Compassionate and just nice staff…read more Went here for an mri on my back. The gals here couldn't have been nicer and took such great care of me Need this type of service. Go here ! Thanks ladies for taking great care of me Bob C

Great -NEW location in Des Plaines with parking lot in front of the building. Easy to make an…read moreappointment. I had my breast mammogram and ultrasound. Very friendly technicians- especially Ultrasound Tech- Anna. I'm glad that they hired a lady now, and she is fantastic, full of knowledge, and empathy. The mammogram was very easy compared to my previous time done at the hospital. Waiting time literally 6min. New, modern, and clean building. I like your new location and will highly recommend it to everyone. Im happy that you moved from Edgbrook to Des Plaines. Thank you, again- Anna and Kathy!

Check in was fast and the wait time to be seen was short. Test results sent to my doctor and she…read moreput in a prescription request to Walgreens the same day.

My personal feeling is that you are placing your health and well-being in jeopardy by using this…read morefacility. I have been there on two separate occasions, I found the nurses, and nurse practitioners to be accommodating but the protocols are unacceptable. I left a message at the location, I was seen at to arrange a call back I was under the impression that I would receive a call after the provider finished with the next patient. When I didn't hear back, I called the telephone number listed on Google. You speak with a robot by the name of Amelia who asks a series of questions to send you to the right location. I was referred to an incorrect location multiple times it was a Saturday and I knew I was running out of time if I was going to reach someone. I told the girl no matter how many times I dialed I was consistently referred to the wrong location. She said she couldn't help me. I said do I drive there to get someone to talk to me and she said that was an alternative. So I drove there, at which time the young lady at the reception desk didn't seem particularly interested in my problem. She accused me of yelling when in fact, I was simply angry and I told her I'm not yelling. I'm just angry at which time I began whispering. I am an 81 year -old stroke patient who has to use a walker. She told me to sit down. She was rude, condescending, and not the least bit interested in making me feel better. She was defensive and responsible for involving someone else sitting in the reception area in our conversation. A five-year-old child would have known enough to not have the conversation in an open reception area. I asked to speak to the building supervisor at which time she put me on the phone in the reception area with the supervisor. Once again, everyone in the reception area heard what was going on. The receptionist humiliated me, and exacerbated a sensitive situation . I would never put myself or a family member in that situation ever again. This is a caution to anyone using this urgent care center.

I recently visited the Advocate Imaging Center in Des Plaines for some imaging work ordered for me…read more I loved that they had a stand alone building separate from the Outpatient Center with designated parking. The inside is modern, clean, and cheerful. Every staff member I encountered was extremely kind. I was provided updates via the Live Well App and through texting leading up to my appointment with reminders, they had private changing rooms with lockers to lock personal belongings in, and had simple elements like light art on the ceiling to look at when having work done. I have very difficult veins and my nurse did an amazing job getting me prepped with minimal pain and bruising after. Very thankful I chose to come to this site for testing and will make it a point to schedule future tests needed here as I enjoyed my level of care.

This is a brand spanking new imaging center that just opened in March. It's dedicated to…read moreconducting just CT scans and MRI's and was purpose built just to handle the overflow from Lutheran General. Very convenient parking and the services here are smooth and efficient. If you know Lutheran General's parking, you will know that the convenient and close-by parking is a big advantage. It's located right next to the Advocate Outpatient Center but is technically considered an off site campus for the hospital. You can still smell the sawdust these days!

Very nice folks and really puts you at ease. I took a family member here who is fairly…read moreclaustrophobic. They really were accommodating and made it go very smooth. They took care of all the insurance stuff too. Definitely use them again.

I came here to get an MRI of my spine. THe office was beautiful and the receptionist was very…read morenice. Everything looked new and clean. The MRI was quieter than other machines and the MRI was shorter too.

A nice bright airy place with very friendly staff and the latest machines too. Very accommodating…read moreand centralized location and efficient techs. Highly recommended.

Although the parking lot is certainly challenging right now, during construction, I still prefer…read morecoming to Bright Light over the nearby hospitals for imaging. You can get in and out pretty quickly and the staff here is extremely fast and helpful. Plus, if your insurance doesn't fully cover your procedure, it is much less to cover than in hospital test costs. I am always impressed with how fast my appointment is whenever I have come here. Nice bonus having Jarosch Bakery next door too, as you can grab coffee and a pastry after your test.

