Professional Drainage Experts were awesome to work with! Foster was on time for our initial…read moreproperty assessment and showed us two options that worked within our budget. He walked around the property and broke down the different drainage solutions while answering our questions. He made it easy for us to understand each option. We did get quotes from other vendors but ultimately chose Professional Drainage Experts based on the customer service and willingness to work to find a solution for our property that was in budget. We were able to get a full system added to the property in 3.5 days. Julio and his team were great! They were promptly on time each morning. Cleaned up after themselves. Even hosed down the driveway, stucco, and walkways afterwards. After everything was installed, Julio walked us around the property and explained all of the elements of our new system. For what feels like a draining home project as a first time home buyer, Foster and Julio made the process feel less daunting and stressful. Highly recommend. 10/10

From the estimate process all the way through to the last touches, I am happy to say I now have a…read moredrainage company that I know and can trust! Their estimator, Foster, was alongside me throughout the job process with any questions or concerns that I had. Before the job even began, he ran through several scenarios with me and was very patient. He understood my objectives both as they related to aesthetics and my pocketbook. In the end, we came up with a plan that was viable and as aesthetically pleasing as could be managed given the situation. Once the job began, the primary person of contact shifted to Julio, one of their project managers. He was on property every day supervising and working alongside his crew. The crew was very polite, hard-working and friendly. They were very well supported by Julio. This may seem like a given, but often it is not so it did stand out to me. Once all of the work was done, Julio gave me a final walk-through, showing me how the various components function and made certain that I did not have any lingering questions. I think there were two follow up visits after the work was completed in order to accomplish this. There was no point along the way where I felt like they were taking shortcuts, using materials that were inferior quality, or anything of that nature. Their concrete cuts were incredible, and I have seen some really bad cuts in my past. And they did a beautiful job with brick work, including redesigning some curved areas of brick that needed to be removed during the job. Veronica in the office was very helpful as well. All in all, having my work done by Professional Drainage Experts was a very positive experience and I give a hearty recommendation to them!

I had a really good experience working with Carlos and his team at All Roof Systems. Carlos is an…read moreexpert in his field. He was responsive every time I reached out to him and his prices were very reasonable. It was a pleasure working with him. I'll definitely be using him in the future for all my other projects and you should too!

Carlo did a decent job for my loose roof tile and perform great roof maintenance. Originally I was…read morenot sure about roof maintenance, but it totally worth. Carlos quote is fair and responsive as well.

Spoke to Alex on the phone and explained the circumstances our HOA is facing with the State…read moremandated balcony inspections, and he was so informative, kind, patient, and knowledgable about the waterproofing of balconies, options for replacing balcony enclosures (his company can also do the railings for balconies), as we would like to replace the wood we have to metal. Although he hasn't actually done any work yet, he spent a significant amount of time on the phone with me, explaining things, and that counts for so much....thank you! I would highly recommend atleast talking to G & O Waterproofing before you make a final decision as to who you are going to use. My first impression is they are a A+ / 5 star company and honest. Thank you Alex for your time today.

Look no further! As a homeowner I was overwhelmed with the process of finding a professional and…read moretrustworthy waterproofer as I was struggling with a leaky 600 sq ft deck that was literally a sieve into the bedrooms below. Living by the beach made us susceptible to overbidding subcontractors trying to take advantage of the unassuming and desperate homeowner. Omar came over and gave me a FAIR bid not knowing what he would find underneath my 40 year old deck. He found layer upon layer of cement and materials that needed to be demolished. The deck was on my 3rd floor and the crew had to enter my home to get to the location. They were respectful, professional, timely and communicative. They advised me on what to do both before and after their job and is still available via text or phone. If you have ANY leaks and are in need of a waterproofer - CALL OMAR at G & O. You will no longer stay up in the middle of night worrying about where your leaks are coming from because your house will be sealed! This was my first interaction with a waterproofing expert that could own that title. Leaking deck? CALL OMAR.

