From the outset, the intake process was chaotic and redundant. I was required to complete identical…read moreintake paperwork multiple times -- online, over the phone, in person. During the phone intake, a staff member asked about my "second appendix surgery," which reflects a concerning lack of basic medical understanding and attention to accuracy. Upon arrival at the clinic, a patient exited an exam room yelling profanities about one of the medical staff, referring to him in derogatory terms. Front desk staff did not appear surprised or corrective, even agreeing with her, which created an unprofessional and unsettling environment. Once taken to the exam area, I was again asked to verbally repeat the same information already provided multiple times. My pharmacy information was listed on two intake forms and verbally confirmed with staff, who entered it into the computer in my presence. I would like to acknowledge that the physician assistant, Chris Kottenstette, provided a thorough and understandable explanation of how pain responses affect the brain and body. I appreciated that portion of the consultation. He recommended a non-narcotic prescription medication and discussed two potential nerve block procedures, one of which I declined. However, the follow-through on the medication prescription was nonexistent. After returning home, I never received notification from my pharmacy. When I contacted the office, I was told they did not have my pharmacy information. This was after it had already been provided in writing twice and verbally confirmed. I confirmed the pharmacy again and was told the prescription would be ready after 5:00 p.m. Shortly after that phone call, another staff member called stating they still did not have my pharmacy information. In total, my pharmacy details were provided five times within approximately two hours. A week later, still nothing. The only action that appears to have been completed efficiently was scheduling a surgical procedure. Given the repeated administrative failures and lack of basic follow-through on a simple prescription, I did not feel confident proceeding with an invasive intervention. I cancelled the procedure. When I notified the surgical center of my cancellation, I was told they are "not at all affiliated" with Colorado Pain Care. However, publicly available information indicates that the co-founder and CEO of the practice is also associated with the surgical center where I was scheduled. And one of the office staff they transferred me to said she is a staff member of Colorado Pain Care and does office at the surgical center. This conflicting information raises additional concerns regarding transparency. I requested both the clinic and the surgical center email me a confirmation that the surgery was cancelled - given their lack of follow-through I wanted to make sure they weren't going to either charge me a no-show or try to pull one over on my insurance. But wait...there's more! A week before the surgery, I got a call from the surgical center confirming the surgery. When I read the cancellation email to them from their own staff member, they said they have no one on staff by that name. It literally came from someone with the business email address for Summit View Surgery Center. She then called me back to say, "oh yes...she does work here". I felt like I was in the twilight zone with everyone I met here. The right hand doesn't know what the left hand is doing and neither one of them are putting a needle in my spine. A resounding vote of no confidence. The website emphasizes holistic, patient-centered care. Unfortunately, my experience felt transactional and procedure-driven rather than patient-focused. Not to mention a complete circus.

Very disappointed. I thought I was scheduling to see a physical therapist to get dry needling…read more Ended up on the other side of the clinic seeing a Doctor who gave me a sales pitch on PRP then charged me for a whole office visit costing me $230 - Definitely would not go back

Dell gives a fantastic message. His ROLF (or ROLFING?) approach has worked for me, and I have seen…read morea reduction in pain and I am moving around better after a few sessions. But i started seeing progress a day after our first session.

I had keep-me-up-at-night lower back pain for weeks and nothing seemed to help. I live in Colorado…read moreSprings and decided it was worth driving over an hour to Denver to give Dell and PainRelief Specialists a try. After a one hour session my pain was reduced 70% and I didn't wake up from back pain. After a few sessions, my back pain is almost completely gone. Over the years I've done many things to address pain issues and can say without hesitation, Dell is amazing!

I see Sharon here for massages and she's amazing. She always does a great job getting the knots and…read morekinks out of my shoulders and back. She is little but don't let that deceive you! She is one of the strongest massage therapists I've ever had. If you like deep tissue, she does not disappoint! My husband has also been to Sharon several times and likes a lighter massage which she can also do just as well. The clinic here is very clean and the staff is always polite and professional.

I love it when I get a Living Social deal that's worth the retail price instead of just the…read morediscount! Very nice, clean, professional-looking and comfortable office, excellent massage. I went the evening before I left town for a short vacation, and it was just what I needed to get into the right mindset for relaxation and comfort!

The staff is very friendly, responsive, and compassionate. They care about their patients and…read morelisten to their needs. My pain was uncontrollable until I came here.

