It's easy to drop off clothes and books and household items in the back. The guys are very helpful and give you a receipt for taxes if you ask for it. read more

The Night Shift was very rude and kicked us out immediately at 9 PM. Did not let us finish having our last looks as well as having an attitude when it came to check out I only had one I'm an item and he really said so that is all like you did not even give us enough time the night shift was very rude from the start and would not appreciate them again. read more

Customer service needs improvement, I waited in line behind a customer for nearly 10 minutes as they had a conversation with the cashier but it didn't bother me because that's the same type of service I expected. However when it was my turn to check out I was barely spoken to or even looked at besides the cashier saying "it's ready for you" multiple times in reference to the machine as I was getting payment ready. Do better. read more

Was in the area and decided to stop into this Goodwill to see what finds I could gather. I was looking for some jackets to upgrade my professional wardrobe and this location had a pretty wide selection. From the entrance, on the right side, you'll see the big racks of their current trends or hip items. Had some nice jeans and also some more dressy wear. I came in on a Yellow Tag day and was able to find some things to restock my closet some. The lady at the register was pretty chill and said they ran out of shopping bags, I was like it's okay I can just carry them out. I guess it matched the discount store vibe lol. They do have a few changing rooms with staff standing right outside if you need anything - thought that was pretty cool. Parking was pretty much almost full when I got there, but was able to find parking right by the front of the shop. Think I'm gonna add this location to my list of thrift shops in the area. read more

At first glance, seemed great, the store was clean, well-organized, and had a nice overall aesthetic. Unfortunately, the experience went downhill quickly. The prices were high across the board, and there were barely any discounts, which already made it hard to justify buying anything. After spending about 30 minutes searching, I finally found an item I wanted, only to be told at checkout that they couldn't sell it to me because it didn't have a tag. I've been to many Goodwill locations before, and this has never been an issue, usually they just retag the item and/or scan something similar and sell it. Instead, I left empty-handed after wasting my time. Between the pricing and that policy, I won't be returning. read more

Didn't purchase anything, just came to donate some clothes. Very kind staff! I was at the front asking about where I can donate. Donation center in the back. There was others donating as well but it seemed well organized! Lots of stuff and it was pretty crowded on a Saturday afternoon. Very easy and fast to drop off some donations. read more

This goodwill has a new policy stating if an item has no price tag they cannot sell you the item they must take it to the back and you can come back the following day when they reprice the item. My guess is this policy was instated to try and deter tag switchers, this sounds ok but the only problem is 80% of the purses and belts on racks didn't have tags -.- I assumed they had standard set pricing (ex. Belts 4.99 purses 6.99 etc) so when I took it to the front they said they could not sell it to me, seriously very annoying, employee was nice and just following store rules but it's so dumb, do they even want to make money??? I'm here for the down fall of greedwill :) read more

First off, they're so quick to answer your call and very nice! I had a quick question, they gave me the answer I needed and made me feel valued even tho it was just a quick question and answer lol. I also visited their donation center today at 5 PM, I didn't get the worker's name but he was also so sweet! He made conversation with me, offered me a receipt (which my local one never has done so I think I've been getting ripped off at mine), and thanked me for donating. I really liked my visit and will definitely make this the place I donate from here on out! Shoutout to the employee who answered the phone today and the one I met at the donation center. You made my day :) read more

Came here looking for basic pots and pans and expecting it to be at a deeply discounted price and discovered these were lightly used, if at all, at the same price as a new one at TJ Maxx or Marshall's. This nicely curated for a Goodwill. Definitely a store I would expect to find a vintage item that's unique and trendy. I was on a time crunch when I visited, but I would stop by again for more treasures as they had interesting clothing items as well! There was everything rom clothes, bags & shoes to toys, games and random decor. read more

Today on February 24th the color is Orange however the employees took away all of the orange tag items except for 2 items in women's (2old ugly tee-shirts) to disguise what they do to cheat the sale color. They have been doing this at least for the past 5 year. I pop in at random times here and there throughout the year since I work down the street. Today I deliberately looked everywhere around the store searching for orange tags and of none but the 2 in women's shirts section. I asked one of the guys who works there where all the orange tags are and he began stammering in a few lies about so many people came in to get the deep discounts!!!! Yeah right on a Tuesday afternoon, and every random day over the past 5 years. This is so messed up and I am reporting this store to headquarters because I shop for students in need of clothes and other thing who cannot afford it. Other Goodwills all over Orange County DO NOT DO THIS no false advertising at all. This store is ran by dishonest people. read more

The color of the day was green and the employees were busy pulling everything off the shelves with a green tag. Very cheesy.