The guys who are American Heritage (Jaime and Antonio) are exceptional. My house flooded in early…read more2023 after a series of rainstorms hit Los Angeles. I first reached out to Jaime and Antonio after several failed attempts with other "specialists" to solve the flooding and remediate the damage. They immediately came to the house and began to assess the problems, beginning with a plan to isolate the source(s) of the flooding. This initial step involved tarping the house and waterproofing the exterior walls. As the rains continued, we discovered that the house continued to flood notwithstanding the initial preventative steps. This sounds bad (and it was), but the only reason we were able to identify the source of the flooding was because of the preventative work done by Jaime and Antonio and their on-site inspections of my home during and after each rainstorm. Throughout this time, Jaime and Antonio stayed in close communication with me via phone and text, and were immediately responsive each time an issue arose (which was often). The flooding issues ultimately proved exceptionally challenging, and would require coordination over many months among American Heritage, the Los Angeles Dep't of Water & Power, my electricians, and my general contractor. As part of the solution, American Heritage needed to trench two sides of my house, install a French drain on one side of the house, install a separate drain on another side of the house, build up and waterproof the existing foundation, and remediate the flooded rooms (which included mold remediation). Throughout this process, Jaime and Antonio clearly explained the scope of each problem and offered proposed solutions, and welcomed my on-site inspections and questions at every stage of the remediation/construction. After their work was completed, Antonio and Jaime continued to check-in prior to and after subsequent rainstorms to ensure they had solved the flooding problems. This included multiple visits (which they did not charge me for) to ensure everything stayed dry. The value I received from their service was worth every dollar. House flooding is one of the more stressful and disruptive events that can happen in life. I hope it never happens to you. If it does, call American Heritage. You'll be glad you did. You will want them on your team.

We hired American Heritage Environmental for water intrusion repairs, window replacement, and…read moreexterior weatherproofing. We made it clear our priority was getting back into our bedrooms quickly due to mold remediation, but the project took about a month, leaving our family of five in the living room. At times, the work felt rushed more of a "get in and get out" approach than careful, detailed workmanship. The window installation had to be redone due to damaged frames, and we had to ask multiple times to get it sitting flush. Interior caulking around the windows had visible excess material and was not properly tooled, and still appears uneven after touch-ups. I didn't notice this until after the final walk through, but on one window, the interior corner seems to have a hole in it or uneven seal after the 2nd install. On the exterior, there are areas with bubbling and "alligatoring," along with sections that were not properly blended to match the surrounding texture. One area was initially painted over despite bubbling until we pointed it out. Paint was also left on nearby fixtures, including our exterior camera. We also experienced a pinhole leak in a copper line in the same work area shortly after completion. While it was eventually fixed, there was initial pushback. We were billed for hauling and cleanup, but still ended up handling some debris ourselves. A partial adjustment was made after raising the issue. To their credit, they did return to address some items. However, the process required ongoing oversight, and we had to repeatedly point out issues to get them corrected. Overall, the job was completed, but the workmanship and experience did not meet expectations for the price.

West Coast Decking and Waterproofing replaced the deck system on our balcony recently. They did a…read morewonderful, professional job. It was a pleasure to work with this company. When the work was finished, our deck looks beautiful. I would highly recommend them to anyone who plans to replace the deck system.

Very happy with the work! We had our deck resurfaced and it looks great. So much better than…read morebefore. They also left the area clean. Definitely recommend them.

Genesis hotmop did a pan for me last week. Richard came and did the work very punctual and clean…read more No tar marks anywhere. When I drained the pan there was no puddling. Perfect slope. They even stick their business card on the dam. That proves they stand by their work. Highly recommend.

Not reliable. Said he would show up and did not show up. I texted several times and he said to send…read morephotos. I sent the photos and then didn't hear back for two weeks. I reached out again and he replied that the floor pan was too uneven. I had that repaired and text him with the photos and again he never replied. Totally wasted three weeks of my time with this company.

Quick response. Needed complete balcony decking, waterproofing and floor finishing. Very good…read morepresentation on the work process. I reached out to several companies, none were as professional as Capital. Reasonable price fantastic work, good communication. Robb showed a sample of the layers, measured and took the photos of the project and came up with an estimate quickly.

