Made an appointment for our cat, purchased full grooming service and they did a fantastic job…read more Terri, the owner has been very helpful and very accomodating as well. 5 stars service!

Do not take your pets here for a nail trim. I took my dog here for a walk in trim and the entire…read moreexperience was unprofessional. I was quoted $20 over the phone and told to bring cash only and they told me at the store that it was $30 instead because they needed help holding her because she was scared. They also made two of her nails bleed because they cut the quick!!! Edit: I carried her to the car and spots of blood had appeared on my dress in my lap when I sat down with her. She has never bled before from a nail trim. I know she is anxious with nail trims but has never required a muzzle and other places either let me know and ask me to hold her or have someone else hold her which she does fine with. I was told the price AFTER they had started cutting her nails and was not told of the charge prior. Still would not recommend this place even with a free coupon and would rather go to Lush Spaw on Winchester where I have never had a problem with their wonderful groomers.

Yet another great experience with TTITC. I've been bringing my pup Kiva here for about two and a…read morehalf years now, and I'm grateful for the care and attention they give to my now 13-year-old girl. She has some mobility challenges now and they have adapted to her needs, noting last time that she's having a harder time standing through the whole grooming appointment and needs the support of a belly band. Which is true. I've done all sorts of things to adapt to her hind quarters weakness and partial paralysis and I'm really thankful that her groomer has done what they could to help her, too, without my having to ask. As usual, she came out looking good and smelling good -- I love that they don't use heavy perfumes and whatever they do use just leaves a nice pleasant, fresh smell. She's silky soft after every groom, and she clearly feels good about her time there since she always comes out smiling and prancing when she's done (feeling fancy, I guess). Great business and great people, friendly and helpful, super glad I found them. It doesn't hurt that they're only five minutes away from home but I'd bring Kiva here even if we had to drive a bit!

Bree has been my dog's groomer for years. Although I rarely make any changes to his cut, she still…read moreasks every time he gets dropped off. She does a lovely, thorough cut. Even between cuts, I get compliments on his grooming. I really like the fact guests can see the the tables where the dogs are groomed, and they send grooming reports that include a photo & your next booking.

"I took my pet to the groomers today, and they did an incredible job! The staff were so sweet,…read moreprecise, and professional. The place is super clean and organized, too. I highly recommend them to anyone looking for a trustworthy place for their furry friends!"

previously had a bad grooming experience! let my dogs hair grow to get the perfect cut! took them…read moreinto lush! and they did a great job on what I wanted for our fur baby! booked our next appt right there and then! recommended!

Arrived before the arrival time, which we appreciated, and were ready to go straight to work to…read moretake our dog. For context; our dog is an Australian shepherd weighing 40-50lbs, doesn't like the blow dryer. Our dog came out looking beautiful, well groomed, smelling fresh, and wearing a cute bandana. We also requested a trim, she has a double coat so they didn't over do it per our request. It was our first time using Wow! My Dog, and the team was great in communicating with us.

Wow! This is hands down the best grooming Winston has ever had! Thank you so much, Patricia, for…read moremaking him look like the cutest little rock star, pumpkin, sweet cake! We have officially found our new groomer. The booking process was super easy too, which made the whole experience even better. I couldn't be happier, highly recommend!

I count on Lush Spaw to groom my mini Bernedoodle. It doesn't matter who is taking care of him,…read moreeveryone does a great job. Love this place because the groomers love all the animals they take care of.

I'm glad to hear that most people have had a good experience here (as I have had at other Lush Spaw…read morelocations in the past) but our first visit to the Santa Clara location was not a great experience and how it was handled was even worse... We took both our dogs in (German Shepherd and a schnauzer) for a bath service and de-shedding for my Shepherd, "Z". I let them know our schnauzer can be bitey with his feet/ears and to take whatever precautions necessary and that Z is pretty good, just very anxious. When I picked them up, the staff mentioned Z "freaked out" when they tried to use the blower and hurt his lip trying to bite the nozzle. I checked his face for some kind of abrasion or cut but didn't see anything. Very long story short, later that night we found he had broken one of his top canine teeth almost in half and the jagged edge was cutting his interior lip. A few rough days for Z (and us) waiting for vet appointments and $8,000.00 later, he had to get a root canal under anesthesia. I understand that accidents happen but also don't feel that Z was properly handled as they could have attempted a different method of drying/de-shedding him, rather than presumably continuing a method that stressed him out. When I first called the manager "Aqua" to bring this to her attention, she was very empathetic and professional but this manner did not continue. She said they would check the recording of his grooming to see what happened. We then played phone tag for a couple of days before she completely stopped answering my calls, texts, and voicemail attempts. This was the most disheartening part for me because even if they had responded saying everything looked fine on the recording, it still would have felt better than literally being ghosted by a "professional" business. We didn't get a call back from her until I called her from my partner's phone, whose number she didn't have. That pretty much confirmed she was purposely screening me. While speaking with my partner, Aqua sounded much more defensive while saying there was nothing concerning seen on the recording and admitting they did not complete the services paid, but ultimately gave my partner her email and the email the owner reviews to further discuss the issue. If nothing was seen on the recording, why wouldn't they have just responded with that in the first place? At least that's how it came across.. In the end, they refunded me Z's bath service (as requested) and didn't bother responding to our email. I really just wanted to advocate for my dog and hoped the management/owners would care that this happened, possibly due to their negligence, but was met with a different interaction. I truly hope they take this experience as an opportunity to further counsel their groomers on proper handling of anxious dogs. FYI - This isn't the first severe incident I've heard about occurring within their business since this happened but can't personally speak on the others.

