Volunteers of America Thrift Store in Willoughby is one of my favorite places to thrift when I am…read moreEast of Cleveland. This store is large, clean and well organized with a great staff and is always fun to shop at. Every week there are two discount colors, one is half price and the other is 75% off, which makes for some great deals. Prices overall are very reasonable and the selection is very good. The store is strongest for clothes and shoes, I have found many great and interesting suit jackets and dress shirts, including some colorful tux jackets. On my most recent visit I found a high-quality mesh motorcycle jacket for $10 and a really nice pair of Rockport shoes for $2.50 with the discount. The selection is always diverse with plenty of quality brands and items. You can usually find a decent amount of items that are the discount color even in the middle or end of the week. The store also has a nice selection of electronics, kitchenware, art, décor and bric a brac. I always seem to find some interesting items and spend quite a bit of time looking around. I have found plenty of items that I would not expect. The real jewel of the store is up front by the registers, they have glass cases with great jewelry and behind them shelves with higher end items that have been donated. If looking for some higher end items this is the place to check out. VOA Thrift is a great place to thrift, shop or just check out. The store is open early and late which allows for thrifting even if you have to work during the day. Definitely worth checking out.

Volunteers of America is a new-ish addition to Willoughby's shopping plaza occupying the former Big…read moreLots space. The store wasn't my initial destination. In fact, I was planning to go to TJ Maxx. I detoured once I saw this store. I love North Olmsted location and was hoping for a similar shopping experience. STORE: The store has a lot of open space and sufficient room to roam. The front of the store has staging - cute women's fall outfits (like orange and corduroy skirts, and fall sweaters). There is also a table setup with Thanksgiving inspo. You'll also find clearance racks at the front of the store. The remaining space has clothing, accessories, sleepwear, books, home decor, and glass stand with jewelry. The store is well organized so that you can easily dig for treasure. If you're familiar with the North Olmsted store, expect for this one to be more modern. However, it has less space and inventory. Also, significantly less deals. INVENTORY: The inventory here is a mix of quality finds and things that lived in the attic for years. Some things are like new (like clutches and purses). Other things are really wrinkly and dated. The prices at this store are outrageous. The North Olmsted location has some finds for just few bucks which I can always justify purchasing. Here I found some surprising prices like an empty bourbon bottle for $5.99, clutch for $7.99, and other strange pricing. Simply put, you can go to competitors' stores around the area and procure new merchandise for less. The inventory is final sale - no refunds or returns. I will say that the book inventory here is well organized and pretty diverse. Lots of pretty good books for adults and children. You won't find best sellers but there are some recognizable titles. MY FINDS: I was interested in a few things. I was eyeing a brown purse but could not justify $9.99 for a used find with no brand name. I purchased a few things: two books, one scarf, and a beret. The scarf was Russian style and gorgeous. One of my items had a tag sale and I got a few bucks off my purchase which was nice. SERVICE: Service is not too friendly. I interacted with a few associates at this store and none were nice. The checkout associate observed me looking at scarves for a little too long indicating that probably there is some loss prevention issue at this store. I didn't appreciate that. PARKING: There is a spacious parking lot at the front of the store. At the time of this review there was construction and obstructions. If you go on weekends, there might be challenges associated with finding parking spots. The shopping area has a cluster of popular stores. I haven't yet decided whether I'd visit this store again. Probably more negative than affirmative. I wasn't satisfied with the value, quality of merchandise, and service. I might stop in the distant future to look for books.

The people is this store have hearts of gold! They are so willing to help anyone & I have found…read moresome nice little treasures there too! They are a blessing to our community & those who struggle.

0 stars. Would not recommend. Overpriced for the quality, and after hearing how this business…read moretreats people, I have zero interest in ever supporting them. Their reputation for customer service is absolutely terrible. Kindness, professionalism, and basic respect cost nothing, yet all seem to be seriously lacking here. There are plenty of other businesses that actually value how people are treated. I will spend my money where it is appreciated.

