Goodwill Industries

2.4 (21 reviews)

ModerateCommunity Service/Non-Profit, Thrift Stores

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Goodwill Industries - Community Service/Non-Profit Near Me - Normal, Illinois

Goodwill Industries - Huffy bike $99.99 - Community Service/Non-Profit Near Me - Normal, Illinois

Goodwill Industries - Furniture - Community Service/Non-Profit Near Me - Normal, Illinois

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Goodwill Industries - Iron works - Community Service/Non-Profit Near Me - Normal, Illinois

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Andrea E.

This place is awesome for home goods, furniture, clothing and accessories. It also has really great seasonal items, and is the perfect place to find Halloween costume treasures. Clean, well organized, nice staff.

Luke W.

Oddly high prices for a Goodwill, yet by buddy and I found a well managed and organized spot with tons of inventory especially clothing and furniture. Picked up two chairs, an office chair which was very clean and a small decorator chair also looking new but at sixty dollars felt more Target than Goodwill.

Goodwill does it again. They are charging MORE than what the item sold for. People, stop donating to them. They are a FOR PROFIT company. I've seen other brand new items being sold there for more than what the item cost new. They put their price tag over new price sticker. It's a sham. Donate to bromenn thrift instead or better yet, donate to shelters helping people get back on their feet. Go on fb marketplace and give items away free to people in need. Again, Goodwill is FOR PROFIT. They should change their name because there is no "good will" involved in their business practices. It's 100% profit for them and they aren't even offering fair prices. It's gross.

Donated Thank You cards that originally cost $1 at the Dollar store. Goodwill charges $1.99.

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Felita M.

Elite 26

204

328

468

22 days ago

Overall I'd rate this location 3.5 stars. Odd location to get to even though signage on Veteran's Parkway. Store has a lot of good merchandise and it wasn't messy nor stinky like some thrift stores. I thought it was dark inside. Did they even have lights on? I thought prices were fair. Saw a brand new beaded clutch from Francesca's. It was $7.99? Also, almost new block heeled dress sandals for $7.99. The sizing must have been off (which is why they'd been donated). I could barely fit my foot into the 8 1/2s. Pricing for kitchen dishes was by the number of pieces you purchased, although you could buy one piece. I got four Pflatzgraff bowls very similar to my pattern; all four were less than $5.00. read more

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Zoe F.

0

11

0

4 months ago

Compared to other goodwills I've heard about this place is pretty bad. Dirty and has a bad smell, has a very low selection of toys and everything has a musty feel. There's lot of clothes but they're not well organized at all. Overpriced and bad quality things. read more

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Tanya K.

Elite 19

132

785

385

11 months ago

This place is a JOKE. $16.99 for used Gap shorts?!?!? GTFO. Place was dirty. Clothing wasn't well organized and the prices were insane. Go to an outlet mall and you'll pay cheaper prices for NEW clothing. read more

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Andrea E.

15

1

2 years ago

This place is awesome for home goods, furniture, clothing and accessories. It also has really great seasonal items, and is the perfect place to find Halloween costume treasures. Clean, well organized, nice staff. read more

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Grace S.

0

1

0

7 months ago

violently overpriced and horrible selection. they price like the things they have are new, even broken and stained things. disorganized as well, made a yelp account for this as well as rallied my friends to leave 1 star google reviews. something needs to change about this place, ive been to goodwills around the country and i have NEVER seen such ridiculous gouging read more

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Luke W.

Elite 26 All-Star

88

1339

9603

5 years ago

Oddly high prices for a Goodwill, yet by buddy and I found a well managed and organized spot with tons of inventory especially clothing and furniture. Picked up two chairs, an office chair which was very clean and a small decorator chair also looking new but at sixty dollars felt more Target than Goodwill. read more

Goodwill Industries - Enjoy the well organized place - Community Service/Non-Profit Near Me - Normal, Illinois

Goodwill Industries - Lots to see - Community Service/Non-Profit Near Me - Normal, Illinois

Goodwill Industries - Huge inventory but annoying to see prices doubling on clothing - Community Service/Non-Profit Near Me - Normal, Illinois

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h f.

37

65

25

3 years ago

Goodwill does it again. They are charging MORE than what the item sold for. People, stop donating to them. They are a FOR PROFIT company. I've seen other brand new items being sold there for more than what the item cost new. They put their price tag over new price sticker. It's a sham. Donate to bromenn thrift instead or better yet, donate to shelters helping people get back on their feet. Go on fb marketplace and give items away free to people in need. Again, Goodwill is FOR PROFIT. They should change their name because there is no "good will" involved in their business practices. It's 100% profit for them and they aren't even offering fair prices. It's gross. read more

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Eleazar G.

