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    Good Sam Enterprises, LLC

    1.7 (6 reviews)
    Closed 9:00 am - 5:00 pm

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    Sandy Vans

    Sandy Vans

    4.2
    (5 reviews)

    Sandy Vans to the Rescue!…read more So... my original awning decided to pick a fight with the wind. The wind won. Turns out my Exclusive Outfitters-built Sprinter van had a VERY heavy electric Dometic awning supported by only TWO mounting brackets. And just to make things more interesting, those brackets were attached with riv-nuts drilled into the corner of my roof--which also happens to be a pop-top. I'm no engineer, but a giant heavy awning + two brackets + a pop-top roof apparently wasn't the winning combination we all hoped for. Enter Sandy Vans. I live in San Diego and needed a replacement awning ASAP because we're leaving for Utah in a couple of days. I contacted Sandy Vans and had an awesome experience from the very beginning. I spoke with Cindy two days in a row, and she was fantastic--super helpful, courteous, patient, and accommodating. When I came in to pick up the awning, if she didn't know the answer to one of my questions, she didn't just shrug and send me on my way. She immediately found someone who did. That kind of customer service goes a long way. Then came Braden. Also extremely helpful and accommodating. He handled my purchase and even gave me his cell number so I could text him if I decided to install the awning myself and needed some technical support. He did briefly mistake my Sprinter for a Ford Transit... I'll forgive him. My van has a pop-top, so it doesn't look like the 9-foot-tall Sprinter skyscrapers that make up about 90% of camper vans these days. Then Brian came out from the shop and actually took the time to look over my van and roof rack to figure out how I could mount the new awning. He gave me several ideas, explained different options, and made the whole project seem doable. Sandy Vans offered to install it, but apparently I enjoy making my life more difficult, so I decided to tackle the installation myself with a good friend. About 2.5 hours, some cutting, grinding, a few choice words directed at the old mounting brackets, and probably a questionable amount of confidence later... NEW AWNING INSTALLED! What impressed me most about Sandy Vans was that they were helpful even after realizing I might not be paying them to do the installation. They still took the time to answer questions, look at my setup, offer advice, and make themselves available if I ran into problems. That says a lot about a business. I highly recommend Sandy Vans for their customer service, knowledge, courtesy, availability, and willingness to actually help their customers. Cindy, Braden, and Brian were all great to deal with. Now hopefully this awning and the Utah wind can maintain a respectful relationship.

    I bought a bug screen for my sprinter a while back and after about 2-3 months of use, the stitching…read morestarted coming apart and the magnets fell out. I finally got around to reaching out to Sandy Vans to see about getting a replacement and was told that "this item is outside of their return window" (which is 30 days) but they could offer me $50 off towards a new $200 bug screen.. which seems silly considering the first one fell apart. I'm not sure about their other products, but the bug screens are garbage! I declined their pitiful offer of $50 off a new one and told them I'd purchase from a company with a more durable product. I'd recommend anyone else thinking about buying this product do the same!

    RV Masters

    RV Masters

    3.4
    (70 reviews)

    While in the past, I find RV Masters to be very cordial, I recently had an extremely disturbing…read moreexperience. After coordinating with them for a period of time to do work on my RV, I had an abrupt ending which was extremely perplexing. I am only posting this because being in an extremely vulnerable position, and they knew that I was. I had been communicating with them about upkeep work I needed for my RV and was waiting on funding. After speaking with Jon mostly they came out to my Location to assess the work and then give me a quote for it. Everything was set up for them to do the work and when the time came to do the work they told me to go somewhere else. Now before anyone thinks, "There must be something I did, or there is more to the story", I beg you, that is not the case. It was understood that once all the parts came in that we would set up the install time. Mind you I am a single woman and have zero support to get anything mechanical done. Once my parts came in, I was set up to have them do the work. When I called to schedule the appointment, they were rude and told me to "separate" and "go my own way"??? Are we dating? I want to also make it very clear that I, in no way, was rude or demanding. In fact, everything was extremely cordial just like most of the comments about them, saying they are friendly and accommodating as heck! Which I have always found them to be. But now, when I really needed help to do the installs, I was told i am not able too? Honestly, I would just like to know why they treated me that way, when I have been extremely nice and patient. At this point, I am extremely frustrated and confused, cause now I have to start all over again with parts sitting in my yard that I have to hide so they don't get stolen. Why would someone do this to a person? Its literally two simple installs and I am ready to have it done. RV Masters! I thought you were one of the good guys, Apparently NOT!

    I had an amazing experience with Marcus. I was camping at Idyllwild campground and lost power even…read morethough I was connected to shore power. I called 2 mobile RV techs. One didn't even bother returning my call, the other said I was out of his area. I brought my camper to RV Masters and it was a simple fix. Marcus didn't even charge me.

    Lexus Carlsbad

    Lexus Carlsbad

    4.0
    (725 reviews)

    One word. Tanner…read more(service advisor). He legit has changed my mind about Lexus. I've had horrible service over the years from Escondido and San Diego. I was going to get rid of my (paid off) car and get into a non Lexus lease because I was getting frustrated and annoyed with service advisors. The Carlsbad location is a further drive and the center seems older. But I can tell you it was WORTH IT because of Tanner. He was upfront, honest, and knowledgeable when I first spoke to him. I needed brake pads and possible new rotors. I just trusted him when he said to first pay for the brake diagnostic (I think it was like $59.95?) and they'll know exactly the issue to see exactly what needs to be done. The fee will go directly towards any service and it wasn't a loss as I knew for sure my brake pads were worn badly. The loaner department was also quick and efficient (I think the guy's name was David?). He got me their newer 2025 RX to the loaner and I totally understand why they give Lexus loaners as I emailed tanner to say hey wait don't do the service as I may just trade in the car (kinda half joking here). But I know which car I'll be getting in the next two years now. The brake service was PERFECT. I didn't need new rotors (yes!!) but was super close to it (as i expected). I also decided to get a full interior/exterior detail for the car (haven't had it since owning it so it was much needed). I am back today for the alignment (got the wheels at Costco few min away as their 4 tire special beat Lexus). Hopefully alignment went well but I wouldn't expect anything less at this point with Tanner and his team here. Thank you Carlsbad Lex!

    One star only because I like the car. I went into the…read moredealership about an hour before closing, expecting to look at a car and leave a deposit to return the next morning. Instead, I was met with high-pressure sales tactics. They claimed the advertised online price was a "mistake," refused to hold the car with a deposit, and pressured me into buying that night. They also offered me next to nothing for my trade-in, then shooed me out without an orientation to the vehicle. I was told I had an option contract, but when I found a better financing rate, my calls were ignored. I was also pressured into buying an extended warranty, when I called Lexus corporate to cancel, I later learned the dealership hadn't submitted the required paperwork and the car was not tagged as certified pre-owned in the system. Emails and calls went unanswered for weeks until I contacted the general manager. If you buy here, make sure you secure outside financing before you walk in. They will relentlessly pressure you to finance through Lexus. The experience was so bad that I now go to Lexus Escondido for all my service instead of returning here. Edit: I forgot to include. They also charge you $2,000 for an "optional" security device which isn't a car alarm and they can't explain what it does- but it's actually not optional.

    Good Sam Enterprises, LLC - rv_dealers - Updated August 2026

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