I had a wonderful experience at Fabri Jewelers in Bellevue with Doug and Jacob, and I feel…read morecompelled to leave a review because service like this deserves recognition. I visited Fabri on February 3rd while in my early shopping stage shopping for a replacement engagement ring (to celebrate my 10-year wedding anniversary), and from start to finish, it was hands-down the best jewelry experience I've ever had. First, their online customization platform is one of the most comprehensive and user-friendly solitaire design tool I've used (ability to customize metal, band width, setting style, prong style, and more) -- comparative to my other online shopping, I feel that this tool is unmatched in how detailed and customizable it is. On top of that, they provide support not only in-store, but also through private text communication, which made the entire process feel personal, modern, and incredibly convenient. I appreciate that I didn't have to make a trip in to get an early idea of how much their options might cost for the design I had in mind. I determined online, and via text that Fabri was a standout option, with pricing in the realm of my budget; so I came into the showroom. During my visit, Doug and Jacob were exceptionally attentive without being pushy -- the perfect balance. The showroom itself is impressive, with countless options for stone sizes, band widths, and settings. What stood out most was how creative and thoughtful they were in helping me visualize the ring I wanted, when the exact ring design that wasn't something they had on display. They pulled different samples from around the store, paired various band widths with multiple stone sizes, and walked me through every possibility with patience and expertise. I also asked about purchasing a stackable wedding band, and in a moment of genuine integrity, Doug actually advised, "I wouldn't order that right now -- wait until you finalize an engagement ring, then choose what pairs best with it." Any other jeweler could have tried to upsell immediately, but Doug and Jacob were clearly focused on what was truly best for their customers, not just making a sale. They didn't pressure me into a decision. Instead, they educated me, addressed concerns thoughtfully, and offered to follow up via text with a more detailed quote once I had processed everything we discussed. While I didn't make a purchase during this visit, I left extremely impressed and truly appreciative of the time, care, and professionalism they showed me. Whether or not I ultimately place this order with them, Doug and Jacob deserve recognition for the honesty and attention they provide. I will certainly be back, one way or another. Fabri Jewelers is a gem -- and so are the people who work there. Highly, highly recommend.

We stopped by on a Saturday morning to look at wedding bands and a travel ring for my fiancée…read more Jacob was very helpful and gave us many sizes and options for all of the rings we were interested. He was clearly experienced and knowledgeable about all of his products and specializes in custom designs as well. I highly recommend this place.

Simply the kindest & most professional jewelers ever. Items are stunning, phenomenal quality &…read moreunique because they are antique or vintage. Prices are very fair for the quality & the service. Most items have appraisals which is not a common offering. They always have new items coming in, so you are sure to find something perfect for you. Buying jewelry online is not something I'd normally do, but feel compelled confident doing so with EraGem. Everyone who I've interacted with there has been super lovely & am a customer for life!

Simply Amazing! The photo's on the website are great but the real items are STELLAR!!! Simply…read morebeautiful in real life. So happy. I have ordered three items from EraGem and so happy with each order. The communication is incredible regarding each item... the sellers truly take pride in communicating each and every step of the shipping process... I could not ask for anything better. A HIGE THANK YOU!!!!

I got a bracelet to with my late dogs name engraved on it and it was a bit too big. The jeweler I…read moreordered it from was a big chain and wouldn't do alterations, so I took it here to see if they could shorten it. The chain is really delicate, so they did charge me $45 so that they could put another layer of gold over it to make it a bit more sturdy. I liked that they were proactive about that and let me know! They put great deal of care into measuring my wrist and making things just right. The bracelet was ready to pickup within a week and looks even better than how I left it! It fits perfectly and I am so grateful. They also have a VERY sweet dog who roams around the shop. I had a great time with the pup while they pulled up my order and info in the back.

Amazing service. This establishment has been around a long time. Kind and friendly also pet…read moreapproved.

I recently got engaged (YAY!) and my fiancee bought my engagement ring at Marci Jewelry. I was…read moreinvolved in the process from the beginning and am so happy with our experience with this lovely, local business. Jonathan was such a pleasure to work with - I was looking for a diamond with strong hearts and arrows and very specific specs and he sourced the perfect diamond for me! I felt that he listened to what I wanted and made me feel comfortable throughout the process. He offered his expert opinion but also ensured that my vision was coming through in the end. I even had a moment of cold feet and wanted to make changes and he was super accommodating through that process, even though I ended up changing my mind and keeping the ring as is. My only regret is not coming to Marci Jewelry sooner! I'm so happy with my ring and am looking forward to coming back and getting our wedding bands here as well :)