0

11

4

3 years ago

Badwill it should be. Prices are exuberantly higher than any store I've been and I travel everywhere.

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Steve R.

0

3

0

3 years ago

Prices are extremely high compared to other Goodwill's around Illinois, also half of their store is classified as "boutique" and are ridiculously priced. Like really, you get this stuff for free. They will throw anything on the shelves, it doesn't matter how damaged it is and then slap a higher price on it then it would be to get it brand new at Ross. I would recommend driving 30 minutes to go to a different goodwill. read more

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Diana P.

Elite 26

415

407

971

12 years ago

The Goodwill in Normal has went from great to terrible since they moved to their new location on Landmark Dr. Ridiculous prices for USED garage sale items!!! Charging $14 for a roasting pan! $10 for a basket! $149 for a 1990's entertainment center!! HELL-O this stuff was donated to you free!!! You're suppose to be a thrift shop!! Buyer beware!!! read more

Goodwill Industries - Donated Thank You cards that originally cost $1 at the Dollar store. Goodwill charges $1.99. - Community Service/Non-Profit Near Me - Normal, Illinois

Goodwill Industries - A mini crock pot you can buy new anywhere for $10-15. Goodwill charges $9.99 for this USED DONATED item. - Community Service/Non-Profit Near Me - Normal, Illinois

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Julia S.

27

36

0

4 years ago

Literally never open for donations. Encountered two different employees both times I tried to drop stuff off, and both were horrendously rude. First one yesterday just snapped that donations were closed and would be open this morning. Okay...so I came back this morning. I didn't even make it to the counter before a different woman hit me with the bitchiest "dOnAtiONs aRe CLOSED toDaY!!!!" I don't know what went wrong in your life lady, but you don't get to scream at me like I murdered your cat when I even didn't say a WORD to you. Excuse me for trying to give away free stuff. Hope you get fired. read more

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Jack L.

0

6

0

4 years ago

I personally don't think I will ever be back. I used to go in almost every day as they put many new items out daily but now they started to slow down and not put anything out. I DO NOT recommend this goodwill to anyone! Waste of gas to get there and get nothing! read more

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Amanda J.

8

41

40

6 years ago

Very easy to drop off items. The staff is very helpful and courteous.

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Audrey R.

0

14

0

5 years ago

Great option for resale items. Large selection. I found "short sized" pants for a weeks worth of work. Plenty of winter options for fleece tops in my size. Positive and friendly staff! Nice dressing rooms (just make sure you take your cart in with you!). Great Black Friday pricing 2021! Nice to be around other shoppers looking to save and depending on donations as well! read more

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Athena S.

10

1

9 years ago

Everything was crammed. The store was a little dirty and the customer service was OK. Didn't find anything that was worth buying. Ruined Goodwill for me. read more

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Jessica E.

0

1

0

7 years ago

The people here were genuinely happy to see me when I came to donate some household goods. I have had workers at other places treat me like I was in convienceing them. The staff was very friendly and eager to help. read more

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Nicole M.

16

17

2

13 years ago

This location is incorrect-it moved across the street from here. This is a very clean, big, organized goodwill. I am very satisfied with them, and had no complaints. They have a big parking lot now-so no more lack of parking spots. I love the "match the color" feature that gives you 50% off tons of items in the store! read more

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Brenda T.

28

3

0

10 years ago

Store is nice and big but isles still narrow and prices went up. I agree that since they moved prices are higher. I don't mind helping others but most prices are crazy for used items and even a new item with no guarantee from goodwill is still too high. read more

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Sam G.

0

5

1

11 years ago

Place sucks. Don't bother. Rude staff. Smells of human excrement. Poorly organized. Mostly junk. Thrown in bins. It was cold.

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Tayngerine D.

0

1

0

10 years ago

This is the worst Goodwill I've ever been to. Their prices are terrible, their selection is awful, and they also do not accept returns or cooperate with any other Goodwill offers. I am also someone who has visited Goodwill hundreds of times in my life, so I have some idea of what I'm talking about. I hate this store, and would rather travel to another city than shop here. read more

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Richelle B.