Horrible they ruined her completely what my dog normally looks like versus what they sent her home…read morehe said that it looks completely like the picture I beg to differ because he has the funds to open up a grooming place shouldn't mean you should the old man that cut her hair was extremely rude I would recommend no one going here.

I always take my dog here, Mr poker. There's always availability same day and prices are…read morereasonable. Highly recommend:)

I LOVE ART PET! I've used their services twice so far. Juliana Dantas is FABULOUS!!! I couldn't be…read morehappier with both her grooming skills and her gentleness with my nervous rescue dog. The cut and style lasts a long time (much longer than past providers.) A bit of mystery to me, but other family members have commented the same, unprompted, so I feel safe in saying I'm not imagining it. Thank you, ART PET, for bringing Juliana to us, for making my life easier, and for keeping my dear pet happy and looking beautiful!!

We had a good experience with this mobile grooming service. It was easy to schedule online and the…read morecompany reached out via text message to confirm and communicate any scheduling changes, which was very convenient. The groomer arrived earlier than initially expected which worked out nicely for us. (He reached out via text the morning of to see if he could come earlier.) Upon arrival he was kind, personable and so good with our pup. She took to him pretty quickly. This was our first grooming experience ever. And I didn't realize how valuable it would be to have someone come to your home, greet your pet and groom them onsite, but it was such a time saver for us. It allowed us to do some much needed home maintenance with the pup out of the house. I received a text when the groomer was done and then shortly after there was a knock on the door with our freshly groomed pup. I do have to note that the shampoo products smelled strongly. It was a good smell but a bit overpowering, at least for our liking. Overall, we had a good experience and would recommend.

Our 14yo spaniel rescue mutt Kirby is a very sweet boy who absolutely hates baths, grooming, and…read morebeing left in a kennel. He is a very difficult client, even with some prescribed medical help from our vet. And yet, Maggie is still very sweet and patient with him. As much as Kirby hates grooming, it's clear he's more comfortable once his over-the-top fluffiness and shag is cleaned up. Having a groomer like Maggie we can go to helps with our anxiety of the experience as well. We're so glad we've found this spot since moving to the Bay!

We have coming here for years and love the care and the cuts that we get. I have an older dog and…read moreI loved that she knows his preferences and works with them! Fantastic place and people!

Great service for my goldendoodle! We are regular at this…read moreplace My dog is ready for the hot summer :)

Tried a new groomer for my senior dog Jenny a couple of months ago and left extremely disappointed,…read morenot by the cut, but by the owner. Jenny was a little bit nervous since it was her first time here and had an accident during grooming. When we came to pick her up, the lady had the audacity to hand my mother the dog poop in a bag and asked her to throw it away for her. We found this extremely weird and disrespectful. If you're in Santa Clara I would highly suggest Madeline's--they truly care a lot about dogs and we've had great experiences :)

Always love my experience with the Dog Pawlor, they are relatively quick (under 3 hours for my…read moremedium-sized cocker spaniel) and my pup is not super nervous like he has been at other groomers, which is a great sign. They really try to understand how you want your dog groomed and execute it very well. I can tell that each groomer is very experienced and knows how different breeds are meant to be cut. They do a deal for your first 3 visits if you make an appointment after each.

Found our spot! After trying a few places our experience with The Dog Pawlor was top tier. I…read moreemailed asking if they had any availability and they called me within the hour and had us set up for the next day. They did let me know after our appointment today they get busy around the holidays so call well ahead of time. The store is super cute and suits its name, very well decorated and clean. The staff was so friendly and nice, i immediately felt comfortable leaving poppy in their care. They got her all cleaned up in only a couple hours which is impressive for this wiggly girl. Her cut is even and fluffy and soft, they did a really great job. I love the way they shaped her face and they even gave her a cute little bow and bandana she smells amazing and looks even better, her hair, teeth, nails, all perfect! We will definitely be returning!