5 stars for Dr. Sharareh. She's amazing. However, last year I had an appointment on a Tuesday at 4pm. I found out early Monday morning that I couldn't make it (my job was literally on the line). I called them on Monday at 9am to reschedule. They told me I would get charged $150 for cancelling within 48 hours. Instead of cancelling, I tried my best to make it, but I couldn't. I got billed $150. I personally know other people who are patients here who have cancelled same day and have not been charged a fee. I've been a patient for a few years now and hoped I would receive some courtesy. I called to ask for the fee to be waived since it was my first time ever having to cancel. Nope. "Policy". They would make more money if they kept me as a patient versus trying to make $150. I will not be returning. read more

UPDATE - I raised concerns with the doctor in person. Dr. Alex Pagonis and the receptionist, Eileen. They were able to work with me to solve my billing issues. I've updated this review to five stars for their being willing to listen to my concerns and come to a resolution. Thank you. read more

I came to this dental group because my husband had been going here for a while. He loved his dentist. However, his dentist left for another practice after I made my first appointment, so I ended up going here only once. I would never recommend them. Both the hygenist and the dentist tried hard to up sell me on everything, even treatments that weren't needed. When I first arrived they didn't have any of my dental records even though I provided them access when I made my appointment. The whole front office staff seemed terribly confused. On top of that their billing department is months behind. And when I canceled my 2nd appointment they called me twice to confirm my cancellation - one person saying that the other person didn't take down my cancellation correctly. My husband and I both followed his old dentist to her new practice and I'm happy to be leaving Cupertino Dental Group. This dental group is a mess. read more

I started as a patient here when I was in 5th grade and continued into my adult life and recommended many friends as patients which included my two children when they were done with the pediatric dentist. I loved Dr. Ken and then De. Nava who took over when he retired. Unfortunately, they chose to stop accepting Delta Dental and ask their patients to have their jobs provide other coverage. The only choice at my job is DD and I don't have the money to pay up front and wait to be reimbursed, as I am a widow who supports her children on a teacher's salary. They only accept PPO's and are never in network so you end up paying out of pocket, especially if you have Dr. JJ who is a definite up seller and saying work needs to be done when it doesn't. I am sad that De. Ken's practice has chosen profit over its long term patients. read more

I made appointment for my son here as it was recommended by my sister-in-law who's a professor at UOP and knows of several of the dentists. I don't know how their service is, but I do know they did not communicate the length of the appointment or what was to be done at appointment. I thought it was your standard cleaning and that's it. This lack of communication created several scheduling issues with me for the remainder of the afternoon. Upon arrival I was told it was a 45 minute appointment. Apparently that was a lie because after 45 minutes they told me that was just for X-rays and then cleaning was next. The lesson here is that you must verify with them what they are going to do prior to showing up so you know exactly how long they're going to take. They obviously don't consider your time in their equations of what they're doing when they book appointments as they don't communicate the total duration required for your appointment. The last time I checked the Earth revolved around the Sun not Cupertino Dental scheduling department. read more

I highly recommend Dr Sharareh Tajbakhsh of Cupertino Dental Group. Her work is of the highest quality. Besides being skillful, knowledgeable, she is very dedicated to her patients, always thinking for their best interest. She is caring, humble and easy to talk to. read more

Dr J.J. Salehieh, DDS of Cupertino Dental offering safe and top expert in dental care especially during Covid.. Two new crowns that could not wait. Thank you Dr JJ, Lisa, Sonny, Sheila and Valentina at Cupertino Dental.. I love visiting Dr JJ , makes my day. Always cheerful and my cap handmade by Jessica's grandmother ! I am getting a matching mask ! I am so in style for my job at Philips! Thank you all. They treat me like family. https://lnkd.in/dsBRHvy #DrJSalehieh, DDS #dentalhygienist #dentistry #dentist #dentalcare #cupertino #teeth #dental-crowns #dentalhealth #happy #healthymouth #Invisalign #smile #nopain read more

Cupertino Dental Group - Dr JJ Salehieh and patient Denise - General Dentistry Near Me - Cupertino, California