Incredible patient care. Mammograms read during the appointment and discussed with Dr. Farag in the…read moresame appointment. No waiting for weeks between the imaging and the outcome. Unmatched in Chicago. Dedicated, experienced longstanding team. As healthcare becomes more and more of a big business, the DISC team and Dr. Farag remain focused on meeting the needs of women. I deeply appreciate all they are doing to provide access to a level of care you are unable to find anywhere else.

Like someone stated below, if you are wealthy and have an unlimited amount of money at your…read moredisposal then this facility might be for you. I was a patient for many years and luckily I had good insurance that covered the fee of $650+ per service. All of a sudden I receive a generic letter that states in network patients will only be seen if they pay a $390 "membership fee" on top of whatever co/pays one has. It was also noted that out of network patients don't apply to this rule. Out of network doesn't apply because they have to pay the full amount of their visit to Diagnostic Imaging. This letter was very easy to read between the lines what this facility wants.

I had the BEST experience at the Future Diagnostics Group located in Joliet, IL…read more Every person there was kind and more than accommodating! They took the time and patience to listen!! Lori Russ was phenomenal and the MRI techs were great... very caring, kind and very helpful !! I had an MRI done and it was a third of the cost of having it done at the hospital!!!! I have a close relative who is a radiologist and he reviewed the report and had such compliments about the radiologist report!! I RECOMMEND FUTURE DIAGNOSTICS FULLY, WHOLEHEARTEDLY AND WITHOUT RESERVATION!! Thank you to everyone who helped me while I was there. All were completely professional, medically knowledgeable and caring and kind. Will definitely go there again if I should need an MRI again!!!

This is the best place to come for a mammogram. First of all, the office staff is beyond friendly…read moreand empathetic. I needed a mammo done and I called several places with a six month waiting List. I drove here with my order and they got me in the same day!!! Your results are reviewed with you before you leave! I have come here twice now and have been pleased every single time!

Fast friendly easy scheduling. Came for X-ray easy check in, seen in timely manner - needed next…read moreday appointment and got one!

very accommodating. nice staff. Very good about reminding of appointments Close to me very…read morecovienient.

We've had an excellent experience with IBJI related to my daughter's treatment for a fractured…read moretibia. Dr Kramer is excellent. Personable, knowledgeable, caring. Performed surgery and was wonderful to work with. Medical Assistant Nav is so kind and caring. We just felt like we were in such good hands. We saw Dr Waxman in the Bannockburn office at walk-in OrthoAccess initially...he was efficient, empathetic and understanding and referred us to Dr Kramer who specializes in the injury my daughter sustained. The associates we have interacted with at check-in in Bannockburn, Highland Park and Morton Grove have all been excellent. Highly recommend.

10/09/25 - I've had an on & off again issue w/my left knee since last Nov 2024. I was in Bangkok &…read moregot a fabulous leg massage & was feeling great. When we left the massage parlor we had to get to the other side of a busy highway by going up the stairs, crossing an overhead walkway & down the stairs on the other side of the road. When I took the first step down my left knee popped & pain shot through my leg (so much for an awesome massage). Anyway my knee has been in an up and down cycle. Lately it has been bothering me & creating enough pain to want to go see an orthopedic doctor. I called up Illinois Bone & Joint Institute (IBJI) After talking to my nephew (who use to work for IBJI in Gurnee I called IBJI @ 9am. Amazing I had an appointment @ 10am. This IBJI is located @ 9000 Waukegan Road where ABT use to be located. I scheduled an appointment w/Dr Raab an orthopedic surgeon. Kelly his Nurse Practitioner came in and assessed the situation. They took me in to get an X-ray of my knee & brought me back to the exam room. After waiting for a while Dr Rabb came in examined my leg. After examining my leg he noticed swelling on the knee but and told me there was liquid on my knee joint. He then proceeded to extract the liquid & give me a shot of cortisone which greatly reduced the swelling & pain. I was told to get a knee compression sock which really helps to further stabilize my knee. Both Dr Raab & Kelly were very friendly & personable making the visit more enjoyable. The best part is Dr Raab didn't feel that I needed to have knee surgery yet.

We've had bloodwork done here a few times, and here is the lowdown. ;-)…read more They are fairly lean, staffed with phlebotomists and nursing, but no reception. You check in at a kiosk, and they work through appointments first, then walk-ins. If you are at all able, sign up for an appointment, as these will fill their schedule, and walk-ins will have to wait, sometimes quite a while! The staff I've worked with have been very friendly, professional and efficient. They are nice, but don't waste time with chit chat. They do a good job of what they are there for, and this is appreciated. The only negative is that if someone walks in and gets upset that others are being served before them, the staff is clearly not there to provide this kind of customer service. Be kind to yourself - and everyone - and register for an appointment!