As soon as you walk into the building horrible customer service. You can't ask anything because…read moreeverything bothers them and they give you attitude. Very up-happy employees they will yell at each other. Very unprofessional

The personal at the front is very rude !!! Terrible customer service, we are very disappointed. Is…read morenot the first time, we was there multiples times and always the same service.

very accommodating. nice staff. Very good about reminding of appointments Close to me very…read morecovienient.

Fast friendly easy scheduling. Came for X-ray easy check in, seen in timely manner - needed next…read moreday appointment and got one!

The amount of negative reviews here is bizarre…read more Dr. Young and his entire staff here are great. Always very friendly and warm to me. The reception staff can seem a bit salty, but they have an incredibly challenging job so cut them a bit of slack! If you are kind to them, they will treat you well. The wait time is never too long. Dr. Young, Leah, and the entire team always listen and treat me with dignity and compassion. I've certainly not been the easiest patient to deal with at times, but their care for me is first rate. I have honestly NEVER had an issue with anything there. Bravo.

10/09/25 - I've had an on & off again issue w/my left knee since last Nov 2024. I was in Bangkok &…read moregot a fabulous leg massage & was feeling great. When we left the massage parlor we had to get to the other side of a busy highway by going up the stairs, crossing an overhead walkway & down the stairs on the other side of the road. When I took the first step down my left knee popped & pain shot through my leg (so much for an awesome massage). Anyway my knee has been in an up and down cycle. Lately it has been bothering me & creating enough pain to want to go see an orthopedic doctor. I called up Illinois Bone & Joint Institute (IBJI) After talking to my nephew (who use to work for IBJI in Gurnee I called IBJI @ 9am. Amazing I had an appointment @ 10am. This IBJI is located @ 9000 Waukegan Road where ABT use to be located. I scheduled an appointment w/Dr Raab an orthopedic surgeon. Kelly his Nurse Practitioner came in and assessed the situation. They took me in to get an X-ray of my knee & brought me back to the exam room. After waiting for a while Dr Rabb came in examined my leg. After examining my leg he noticed swelling on the knee but and told me there was liquid on my knee joint. He then proceeded to extract the liquid & give me a shot of cortisone which greatly reduced the swelling & pain. I was told to get a knee compression sock which really helps to further stabilize my knee. Both Dr Raab & Kelly were very friendly & personable making the visit more enjoyable. The best part is Dr Raab didn't feel that I needed to have knee surgery yet.

I needed an ultrasound and my doctor recommended Valley Lo. I was very pleased with the service…read morethat I received and the professionalism of the technician.

Best Surgeon,no bullcrap,tells it like it is! Did two surgery 25 yrs apart on different disc…read more Scheduled emergency surgury within48 hrs and saved my leg. Not there to coddle proven results

I went to see the orthopedic doctor about severe neck pain I've been experiencing for almost 4…read moreyears. I was being treated at a different medical group and had to switch due to insurance. So I went to this Dr. Spencer with an MRI disc from the other doctor who was treating me previously. He also took an xray. When I was in his office with him, he told me "I don't see anything wrong with you." Who is he to say that when I am the one suffering and went thru physical therapy and pain injections which didn't work? Afterwards I went back to my doctor, who sent me to the pain center. The pain doctor saw the complete opposite and asked me "Who told you there is nothing wrong?"

Did not take walk-ins despite having no scheduling option through the website for this location…read more Avoid avoid avoid

No test results 4 days later, 2nd day trying to get a human. Was promised emailed results yesterday…read moregot nothing. 30 minutes trying again. I'll just die waiting, no worries.

This dental "lab" is actually a private residence. However do not let this fool you: the emergency…read moreservice provided to me (One of my teeth came loose from my denture) by this lab was fantastic! At 4:30 in the afternoon on a Saturday my denture was accepted and 15 minutes later the loose tooth had been replaced perfectly and the denture was cleaned - all for a fee of $80. I was super happy to be able to get this service done so professionally on a weekend!

My mother needed a repair on her denture that had a missing tooth. Prestige did an amazing job…read morewhile she waited! Her new smile looks great! We are so appreciative of the work completed!