LADIES-- Take your car here You can TRUST PN with your car,…read moreand your money. Trustworthy, transparent, amazing service, and most of all HONEST. I am new to the area I went to another shop for basic maintenance and was given a long list of urgent repairs that were needed Luckily, I had gone to PN Auto Body & Repair for Emissions. I was very impressed with the owner and his willingness to answer questions. So I took my car to PN for a 2nd opinion. He showed me the problems, answered all my questions, and gave me a very short reasonable list. I asked him to interact with another area provider to purchase tires. He took care of everything. His partner dropped me off and picked me up up. PN has won awards since 2015 and it's very clear why. I am a customer for life and HIGHLY HIGHLY recommend PN to all single women out there who cringe when it's time for car maintenance.

I would highly recommend PN Auto for any work on your car. This is the second time I have used…read morethem to repair a vehicle and they have always taken care of me from setting up rentals, giving me updates on insurance claims (even before my adjuster had reached out), when parts were ordered, when parts came in, and when work was being done. The communication that Jack gave was above and beyond any service I've received elsewhere. I picked up my car fully cleaned inside and out with my fluids topped off. I really hope I don't ever need that much service in the future, but if I do this is where I would come! Thank you

Everything. Nick & his crew are so nice, helpful & great at what they do! I'd never go anywhere…read moreelse!!! Thank you!!! Chris

I recently had to bring my vehicle for emissions testing and learned that I could get it done at…read morethe Firestone in Southington. Not all Firestone locations offer emissions testing so this was a huge plus. I liked that I didn't need to make an appointment and they took walk-ins. When I arrived, there were parking spaces reserved for emissions testing. They weren't busy and the gentleman that helped me was very nice. I was there for no more than 15 minutes, and I went on with my day. Their waiting room was very nice, comfy seats, and was very clean. I liked how quick, easy, and convenient the process was. There had been occasions at other auto shops where I've waited a half hour or more. Will definitely return again when our next vehicle is up for emissions testing.

In my 58 years on this planet, I have only seen 3 other auto repair places run by guys who were as…read morehonest, as highly competent, as highly accommodating and as professional as Mark at Milo's Auto Repair in Plainville! Of those 3, 1 guy died, 1 guy retired and the other is way down in the Hamden area. Do NOT waste your time bringing your vehicle anywhere else if you live within 30 minutes of Plainville! Mark at Milo's is simply the best!

Mark and Garrett from Milo's are great and honest guys. They do great work and really work with…read moreyou. They give you honest feedback letting you know if you can hold off on a service or if you really need to get it done. I wont trust anyone else on my car neither will my family.

I've been bringing cars here for ten years--it's great to have a mechanic you can trust, and who…read morewill take care of you quickly in an emergency. The place is friendly, reliable, and professional; I'm delighted to recommend it.

Jeff and his Team did a fantastic job on my husbands 2007 chevy Silverado,it turned out to be a…read morevalue stem spring,he had it up and running in no time,easy to accomodate and very reasonaly priced,can't say enough,going back next week for new tires on my Toyota,stop buy and say Hi,Jonathan D and Linda C

Very friendly and great work -- Everett patched my tire over July 4th weekend, they were the only…read moreauto shop open, and they did everything quickly and efficiently for a good price.

Staff is nice, but that's all this business has going for them. Spent $1k to get my entire exhaust…read moreredone from my cat back. I had to take the car back though, because it was mounted wrong and melted my bumper. Now I have an exhaust leak from a bad weld that's destroyed my o2 sensor and is gonna cost me another $300 to fix. If you want things actually fixed, I know a homeless guy behind Walmart who could do a better job

Have been to this location a few times. Easy appointment scheduling, quick but quality service.read more

