Gong Cha is one of my favorite places to get milk tea. This place has about 4-5 tables in the back, and a standing bar area in the front. I initially ordered a peach green tea (which was an option on the menu), but she told me they don't sell that. So, I then ordered a "milk foam green tea", and got the "milk foam milk green tea" instead. The tea was still good, but I was disappointed. read more

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One of the larger GC spots around. Has plenty of space to chill and do some work if you wanted. Parking usually in the plaza lot across street then walk over. We ordered via kiosk and the staff quickly made the drinks. I got my usual oolong milk tea with milk cap and herbal jelly. The lady got wintermelon tea with herbal jelly. Both drinks came out as expected of GC ( probably my favorite of the franchises available in Ma) as expected. They didn't have one of the advertised items but that's alright. read more

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We came in for the Felix collaboration and the workers were genuinely so sweet! They gave us extra polaroids because we had driven so far! I would definitely come back just because of the amazing service! read more

This Gongcha is huge! Probably the biggest Gongcha I have ever been to. Beware, not much for parking around... may have to scope around. I love that they have self order kiosks here & they make the drinks quick. They're located right by the cluster of Asian restaurants that are down the street, so perfect to go to for boba after a meal! I would say out of all the Boba shop chains, my favorite has to be Gongcha. All the ones I have visited, including this one, have continued to be very consistent & yummy. This one, in particular, is huge & has some seating in the back. I can see this being a nice, quiet spot to chill, study, & get some work done. Today, we got a large winter melon tea with herbal jelly & a large oolong milk tea with herbal jelly. Both were great. I also highly recommend the dirty brown sugar milk tea & milk tea with 3 J's. Honestly, you cannot go wrong with any of the drinks from Gongcha ! read more

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Extremely great service. Came here yesterday and tried boba for the first time. We got Pearl Boba Tea, it was amazing. The cashier helped us order off the kayak. Overall 5/5 would come back. read more

wintermelon tea + milk foam is the best combo. thank you gong cha for having this on the menu :) read more

Gong Cha - Wintermelon Oolong Tea - Bubble Tea Near Me - Malden, Massachusetts

A great option for boba, I always opt for their 3js as it comes with boba, pudding and herbal jelly! I recommend their milk drinks over their fruity drinks. There are a few tables available to sit down inside and during the spring/summer seasons, they set out tables outside the store. Bonus star for having a bathroom! read more

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I came here for their soft opening today. The cashier was friendly and service was fast! We got 4 drinks: Matcha Tea Latte, Strawberry Milk Tea, Earl Grey Milk Tea with 3 J's, and Pearl Milk Tea. All were delicious! This location is also much closer to Malden Center train station than the other bubble tea places in the area so it'll be a quick stop if you want a bubble tea while waiting for your bus. read more

Gong Cha - Matcha Tea Latte, Strawberry Milk Tea, Earl Grey Milk Tea with 3 J's - Bubble Tea Near Me - Malden, Massachusetts

Love Gong Cha! They have tasty teas and a great selection of add-ons. I especially love the matcha green tea with bubbles and jelly. I will say however that their prices are quite high compared to other boba spots. read more

Gong Cha - Bubble Tea Near Me - Malden, Massachusetts

Always perfect drinks. Definitely is my happy place to stop for a tasty little treat. The white pearls are my fav but can't really go wrong with anything read more

I like it here but its super hard to figure out what you want. I literally ordered what the ypung girl in front of me ordered and tried it (I liked her choice!) You can have different levels of sweet and boba and mile or milk foam (which is bit salty) Kind of like ordering a tik tok 'Starbucks' Tea. lol Its good though! read more

I love this brand i used to drink in New York but this tea is horrible, the bubbles looks like are old. The service was good but I feel so disappointed about the tea. read more