0

17

0

9 years ago

everything is so crammed on the racks it's hard to look and clothes are not inspected very well by employees some things like tank tops are over priced because you can buy them brand new at Walmart for less.. isles are narrow and clothing is unorganized slips in with dresses and can have a long line with one slow cashier I have left full shopping cart of things after waiting 20 mins in line and I don't want to spend my day in one store read more

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More info about Goodwill Industries

302 Landmark Dr
Normal, IL 61761
Directions
(217) 789-0400
Call Now

Payment methods

Does Goodwill Industries take credit cards?

Yes, Goodwill Industries takes credit cards.

Outdoor Amenities

Does Goodwill Industries have bike parking?

No, Goodwill Industries does not have bike parking.

Does Goodwill Industries have parking?

Yes, Goodwill Industries has parking options. Private Lot Parking

The Flea Thrift

5.0

(1 review)

Very friendly staff, Lots of cool items, constantly changing in, and reasonable prices. Maria and…read morePaul are super knowledgeable and friendly!- I stop by every time I am in town.

From the owner: The Flea Thrift strives to make your second hand shopping experience a positive one. No trying to…read morelook thru a bunch of clutter. The store is kept organized and stocked with a wide variety of items. There is art, antiques, retro clothing, furniture, and much more. If you are looking for something in particular and you don't see it in the store, then please let us know. We have a stock of items stored offsite. If you find yourself in need of assistance cleaning out a home, apartment, or storage area, then please contact us. We can make arrangements to meet with you regarding the possibility of us taking on the disposal, resale, or donation of your household goods and furniture.

Neighbor Hood Thrift Store

3.5

(33 reviews)

•$$$

This was an incredible thrift store! In my opinion, this is like a thrift store fun house if you…read moreenjoy wanting to get lost at a store. There's plenty of stairs involved if you're wanting to check out the whole store. Endless selection of items on the main floor, tons of furniture always being featured too. Then you got a whole upstairs sections with all your end tables and a whole basement full of chairs. Another set of stairs that'll take you back to the main floor. It's probably one of the better stores checking out

The two guys and girl who run the shop are awesome…read more Inexpensive prices and great selection.

Carle BroMenn Resale Boutique

3.7

(16 reviews)

•$

They always have lots of things to chose from and a lot of different styles too. They have clothes,…read moreaccessories, books, antiques and lots more! I just love the vibe and there and the employees are nice. They usually have sales going on depending the color of the tag of the item. Love this place.

Tons of great finds in new and like new condition. I've always found great buys there. Bought some…read morebrand new items for 1/3 the price. I've bought home decor for 1/4 the cost there that looks brand new. I absolutely love the finds. The customer service is friendly and informative. I don't want to recommend this place because I want to keep all the bargains to myself. Hehe.

A Gridley Antiques

3.7

(12 reviews)

•$$

Wonderful find! Owners require masks, and kindly provide…read morethem at the door. Such a well stoked antique store with beautifully preserved items. Their rug selection is vast & in great condition!

My mother passed away a week ago and we called these people to come and see if there was anything…read morein the house they would be interested in. First thing, they broke my mothers Boehm flower. Then when we asked fair market value... they offered $50. When I told them fair market value was more like $150, one of the gentlemen became irate ... and I mean scary irate. Do not deal with these people... they are completely unprofessional. I will post this negative experience in as many places as I can.

Bronze Giraffe Antiques

3.3

(21 reviews)

•$$

The little stalls are normally filled with great varieties to suit people with all sorts of…read moreinterests. The older ladies who run the establishment are very kind and sweet and are as helpful as they can be! (Although, it can feel a bit like they are watching over your shoulder when they come and ask if they can take any goods from you to put up front. I promise we are not stealing - just looking around! We like to take our time.) I genuinely love going to this place and will continue to do so. Overall, recommend and enjoy every visit. :)

Each booth is individually owned. Clean new things arrive daily. Counter help friendly and…read morehelpful. A wide variety of items. Antiques and collectibles reasonably priced Lots of items to choose from reasonably priced. Take credit cards and cash.

Clothes Mentor Bloomington, IL

2.9

(17 reviews)

•$$

Very nice and attentive staff and great prices on luxury and high quality clothes. After dealing…read morewith the Peoria location's rude staff I decided to take the trip to see what Bloomington's store was like. The drive was definitely worth it. There's a lot more luxury brand variety here as well, and the store is easier to navigate. Coming here from now on for my second-hand luxury buys for sure.

I like the clothing selection and found some nice sweaters. However, only one really nice staff…read moreperson. I might as well have been invisible to the other two. This isn't the first time I've experienced that at this location. Otherwise I'd rate it higher.