Weather for the first time or renewing, this is a great experience from beginning to end! I've been…read morecoming to this pain clinic for years.

High staff, turnover and level of care has gone downhill. Unable to get appointment and always…read morerushed.

I saw "Dr." Rock for going on 7 months and all he managed to do for me is he decreased the amount…read moreof pain medication I need and have been taking since 2014 due to a accident I had at work, witch I agreed to as I am facing two major surgeries but he NEVER offered any other treatment or suggestions for my pain or any of my multitude of health issues. When we started working together he told me he would help me manage my pain. I was in a car accident 3 months ago. He refused to give me any more pain medication to treat my whiplash and all over body pain, also my pain ebbs and flows which means there are times I need more pain medicine to get through and he refused to even do that although, he said he would take care of it when we first met. He lied. He's a terrible doctor. I would NO5 recommend him to anyone living with chronic pain on any level. He switched my appointments to what he calls "telehealth" appointments unless I had to come in for a UA and of course he wants me coming in for the money appointments + to just get by with complying with this state. His telehealth appointments are merely a phone call to where he barely speaks or listens to what's going on with you before. He gives me 10 kinds of hell to even get my agreed on amount of medication. I had problems every single month while dealing with this individual which only fed my anxiety and angst. He always seemed uneasy and spoke of people being paranoid, such as the pharmacy or the insurance company. If he were a competent effective dr. He wouldn't have to worry about people being paranoid. I had no idea what he was talking about because I spoke to my pharmacist. She had no problem filling what she had always given me as long as the doctor prescribed it she would fill it. I honestly do not know what his issue is or was. All I know is I don't need his BS when dealing with multiple autoimmune diseases, chronic pain in my neck, hands, feet and back. He never offered any solution to any of these issues! Instead during our last appointment he literally told me he didn't have time to deal with me and that he had people on hold and had to go. Then he actually hung up the phone on me. And perhaps? If my husband hadn't have been home from work that day, one might not even believe his behavior. But I had a witness and that's what he did. Hung up the phone and never called me back. That was a week and a half ago .He has to be the worst so-called professional I have ever tried to work with. I would never go back to him. + I pray other people stay away from this Maniac as well. A huge part of working with a pain doctor is trusting them to have your best interest at heart + this person not only did not have my best interest at heart But I also have a very strong feeling that he is up to something not right, some kind of ulterior motive. I have no idea what that might be but I don't think he's on the up and up. There's something very wrong with him I pray that if anyone comes in contact with him, who needs help with pain management feels his energy and realizes they should keep looking...I wish I had!!!!! Thanks for NOTHING I hope and pray you don't treat anyone else the way you've treated me if he even reads his reviews. Something's got to change in this country. They keep making rules and laws that change constantly around narcotics + without them I couldn't function. The last thing I need is some prick with a agenda micromanaging me. Oh well he's not my doctor anymore...

I'm sure experienced might vary depending on insurance and care needs. But as someone in Colorado…read moreMedicare this practice makes it extremely straightforward to get comprehensive testing, referrals to specialists, and necessary prescriptions quickly. One downside is a high rate of staff turnover but it hasn't negatively affected the quality of care.

Aweful. They sent in 2 scripts following lab tests. Problem…read moreis no one called and discussed reults. I inquired and got a call from a staff member who obviously had no idea why. Billing problems every time I visit. They mis-handled and mis-filed my insurance. Latest example is paid $100 to the lab, out of frustration. You'll get no quality time with the provider. This is the fast food restaurant version of medical offices. One big red-flag, turnover is very high.

I was reallllly skeptical about acupuncture until I saw Sylvia. I went with an open yet skeptical…read moremind for a lot of issues (knees, shoulders, back, neck, etc - sports injuries from various ski or bike accidents!). I felt there was nothing to lose and no where else to turn. I did my research - she was in-network and accepted my health insurance but I also read reviews about her. Those reviews are what propelled me to give it a try. Not only has Sylvia addressed each of my issues individually and grounded me, she has helped me with a host of other non-related items such as health, nutrition, body temperature (always being cold) as well as fertility. I no longer have knee or back pain so ski season was a success this year AND I'm looking forward to being on the bike this spring/summer/fall! I would not recommend doing anything physical afterwards (riding a bike, gym, etc) and allow your body time to heal. I felt relaxed for days after a treatment. Every time I went - I was comforted by the herbal aromas, the warmth, the comfortable beds/pillows and the music. I found myself meditating during the "healing" process and felt not only rejuvenated but relaxed and pain free afterwards. Sylvia is a breath of fresh air from traditional Western medicine. Most doctors want to see you in/out as quickly as possible. They don't really listen and definitely don't believe in alternative healing methods other than medication, medication, medication. Sylvia takes the time to get to know you, to understand what's bothering you and recommends alternative ways to "heal" and be well in conjunction with anything you may doing with your regular doctor(s). She believes in healing with diet, acupuncture and herbal remedies. She specializes in women's fertility and is a wealth of information. She really listens and I truly respect her as a professional. I wish she would write a book! She sends confirmation emails for your next appointment, reminders as well as electronic receipts. She's very flexible too as I've had to reschedule a few times around work meetings. Sylvia and the Denver Center for Acupuncture receive 5 stars from me!!!