BEWARE: DO NOT SELL ITEMS TO THIS STORE!! They engage in self-serving business practices, are…read moredishonest, misrepresent information, and do not stand by their commitments. On 6/20/25, my daughter and I visited Marci Jewelry with a diamond ring we wanted to sell. We were introduced to their "diamond expert" Jonathan Borghes. He examined the ring (including the estimated size of the center stone and the white gold mounting with several smaller accent diamonds as well as other details regarding the large stone). He offered to pay $5000 ($500 for the mounting & $4500 for the center stone) in the form of a check written immediately. Jonathan went on to tell us he strongly believed he could get more than $4500 by selling the stone to his contacts if we left the stone with him. Of course, we wanted as much money as possible so this seemed like a good approach. During the conversation, we asked multiple times "if it took too long for him to find a buyer, could we request he send a check for the original offer" of $4500?" He assured us each time "oh yes, just call and he would send the $4500 original offer check". Based on Jonathan's confident reassurances and the store's longtime stellar reputation including online reviews, we decided to leave the stone and take the $500 check for the mounting since he had disassembled the ring. He asked me to sign a form he said was simply "my proof/receipt that the stone was left with him". Over the next few weeks, I contacted Jonathan multiple times for an update and each time was told "I need to make a few more calls, just need a little more time". On 7/22/25, I spoke with Jonathan again to ask he send the $4500 original offer check. This is when the situation became a problem and the poor business practices, dishonesty and misrepresentation surfaced. He refused to send a check, now saying the form he had me sign was actually something completely different what he claimed was simply "proof/receipt that we left the stone with him". He now called it a consignment agreement and stated that he wouldn't stand by his original offer of $4500. That in fact he would not pay out anything until he found a buyer. When I recounted our 6/20/25 discussion, he abruptly said he need to speak with store owner and would call me back. Not having gotten a return call, on 7/23/25, my daughter visited the store to get the check in person since I live out of state. Now Jonathan was refusing to acknowledge his agreements from our 6/20/25 conversation, calling it "all a miscommunication". The store owner refused to hold Jonathan accountable to his original offer. We took the stone and will pursue other avenues to sell it. Jonathan blatantly lied and the store owner refused to hold him accountable. We believe Jonathan intentionally misled us during the initial conversation, presented the enticing recommendation of getting even more than his offer of $4500 and then set me up by misrepresenting the nature of the form he had me sign knowing he would have "an out" and wouldn't have to follow through with his original offer. Rather than hold Jonathan accountable to his original agreement, the store owner chose to back his actions, a very poor example of leadership and customer relations.

I've commissioned a number of custom jewelry pieces over the years, from half a dozen jewelers,…read moremostly in the greater Seattle area. And, for the most part, my experiences have been good. But I have to say that Lou Edwards has created what now stands as the most impressive piece I've ever commissioned. This was a very significant project for me: I wanted a special gift for my husband, Jim, to celebrate our 20th wedding anniversary. Jim's special motif is armadillos... he collects them, and he likes to wear silver armadillo pins on his jeans jacket. When we met almost 25 years ago, Jim had an armadillo-ouroboros tattoo on his shoulder... a tattoo he designed himself. And twenty years ago, for our wedding, I'd had a tiny white-gold armadillo lapel pin created for him. So for our 20-year anniversary, I had the idea of commissioning a handcrafted silver and gold pin based on Jim's tattoo. I approached Lou with this project idea, and a couple months later, he turned it into a beautiful reality. Lou somehow managed to make it not only exactly like what I asked for, but even better. He made it even more beautiful and three-dimensional than what I'd had in mind. I adore the 3D details of the little Norse-Viking-ship style head of the armadillo, with the matte gold squiggle and ruby eye, and adorable teeth! The entire thing is so beautiful and perfect that I am at a loss for words. And my husband Jim really loves it, which is the most important thing. I also want to point out that not only is the outcome amazing, but the process of having it created was great, as well. Duvall Jewelers provided me with several updates and previews of how things were going, and was able to get my concerns addressed as the project went along. I got the sense that this was a labor of love for Lou. I appreciate the care and enthusiasm he brought to this project. I love supporting other artists. And if I ever have another custom jewelry project, Lou Edwards will be my first choice.

Lou is the GOAT for gold smithing! What a phenomenal experience working with lou, lana, and collin…read more They are our new extended family! I can't say enough good things about how great it was to have lou work through a few months of repairs, designs, and ultimately creations! How many gold smithing jewelry stores do you come across that there is a line to get in on a Saturday morning? Absolutely will be back. They genuinely care to make it perfect and with a smile. As an example he created these for us. Sorry pics dont convey the stunning beauty of the craftsmanship.

