Very happy with Molton flooring. They replaced our floors with hardwoods to match the existing ones…read morein our home and put some LVP in our basement. They did an excellent job, the floors look amazing and I am very happy with the final result. Jarek was very easy to work with, he was responsive, his crew always showed up on time. Jarek's pricing is very fair and he sticks to what was agreed upon. I would definitely use them again and would recommend them to others.

Thanks to Tripp W's review, we gave Jarek a call to get an estimate on installing hardwoods in our…read moreden... inexplicably, the sole room in our house that came carpeted. He arrived on time, and was very thorough -- checking under the carpet to assess the plywood, and going beneath the house to check out the floorboards. He also gave the quote on-site, using his ipad, and emailing it to us immediately. Pricing was competitive and itemized, and given his professional demeanor, the Yelp Deal, and the positive review, it was a no-brainer to hire. The work took three days to complete. Again, Jarek arrived on time for each appointment. On the first day, he and a partner took out the carpet and laid down the oak to level with our other hardwoods. The second day, they closed off the room with plastic to do the sanding and keep it contained. Then, Jarek came back to stain and seal. I wanted to go with a dark coffee hue in the room, and the color came out beautifully. He also touched up the shoe molding with primer. We're very pleased with our new floors, and will be using Jarek again when it's time to refinish the rest of the house.

I had Embolden come in and quote for painting and flooring a small condo. They quickly came over,…read moremade some notes and measurements, and gave me what was both the most detailed write up of what they would do and the one of the lowest priced quotes. Leo did not try do a hard or even soft sell if any of the flooring options. In fact, he explained why the lower priced flooring might be better in my case. Through the whole process, Leo kept in touch. There were some delays due to getting the right materials, but he let me know as the ETA changed. The work was great, and really improves the feel of the place.

Scheduled an estimate for today at 2. Confirmed yesterday. Had to leave work and now have drive 45…read moreminutes back there to stay late to make up the time. Called at 2:10 to see what was going on, no answer. Just received a call at 3:30 telling me they had another job but he could make it tomorrow. But I can only break away on Thursdays. She asked if I'd like to reschedule for next Thursday. No thank you. The lady I spoke with called me back and left a voicemail asking if I wanted them to come this evening. I appreciate that but I will be at work, making up my time. If they ditched me today, for just an estimate, why should I trust that they'd actually show up on time (or at all) to complete a job for which I would potentially have spent a lot of money? Could have been a rare occurrence on their part, and the lady was nice enough, but because I am searching for estimates, first impressions are important at this stage of the process.

Carolina In Home Flooring offered a discount via my Costco membership for a carpet installation. I…read moream super happy I went with them! Everyone single person I encountered, beginning with their rep at Costco to Lonnie the in home-consultant to the main office and lastly the installers - all were great to work with. I love the carpet, the installers did great work (super polite and on time) and the price was right! A truly stellar customer service experience. Thank you all.

They did not follow the recommended industry installation guidelines when installing LVP in my…read moreoccupied home. Left my home a disaster covered in orange dust everywhere. Damaged furniture and left without informing us. We are concerned about our HVAC system and if the flooring was properly installed. Manager was extraordinarily angry, condescending and rude when he phoned me to discuss my request for remediation. If I could give the flooring back I would. Worst customer service experience of my life by far. I would caution you to do some research before working with Carolina in home flooring. I wish I had.

Very impressed with Just Right Floors. They were referred to me by a friend and I am very happy…read morewith the outcome. I haven't had any luck with finding quality companies that follow through on their service promise but I am happy to say that this company has. They were punctual, professional, did quality work and had competitive pricing. The waste was very minimal and cleaned up their work areas thoroughly before they left. I recommend you give them a call if ever in need to get your floors done.