I want to start out this review by saying I've been going back and forth with wanting to leave out…read morethe negative parts of my experience. Because really, everything was made right in the end. But at the end of the day, my integrity matters too much to me, and to be honest, I don't think I'll be back regardless. So here it goes. I chose this place after a couple prior inquiries I made to them over the phone in the recent past were both very positive. I made an appointment for 2:00 one afternoon for an engine light diagnosis. I showed up about fifteen minutes prior on the off chance that they could get it done a little early. No such luck. But that's fine, that was on me. I was sitting there for a good hour after my scheduled appointment and they hadn't even brought my car in yet. At one point around the hour mark the mechanic poked his head in the waiting area and said "Your car is going in now". Half hour later, it still hadn't moved. Finally almost twenty minutes after that, they figured out what repairs I needed and asked if I wanted to get it done right then. I obviously said yes. Since I, like most others, work and have very little time for things like that. After about ten more minutes of determining if they could get the part or whatever, I guess it was too close to closing to get it done and they didn't have the staff. He then explained if I left my car overnight it would be the first one they worked on the next morning and It would be ready by Noon. Then a bit further into the conversation, he changed it to 2. (???) Reluctantly, I left my car there and walked home in the scorching heat and sun because I didn't have any other way home, and was in too much of a time crunch to get my repair done. I have worked my fair share of retail, and although not quite the same, I am still very familiar with the concept of being really busy and under staffed. The next afternoon after 2pm I arrived by Uber (Even though I heard nothing from the guy I dealt with the previous day who said that he would call me, and my two phone calls to them went unanswered) to see my car sitting outside, which I thought was a good sign. Well, no such luck again. They hadn't even started it yet. I immediately saw red and broke down. The manager was very apologetic. The guy I dealt with the previous day wasn't even there (he made it sound like he was the one who was doing the work) and didn't communicate anything to the employees working the next day that my car was promised by a certain time. I was absolutely furious. I wouldn't have bothered to leave my car there overnight (which HE PUSHED ME TO DO for efficiency sake and it turned out to be a huge inconvenience to me) if I knew that he was going to drop the ball. All of that being said, the manager did extremely right by me. She is incredibly kind and went above beyond. In the end, I was extremely grateful for everything she did do make the situation right, and I can't stress that enough. However, the gentlemen that I dealt with the prior day definitely needs some additional training in customer service and communication. One of the things the manager offered me as compensation was a free oil change, which to be honest, after everything I don't think I'll even bother to redeem. I just don't have it in me. It may seem a little dramatic, but having work done on my car gives me so much anxiety as it is and I just don't want to face any of them again. My last point is, I can't stress enough how kind the manager was to me, and I really appreciated that.

What do you want when you get tires? For me two things, I…read morewant to be in and out quickly and a decent price. One of the owners, John, is a real character, very nice guy. First time there, I was expecting to drop car off and come back in a few hours John was like "Oh no we will have you out of here in no time" Meanwhile the waiting room was packed. I was skeptical. I was also dead wrong, less than 60 minutes from the time I walked in and I was done and out the door, new tires, good price. Happy new customer!!

I am given two stars just to be fair. This place was recommended to me and those people were happy…read morewith the work. So if you can get past the condescending attitude this might be the place for you. I asked for a quote before starting work for air sensor replacement and was told 100 bucks a tire. I said that sounded kind of high to me and was told to go to the deal then. I said ok and left but knowing they are always twice as high, I went to a competitor down the street. I got them for 60 bucks a tire without the attitude. It wasn't the 100 bucks a tire as much as it was his attitude he could have answered my concern in a multitude of ways that would have satisfied me and I would have given them my business.

Had repeat emmissions check done for 3rd time (my fault, between battery replacement and scan tool…read moreclearing codes). I paid the $20. When I went to leave after a successful pass this time, the owner came after me to tell me I did not need to pay and proceeded to give me my $20 bill back!! I was happy about the test pass, but him chasing me out the door to return my money was a stand up move! He could have done nothing and I would'nt have known anything. Kudos to the owner of this business!!! Been ther a few times before and never had any issues.

I love these guy. They are nice, professional, and fast. I had my emissions done with them 2x and…read moreboth times I was in and out and didn't have to make an appointment. I will be doing my oil change for now on with them too! Thank you!

Very pleased for the second time. First time with an old Subaru I bought for my niece. Brought it…read moreto diagnose exhaust leak figuring I'd do what ever it was myself. Ended up simple gasket on a pipe. $15 is all they charged me. Second time today 96 mustang went in for exhaust manifold. They found a crack in my catalytic converter while doing the work. Didn't even try to sell a replacement. Instead said it was a small easy weld fix. Only $30 charge!! Both times they could have easily tried up selling. I come from a family history of mechanics both my family and in-laws. Usually do my own repairs but without a lift this time around I couldn't. So I know when I'm dealing with honesty.

Prompt, professional service. A great crew at this location. I will continue bringing my vehicles…read morehere for services needed.