I originally took my Louis Vuitton Horizon watch to a local clock/watch shop to have the white…read morestrap replaced with a new black one, since the white had accumulated dirt over time. Unfortunately, they completely botched the job by cutting both the strap and the wire that connects it. I truly thought the watch was ruined and had pretty much given up hope. I could have taken it back to Louis Vuitton to have it repaired but I was sure it would have cost me hundreds of dollars to do so. Thankfully, I decided to bring it to Seattle Fine Jewelry for a second opinion. The owner, Ramir, his son Jordan, and their staff member Kaitlyn were absolutely wonderful. From the moment I walked in, they were warm, friendly, knowledgeable, and completely transparent about the repair process. Not only were they able to fix my watch, but the turnaround time was surprisingly quick. I also had my favorite diamond ring cleaned ("The Manicure" treatment) and wow, the results were remarkable. It came back incredibly sparkly and shiny, like it had been brought back to life. What really stood out to me was the atmosphere. Everyone was professional yet fun and welcoming, which made the entire experience enjoyable instead of stressful. Their prices are reasonable, parking is easy right up front, and the quality of service is top-notch. It's rare to find a business that combines skill, honesty, and genuine customer care like this. I HIGHLY RECOMMEND Seattle Fine Jewelry and will definitely be returning for future repairs and cleanings.

Very friendly, knowledgeable and helpful owners. They made some repairs on jewelry for me, did a…read morecouple appraisals, and helped my son design an engagement ring for his girlfriend - great experience all around !

My now fiancé and I scheduled an appointment with Mark Maceli at The Diamond Brokers in Downtown…read moreSeattle. Mark is a jewelry designer and spent a couple hours educating us on diamonds, their ratings, the diamond market, and the process he uses in designing custom rings (using a CAD program) for casting. Mark also explained that most ring sets bought retail are mass produced unlike the French Cut setting he was designing for us, custom cutting for each stone setting. I gave Mark a budget to include one wedding set- after tax. Mark selected a beautiful stone and designed an amazing set of rings that came within $16 of my budget. No up selling. Just a gorgeous wedding set with the best value solitaire for the budget I wanted. My fiancé has a beautiful engagement ring on her finger that compares to other rings in jewelers' cases that are priced substantially more. She also knows that her setting was designed for her and not mass produced. We did look at a few jewelers in Bellevue before scheduling with Mark. I'm glad we did. It gave us an idea of what retail rings cost and we got an idea of what we wanted. Of course those jewelers want to sell you something they have in stock that day. That was tempting for my girlfriend. But we are glad we waited the extra time to have something specially made. And I was glad to save 20-30% compared to what I figured I was going to end up paying at a retail shop.

I hate jewelry stores. They are bright and shiny used car sales lots. The sales people don't know…read moreyou, or me... or probably their own selves. The stones are mass purchased, the jewelry mass produced. The Diamond Brokers is not a jewelry store. I have had only two really good jewelry purchasing experiences and both of them were with Mark. From the very first contact, weather in person, by phone, or email, Mark makes it clear that your satisfaction in the piece he creates for you is his foremost concern. Mark educated me on the quality of diamonds, how he creates the piece, and how to work within my budget. There is no salesmanship, just the facts and a genuine will to create your perfect piece. Both of the pieces on my wife's ring finger are Mark's productions. The 1st, strangely enough, was her 10 year anniversary band. It is very special to my wife. The second replaced her wedding ring/band as she unfortunately lost the main stone. I'll spare this review the fine details, needless to say both ring creating experiences were great. Mark's attention to detail and communication with us throughout the process was consistent and informative. With Mark, you are not purchasing a piece of jewelry, you are participating in the creation of a one-of-a-kind piece of art that will be cherished by it's intended recipient, and likely generations to come. Thanks so much, brother. You are our jeweler for life.

I could not be happier with the ring on my finger thanks to Rachel and my fiancé. Our experience…read moreworking with Rachel was nothing less than exceptional, from the beginning she worked to incorporate our initial ideas into sketches as we worked with her to create something unique that would be meaningful to us years down the road. Not only is the ring beautiful, but she worked with us to source ethically grown diamonds (a very important thing for us) and to incorporate some of our own design ideas while adding her own unique flourish to the final ring. Even as my fiancé included me in the process (in the sketch phase) it was a complete surprise and delight when he proposed to see the ring in reality. We are so grateful for Rachels expertise throughout the process and feel very fortunate to have a ring that means so much to both of us. Rachels expertise and professionalism could not be more valuable and have earned her 5 stars from both myself and my fiancé.

I cannot stop staring at my beautiful ring! It is absolutely stunning and EXACTLY what I wanted. I…read morehad my "dream ring" pinned on Pinterest and my (fiancé) snuck on my board to send Rachel a screenshot of it. Together they created something even more beautiful and meaningful. I've had more than a few people comment that it's the most beautiful ring they've ever seen and I couldn't agree more, obviously! :) It is so special and unique, and I love that Rachel worked with my fiancé to pick out every aspect of the ring, including the perfect stone. We can't wait to work with her on our bands. Thank you from the bottom of our hearts, Rachel!