They had a huge selection of items. Staff was very friendly & helpful in finding things I was looking for.

Going into the store and asking for help was a breeze! Maria was there to assist me every step of the way. She went above and beyond to ensure I had a great costume for my Halloween party. I asked for the dress from the mannequin, and she was quick to help and get it down for me. I highly recommend seeking her out if you need assistance! the cashiers are top-notch as well, providing excellent service with a smile. And let me tell you, the store was spotless! It's clear that they take great pride in maintaining a clean store.Overall, a wonderful experience read more

We stopped by here before my wifes wax appointment across the street. We wanted to check out what they had in store. We waited outside because it did not open till 10AM as we were a few minutes early. There were other people waiting as well. You walk in and the store is FREAKEN CLEAN, SMELLS CLEAN, LOOKS CLEAN, THE EMPLOYEES ARE WELL DRESSED!! As your shopping around or looking around, all the young ladies are asking if you need help!! ITS THE CUSTOMER SERVICE FOR US!!! IT WAS A 10/10... Even when my wife asked to try on a few things, the young ladies were really sweet and offered up more options too for clothing. They have a tag sale of the color of the day.. Example: Saturday was BLUE day, so everything with a BLUE was 50% off... I thought that was cool... The only reason I knocked off 1 star was because the clothing was a bit pricey... Especially being for a Goodwill Store, you would think it would be cheaper then the average walmart or DDs Discount. Some of the items were $12.99 - 18.99... Which again, these are lightly used items, I get it, and some are new from other department stores... But this is why people shop there, because they want the good deals but not paying the full price as a regular department store. This is just my two cents on the outcome! Will I come again, of course, no issue with the store or sales rep... Thanks for being awesome!!! read more

Goodwill - Waiting to go inside lol - Thrift Stores Near Me - Fullerton, California

August 2019 Since the location has moved from being near the 99c store to now by Polly's i feel like the merchandise has gone up. Prices are kind of high here on items but with the weekly specials and really taking the time to look around you may find something. The staff here are friendly and ready to assist. I found a few items that had no visible price tags but the cashier (younger girl dirty blonde hair with glasses) made the effort to get prices for me which were fair. The items on the shelves are crammed in so it can be difficult to move things around. They have a good selection on glassware and shoes. I have found some vintage Disney clothes here as well as a brand new Nintendo switch gaming case (4.99). read more

I do my best to not believe everything I read in reviews, however the review about employees pulling the color of the day tagged items is true. Today was 50% off purple and I saw two employees rapidly pulling items off the racks. They both had their arms filled with purple tagged items and would rush them to the back. According to the previous review, the manager defended the actions by suggesting a rotation of items and replenishment throughout the day. It just doesn't make sense since only the purple tags were being removed and the almost barren racks were every other color but purple. read more

Stopped by here as we were getting a bite to eat at the Polly's Pies in the same Plaza. Store was nicely laid out and the employees were nice. Like the mural on the wall as it's difers from other Goodwill stores. Prices were reasonable. read more

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This goodwill is one of the best. Their staff is welcoming and very friendly. One of the associates, Matthew, greeted every person and has excellent customer service. There was another associate as well who was stocking some items and made sure we were finding everything okay. Their hospitality is to be commended! read more

Wow! Cleanest and most organized Goodwill store I've ever been in. Organized more like a chain retail store. Clothing is organized by size. Mugs are all hung up. The changing room design makes me think of Pacsun or Tilly's. That said, the coolest thing about this location (hands down!) is the painted brick signage from The Boys Market. Advertising "low prices plus blue chip stamps". Rad. read more

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I like stopping by this goodwill. I always fine good deals. After eating breakfast next door, this a great place to stop by and find some good treasures. read more

I went into the store because I had some extra time, I walked out with more than I thought. This is the cleanest most organized Goodwill I have ever been too, also the workers were the friendliest people ready to help when needed. I will definitely come back to shop some more at this specific store! read more

Too expensive for me. I prefer Slavation Army and I also donate to Salvation Army as well.

Nice staff. Friendly and helpful when looking for a specific item. Acknowledges you when you walk in the front door.

