You get two stars in Dade County if you are a contactor and actually show up to do the work. That said, i was very displeased with the tile floor in my kitchen when they were finished.
First, i asked him to lay the tile horizontally from the entrance. He laid it vertically.
Second, i asked him to stagger the tile in thirds to break up the lines. He offset them by a third but repeated the pattern every other row instead of every three rows. The end result was four inch spaced stitching across the floor every 18 inches.
Third, i told him there would be cabinets on three of the four walls. There was only one wall that mattered that everyone would see the tile against the wall. Just one. I told him i didn't care about the other three walls, they would be covered with cabinets. He stared at the far wall and ended with the only wall that really mattered. All of the short cut pieces went there. The only wall that mattered ended up being the worst looking wall in the room.
Fourth, there was no floor prep. Remnants of glue from the previous floor, dirt, dust from construction, all were covered over with mortar.
Fifth, the room is only 12 by 14. Yet there are over half a dozen places where you can feel raised corners and edges from poorly leveled tile through not only your bare feet, but even in shoes.
It was a rush job and not done to industry standards in addition to the contractor, the owner, not listening to anything i wanted or doing anything i asked. Would not recommend him to do anything but flips and 100k track homes where poor quality work is the norm. . read more