Dr. Gong is horrible!! I went to him for a cavity because he accepted my insurance and my previous dentist had retired. He took a bunch X-rays on a prehistoric machine, like the dentist I had in the 60's had. Which I heard emits way more radiation than the current modern machines you'll find at 90 percent of the other dentists offices. He concluded I needed a root canal and referred me to an Endodontist. The Endodontist was Great!! Then I returned to Gong's office for a temporary crown. Boy was that temporary!! It fell out the next day, so I called and told the receptionist Jackie that the crown fell out. She made an appointment for a couple of days later, as I told her I was going to a wedding in Oregon, and didn't want to show up missing a tooth. I went to the appointment and he put in more epoxy and made a make shift tooth. A couple of days later the temporary fell out again, but I was leaving early the next morning for Oregon, so I had to go to the wedding without a tooth. I hadn't seen these people in years, so that sucked. I got back and had an appointment for him to put in the permanent crown. I went to his office and sat in the chair. He pulled a crown out of a kit he had in his drawer that he got at Dental Mart or something. He was trying different ones to match the color with my teeth. He can't pronounce teeth or tooth, he says toof. I didn't care about that, but as he's whittling at this crown for my toof, he keeps trying it in my mouth, with sharp edges, and trying to jamb it in. His assistant Jackie (Who is the receptionist and dental assistant (I have my doubts she's gone to school for this) had rubber gloves on and pulls your lip out of his way, so he can work. The problem is , she pushes down or up depending on what toof he's working on, so it's on the inside of your other teeth, and she's pulling hard, so it hurts because your lip is smashed between your teeth and her finger. If you don't want your hair messed up, too bad, they both pass you constantly brushing the top of your head with their bodies. It's really irritating, to say the least!! He finally finished the crown and I left. The crown didn't feel right, to high, too fat, and irritation at the gum line. I'll get back to this, but meanwhile I had a very back tooth on the lower left side that I had noticed while I was eating a steak, was getting food stuck in between it and the next tooth forward of it. Reluctantly, my wife made another appointment to have that fixed, figured a simple filling, and I was busy, so no time to try someone new. He took more X-rays with the prehistoric machine, which I was surprised at because he had already X-rayed my whole mouth the first time a couple of months before. Now I'm thinking "Am I getting exposed to too much radiation?" Anyway, I just wanted to get it done and get out of there. Then he said he couldn't do it that day, because the tooth in front has a cavity too, and it's below the gum line, so he has to do the filling on that tooth, when he removes the old filling on the back tooth, then get the cavity below the gum line on the front tooth, then put a new filling on the back tooth. Made sense to me, so I said okay. That required another appointment 1.5 hours long. I showed up for that appointment and went through the painful agony of the lip being smashed against my teeth, messed up hair, and general roughness. Seemed like he was having a hard time. Jackie left and came back and told him his next patient was in the waiting room. He wrapped me up quick and said, "okay, try and keep it clean" I said what? It's fixed right? I said , You got the cavity below the gum on the tooth in front right? He said "Yeah yeah and was trying to get me out the door. I knew he was lying because of the way he said it. I said, also this crown you did hurts (I told him about that when I came in for the cavities on the two lower teeth and he said he'd look at it when he did the fillings on the lower teeth). He said, that's not my problem, go back to the Endodontist that did the root canal. He was irritated and called the next patient from the waiting room. I looked at Jackie and she just gave me a blank stare. I went home and had my wife get me an appointment with another dentist, that took our insurance. I went there and it was the difference between night and day. State of the art X-ray machines, lots of assistants that have gone to school, and the ergonomic chair even gives you a massage. I got the feeling right away, they were top notch. My wife had gone to Gong's office to get my X-rays and they gave her a little package of film. I brought that with me to the new dentist, and she was appalled. She wouldn't say anything negative, unless I specifically asked, but she did say that film says a lot. She took X-rays again, because she said the film was not good enough to work off of. I can see why now, her machine even gives you a color photo. Continued!! read more