Gong Cha - Bubbles so bad. - Bubble Tea Near Me - Malden, Massachusetts

This is the nicest Gong Cha I've ever seen! Everything is sparkling, new, and clean. There is plenty of seating both inside and outside. And the layout of the store is well-thought-out for COVID-19 distancing. The drinks are also consistently excellent. My go-to is the milk foam dirty brown sugar milk tea. It's cold, creamy, sweet, salty, and just perfect. I also really enjoyed the Earl Grey Milk Tea with 3Js, which was unique and a textural delight. The boba are always cooked just right. At $5-6 for the medium size of the drinks I just mentioned, it's pricey for a drink, but consistent with what I would pay in Chinatown, and I don't even have to go downtown! The staff are also excellent. They're helpful at the register and get the drinks out quickly. I've never had a drink order come out wrong here. This will be my new go-to bubble tea place in Malden. read more

Gong Cha - Dirty brown sugar milk tea with foam and boba. SO GOOD! - Bubble Tea Near Me - Malden, Massachusetts

So good! With COVID, I have placed the orders for pick up and bam... they are ready and are perfectly prepared. Just steps away from the Malden Center MBTA stop and across Rt 60 from Stop and Shop. I am such a fan! They have milk teas, slush, shakes, various types of toppings, everything you would expect. They have a sanitizing station at the front door and a very efficient grab and go process for pre-orders. Our favorites have been the Thai tea with boba and Oreo milk tea with crumbles. Everything has been high quality and delicious. Highly recommend! Very clean, efficient staff, beautiful layout. Definitely worth a try- guaranteed you'll be hooked! read more

So happy to have a Gong Cha walking distance from me. My boyfriend and I were definitely bummed when the soft opening and the grand opening got pushed back, but it was definitely worth the wait!! We stopped by on a Thursday night a little after 8:30pm during their grand opening (b1g1 from top 10) and the line was out the door and wrapped around the exit. Really spacious and modern for a bubble tea spot- I love it! More than enough space to social distance! Only one party inside to order at a time during COVID. A ton of menus all over the windows and inside as well. This was really helpful so people know what they want when they get to the cashier while keeping the line moving quickly. The cashier was super friendly-- overall great energy! There are tables and high chairs inside while you wait for your orders. I love the big Gong Cha sign to take photos at with your drinks ;) The flow of this bubble spot is great! One way in to order and walk out on the opposite side. This makes it so easy for customers so we are not running into each other. Also, some patio table and chairs at the exit door as well! Employees were awesome!! Even at 8:30pm they were super busy and the staff were just flying through all the drink orders with no complaints. They were all super nice and really efficient, great job!! I got the earl gray with 3 j's and my boyfriend got the pearl milk tea with caramel. One word, perfection! Our drinks tastes sooo much better than any other location, Chinatown, Burlington, Cambridge. Malden is definitely our go to! Love the fact that they open late! 11am to 11pm, who can beat that? There is also a little parking area right outside. Perfect location-- I'll be back soon :) read more

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I came here during grand opening - buy one get one free from their top 10! The line wrapped around the corner; however, took no more than 5-10 minutes. There's blue tape on the ground to remind customers to stay 6ft apart, though, customers did not follow such rules. The door remained closed until the previous customer finished his/her order. As there's no employee at the front of the store, customers are uncertain when to enter. I could not locate the top 10 menu until I entered the shop. I was greeted by the cashier - he was very friendly. I ordered 4 drinks: Matcha Tea Latte, Earl Grey Milk Tea with 3J's and two Milk Foam Dirty Brown Sugar Milk Tea. I personally did not enjoy the matcha tea latte as it contained a lot of powder and was very diluted. The earl grey milk tea with 3J was good, though, couldn't taste the earl grey. On the other hand, the milk foam dirty brown sugar milk tea was my favorite - very similar to the brown sugar boba ice cream bar! Next time, I would probably ask for extra ice because I got regular ice in all four drinks and they were all warm (even after mixing). This location is walking distance from the Malden Center train station. There is both indoor and outdoor seating available. read more

