This is my go-to store for auto needs and they are always helpful and courteous, no matter how busy…read morethey are. Very much appreciated.

Very friendly and professional staff. An employee named…read moreMatt recommended the best options and installed everything with a smile and a positive attitude. Thank you so much! August 5, 2025

After a super long day of work, I got to my car and realized my battery was dead. What's even…read morebetter, my AAA membership had JUST expired a few days ago haha! I called AutoZone and they flipped a bad situation into a hopeful one. It was already 8:30pm, but the guy who answered the phone (so sad I don't remember his name, cuz his customer service was excellent!!) was so cheerful and helpful and told me they were open until 11pm and would have a battery waiting for me. I drove over and even though Christian the technician didn't HAVE to say yes to installing the battery that night because it was already super dark out and could potentially be dangerous, he was more than happy to get it done for me. He was working double overtime, but you couldn't tell, because he was still so willing to be of service, which was very impressive to me. Josh, a friend who didn't even work there, was willing to stick around and help out his homies and be an extra hand for them when they were short-staffed. Wow! After some unexpected/unavoidable technical issues, the guys ended up having to call in their store manager, Massoud, who came in from home, to diagnose and fix the problem. The guys all stayed well past closing time, until nearly midnight!!! They all really went above and beyond. This is being written nearly a month and a half later, and I still remember their kindness, excellent customer service, and hard work+dedication!!!!! You don't find this kind of service these days so it's super refreshing, especially when you're a female trying to figure out car nonsense... Thanks guys!!

#ThankYouThursday. I came here today for a replacement 12V auxillary battery for a 2014 Sonata…read moreHybrid Limited. My usual battery supplier didn't carry this particular battery, so I decided to try AutoZone. I first looked up and selected a battery on Autozone.com and headed to this AutoZone with the dead battery for the core swap. There were two people ahead of me, but my wait was short. The entire transaction took less than 10 minutes. The store itself is neat and well stocked ... easy to shop. Plenty of parking. I've been an AutoZone customer for over 20 years, and today was my best experience.

Really great experience at Pure Autosport. I came in for a battery replacement for my wife's Audi…read moreQ7, and before they even started the work, they suggested I check the warranty on the old battery. That turned out to be a great call, because after the replacement I was able to get reimbursed by AAA for the previous battery under warranty. They were also very clear about the cost, the timing, and the whole process from the start, which made everything easy. The waiting room was comfortable and had Wi-Fi, so it was actually a pleasant place to wait. You don't always get that combination of honesty, helpfulness, and good customer service at auto shops, so this place really stood out. Definitely recommend.

3 Stars - Solid Audi Knowledge, Constructive Feedback on Service & Quality Control…read more I want to be clear upfront: this review is not written out of hate. I've been going to Pure Motorsports for over 6 years, mainly for Audi work, and I'm sharing this as honest, constructive feedback based on long-term experience, hopefully as an eye-opener before things decline further or more customers walk away. Pure is knowledgeable with Audis, and in my experience they are generally better than the dealership. That's true for most competent independent shops, and Pure deserves credit for their technical understanding of the platform. They are, however, priced at a premium, only slightly less than dealer pricing. When you're paying that much, expectations around communication, quality control, and overall customer experience naturally increase. Where Pure struggles most is communication and customer service consistency. Sometimes updates are provided, sometimes they aren't. There have been multiple occasions where I only found out my car was ready for pickup and later realized I wish they had mentioned another issue while it was already there so it could have been addressed at the same time. Proactive communication matters when customers are spending this level of money. Reaching them by phone can also be difficult. Most of the time you'll need to leave a voicemail or send an email, and responses are about a 50/50 chance. I suspect this is largely due to being understaffed or stretched thin, which I understand as a business owner, but it still impacts the customer experience. At this point, a dedicated customer service or service advisor role would likely make a noticeable improvement. There have also been a few isolated quality-control issues over the years. After a PCV service, I later noticed that one of my headlight mounting brackets was cracked/broken. The headlight itself was still reasonably secure, so I chose to forgive it and continue doing business with them. Another incident was more serious. After picking up the car, the splash shield was not properly secured and came loose while driving home, forcing me to pull over on the freeway. This was obviously dangerous, but necessary to prevent the splash shield from being completely destroyed, especially since they are very expensive to replace. I temporarily secured it with zip ties and duct tape just enough to keep it in place, then slowly drove to the nearest exit to reach a much safer location. Once there, I jacked up the vehicle and properly reattached and tightened the splash shield myself. Situations like this point to a lack of final checks, likely due to understaffing or insufficient quality control. One recent policy change also stood out. Pure no longer installs customer-supplied parts. I understand the liability and business reasoning behind this, and they absolutely have the right to change policies. That said, it feels like an odd shift for a shop that presents itself as enthusiast- or performance-oriented. For example, I recently tried to have billet cooling system components installed to replace known weak OEM plastic parts that commonly fail around every 50k miles. These are well-known, reputable aftermarket parts designed to improve long-term reliability. Despite this, they refused and would only install OEM plastic components. I understand drawing the line for emissions- or turbo-related work, but declining high-quality billet replacements for known OEM failure points feels unnecessarily restrictive, especially when many enthusiasts are willing to pay a premium for efficiency and better parts. To give credit where it's due, Pure generally completes work competently and clearly understands Audis, which is why this isn't a low-star review. However, compared to years past, communication, quality control, flexibility, and overall value have declined, while pricing has increased. I used to drive a long distance to come here. At this point, I personally need a shop that offers strong communication and the ability to handle more than basic maintenance or fluid services, and for that reason I won't be returning. Again, this is not hate, just honest feedback from a long-term customer. I hope Pure takes this as constructive criticism, because with better communication, staffing, and quality control, they could easily be a stronger shop. 3 out of 5 stars, capable, but with clear areas that need attention.

