Bought some products via online purchasing and lo and behold they needed to be returned…read more Unfortunately there is no REI Co-Op in Loudoun County so we trekked on to Fairfax County. REI is located in the Fairfax Govt Ctr shopping area. Staff is friendly but very picky about returns. It was obvious my products were new in original boxes with tags still on the products but this staff member inspected it with detail. I get it but her demeanor with me was not as friendly as the customer in front of me who made a purchase. Oh well, employee owned so I guess more picky.

I went to check out a few different things. I needed a couple of pairs of running shoes. One…read morebarefoot and another. I also wanted to check their selection of bikes. Then lastly, to check out their selection of rain and cold weather gear. This store is tucked away not that far from me in the mosaic district. I found it one day by mistake after taking a wrong turn . I think it's on a dead end street. Either way it was a happy mistake. There was a decent selection of bikes and a repair/service center as well. Staff were pleasant and helpful when approached. Overall great experience. I'll be back.

I'm sorry, but this is probably one of the worst Dick's I've been to -…read more Their selection is super limited, and their shoe offerings? Terrible. If you're looking to check out Hokas, On Clouds, or any other type of brands, they don't carry it here. Period. In addition, where are the SAs? You would think that there was at least a staff member assigned to the shoe section or even a portion of the store, but you'll just be walking around and not find one team member. Plenty of parking in the large lot. +limited selection +unavailable staff

Never go here , it seems they discriminated you. I waited for 20 minutes for the girl to go get…read moremy size for the Nike shoes I wanted and I was looking to buy two pairs. I see her and another employee bring shoes out for others that came after me. Even a couple came in after and they got the shoes. Avoid this place at all cost. You are better off going to the mall and an actual store that sells shoes.

A scout is honest. That's where as much as I do like this store and cause, have to write this with…read morea caveat. Definitely purchase your scout patches and the like here. Yet for the camping items, they are cheaper at major retailers. I'm sure the NCAC has to pay a large rent to be here, but I'll be getting tents, flashlights, and sleeping bags elsewhere. Still glad this is here. Props to the employees. They are all part of scouts. That alone is great, so you will get solid advice. They do have good products in here for the most part. Also they've been very helpful with last second court of honor items. Scout leaders forget stuff. I appreciate how helpful they've been, and am glad this stores at this convenient location. Be prepared!

Excellent prompt service. Knowledgeable staff and beautiful store. Very impressed with the overall…read moreexperience.

Ordered a backpack online but because there were a couple factors that left me wondering if it…read morewould be cancelled, I decided to call the store and see if they had one in stock and would honor the price I paid for it days ago. Tara was able to find the bag in a different color which I was fine with to place it on hold for me and honor the price I paid online after showing the receipt. She also pointed out that there were patches that would be included with my purchase (I added a pouch and pants) which was a nice surprise! All in all, great experience from over the phone to checkout. Will definitely come back due to service alone.

Very friendly staff. Upon walking in your greeted and asked if you need help…read more The store was fully stocked and very clean. This location has a bigger clearance section than the other locations. But the XL+ clearance items are usually sold out. They have sanitizer and the employees were wearing masks properly. Which is a plus during C-19. Also the store had good ventilation and the AC was on which is another plus. The cashier and manager were both very friendly, Highly professional & social. The general crowd is middle class really. Mainly Police, Fire & Military customers. The noise level was normal for a retail store. Mainly adults shopping. No kids really. It's located inside a shopping center so parking is not really a issue. I was asked to pay via Credit Card. So unsure if they aren't taking cash permanently or it was just temporary for that day. I would call before going. Overall A++, Just wish they had more XL+ clearance items. Love 5.11

I wish the Chantilly location was still open, but the service at this location made the drive worth…read moreit. I went in for some gloves, a new pair of goggles and a few other odds and ends and the sales staff was really prompt and helpful and I was in and out quickly.