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Friendly service and the taro milk tea is tasty. Would I drive a long way to go there? Probably not, but I do like it better than that Kung Fu Tea. Little knock: Wiping the cups with reused towel seemed odd in the COVID days. I used my own disinfectant wipe before drinking. read more

There are a ton of boba/milk tea places in Malden, and I've tried them all. Gong Cha has always been the best. The service has always been fairly fast for me, even when its busy. It's the perfect place to get a great drink, and I love the seasonal flavors. read more

Gong Cha - Strawberry Milk Tea with Pearls. - Bubble Tea Near Me - Malden, Massachusetts

Got my go-to caramel milk tea but changed it up with getting their pudding as a topping. My sister opted for their oolong milk tea with 30% sweetness and boba. Even with the decreased sugar level, it still tasted as sweet as my 70% which was surprising. Pudding and boba were perfect toppings with their taste and textures. Would love to come to this location again! Very direct and respectful service. read more

Great staffs, amazing drinks, super clean, very spacious with indoor/outdoor seatings and quick service! It's very easy to find parking and only 5 minutes walk from Malden Center train station. I've been to this location twice for their grand opening B1G1 Promotion (pick from their Top 10 drinks). I tried earl grey milk tea with 3J's, passion fruit with green tea, matcha tea latte, pearl milk tea, strawberry latte and Taro milk tea. It's great to be able to choose the ice and sugar level. Highly recommend you to add toppings! They do make perfect tapioca pearl and the texture is perfect. The guy at the cashier was very helpful explaining about the drinks and giving great recommendations. The lady that gave me the drinks was super sweet. I will definitely go back to try more drinks. read more

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Gongcha in malden just opened and one of the only places that opens late up until 11pm. I drove about half an hour just for it and this is my second time getting it since grand opening and it's still really good! I got the earl grey milk tea with pudding 50 percent sugar and less ice and it was the perfect amount of sweetness. read more

Gong Cha - Earl Grey Tea with pudding - Bubble Tea Near Me - Malden, Massachusetts

I usually come to this location since it's closer and convenient to home. I ordered 3 drinks this time. Mango milk slush, brown sugar milk and a mango green tea. I took all my drinks. I only tried my mango slush in the car but didn't check all of my other drinks before actually heading home. When I got home I placed the other drinks away and I realized they gave me an incorrect order for the brown sugar milk, they initially gave me the wrong one if I hadn't caught it before taking the drink and the replacement was still wrong. I clearly said to the cashier twice that I wanted the rest of my other drinks with no ice and I got a replacement with ice. I was disappointed when I got home. On top of that they always make my drinks wrong whenever I get brown sugar milk. I hope someone in the company can read my review and do something about it. I don't think it's that hard to not put tea in the drink when the costumer don't want it added. read more

Gong Cha - It clearly has ice when I told them I want no ice - Bubble Tea Near Me - Malden, Massachusetts

Super quick and very yummmmmy!!!! The order was on the counter in a cute tray that kept them secure in a bag! My name was written over in big letters so it was easy to spot, grab & enjoy!!! Highly recommend trying the caramel milk tea with 50 percent sweetness if you're new milk tea. If you have a sweet tooth do the 70%. Sooo goooood. The passion fruit was bomb too and I don't even like passion fruit like that!!!! read more

Gong Cha - Caramel Milk Tea with pearls. - Bubble Tea Near Me - Malden, Massachusetts

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Terrible service, rude manager, won't be going back anytime soon. Loved the flavors gong cha as a brand serves but terrible branch to go to. I never expect a lot from places like this as I can understand but shouldn't take long to make one drink without any toppings included with no other customers besides myself. read more

I was the only customer in the store. They took my order and I stood there waiting for my order. They made a few to go drinks, then all the employees disappeared into the back which I thought was weird. Went up to the counter to check if maybe one of the to go orders was mine- it wasn't. Someone came up and asked if I needed anything and I said yeah I'm waiting for my order. So she looks at my receipt, they exchange some looks, throw together the drink. That's fine it happens. But for $7 I got the earl grey milk tea 3 Js and the boba itself tastes so so soapy read more