This location has a good selection of hard goods. Always clean store and pleasant workers. The only thing I'm turned off by this store is they always write the price on the bags which ruins it. read more

I've been going to goodwill for years and honestly it's pricey I hope they will lower it down especially used clothes Or maybe have better deals. Friday is always change color of the tags so if blue tags announce and u see a blue tag on any item then it's 50 percent off. Goodluck hunting for treasures. read more

Horrible customer service! I won't recommend coming here and will not be returning. There was a young girl working, who I asked for help multiple times and was very rude. I believe her name was Melissa. I was barely able to get her attention and when I did, it seemed like an inconvenience. She was dismissive, complained, and refused to help address a concern. read more

The goodwill here is sooo expensive compared to the ones I've visited in Ventura. I typically go in looking for board books for my baby and normally would find them for about 79cent but here they were 5$! At that price, I might as well buy them new on amazon instead of second hand. Plus there were only less than a handful of board books available. Some chicken books and mostly adult books. I do have to say the set up is the nicest, cleanest, and most organized goodwill I've been to though. Just wish the prices were better marked read more

VERY overpriced for a thrift store, particularly if you consider they get their merchandise for free. Some of the furniture I've seen at times has been nearly 100$. Like others have said, the location is also very small so the clothes are packed very tight and it's difficult to sift through them. Some of the employees are also generally unfriendly but to their credit, that's probably because this is a bad place to work as other reviewers have mentioned. P.S: it's not a "charity". They don't even give disabled employees their legal accommodations. read more

I always find something every time I come here! I am able to find size L pants and the fitting rooms are clean and available for use. The staff is friendly and they accept donations in the back. read more

Brand new Goodwill to replace the one that just closed on Chapman. This one is waaaaay smaller than the one off Chapman. I used to like going to that one because it was more roomier. I came in to check it out and they had a healthy crowd since it just opened but at the same time I felt a little claustrophobic due to the size. I came, I saw, not sure if I'll come thru again. I would say at least come check it out and make your own judgment. read more

Goodwill - Grand opening Friday March 22nd - Thrift Stores Near Me - Fullerton, California

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I came to the grand opening very busy. I came again it was less crowded. It's hard to move around since those with carts are blocking the path. I notice the color of the Day was 50% off now it's 25% off! So disappointed, I will most likely go somewhere else. read more

If you need nicknacks it's not a bad place to go. I stop there fairly frequently after going to Polly's Pies. Haven't bought much clothing there and in the back alley the donation boxes and bens need some organizing. read more

I went here today, Friday August 11th, and so disappointed. It was awfully priced. So many pieces of clothings marked so high, i researched and found many of the shirt priced liked $14.99 i could have bought on Amazon for new at that price. Goodwill is Ridiculous. I will never return to this location! read more

I didn't go to the grand opening, just on a regular day. It wasn't busy and the staff are really nice plus helpful. It's a bit smaller than the old one but you can still find what you need. Very clean and more organized than most goodwills I've gone to. Some items are a bit overpriced but nothing crazy. Overall I found what I wanted and still got a good deal so I say it's worth checking out :) read more

Goodwill - Thrift Stores Near Me - Fullerton, California

Overpriced for a "thrift store". No returns allowed (even though you can't try anything on in store). Rude sales associate. Not coming back to this location. read more

From this location being on Chapman, the Raymond store is a huge downgrade. The size of the store is nowhere near what it was before, there rarely any space to shop with a cart because the aisles are so close together & everyone just ends up playing bumper carts with each other. The worst part for me is that its more boutique-y than a thrift. Which at the point, is not a thrift store at all. read more

I feel like every time I go to this location I particular, there is never any discount color tag of the week out in the clothing section. I will see every other color BUT the tag of the week. read more

This store was pretty good before it moved. Not as much cool stuff. Store is smaller than before. I do still go in from time to time and occasionally find something. read more

this goodwill is a lot smaller than the old one off Chapman but I was still pleasantly surprised with all the great finds there. I will say that the home goods section seems more lacking but at the same time they've only been open about a month so I'm sure it will improve. Since it's smaller now, I feel like they put out the better quality clothing as opposed to some of the older stained shirts which I have no problem with. I actually came yesterday with my boyfriend to look for a suit for him for a wedding we have this weekend and he was able to find a jacket and pants for $16 total and they look good as new!! The store was also kept very clean and the customer service here is amazing!! Seriously, all the workers here are awesome! They work hard so be nice! Overall very happy and will be back read more

It's pretty neat and tidy which is great keep up the good work!!! Also great finds here all the time, and their restrooms are super clean! I know it's a new facility I really hope they keep it tidy and clean, take pride in where you work! read more