Terrible customer service. Salespeople more interesting to their phones than the customersread more

My husband likes the Orvis inventory but going into the store makes him uncomfortable. He says he…read morefeels like he's being attacked. The sales people must be on commission. He tried to keep his head down and keep a low profile when he went there today. But a bell on the door rang and several sales people ran over to assist him. He wanted to look without having someone hover over him. All this to redeem a $25 coupon. Makes him wonder if it's worth it. :)

I've been to this location several times and the staff is always amazingly helpful, knowledgeable…read moreand very professional and willing to assist! I've taken a class here on fly tying, which was awesome... Scott has amazing patience and is a master at his craft! I came back recently to buy fly fishing gear of my own (as I used to use a guide's or friend's equipment) and got the best service and support in selecting all the items I needed to be fully outfitted! They also have some amazing and trendy, hi-quality clothing! This is my preferred Orvis location!! I highly suggest Orvis over Cabelas too!

REI in VA was awesome, Yes it looks like the same as everywhere else but must be the way REI hires…read morethe people. Joe was great, he measured my foot and gave me a lesson on shoe materials and I enjoyed the expertise he had in comparison to the other shoes. I was looking for a running shoe that was water resistant, we compared ON and Salomon. Eventually went with his recommendation with Salomon. The shoe prices are great only with REI membership which gives you a discount. I enjoy shopping at REI.

Came a couple of times for shoes. Tried on a pair, needed a larger size, and waited....and…read morewaited...and waited...and left. With 5 customers and 3 associates it should have been possible to get that box out of their storage. Total waste of time.

DICK's has been around since the late '40s, and they carry a great selection of apparel, shoes,…read moreaccessories, and outdoor items. We stopped by this Fair Oaks location to look for shoes, and we were impressed that they had a larger collection and also different styles of specific brands, compared to department and specialty shoe stores. It seems as every DICK's carry different styles, so be sure to check a few locations out. The staff here were friendly and sweet, and they had a great system of looking up the shoe and delivering them to you to try them out. There could be more seating area, as it was super limited, and there are various cashier points around the store for an easier checkout. Located at Fair Oaks, there's ample parking in the mall lot. +great selection of shoes and apparel +friendly service +located at Fair Oaks +plenty of parking in mall lot

I came here to get some fishing stuff and they have a pretty good selection. They have pretty much…read moreeverything you could want for all kinds of sporting good items here and the golf section looked especially large. I knew what I wanted so can't really comment on the staff but the cashier was friendly. This isn't super close to me but I'll make a trip here as needed if I need something.

Walked in to just get an overall idea of what id like to purchase for my family - to be greeted by…read morea wonderful man named Martin. He was super helpful in showing me all of the different options and was extremely knowledgeable on financing and things that would be beneficial for me. As I was leaving, I was giving a warm thank you from the general manager for coming in and speaking with them. Anyone willing to drop by, even if it's not to buy something, these guys are very easy to talk to and I wasn't pressured to buy something. Overall a very comforting experience and I will be coming back to buy a beautiful Forester.

I ended up buying another camper in March 2025, and honestly should have learned from my first…read moreexperience and stayed away. I figured that after three years had passed, it had no where else to go but up, right?!? Wrong. The salesperson was fine, I suppose, but the finance guy was just an a$$, and I should have walked out because of him. Unfortunately for me, however, I didn't pay close enough attention to the numbers and what was actually being put onto the contract as it compared to what I had agreed to. Because of this, I overpaid dearly for the camper and know for a fact that they manipulated the numbers and ultimately overcharged me by $3,800 on the base price from what I had agreed to and what they posted on their website. Every time I look at the contract, I get pissed off all over again. I will never ever go to this location again - for as long as I live - and if you are brave enough to ignore the overall 2-star rating that this Camping World location has received, MAKE SURE YOU VERIFY EVERYTHING and document, document, document. They will look you right in your face and lie right to it.

What a rockin place. You can't find some awesome and unique things at this place. It's well…read moreorganized and things are placed in a way that's easy to find. Staff is nice and helpful. My mom and I just found a bunch of stuff at their sale. A total score everytime!

Most of the inventory is dated and not great quality. You are better off selling online yourself…read more(so easy and you do not give up 60%) or donating to those in need. Be prepared, some of the staff has an attitude problem (for no reason). Good luck.