Alley Kats Antiques

1.0

(1 review)

CONSIGN AT YOUR OWN RISK. Disorganized, too crowded. Payment is so sporadic & never listed what…read morethey asked for item, only what you were paid. Not returned in the bins i dropped off...boxes instead. Not everything was returned, although they claimed it was. What a mess! DO NOT RECOMMEND AT ALL.

From the owner: Art, Antiques, Vintage, Retro, Primitive and Thrift Resale are all available. Unique Crafted…read moreItems. Consignment Store available for reselling your merchandise as well as great shopping opportunities.

316 ANTIQUE MALL

3.2

(5 reviews)

Didn't buy anything but it was an enjoyable antique experience. I love walking through antique…read moreshops and the employees were very friendly

Still stand my original review of Donnie from 316 antiques. Do not do business with this company…read more They do not deal fairly when doing estate buy outs. I have no personal dealing with the vender side of his dealings. My original post was true and honest and firsthand. Did not meet requirements for removal. I guess this company has some pull with getting negative reviews removed. Again just shows the dishonesty involved.

A-1 Haney Plumbing

3.9

(17 reviews)

Had a large amount of water in my basement and immediately called A1-Hanley since I've used them…read morebefore. They are always timely with great communication on arrival time. Taylor came in, got right to work, and clearly explained what the issue was and what needed to be done to fix it. I really appreciate the honesty and professionalism. So far, it's been a very trustworthy relationship. They've also worked on my HVAC, and every experience has been great. Pricing is fair for the industry. Definitely a company I will continue to call!

On time, courteous, knowledgeable - do not waste time. Wouldn't have any others! Quality of work…read moreexemplary, explain what needs to b done & do it. No wasted time. Leave area of work neat & clean.

Kaybee Alterations

3.8

(16 reviews)

I came in to have a pair of slacks hemmed and will definitely be back. Super fast service and…read moreperfect tailoring.

Had a Mens winter coat shortened. Did a great job, and had it done in a week. Super service.read more

Tina's Alterations

4.3

(10 reviews)

Excellent work and service. I needed a zipper replaced on my Eddie Bauer First Ascent jacket. The…read moreoriginal one lasted less than a month and Eddie Bauer does not cover nor repair. Tina's replaced the original vinyl zipper with a new metal zipper (far superior). Friendly and timely service. Highly recommended.

They did a good job within the time frame I need the pants repaired in. I would use them againread more

Victor's Alterations & Sewing

3.7

(13 reviews)

Victor did a great job on hemming my son's suit. It was a last minute request. Victor was able to…read moreassist with getting it completed the next day. We will definitely be back!

Excellent service. Honest. Quality work. Victor had charged me a certain amount to hem a dress but…read morerealized he didn't need to hem lining after all so he credited me back money. He didn't have to do this. Highly recommend

Summers Plumbing Heating & Cooling

5.0

(2 reviews)

We just moved to the area and bought a house. We had an issue with our AC thermostat on a 90…read moredegree day. I called Summers after being told by a couple other places they could help me in 3 days. The next 3 days we're going to be in the 90's. Summers said they could come out that day! They figured out the problem and did a temporary fix so we could get AC over the weekend and came back on Monday with the part needed to fix the furnace (prior owners HVAC guys did some ridiculous wiring that caused the issue). We also had them come back and replace 2 outside faucets and a leak in our ceiling from the water supply. Everything works great! They were on time or called to let me know they were running behind. I recommend Summers!

Called them for a relatively minor issue that I wasn't comfortable doing myself and they came out…read morethe same day. Resolved it and were on their way in under an hour. Will definitely use them again.

Amy's Alterations

4.7

(3 reviews)

I went to Amy's on a Wednesday needing my bridesmaid dress to be let out before the wedding on…read moreSaturday. My dress was ready for pick up the NEXT day and it fits perfectly. I'm so happy with how it turned out and would highly recommend this place!

This is actually for the new location across from Jewel on Oakland Ave. I believe it's now called…read more'VG Alterations', but either way Amy is a hardworking and skilled seamstress and given how busy this place has been, seemingly even during the pandemic, lots more people are starting to figure it out. In fact after years of being what seemed like the only employee, I've actually seen other employees there the last few times I've gone. Turnaround times are still about a week and prices are still reasonable too (most alterations under $10) and hopefully the growth of the business doesn't change these things because this is a local business that deserves our support.

Goodwill Industries - nonprofit - Updated June 2026

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Goodwill Industries

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