I can't recommend Capital Deck & Stairs highly enough! After delaying a necessary leaking roof…read morebalcony repair, we suddenly found ourselves in a time crunch due to a pending insurance cancellation. We needed a company that could provide quality waterproofing quickly and efficiently, since we only had one chance to get it right. After interviewing numerous roofing and waterproofing companies and receiving many bids, I'm convinced that Capital Deck & Stairs are the best roofing contractors in Los Angeles. Capital was incredibly professional and responsive from the very first call, where they explained their services and guarantee. Abraham came out the next morning for an inspection, provided a detailed estimate that night, and had our project scheduled to start the next business day. Their pricing was competitive with other bids but the level of professionalism and customer service is what set them apart. Abraham understood our urgency and went above and beyond to ensure our job was completed on time without a hitch. Their team began work the day the wildfires began and worked through strong winds and bad air quality to keep us on schedule. When they uncovered our rotted subfloor, they addressed it immediately with only a single day added to the overall schedule. I am a stickler on detail and was extremely impressed with their work. They replaced all the old, worn-out flashing and even matched the weird texture of our stucco railing walls. The final result exceeded our highest expectations. Our roof deck is now very durable and beautifully waterproofed for years to come. After the job was complete, Abraham provided thorough documentation for the vampires at the insurance company, helping us avoid the nightmare of policy cancellation. From start to finish, Capital Deck & Stairs delivered high quality work and outstanding service. If you need waterproofing or roofing services in L.A., this is the team to call. I'm so glad I found them and would absolutely use them again in the future. Posting photos of the finished result followed by photos of the before state to show the amazing transformation.

I had JB Roofing put new skylights and roofing on my back porch. We had little leaks that…read moreappeared after it rained and they promptly came out and fixed these leaks. Well after a couple times, it became apparent that something was wrong some where to cause this, so they re-did the whole patio roof and took out the skylights and re-installed FOR FREE! But upon doing their careful investigative work, they found many issues with the main house roof (that was installed by someone else) that was causing all these issues. These leaks were not caused by their work. I thank JB Roofing for going the extra mile to completely redo all their work, and then find that the issue wasn't even their fault. They then explained it all and fixed those issues! Really really went above and beyond to help me out. I would recommend this company and I will be hiring them for any job I can in the future. They really took care of me, and I'm so appreciative!

From the owner: The most important thing In life is keeping your residence safe and clean with Roof Maintenance…read morereplacement and Rain Gutter Service at best quality and affordability.

I had a unusual leak in the roof. I called Max and he was…read morevery prompt and professional and gave me a very fair estimate upfront. He came out and within the hour he found the issue. If I called a typical roofer I don't think u would have had the same service and without any other agenda, other than finding the problem.

For many years, my family's house has been having leak problems that would gradually get worse at a…read morespecific side that has windows. A family member would say that we don't need a leak specialist just to save as much money as possible, but he would be wrong because the leak kept coming and getting worse. Cut from years later to nowadays after letting family know again and again and again that we need a professional, I find out from others on here how Rapid Rain Response and Max is the perfect person to contact. Max came through right away and in an extremely timely and professional matter. He charged us a fair price to pinpoint the actual problems of and where the leaks are with tools and all, just as others said he would. Recommendations were given with who he advises to contact and it's on YOU if you want to go with those professional suggestions if you want to. In my personal case, I live with older generation family members who tend to think they know everything, no matter what; to save money and be cheap without wanting to fully listen to Max, so we're going a different route for now....BUT... Max was the one who solved the leak problems and where the water was coming from and my older family members cannot deny that fact! Just telling it like it is and being as transparent as possible because Max & Rapid Rain Response does a PHENOMENAL job at solving your leak problem while being extremely worth it/reliable! I felt I had to accentuate even more to you readers my real, honest experience in order for others to give this kick ass company a chance at solving their leak problems, because Max definitely solved it flawlessly like he always does in the other positive reviews. Also, like in the negative reviews, we have a bunch of stubborn folks who just won't listen to his honest and broken down with every detailed observations towards solving their problems. Thank you Rapid Rain Response & thank you, Max!!