Dominic was absolutely professional in every aspect of the Install very reasonably priced highly…read morerecommend this young man

Had an overheating issue. Due to failing thermal paste. Dominic was able to quickly repaste my…read morelaptop and get me back to enjoying my computer again.

Sam did an excellent job updating my ASUS gaming laptop with a new battery and apps. My laptop was…read morenot working and his recommendation and service got me back up in hours. He is a wealth of information and knowledge in the IT industry and will be my "go to" for IT needs in the future. I highly recommend The ITD Group without reservation.

Sam is very responsive. We had an emergency and he came right over. Wasted no time getting to the…read moreroot of the problem and helping us traverse all complications we were experiencing with our ISP. Sam even called us back the next day to make sure we were being taken care of. 10/10 would recommend this Veteran owned business. Sam is a true professional.

I found it necessary to upgrade my 15 year old computer to move into the Windows 11 world. Beyond…read moreall the data and photo files I'd accumulated over the years I wanted to be sure that all my software programs made the move with shortcuts and passwords etc in tact so that the transition was as smooth as possible. The Surprise Tech Guy (John) exceeded all my expectations. Both my old and new box were picked up on time and returned on time 48 hours later. Appointment's were confirmed by text and email. A very professional operation. I was happy to find that all my files and software were intact. The only difference was the incredible speed and storage of the new box. John even circled back to resolve a minor issue with my wireless mouse and keyboard. A very satisfied customer who has found the only tech resource needed going forward. Thanks John Brian C

Gabe is terrific. Knows his stuff and the way around computers and printers. He also came out to…read morethe house on a Sunday night to help me out. Great personality, nice and efficient. You will be happy if you need someone and call him.

Don't waste your time, they are an Unauthorized apple repair center. They use Secondhand parts and…read morecan't calibrate. Phone screen won't work the same as an OEM part. Use an authorized repair center in the future.

This is the best cell phone repair store I've ever been to. They were quick to facilitate my…read morerepair. They got me back on the road quick. They understood that I needed my phone for my business and they didn't show any lack of effort. Definitely recommended and I look forward to next time I need their services.

Extremely helpful and pointed me in the right direction. Much appreciated. Offered so much support…read moreeven when I ultimately didn't need him. Thank you.

Very detailed and friendly, kept in touch with me throughout the whole process. Would recommend.read more

Brad was astoundingly knowledgeable. He had my PC that I'd been struggling with for weeks fixed…read morewithin the same day, and went above and beyond my expectations. My PC has no more stability issues, is fully updated and functional, and runs far better than it did before. He installed and got my RGB fans working, helped me with setting their speed, he even figured out in minutes what EA support couldn't figure out in weeks on how to install and make functional two games that had frustrated me. He kept me informed the whole way and messaged me the next day to follow up. He learned something new, I learned something new. We laughed, we cried. Okay, I cried... tears of joy, I promise. I would recommend no one other than Brad at iNFLUX PC to fix your PC/devices and 5 stars is not enough.

Brad is amazing. Knows his stuff, provides great service, and is the nicest guy! He offers services…read moreonline (connects to your computer to troubleshoot and fix what's wrong) which is mega convenient. Highly recommend !

DO NOT CALL !!!!!!!!!! made an appointment for a "mobile tech " but he Was a no call no show …read more It was extremely inconvenient and disrespectful!!!!!!!! Not even a simple cancellation text . Extremely rude !!!!!!

Needed some help with adding Privacy Policy to our site. Adrian was quick to respond and great at…read morewhat he does. Once he completed that project had him upgrade the storage on our laptop. The cost was very reasonable for what he provided. Plus he came to our place. Highly recommend.

Highly recommend using Dan! Fast turnaround at a great price. If you are having problems with your…read morecomputer, call Dan.

If I could give him a ten, he'd get ten stars. I don't often need assistance with my computers…read more However, I recently ran out of options when my Win-10 laptop up and quit. I called Dave and he immediately assisted me with his more capable tools and knowledge to diagnose my problem in short order. His quoted cost was very reasonable and because he was so responsive to my need, deserved the extra that I paid him. Dave impressed me with his dedication to customer service and I highly recommend him for your pc issues. You can't go wrong if you give him a call. GaryS

They never answered any of my calls or returned my messages I am very disappointed.....read more

Brought computer in for repair due to constantly shutting down they said video card was bad spent…read more$500 on repair and it continues to do same thing brought back to shop they can't find anything wrong but shuts down all the time sometimes after only 5 minutes replaced monitor still not working very frustrating

My Dell G15 gaming laptop got what is termed "the blue screen of death". My entire life is on that…read morelaptop and I'm dead in the water without it - helpless. Having been an electrical engineer for decades, I tried to fix it myself. I finally gave up and called Surprise Computer. Steve came to my house to help me get my life back. Honestly, I didn't think that anything could be done and that I would have to get a new laptop. But hallelujah, Steve was able to get me back up and running again. I am eternally grateful to him. He is now my go-to guy for anything future laptop issues.

Steven did me a solid. great service. will not use anyone else ever again,…read more Very very good at what he does.