I have been attending the Cupertino Dental Group for 4 years. During all of that time, dental hygienist Sheila has been taking great care of me. Sheila is someone who is very passionate about her job. She is caring, compassionate and always does an outstanding job. My gum health has improved dramatically over time thanks to Sheila's care and great work. Thank you Sheila for all that you do! read more

Horrible place, hard to see the doctor even with appointment (personally wasn't able to see the doctor for many visit, always get told the doctor was out while I'm laying on the bench already..) and always expect long wait when visiting. However, if you are late to the appointment for just couple of minutes and provided very legitimate reasons, the front desk will tell you with a cold face that: oh all of a sudden your doctor is in today and he said you have to reschedule (god knows if it's really from the doctor). So for this place you can wait for hours (most likely won't be able to see the doctor eventually), but zero flexibility to any minor late arrivals even just for one time. Last piece of note, don't trust their review on Google cause I just found out they can't be reviewed there.. read more

Dr Angie and her team are top notch! Super knowledgeable and compassionate. Highly recommend them to anyone looking for a dentist

There are many things I take into consideration when I choose my primary care Dentist. I can wholeheartedly assure you, Dr. J.J. and Cupertino Dental Group embody all of these characteristics and then some. Let me explain why I chose CDG before I get into the details of my personal experiences. Convenience - Location is everything when it comes to business and choosing where to get care. CDG took this into mind when choosing Torre Ave for their office location. Parking availability, proximity to public transit, street visibility and ease of access are all present here. Dental/Dr. Credentials - The dental industry is ever changing. Advancements in technology continue to push the industry forward, so it's very important to be confident in your Dr.'s ability in preventative care, diagnostics and treatment. This is why credentials and continued education are important when deciding on a dentist. Dr. J.J. has 20+ years of experience of cosmetic dentistry after his training at the University of Pacific School of Dentistry in San Francisco. Dr. J.J. holds memberships on 5+ dental related associations, boards and societies proving his dedication to continued education and excellence in the field. Consider me confident. Reviews - As we all know, online reviews do not always offer truthful reflections of a business, but they absolutely offer a glimpse into the general practices of a company. A Google search can also make or break a practice. Dr. J.J. at CDG is a superstar when it comes to his reviews. Dr. J.J. has endless 5 star reviews on multiple online venues (Yelp, Demandforce). You will be extremely hard pressed to find someone who isn't raving about his dentistry skills and personability. I needed to get a crown replaced on a root canal tooth that was done a while back in Arizona when I lived there. I was able to make an appointment with the friendly and knowledgeable front office staff who was able to get me an appointment on short notice. Check-in was super easy and quick. I was called back for my appointment early and brought back to Dr. J.J.'s chair by my Dental Assistant Sunny (Sorry if I spelled it incorrectly!) who is absolutely wonderful. Sunny was able to painlessly take multiple needed x-rays of my mouth and prep me for Dr. J.J. prior to his arrival. Dr J.J. and Sunny took impressions of my mouth and put in a temporary crown until the permanent one arrived from the lab. This process was remarkably easy, painless and I felt like I've known Sunny and Dr. J.J. for years. I scheduled my next appointment with Monica, who was also very friendly and accommodating. The permanent crown arrived just short of 2 weeks later and I returned to CDG for placement. Dr. J.J. and Sunny are seriously the dream team of dentistry. The crown was placed, looked and felt great and adjusted perfectly. Dr. J.J. was sure to make alterations to my night guard and Sunny covered all the paperwork with me wonderfully. No surprises and complete transparency with every step and process. I can't say enough good things about Cupertino Dental Group, Dr. J.J. and Sunny. I had five star experiences from the first phone call until I stepped out of the office. Dr. J.J. and CDG will absolutely be my primary dentist/location for the foreseeable future. Thank you, Dr. J.J. and Sunny. You guys are truly the best! read more

I couldn't be happier with the level of service and care I received at Dr. Mockler's practice. The entire staff is professional and friendly. They take the mystery out of the medical billing system so you know what will be covered and what will be owed out of pocket. They also treated me like their top priority and I am thrilled with my new implant! Dentistry is not just medicine, there is a huge art component to it, and wow! I ended up looking better than I did prior to the accident that caused me to need all this dental work in the first place! I am so grateful to have discovered a dentist like Dr. Mockler who cares so much about their work- down to the tiniest details. I highly recommend this office to anyone and everyone who wants healthy teeth. read more