If you are searching for a company to install your flooring, look no further. We had the pleasure…read moreof working with Just Right Floors and can't say enough good things about them. They are very attentive to your needs and do extremely high quality work. These are very nice, great people to work with. We will have more work to have done and are thankful we have found Just Right Floors. Give them a call and let them come by for a flooring install estimate. You will be glad you did! J Boyette

Eric Wright started our project in March, and took $45K of our life savings and insurance money…read more Pictures are the mess he left all over our home. It is August and we still have not single working shower in our home since March. He is not licensed and not legally allowed to take more than $30K from you, nor is he qualified. There are criminal and civil claims open now. If he has scammed you too, please report him to the NC Licensing Board of General Contractors. There is now a criminal investigation open as well for him and anyone he subcontracted.

I had to wait for Eric to fit me in but it was worth the wait. He is VERY knowledgeable and…read moremeticulous about his work. We had a crooked fireplace wall and drooping mantle. He fixed the mantle and made the stone look perfect! Also, no small talk or even a lunch break!

I've worked with and recommended Barrera Hardwood Floors since 2010. As a real estate professional…read moreworking with hundreds of clients, it's critical that I work with reputable, informed and passionate trades. I've yet to meet anyone in this business who takes their work more seriously than Jesus. He did a great job matching an existing floor, both with grain texture and color - a difficult task, and saved my client thousands compared to what he was quoted by the builder. He has helped not only numerous clients, but we've used him in our own home with great results. I would recommend him for any hardwood project and look forward to working with him again.

I do not recommend anyone use Barrera for hardwood floor installation. Brenda, who manages the…read morelogistics was very enthusiastic and helpful and first. But then as communications when on she yelled at me on two occasions. The first was when I asked to for the contract in advance (so I could look over prior to signing) and she accused me of not trusting them to do a good job. The second was after installation there were multiple problems that needed fixing. When her crew was only instructed to fix some, I called and she said "you know what, you just got yourself a free installation, you can hire someone else to fix these problems". It was very strange but at this point I was really just relieved to have her out of my life. Our kitchen floor squeaks almost everywhere.

After the floor was put in I had a knot in one of the floor boards and it splintered over 6 1/2…read moreyears. So, I called Roberta the owner about my problem and he told me he would get someone on it and that it would be about $200 or $300 when he had a chance. 2 or 3 weeks go by with phone tag and no one showing up. I took off for a 4 day stay in the mountains to help someone out from hurricane Helene. When I got back more promises and still no one showed up. So, I called around and got a hold of Maurice a guy that did floor repairs for other businesses that put floors in. Maurice stated that his standard price for repairs was $300, he took longer than expected and the pieces that had saved for this issue had swollen so they did not fit and Maurice had to modify and return to repair it. Maurice mentioned that Roberta's crew did a good job on the floor installation, but that I paid too much for my floor. Going prices was $7 a square ft. in 2018 not $11. a square ft. I tend to barter with car sellers and roofers, now I will barter with everyone. So, in short if you have a problem with your flooring, Roberta owner of Tri Point Flooring will have you hanging. If I live here long enough to refinish the flooring guess who I will not call?

