I would highly recommend PN Auto for any work on your car. This is the second time I have used…read morethem to repair a vehicle and they have always taken care of me from setting up rentals, giving me updates on insurance claims (even before my adjuster had reached out), when parts were ordered, when parts came in, and when work was being done. The communication that Jack gave was above and beyond any service I've received elsewhere. I picked up my car fully cleaned inside and out with my fluids topped off. I really hope I don't ever need that much service in the future, but if I do this is where I would come! Thank you

They were able to repair my minivan hood perfectly at a fraction of the price I was quoted by the…read moredealer thank you for your excellent service I will return!

I'm not one for hand outs or looking for something for free,I purchased thes tires on 12/23/2019 I…read morelive 1.5 miles to work,I put 11.000 miles on these tires in 5years 3months when the wife and I go out we take her car because truck is too high. I noticed my tire was going flat when I went to add air,I noticed dry rot in the tread .when asked I have a 55.000 mile tire with 110000 miles driven they will not pro rate tires how ever the manger who ironically was sick friday and Saturday ,I left my truck there for 2 days they didn't even fix the flat and told me about the dry rot policy.any tire purchased after 12 31 2019,really,I purchased on time .not satisfied here you lost a good customer I recommend you support the smal business man right down the road,J&M tire they back their tires up if you bought them there, and they won't give you an attitude like this manager did on Sunday March 29th, Corporate greed at its finest and don't forget you need wipers in cabin air filter, air filter they make commission selling you things you don't even need. SUPPORT YOUR SMALL BUSINESS MAN TAKING PRIDE IN THEIR WORK

I recently had to bring my vehicle for emissions testing and learned that I could get it done at…read morethe Firestone in Southington. Not all Firestone locations offer emissions testing so this was a huge plus. I liked that I didn't need to make an appointment and they took walk-ins. When I arrived, there were parking spaces reserved for emissions testing. They weren't busy and the gentleman that helped me was very nice. I was there for no more than 15 minutes, and I went on with my day. Their waiting room was very nice, comfy seats, and was very clean. I liked how quick, easy, and convenient the process was. There had been occasions at other auto shops where I've waited a half hour or more. Will definitely return again when our next vehicle is up for emissions testing.

Awesome guys there. I've been bringing my car for yrs here he tries to accommodate the best he can…read more Had some big repairs they did at very reasonable prices.

Service is great. Staff is wonderful. Easy to book appointments online…read more Thorough and honest. They dont replace things that dont need replacing

Bait and Switch!!!! Repair was done but there was an issue following it. I called the service…read moremanager confirming the cost of estimate before continuing. They continued the repair without full confirmation of cost and without getting back to me. They locked my vehicle up and made sure it wasn't going to be given back until they received the bait and switch charge! Jason McCormick (Owner) refused to go over the issue. Beware with the weird payment option they send you. After reviewing the receipts with my accountant she said they actually charged twice for most of the repairs but it was hidden. BEWARE!!

Staff is nice, but that's all this business has going for them. Spent $1k to get my entire exhaust…read moreredone from my cat back. I had to take the car back though, because it was mounted wrong and melted my bumper. Now I have an exhaust leak from a bad weld that's destroyed my o2 sensor and is gonna cost me another $300 to fix. If you want things actually fixed, I know a homeless guy behind Walmart who could do a better job

I was a long way from home, Reno, NV. While driving through Hartford CT, one wheel on my trailer…read morelocked up completely at 70 mph. It was late Saturday afternoon the day before easter. While stranded on the interstate, I did a google search for repairs to trailers and axles. The first couple of places that specialize in these types of things, part of their names includes trailers and axles, said there was nothing they could do for me. I did a broader search and Monro popped up. The first store I called said that they did not have anyone that could fix it as I suspected a wheel bearing failure. However, he gave me the name of a different Monro store and I call them and spoke to the manager Mark. He was quite helpful and even though they were slammed, he told me to bring it over. They stayed open until I got there, but it now being Saturday night, he told me that they would not be able to get the parts to fix it until Monday. So he had me drop the trailer and promised me that his master mechanic Tim, would get me back on the road Monday. The wheel bearings were totally destroyed and the hub was frozen to the spindle. Tim was able to get it all part, find and pick up the right wheel bearings, seals, and races along with a new tire. As promised he had me back on the road Monday afternoon. 3000 miles later all is well.

Have been to this location a few times. Easy appointment scheduling, quick but quality service.read more

Don't waste your time! They told me the tire I chose was in stock. It was not. They told me 2 hrs…read morelater. Sorry thought we had it but we don't. I had a donut on for a week because of the holiday. Waited for nothing. Do yourself a favor and go anywhere else! Horrible customer service. Blessing in disguise. Went to another company and my tire was cheaper.

j&m did awesome...mounted some slightly stretched low profile tires on some VERY wide wheels. they…read moredid this without any scratches and no complaints. balanced just fine. i make zero guarantees that they can mount your similar wheels buuuut they took care of my r34

Rather than starting the lug nuts with their hands they just zipped them on with the air impact and…read morecross threaded 3 of the lug nuts

Had repeat emmissions check done for 3rd time (my fault, between battery replacement and scan tool…read moreclearing codes). I paid the $20. When I went to leave after a successful pass this time, the owner came after me to tell me I did not need to pay and proceeded to give me my $20 bill back!! I was happy about the test pass, but him chasing me out the door to return my money was a stand up move! He could have done nothing and I would'nt have known anything. Kudos to the owner of this business!!! Been ther a few times before and never had any issues.

I love these guy. They are nice, professional, and fast. I had my emissions done with them 2x and…read moreboth times I was in and out and didn't have to make an appointment. I will be doing my oil change for now on with them too! Thank you!

Prompt, professional service. A great crew at this location. I will continue bringing my vehicles…read morehere for services needed.

Update: no we will not contact as we no longer need the services. It has been confirmed you are a…read morescam Worst in CT. We left this place hysterical laughing at the twerps. The guys at the front act like they're running a mob business. Complete scam. Online they seem efficient and simple, make an appt, state what you need and a timeframe and they approve it. When arriving they said our 10-12 timeframe was.... Not what they were gona do. Instead they said leave it til END OF DAY to even diagnose. When we were clear we know the issue and were from out of state and had to get home they tried lieing and trying to intimidate us into what we needed. I told them no problem we have other cars to use. They became angrier and angrier when realizing we werent idiots just like 10 yr old school bullies who turn red when their antics dont work on you. We come to find out by asking others in the neighborhood that Midas is known to scam. They present as an organized online and then when you get there they hoard your car for 3 days before "looking" and then triple over charge you for some nonsense. Lastly we reported them to BBB who says they have gotten enough reports to fine them for scamming. We advised a few others and posted a public video hopefully they go out of business soon.