Cupertino Dental Group - My new implant for tooth #9. Thank you so much!!! - General Dentistry Near Me - Cupertino, California

After multiple rounds of discussion, we've reached an agreement to share the extra costs that both side feel acceptable. I would be super careful of the price estimate they give going forward. read more

Pathetic practice and they are only after money !!! If you can stay away, you should.. The receptionist will mislead you and make false promises so be prepared! I would not recommend Dr Tricia Mockler. read more

Doctor Angie is so kind and a great dentist. I was scared to go due to Covid and I am so glad I did with Dr. Angie. I needed to get cavities fixed and she was able to do them. They followed all Covid protocols and the room was very clean I only have compliments no complaints. read more

I am so grateful to Dr Nava and the team at Cupertino Dental Group! I had some sensitivity I had in other teeth after a procedure, and the details were always changing and the pain was moving around between teeth so it was hard to figure out. They were very conservative in recommending treatment, and were able to help me get through it to a pain-free state without any additional procedures or work on my teeth. They saw me for free follow up appointments four times, with different dentists stopping in to help even when I was only scheduled to see an assistant, and got me in on short notice - all of this meant so much when I was trying to deal with mystery pain and not sure if I had a more serious problem. I strongly recommend them. read more

I had a great experience with Dr Angie Pagonis and dental hygienist Adam. They have a multi specialty practice and can help with all kinds of treatment. read more

This is a group that has declined in professionalism and proficiency in the last few years. After 15 years of professional and conservative dental care, the practice has turned into a business first, patient care second group that focuses on the next procedure no matter how necessary, all while missing problems which should have been previously seen on X-rays. The Specialty Group includes part time oral surgeons, periodontists and endodontists who all spend, at most, a day or two per week at this practice and their lack of commitment shows. They disagree on treatment approaches for the same patient which couldn't be more frustrating and confusing for the patient involved. I recommend staying away from this practice. read more

Dr. Low and staff did an amazing job on internal bleaching my two front teeth that got dark due to root canals (see attached before and after pictures). Over the years, I went to many different dentist offices but no one really wanted to work on my teeth because they are healthy. Other dentists weren't confident enough to provide the right solution for my discolored teeth. When I talked to Dr. JJ, he told me right away what was going to happen. Step one would be internal bleaching since it's the cheapest and fastest option. If I wasn't happy, then we would've done crowns or veneers. I'm thrilled that internal bleaching worked very well for me. Highly recommend this office :) The office is really good at checking your insurance plan to make sure that you get all your teeth cleanings that your insurance allows allows per year!! I also love my hygienist who has a pretty complicated name, he is so funny and I'll get his name right someday. I would rate this office 1 million stars if I could yay!! read more

Cupertino Dental Group - General Dentistry Near Me - Cupertino, California

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Most people dread going to the dentist. I look forward to it!!!! It's not always been this way. Starting the age of 4, I had extremely traumatic experiences at the dentist office. Therefore, I am very particular when it comes to choosing a dentist. Dr. Gabby was referred to me and it was the best referral I ever had!!!! She is A_M_A_Z_I_N_G!!!!! And Jodi, her hygienist, is awesome too!!!! I always feel like I'm visiting old friends when I go to their office. Old friends with a comfortable reclining chair and the latest technology. Their music isn't even that bad ;) I love my Dentist Day!!! p.s. If you are looking to get Invisiline, I'd highly recommend going to Dr. Sharareh. She is highly trained and has a very focused degree that took her 4 additional years to get. read more

Well I have to change the way I feel about this place. While Dr. JJ does great work, they also rip off the patients. One time I heard 3 people call wondering about their bill. They said well he's premier now. Whatever....then they tried charging my sister and brother-in-law for something their insurance pays for, and their ins. told them they already paid for it. There is some other things they get sneaky about, but we all quit going there, and so far much happier with people not being so greedy, or lying to you. read more

Dr. Sharareh Tajbakhsh and her staff make going to the dentist enjoyable and really made me feel comfortable with all the dental work that was performed. Very compassionate, prompt and professional. I am so happy that she is our DDS and have referred friends and family. AMAZING! read more

