Every time I go in, they're super rude and act like they hate their job. Today was the last time…read moreI'll go in. Zero customer service.

cashier refused to do a 00 label on a certified letter that already had postage. Refused to do…read morecertified unless it all over again.

This store is quite large and new. Located in the Sunnyside Plaza, it's got a decent size parking…read morelot. There are also a few 10-minute spots right out front if you're just stopping in. I primarily use the store for printing. The print and go option they offer is easy to use. Black and white printing is significantly more affordable than color. But printing on my own is more affordable than having employee help. I haven't interacted much with staff, but my few interactions have been fine. I've also seen them help folks carry packages or hold open doors. It's never been too busy.

Excellent location to drop off Amazon returns. There is a self drop off station. Staff always…read morefriendly.

Been going here for several years now Workers are super…read morefriendly and helpful Great location and parking I never write reviews but I had to for this place!

Their service has gone above and beyond every time I come in or even call in. They go out of their…read moreway to make sure I and my parasols are cared for. The major concern I have it they have no drop box for early or late packages. There have been many packages I have had sent here that say delivered but the store did not have. I finally came to watch one of my packages get delivered last night, and watched how it sat over night outside of the store and this morning it is luckily still here. I wonder how many other's packages have been taken because of this neglect by the store. I would not recommend this store if you order from Amazon as their diligent hours are different than this store.

I've been a long-time customer at the FedEx on Sunnyside in Clackamas (Store #5303), regularly…read moreprinting and scanning documents for my notary business. I've spent thousands of dollars here over the years and always appreciated the service--until recently. The other day, I needed to scan a full set of legal-size documents, around 140 pages. To avoid any issues, I split the documents into three smaller batches, just in case the scanner couldn't handle all of them at once. All the pages were the exact same size, and I fed them through carefully. Each time, after the scan appeared to finish, the machine threw a fatal error message. Not once, not twice, but all three times. This was clearly a technical issue with the self-service scanners. After the third failed attempt, I brought the issue to the front desk. Instead of acknowledging that their equipment wasn't working properly, they told me I would need to pay a fee to have the documents scanned behind the counter. That makes zero sense. Why should I have to pay extra because your machines failed? This isn't just about me being a frequent customer--it's about customer experience and common sense. When your tech fails three times on a simple scan of same-size documents, and your response is to charge the customer more, that's a terrible business decision. It shows a lack of problem-solving and a complete disregard for loyalty. Something has definitely changed here--whether it's the culture or the people, I'm not sure. But I used to rave about this location. Now I'm second-guessing whether I should keep bringing my business here.

Really frustrated with FedEx. I had a pre paid label but the quality was bad so I needed to…read morereprint. I took to this location and given a card to scan in order to self print. My phone for some reason was unable to use the QR code and there was nothing they could do. They couldn't print it for me and I had to figure out how to print myself and come back. Isn't this what the store is for? Really frustrated about the lack of help.

They were polite, not at all pushy. They didn't try to upsell. They looked for all the discounts…read moreand rebates we were qualified for They showed up when they would. And finished when they said they would. They left the jobsite clean and were polite throughout the whole transaction. If you need a furnace, you couldn't do better

Over-priced. And anxious and aggressive: That was an interesting mix of a sales pitch, from Miko.read more

I don't have a lot of things I ship, so it has been awhile since I visited PostalAnnex. It was…read morereally enjoyable to be greeted with such a friendly welcome. My things required their packing expertise and we discussed best lower cost option. It was a good collaboration and I received both an email and voicemail indicating that Scotty was able to get it done at the targeted price. Great people and service. I may just drop in simply say "Hi" next time I am in the neighborhood. ;-) Definitely my "go to" shipping business. Oh! And the parking in the back north side of building is great. Thank you PostalAnnex Hawthorne PDX.

Great customer service!!! Very helpful with scanning documents and helping with digitization.read more

I was returning a SHEIN package, and everything clearly stated that the return was free. However,…read morethe cashier insisted that she did not like my bag packaging and told me that I had to buy their store's a bag. I tried to object, but she suddenly threw the packages towards me and told me go out new I told her that these were my rights and that she did not have the right to treat me this way. Eventually, I decided to pay, because my child was crying loudly next to me and I wanted to end the situation as quickly as possible. When the screen prompted me to leave a review, she turned the screen away from me and pressed the green smiley face herself. I asked her to turn the screen back because I wanted to leave the review on my own. From that moment on, she completely ignored me and kept gesturing with her hand for me to leave. It was a woman with white hair. She was unable to speak and communicated by typing what she wanted to say on a tablet.

Ridiculous place. I was trying to return a package and she tried to make me purchase a tape to…read moreclose the package up when the package was already closed with a zipper type of thing. And she still tried to make me purchase a tape to tape it over. Like are you guys serious? This is horrible. You trying to make me purchase the whole tape for just a 2,3 inch of a piece of tape.

7 months ago today multiple mailboxes in my neighborhood were pried into and robbed. After asking…read morefor updates "we're working on it" basically has no value anymore. I finally took it upon myself to investigate and see if I could possibly fix it but to no avail the cluster box seems to be a vintage and unrepairable. But I did find out there's multiple websites where the cluster boxes could be purchased and installed within 2 weeks???. I don't get it... The service at the actual place though is somewhat decent. More than half the time I get other random peoples mail, the door says they close at 1:30pm but Apple Maps says 2pm, packages will say delivered but then aren't there. Good place to drop mail with already attached postage though, don't know how much of a silver lining that is lol.

7 months is too long to not have our group mailbox replaced after it was vandalized. An…read moreegregiously inappropriate amount of time and it needs to be remedied now. Side note, The USPS employees at the warehouse that are there to help us pick up our mail have been great! I thank them for that because this has been rough.

I've been coming here for years for all of my shipping needs + Amazon returns. They're always very…read morehelpful and friendly. I always get greeted when I arrive, which is so nice. They do a great job of giving the best options for shipping things. I also think the self serve Amazon return station is so convenient! Jason helped me on my visit today and he was SO friendly!

Entire point of preprinting labels is to not have to stand in line. When I bring something in to…read moredrop off and don't need a receipt...I don't need to be hassled either. If employees can't handle stress, maybe they should move on. This should be a very simple experience, yet I'm met with grief daily.