Ok, I've only been to one acupuncturist in Denver. On the…read moreother hand, I don't ever want to go to a different one. Furthermore, this is a review about a specific provider, not of acupuncture itself. Now, I could go on for days about my apprehensions about acupuncture, reluctance to give it a shit, frustration with my particular issues (sinus and digestive), and eventual willingness to give it a try, but that's not applicable to the review. You can track down my blog for that if it's something you want to explore. So let's talk about this business. Simply put, it is excellent. So is Sylvia. It's a great little building, out of the way with its own little courtyard and off-street parking (a rarity in this area!) There's one chair in the front room, and that's all they'll ever need, as there's rarely a wait. Appointments are honored on time, service is prompt but relaxed and always professional. Rates are fair, appointments are confirmed electronically, and everything is just awesome, convenient, and extremely comfortable. Cleanliness is certainly a factor, and this place is impeccably clean. There's so much to be delighted with. Sylvia is every bit as amazing as the space in which she works. (I'm sure these things tend to go hand in hand, so it's not surprising.) She's easy to work with, asks all the right questions, ensures you're comfortable, and does gets to work. After your acupuncture session (which will differ, I'm sure, depending on your needs), you'll find yourself in an uncommonly relaxed state. During this time, you'll want to focus inward on your calm bliss. Somehow, Sylvia manages to handle all the tricky administrative stuff (payment [even flexible spending accounts!], scheduling, etc) in such an easy, flowing manner that your calm is never disturbed. You float out of the office to your transportation. At this point, you're on your own for maintaining that blissful calm. Maybe take a few minutes to relish it on a bench in the courtyard before you dive back into traffic. :)

I met Dr. Lopez less than a year ago after moving to NYC and I'm so glad I did. When I came in for…read moretreatment I was dealing with a fair amount of shoulder and neck pain and also struggling with postural control. After a single visit the nagging pain I was dealing with was totally and utterly gone. I didn't feel a constant strain in my neck and in addition to that, I was free from pain that was radiating through my legs and hips I had conditioned myself to assume was normal. Not anymore now that it has gone away! In addition to being a talented and effective osteopath Dr. Lopez is also compassionate and creative with his treatments. Each and every session brought me new improvements to range of mobility, and bodily ease and in ways I would have never expected. Clearly Dr. Lopez is equipped with a wide range of tools to treat all sorts of physical ailments. If in doubt, go see him. He'll fix you up right away.

If you feel a little like Humpty Dumpty and you've tried all the kings horses and all the kings…read moremen, don't give up. Dr. Lopez may well be able to put you back together again. My life stopped overnight when residual whiplash from 2 old car crashes and an annoying yet manageable level of headaches and migraines exploded into my now daily nightmare, complete with a host of neuropathic, vestibular, cognitive and other issues. On a recommendation, I landed at OIM, an open receptor with no great expectations and having never worked with a DO before. And here I am going back every week to see Dr Lopez. Others say they can feel the difference right away. For me, it takes a little time. Days even, before I realize what's changed. Some of them stick, others revert and need a little more help. Each one is a gift that I cherish. I still have a road ahead of me, but for the first time in 7 years I am able to sit in a chair without intolerable tension yanking on my spine and neck, to lie on a flat surface without having to shove something under my head to elevate it, to walk as long and as far as I choose without discomfort. For the first time in 7 years, I no longer accept a life where I am able to just physically "get by" while I mentally thrive. I have a goal now. I won't just be taking back my daily life when we're done. I'll be back to exploring life underwater in all its majesty, able to keep my head tilted back during dives and to carry that tank on my back. Thank you, Dr. Lopez!