Things you should know about the Cupertino Dental Group. Highly skilled Dental Assistants, Hygienists, and Dentists work with the group. Do you want a Dentist who is excellent or just good? After years of Dental School, loans, office costs, rent, utilities, and more. The fee they charge is commensurate with the quality of the dental work. They are there for emergencies and set a crown on Saturday afternoon for me with only one hour's notice. My assistant had gone to another dentist and told me her mouth hurt severely. I sent her to the Cupertino Dental Group to a fluent Spanish-speaking dentist. They discovered that the prior Dentist had put in a deficient bridge and charged her insurance for an expensive bridge. Cupertino Dental Group fixed her entire mouth and now she is comfortable. I recently had to have a root canal because I had broken a tooth nearly in half but it did not hurt so I left it for six months. The specialist did an excellent job with no pain at all. I can't imagine going anywhere else. Having gone to the Cupertino Dental group for over 15 years, I can attest that they do outstanding Dentistry. They stress taking care of your mouth, gums, and teeth. My husband and I had our teeth whitened, and we looked younger. What more could you ask for from your Dentist? read more

First of all let me say I absolutely hate going to the dentist. Ever since I was a kid. This is most likely the reason I put off going to the dentist for 10 years!! Ouch. Since I recently found out I am pregnant with twins, meaning I can no longer self medicate when I get a tooth ache. So i had to call the dentist. I spoke to Jennifer, who was so kind, considerate and caring i began to think maybe the dentist wasn't so bad. Jennifer kindly booked me an appointment the very next day with Dr. Alex. By this time I was in so much pain I was actually excited for my appointment. The process was easy, the entire and I mean entire staff was amazing!!! I walked out of the office with two more appointments booked and new love for the dentist!! Dr. Alex is fabulous, I had no pain during or after the fillings. Thru the entire procedure Dr. Alex checked with me to see if I was doing ok. I love the dentist now. So this morning when I woke up with a horrible pain in my mouth I literally counted down the minutes till I could call the dentist. I spoke to Jennifer, an angel, and she booked me an appointment for 9am ( same day!!). This time I met with Dr. Low. Dr. Low explained to me that I either needed to pull the tooth or get a root canal. I opted for the root canal. Then Dr. Low began gathering tools and I asked " wait you are going to do it right now??" Dr. Low said "yes unless you want to come back". At this point I started to cry, not because I was scared or sad but because I was in so much pain I was so relieved. I thanked him over and over again. So now a short 5 hours after the root canal I am able to eat just fine and have zero pain!!! I couldnt be happier. If you are looking for a dentist cupertino dental group has the best ones around!!! I now LOVE the dentist!! Did I mention I had no pain during the root canal or after at all. Amazing. I cant wait to go back to the dentist now!!! read more

Wow, colour me impressed. :) I had an aching tooth and my regular dentist wasn't available. I called CDG and had an appointment same day with Dr Mockler. I met Dr Mockler and after an x-ray she ascertained that I might need a root canal. Because CDG has an on-site endodontist, I only needed to wait 15 mins and got a consultation with Dr Kyle Low during the same visit! Lisa (specialty co-ordinator) and Lauren (dental co-ordinator) were super professional, hospitable, and helpful. They both co-ordinated with each other to check my insurance and estimate my out of pocket expenses for both a root canal and a crown. AMAZING! I highly recommend you consider CDG because of their first rate service quality and openness to help someone in need. Kudos, team! read more

My wife and I have been going here for about 7-8 years now. They always do such a good job in all the various services. The staff is very friendly. They do a great job hiring quality people. I would highly recommend using them for all your dental needs. read more