This location is great CJ was extremely helpful and spent a lot of one on one time with me and also…read moreanswered all of my questions. He made the whole experience amazing. :)

Very friendly and helpful !!! I don't remember the names of the employees that helped me .. but…read morethey were all so very kind and helpful ..

A M A Z I N G ! AF…read morereally took care of me and imo went well above and beyond. Very friendly group of guys (Freddie, Kevin, Elroy) with immense passion and information who were willing to share every bit of that with me even if I wasn't spending a dime there. I knew right away AF was the shop to take on the extensive bodywork my Accord would need to bring a dream car into reality. Words cannot describe how happy I am with the outcome. They truly made a dream come true. I've since made other much smaller transactions thru their shop and will continue to support them moving forward.

I had some problems with my power door locks not activating using my smart key. Talked to the guys…read moreat Autofashion to see if they can diagnose the problem. Their expertise in finding the problem reenforced the trust I always had with them working on my car. From the first day they customized the car to the days they repair, replace parts, and modify my car I will always choose Autofashion USA.

I've been here several times and have never been disappointed and the service! This is the Jeep Di…read moreMotorsSports work on and now she drives like a beautiful beast

I wasted my time and money, and they damaged my car. The technician argued with me because he…read moredidn't install all the parts I brought. Brian at the front desk lacks a focus on quality and provides poor customer service, even though I explained everything in detail and showed him all the parts that needed to be installed. Now the hood of my car doesn't close properly because it's misaligned, and they also broke the sensor cover. They also didn't replace one of the broken parts. All the employees seem to be related, which makes them act careless.

My interstate battery exploded like a bomb in the middle of the night. Damaged parts of my RV and…read moresoaked the entire engine compartment with acid I am an older, struggling military veteran. The explosion woke me up in the middle of the night and gave me flashbacks to my military service. The company won't repair the parts of my RV that I live in. I told them I would be satisfied if they just replaced the three batteries in my RV, but they declined. Is there a lawyer who would like to represent me in this case pro bono? I don't understand why their customer service representative and Claims representative wouldn't just buy me three new batteries rather than forcing me to go to court. DO NOT BUY INTERSTATE BATTERIES!

Cesar, thank you! He is really helpful and reassured me when I really needed help the most! I…read morereally appreciate his patience and thoughtfulness. And thank you Vincent for the fast delivery!

My Tesla was in a accident and it was not at fault. Lady who hit my car had state farm insurance…read more Got to pick a shop and originally was gonna use Fix Auto santee but luckily found about AJ USA after speaking to Mike who is a Tesla expert. He said he goes back and forth to trade st tesla service center and every question i asked i could tell this is where i need to bring my model y. Drove there and he knew everything and also knew how to repair my rear liftgate hinges as they also needed to be replaced after i mentioned it. Car was there for 7 weeks granted it was there around the holidays so days in there closed under normal business hours so it took a while. Got updates along the way but i would have to call/email to get a update. They called and emailed car was finished 7 weeks laterand ready for pick up. Dropped off the rental car next door and very nice lady drove my tesla out to front. Could not have been happier. She even mentioned they could wash my car one last time quickly if i cared to. Just professional and nice. I was just happy to get my car back and had rental was a model 3 and now i had my model y performance with FSD back. Huge surprise is this: The rear liftgate hinges were fixed and liftgate closed like brand new. Easily a $700-$1200(something i did, agressive on liftgate)fix but was repaired and fixed on my car! Just so satisfied overall with everything..and the nice fix on rear liftgate hinge as a massive bonus. If you have a Tesla bring your car here! Trust me. They will repair your car with expertise and professionalism.

I had just bought a new 2026 Tesla Model Y, and the self driving decided to drive itself in to my…read moregarage leaving some scrapes on the bumper and fender cover. Tesla quoted me $1200 to replace bumper and fender cover. During my quote at AJ USA they were able to buff it out for me saving me so much money and made the car look new again. The service was great and could not recommend more!

I had an amazing experience with the guys at Euroklasse. I specifically dealt with Mark and from…read morethe jump he was extremely friendly and down to earth with all my concerns. From the first time I walked into the shop Mark and Chris were cool as hell, they're easy to chat with and no extra fluff. Straight to the point and extremely welcoming. This is my first time with a BMW and these guys have made it really easy to understand expectations and setting reasonable routes to getting where you want to go with your car. They made my purchase of parts, service, and tuning as easy as it can get. I definitely look forward to working with this shop in the long run and I highly recommend them to anyone looking to get work done.

Great service and knowledge base on BMW's. I'll definitely be using them again…read more They are good guys.