My go to Boba spot in Malden! I am a gong Cha fan. 4 stars because one time I went around closing and I think they used tap water to make our drinks. I personally think the location is convenient unlike kung fu tea or up tea which are centrally located, but difficult to get parking in a congested area. I always go for their basic milk tea or something refreshing like their green tea. I wished they had aloe Vera though :(. I've tried their taro and triple J which are as good as any other gong chas I've been to. read more

I WISH THEY HAD A LOYALTY PROGRAM ALREADY! Only went there twice and already spent $100. Both times I ordered ahead through Grubhub and was told by one of the employee that prices are the same ordering in store and on Grubhub Pickup Option. Turns out, not all prices are the same through Grubhub. Just found out it's cheaper through ChowBus. My first order were 12 drinks. They only made mistake on 1. They forgot the red beans in the matcha latte. I called them and the girl was really nice and she said she'll take down my name and the next time that I order they'll remember to give me a free topping. My second order, I put in the note about my free topping and one of the girl called me right away and gave me a free topping in one of the drinks. I usually go to KFT but so far, drinks that I like, Gong Cha's tastes better. Gong Cha makes really good winter melon drinks and their herbal jelly has better texture than KFT. But I think KFT has chewier texture boba. Overall, I wish I've gotten points/rewards so far. read more

Ordered taro tea with white pearl, no ice but instead got taro tea with no white pearl, with ice. Complete mixup of order. When asked to correct the order, they refused. On the way out the door they started mouthing off in Chinese. Very disrespectful. read more

There was a mix up with my order BUT a worker handled the situation very well. He listened and immediately went to fix the problem, I was happy in the end! Workers are nice and the place is very clean. I got the oolong milk tea and it was tasty :) read more

Went for their grand opening and honestly it was not very grand. Their line was marked with blue stickers to indicate 6ft apart, but once I got there I saw everyone waiting in line clustered together. The door wasn't propped open so people waiting outside didn't even notice that it was their turn to order, and their manager didn't even have the curtesy to let them know so customers stood outside waiting even though there was nobody in front of them. Once I got inside there was no music, it was very quiet and all you could hear was the shuffling of the hard working employees. The atmosphere was not welcoming at all and there was no music either. The manager (i assume) taking the orders wasnt very welcoming when It was my turn to order, it was hard to communicate with the masks and glass but that is completely understandable. However, for a GRAND OPENING I wouldn't appreciated some more cheer and a better vibe. I understand that this place has already been open for about a week or two, but for a grand opening I expected, well, a "grand" opening. It was just kind of disappointing because though there was plenty of space for customers to stay inside while maintaining social distancing, I can tell why nobody wanted to stay in that place. I saw that they were also very busy too with online orders and in person orders, so it makes sense why there was a lot of tension in the kitchen. But I feel that whoever was in charge should've done better to encourage the team and promote a better atmosphere since everyone can see the employees. Not to mention, I got their early grey milk tea from their top 10. It was definitely NOT a top 10 because I can barely taste the earl grey tea and the drink wasn't even cold ( I got regular ice). My friend got an oolong milk tea and that was very good. Overall, it was a disappointment. Not the worse, but disappointing for its opening. read more

Gong Cha - Bubble Tea Near Me - Malden, Massachusetts

Finally got the chance to try the Malden Gong Cha location and it was pleasantly good! DRINK: I ordered a medium strawberry milk tea w/ pearls and it was perfectly sweet to my liking (I usually get 30% sugar w/ less ice for almost all my drinks). The pearls were also cooked very well and not hard or too soft. They definitely had the "qq" effect/bounce to them! SERVICE: Service was average, not too slow but also not super fast. They did have a plethora of food service orders to take care of alongside the regular walk-in orders, so no surprise. AMBIENCE: This location is decently sized w/ ample outdoor seating! The location is perfect. read more