Cupertino Dental Group is the BEST! As many of us I had bad experiences in my childhood. My dentist Dr. J.J. Salehieh was so patient and wonderful. Fast forward 8 years later I was recovering from a blood disorder. Dr. J.J. explained to me I would be wasting my money however I didn't want dentures. We had a meeting and I decided to choose dental implants. I didn't have one Dr. I had a team of 6. Led by surgeon and innovator of the All on Four procedure Dr. Bedrossian I had both upper and lower implants. All along the way I had Dr. J.J., his assistant Lisa Heads, the optimistic and empathic coordinator Jen Dement, and Dr. Bedrossian's assistant Lisa Hansen. Not counting all the people that made my teeth EXACTLY the shape size and shade I wanted. They listened patiently through the process and never made me feel rushed. Also, the team themselves all worked together making sure my bite, the placement, and everything from a clinical standpoint was exact. I was the master of disguise before, never opening my mouth to smile or placing my hand over my mouth when I ate. I had an apple and an ear of corn for the first time in over 20 years. So research where you want to go but for me CUPERTINO DENTAL on Torre in Cupertino is THE BEST not only in the work they do but with the WONDERFUL people who stand by your side. The empathy was something I never experienced. Everything was met with compassion. As an aside a new center was recently finished right next store for various more complex work with the latest technology. THANK YOU Cupertino Dental Group, I smile wherever I go now and eat the foods I want. You ALL truly changed my life! read more

Cupertino Dental Group - General Dentistry Near Me - Cupertino, California

They charge for surgery / root canal before they even do the procedure . If you don't end up doing it they don't refund you . Think before you go to them . I would not recommend to anyone read more

This is my friends dentists actually, but they left a useless 2minute voicemail where they were saying " hold on I lost your appointment date sorry... you know what I'll call you back" really should've been more professional. It felt almost like a prank call ? I'm sure they're great dentists but that certainly left a bad impression on me lol. read more

Dr Nava and Dr Sammy, the oral Surgeon, are excellent. I would avoid the two dentists who are daughter and nephew of the owner.

Be careful. I used to trust them. I do not anymore. They utilize creative bookkeeping and cannot give you an itemization of past charges because their financial tracking system is so poor. I wasted 2 hours round trip yesterday to be turned away from my appointment. First their financial person Eileen committed fraud, asking me to sign a paper for a different tooth treatment, lying saying it was for today's treatment, when actually she was getting a signature she forgot to get from me last month. I would not have had an issue at all signing truthfully, but the signature was obtained under false pretenses. They have a policy of turning you away if you have a balance, even if the balance is at issue. I didn't know the financial person I was working with had left 4 weeks prior, immediately following our last conversation with actions pending. I was accused of lying by Eileen. When I explained I was working on a balance question with the former finance person, her response was, "no, she hasn't worked here for a long time." If you do not like being treated like a criminal, find another scrupulous dentist. It saddens me that our otherwise good relationship has to end this way. Though it pains me to write this, I feel the need to share to protect other innocent people. read more

APPLE Employees BEWARE! I thought I would come here since it's right here in Cupertino by my work (Apple), but that was a mistake...I came in for a typical checkup and they said I had other services included in my insurance (like X-rays) so I thought "why not?"...they said the out of pocket expenses would be $20, which I paid there. They then called me afterwards demanding another ~$90, saying that the $20 they quoted was "just an estimate"..apparently they have a history of doing this... I paid the additional $90, but want to warn everyone about these dirty business practices... read more

Never Dr. Alex again! I go to Cupertino Dental Group for few years, being treated by Dr. Nava and generally speaking, a happy customer. Last week Dr. Nava was on vacation and Dr. Alex replaced her for urgent calls. Well, one on my crowns fell off, I was scheduled to see Dr. Alex. From here on, everything goes south... (1) He glued onto the implant a crown that is supposed to be with a screw. No glue. (2) The crown was glued without disinfection/cleaning first. From my pocket to my mouth, (3) The glue didn't firm right, so Dr. Alex cleaned it while tearing apart my gum line, lots of pain, and took about 5 x-rays. If I would have not stop the x-ray frenzy, he would have probably take few more. Only after I told him "let's stop here and have Dr. Nava complete the job", he gave up on fixing the glueing issue. There is no quality standard for accepting dentists at Cupertino Dental Group. I do recommend on Dr. Nava, few years with her, never any pain, very professional. I'm not a dentist (just an engineer) so everything written above is my opinion from a patient point of view. read more