As of 3-2-2025 Horrible Experience!!! Sloppy and negligent-…read moreOwner (Mr. Roberto Rivera) admitted that a contaminated applicator messed up hardwood finish in EVERY room. We will need to refinish the entire 1st floor all over again!!! *Caution: After the problems became evident, I asked Mr. R. for a copy of the 1-year warranty. We paid for it and yet he REFUSED to provide it! Then came a disturbing e-mail from Mr. R in which he asked me to remove my online reviews of his company in exchange for providing the warranty info. He said, "...remove all online reviews" in exchange for "giv[ing] [me] detailed warranty info, ...". I wonder if this warranty even exists. In the future I'll always ask for the warranty UPFRONT. ALERT- Tri Point's Approach to Summarizing Google Reviews Tri Point just unveiled a new "corrected" summary of their Google Reviews after my "1 Star" posting in which I noted they reported NONE of the 9 "1 Star" reviews (see attached screen shot). What's new? 1) Overall score adjusted downward from 4.9 to 4.8 Stars and 2) "1 Star" reviews have magically appeared while "3 Star" reviews have now disappeared from their bar graph. Interestingly, their summary of detailed reviews excludes all but 1 of 9 "1 Star" and all reviews below "5 Star", i.e., 14 "4" and 2 "3" Star. I would NEVER have hired Tri Point had I known of this deceptive practice. I'm smarter now and won't so easily in the future allow the wool to be pulled over my eyes. I ask Mr. R. to reach out and correct mistakes I may have inadvertently made in this Alert. 1. Tri Point Failed to Keep Their Promise to Refinish in 4 Days. Crew's negligence caused weird staining on floors. Mr. Rivera said floors need to be fully refinished again. But we expected the first refinishing would provide a " .flawless execution that meets & exceeds [our] expectations" as stated on Tri Point's website. 2. Mr. Rivera's Opinion of Quality of His Crew's Work His on-line reply to this review states "...the floor did not represent our usual quality of work". During his visit (see photos) he said: "All very weird"; "Very, very embarrassed"; "Something happened during application"; "...applicator was a bad applicator"; "The applicator in the van got contaminated...cross contamination"; "These are lap marks"; "...A huge inconvenience [for] you"; "I know this is overwhelming"; "I couldn't accept this". Mr. R did not perform a final inspection of the refinishing, and it seems neither did a crew member. 3. Mr. R's "solution" Refinish the entire 1st floor for a 2nd time. 4. Impact of a 2nd Refinishing on Homeowners We work from our home offices and cannot close our business for 2 consecutive weeks. Moreover, a 2nd refinishing would require a repeat of the entire process, e.g., close business for a week, pack up 1st floor belongings, place all furniture in storage, disconnect washer/driver/refrigerator, move to temporary housing for a week, clean dust (e.g., walls, windows, cabinet doors and drawers, floors), and move back in. 5. Mr. R's Refusal to Engage in Direct Communication Following my Yelp review Mr. R. posted it's important to have direct dialogue with folks. Yet, he has refused all my requests for such a dialogue & conveyed this by e-mail- "...No further communication is needed." 6. Failure to Disclose All Costs for Refinishing We were not told that following replacement of shoe molding (aka 1/4 round) there would be a visible unpainted gap along all 1st floor baseboards. Mr. R. later acknowledged he knew this problem would arise and we had to sort this out for ourselves. 7. BBB Rating Had I checked I would have discovered a B- rating and that would have been a deal breaker for me. (https://www.bbb.org/us/nc/cary/profile/hardwood-floor-contractors/tri-point-flooring-0593-90189303/more-info#reasons-for-rating). Current rating has dipped to D+ as a result of my complaint that BBB describes as "Not Resolved". 8. Is Mr. Rivera In Unilateral Breach of Contract? I'm not an attorney so I can't answer this question. But Final Invoice balance = $0 and is marked "Paid". While we've met our obligation, Mr. R refuses to provide a copy of the 1 Year Warranty so that we may understand options for mitigating floor failures during this period.

My husband and I absolutely loved our experience with JD floor! We initially popped up in their…read moreshowroom to take a look at flooring options. We picked styles we liked and the team worked with us to get a flooring that fit within our budget. They provided options for us to look at that we may not have seen otherwise and even price matched, which we really appreciated. From purchasing to receiving the flooring material, it was extremely smooth. Throughout the process they were very communicative and kept us updated at every step. We did have a lot of questions since we were not familiar with what was needed and they expertly answered all our questions! We would definitely recommend them!

These folks are absolute PROs! I'm a carpet-hater, and…read morewanted the 2nd floor to mirror my 1st floor. JD matched my flooring and installed flawlessly. From ordering process through installation and follow up, I'm seriously impressed; pricing was quite good as well. Don't hesitate to give them your business too!