I love the set up for covid! They have one entrance and one exit on opposite sides of the building so there is less contact. Though you are free to leave from the entrance I appreciated the effort. You can drink your order inside they have one little area where people were eating inside at bar type seating but only about two people (estimate because I left after receiving my order). Medium Brown Sugar Milk Tea (added pearls): Regular sugar and ice. This drink had a very strong roasted/toasted tea flavor and was the favorite of our order today. The milk flavor isn't too strong and for me it wasn't too sweet but if you like things less sweet I recommend 30% sugar since it does also have brown sugar. The pearls were chewy and a little harder than the boba I am used to (still great and not hard just not as soft as I am used to) great if you like chewier pearls. Earl Grey Milk Tea with 3 J's (Large): (30% sugar, no ice) This drink was good but had a much stronger milk taste than the Brown Sugar Milk Tea I only got the Earl Grey flavor in the aftertaste. Still great just be aware the tea flavor is more subtle. The three jellies inside were great though I personally couldn't tell a difference (not jelly educated). Lemon Ai-Yu White Pearl (Large): (no sugar, no ice) Very good, tasted like a juice with added jelly and pearls. Great if you like to join boba runs but don't like tea or milk (like me). Just be aware the white pearls don't have a taste and have a very different texture than the brown sugar/ regular brown boba. I would compare it to a harder/ chewier jelly more than I would boba, though it is also ~100 calories less than regular boba so maybe also good for dieters? Anyways it is great and I personally recommend this drink the most! read more

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New opened store right beside me. Staff is friendly but hr do not know the mechines. Iems in menu much less than the Same Gong Cha store opened in China Town（been there 3 days ago）. I am wondering are they same store LOL！ Price is also little bigger ，but yea i am gona have me another 1 trow. Prob not been there anymore read more

My happy place when it comes to sweet drinks. You can never go wrong with a good boba. The service was prompt and the employees were nice.

I go to Gong Cha Malden perhaps once a week. I always order the same item which is oolong milk tea with boba. I have to say the boba and tea quality is somehow inconsistent. Half of the time I had nice experiences. The other half of the time.... the tea tastes watery and the boba is too hard to chew. I wonder if it is because the ingredients is made by different staff? Hope the shop can make an improvement on its quality consistentency. I feel like whenever I walk into the shop, there is 50/50 chance that I might regret coming here read more

Gong Cha - Oolong milk tea - Bubble Tea Near Me - Malden, Massachusetts

Gong Cha is fast becoming my favorite milk tea spot. Their locations are always immaculate with such friendly service and really look like a nice spot to sit and relax with a tea. I also love their selection of milk teas. On this visit, I tried the strawberry milk tea with herbal jellies. Love the jellies over the boba actually, really enhance the drink! Service was friendly and my tea was out in no time. Had a great taste (reduced sugar is always the way I go on these drinks) and again really tasty jelly. Looking forward to going back and trying another of their cool flavors. read more

Very nice and clean place! They have indoor and outdoor seatings and the staff who took my Order was very kind! read more

Gong Cha - Passion Passionfruit Green Tea with herbal jelly - Bubble Tea Near Me - Malden, Massachusetts

This place has such yummy bubble tea!! The staff is so friendly and helpful as well so I'm never afraid to try new things. There's a lot of bubble tea in Malden but this is my go to!! read more

they have good boba tea. 5 stars :). Recommend for ppl who like boba +Here's a picture of a cat with some crystals read more

Gong Cha - Bubble Tea Near Me - Malden, Massachusetts

Quality: always get my orders right, their Pearl Black Milk Tea is the best taste by far, then the QQ passionfruit is so fun to drink. Location: great location, easy to find, can be tricky to find parking space. Staff: always sweet and friendly. Overall: great bubble tea place in Malden, consistent with the quality! read more