I had been a patient to this clinic for about eight years, and I had to switch. Yes, the clinic has modern equipments and the doctor is very skilled but again THERE ARE OTHER PLACES FOR THAT. Several Christmases ago my hygienist was cleaning my teeth and talking about what she wanted for Christmas from her husband. Things went on and on, and turned into digital cameras, and she overheard her pals discussing picture resolutions in the hallway, and she dropped everything and ran out, left me waiting with my mouth wide open. Oh she came back, to continue her thoughts on cameras and presents. And then there was the filling on one tooth but when my insurance statement came there were two and I had to call to find out the adjacent tooth had cavity, too, so they just seized the opportunity. Damn me I was too numb to tell. And then there are the ever so many suggestions to schedule another appointment to come in for things I don't really know what and why. Am I just paranoid? Should I trust them, because, uh, they're the experts? I do not want to be their fare of one night stay in Europe in the summer so I left. I saw my new dentist and she told me I was doing great! The only worry was that I brushed too hard (she could tell from my gum)! read more

The poor reviews are ridiculous. "Apple Employees Beware"? Please. Spare me. There is simply no better dental office in the bay area, period. Dr. JJ has been my dentist for 13 years, and he is absolutely stellar. I have gorgeous teeth, and insist on the best dentist and hygienist. Always have. Complaining about insurance has nothing to do with the dentists or their quality of work. If you don't want to hassle with what insurance will or won't pay, take better care of your teeth. Dr JJ is a perfectionist, has incredible bed side manner, and I trust him emphatically. Hospie is my hygienist, and he is the best hygienist I have ever had. At least 8 people I work with started coming here after they were dissatisfied with their dentist, and they would all agree. read more

I've been coming to see Dr. Milton Pagonis since I was a little kid. For some 25 years on and off. He is an excellent dentist and helped me take great care of my teeth. The office itself is the same as it has been for years, though they have moved buildings to accommodate the addition of new dentists. :) I like that they installed tvs on swivels so you can see your xrays. My hygienist Lorena Brown is awesome. She's super sweet and always makes me feel good. She's quick and very skilled in what she does. My teeth always feel and look fabulous afterwards. The receptionist is very friendly and easily books your next appointment. She also discusses insurance and billing if you have any questions. Everything here is quick and painless! I would highly recommend Cupertino Dental Group to anyone who wants their teeth well taken care of. read more

Going to a new dentist can be nerve-wracking and I was nervous yesterday when meeting the staff and Dr. JJ Salehieh for the first time. The Dental Group came highly recommended and that gave me calm. Meeting Monica first, I was met with a big smile and professional kindness. Then Marlene, the outstanding hygienist who was systematically meticulous, and her expertise was evident with the impeccable work she did with my cleaning. I bonded with her personality and left feeling she was a blessing to my mouth and happy to know her. Then, Dr. JJ who was outstanding in his pursuit to ensure I have the best care AND he was humorous and kind, two additional gifts as best practices! So far, so great :) JGiddings read more

Cupertino Dental... Wow... another successful session with Dr. Angie, and her incredible Dental Assistant Jessie... Went in to get a tooth prepped for a crown today... didn't really know what to expect, but as usual, Dr. Angie and her entire staff did everything possible to make me feel comfortable, and informed as the procedure unfolded... I kind of knew what was coming, but Dr. Angie and Jessie went out of their way to explain in detail 'exactly' what was happening throughout the entire process... Everything from the preparation and reduction of the tooth, to the after impression, and the fitting of the temporary crown was explained to me in detail... Honestly, I can't tell you how much a simple breakdown of what they were doing as the procedure unfolded meant to me... it really added a level of clarity to what was in my mind a very uncertain situation... So I just wanted to quickly convey my gratitude to Dr. Angie and her entire staff for another job well done... you guys are the best... looking forward to seeing your team again soon. Thank you. b. read more

This is a group that has declined in professionalism and proficiency in the last few years. After 15 years of professional and conservative dental care, the practice has turned into a business first, patient care second group that focuses on the next procedure no matter how necessary, all while missing problems which should have been seen on X-rays. The Specialty Group includes a part time oral surgeon, periodontist and endodontist who all spend, at most, a day or two per week at this practice and their lack of commitment shows. They disagree on treatment approaches for the same patient which couldn't be more frustrating and confusing for the patient involved. I recommend staying away from this group. read more

Stay away! Dentists applied procedures on my kids without notifying me about the potential costs. Turns out our insurance won't cover them at all, and we have to pay couple hundred dollars for simple visits. The bill also has so many mysterious procedures which is hard to explain. Probably many dentists places are the same, but I am definitely not going to come back ever again. read more