Lots of cool old stuff if you're into that. I found a large blow mold Frosty the Snowman for my…read morebuddy's wife, some cool corn buttering spoons and a brand new fishing creel. The prices aren't too crazy either. The lady that owns the place is pretty friendly and doesn't try to follow you around while you're looking. The space is jammed tight with stuff. I wouldn't bring any small children or pets. The space isn't suitable for a wheelchair or walker either. You really have to twist around to make a circuit of the room but that's part of the fun.

I have bought gems from this store -- a 100% cashmere swing coat, an MCM pentagon table, and a pair…read moreof black Kate Spade slingback kitten heels. The housewares are fantastic. I bought two art glass vases. The owner has a team of people who search for secondhand and vintage treasures who sell on consignment through her shop. The effort results in one of the best vintage shopping inventories in Cuyahoga County. I'm giving 4 stars because the owner can be unfriendly and uncompromising on price.

Beautiful shop of wonderful gift or home items. A great place to find that special item or items…read more Worth the trip!

Lovely store with so many nice treasures for gifts or a treat for yourself. Beautifully arranged…read more And good prices. I always find something there. And the owner is very nice and very accommodating. Highly recommend.

Women safe is the most organized and well run resale shop. All of the merchandise is in very good…read morecondition. There are vintage treasures as well as brand new items. it is definitely a favorite among thrifters.

I have never been so pleased with the selection and value!! EVERY item I purchased was Amazingly…read morewhat I needed for specific events!! As a survivor of DV & Cancer my Heart was fully grateful to have found this place! I will return to shop & volunteer to show my appreciation

What a hidden treasure! The sign out front says Mercy Health and thrift store in smaller letters…read more Right across from McDonalds. Prices are low and everything arranged nicely! Even sell some personal health items. ie: vitamins, shampoos children's allergy. The bonus is the wonderful ladies at the counter! Definitely will go again!

I love this place... not in the best neighborhood, a little hard to find, limited hours and kind of…read moresmall. But the stuff that they have is GREAT quality & priced VERY reasonably. The ladies that run the store are very friendly, sweet, & helpful.

A wonderful store that supports quality nonprofits…read more The store is always well maintained and the staff is always friendly and helpful. The furniture section is set up beautifully --it looks look a furniture showroom. The furniture quality is excellent and well priced. Instead of paying $800- 1000 for a new, fake wood, cheaply made kitchen/dining room table set with chairs, you pay a fraction of that price for real quality wood furniture. They also have couches, chairs, tables, lamps, cabinets and desks. I purchased a quality kitchen table with two leaves. Ellen helped me remove the leaves so I could see how the table worked and see the differences in size with and without each of the leaves. She answered my questions and helped me set up delivery. She was super helpful--thank you Ellen. The table arrived the following Monday. The two gentleman who delivered it were great (a big thank you to them). I've been to the store on several occasions and there are always new items coming into the store. They have a nice selection of used hard and softback books (adult, teen and children), kitchen utensils, brand name dishware and dish sets (Lennox), clothing (including shoes, hats, and coats), jewelry, framed artwork, holiday decorations, figurines, games and toys, and much more. In addition to the table, I've purchased several bracelets, an outdoor garden statue (I had seen it before on Amazon but the Amazon price was too high for me), books, and a dog trinket box. It is well worth your time to stop in and check out all the well priced quality items they have.

Great place! Wonderful Staff! Items for sale are always well displayed…read more Fun place to shop.

I visited this location and much preferred it to the larger, more expensive Restore located on…read more110th St. The North Randall store is much smaller but unlike 110th St. North Randall had a good inventory of used doors at a fair price. The lady working the main desk was very nice and I appreciated her going out of her way to say hello and smile. Prices are much better at this location and they also had a lot of used furniture. I don't remember if I bought anything aside from a few used doors; I may return when I'm back in the area.

Nice, clean resale shop. All monies go to the Habitat house building projects. I was here to…read morevolunteer again with a group. We priced hundreds of cabinet knobs and checked donated lighting. Then we went out to the floor and straightened up the home improvement area. If you want something that you don't see ask someone. It may be in the back where extra items are waiting to come out. Different was the room for housewares with plenty of space. Brand new items are all bedding and rugs. There is a paint section with brushes and supplies. All paint cans are new and unopened. Manager Bob was very helpful and informative. We'll definitely do this again.