These guys are scam, money sucking machine. You cards declined and they charge $20 fee thats same as my monthly payment. Wouldnt take it off, my card has unrecognized transaction and was cancelled. They could send a courtesy email saying your payment didn't go thru, please update the card. No they want to milk moments like this. Disgusting business. read more

I've been a member (off and on) for eight or so years. It is good value for money, but over that time I've had some questionable experiences with other members (attempted bullying), but I just shrugged it off as some typical gym behavior and got on with it. However, I recently had a member of staff be actively rude to my face (I had the temerity to say "Good Morning" to them) so that was it. I quit. read more

If you value respect, safety, or basic human decency, do not come to this Gold's Gym. I was keeping to myself with my headphones on, not bothering anyone, just trying to focus on my workout. Out of nowhere, an older man I had never met began harassing me. He interrupted me mid-set, stood directly over me to block me from continuing, and refused to move -- making it impossible for me to keep working out. At the time, I had completely lost my voice, so I couldn't defend myself or ask him to leave. Instead, he followed me around the gym, stared at me, and made degrading comments like: * "You don't even know how to work out." * "You shouldn't even be here." * "This is a waste of time for you." * "You should not be here." I wasn't doing anything wrong -- I was there to better myself mentally and physically -- yet I was cornered, humiliated, and made to feel unsafe in a place that's supposed to support its members. What makes this worse? When I reported it, the front desk admitted they had previous complaints about this man. This was not his first time. The manager told me members are allowed to harass someone at least once before the gym will ban them. Let that sink in: At this Gold's Gym, a paying member can stalk, insult, corner, and block another member -- and face no consequences the first time. This is not just bad policy. It's negligence. It's putting members at risk. It's telling paying customers their safety means nothing compared to a membership fee. If you want to spend money to be harassed, trapped, and dismissed by management, this is the place. If you want a gym that actually protects its members and respects them -- go anywhere else. This gym does not care about its members' safety. I will never return, and I strongly urge anyone reading this: stay far away. read more

Equipment is inadequate and generally in poor condition. Showers are filthy, with visible mold and mildew on the walls and floor, and the water pressure is so low that you can't rinse the soap off of your body. On the plus side, the membership is dirt cheap (but beware...one does get what one pays for). read more

Terrible customer service, unkept men's room that stunk like mildew, never had towels that didn't smell. i actually stopped after 3 months then cancelled. They said i had to pay a whole year regardless of my attendance, ok fine. After the year passed and i had not returned they started trying to bill me again monthly, which was denied. Now the sent me to a collections office for a little over a hundred bucks. This was just the trashiest and petty place I have visited. I ended up joining Lifetime and WOW. What difference, just reassures how gross the Golds in bee cave is. read more

Beware of this place. I cancelled my membership a couple of months ago, I had to call multiple times and they continued charging me. When I put block on the account somehow they still got 4 charges through including 2 extra charges for "late" fees totaling of $100 for a $15/month membership. There are a shady group and beware of fraudulent use of the payment you give them. read more

Nice amenities, friendly staff, somewhat overcrowded for my preference, but that's found at most gyms around the area. It serves its purpose. read more

This review is for the Bee Cave location. This gym is always clean, smells fresh when you walk in. The front desks folks are always in a good mood and welcoming. The equipment is always clean and well organized. There's always soap, toilet paper, paper towels to go around. Have been going for a year and will continue. read more

The gym is amazing there's plenty of staff members, the personal trainers are amazing, the gym machines are in good condition. In conclusion this gym is exceptional. The gym environment is open yo all types of people buff people, students, and old people. read more

They fix the equipment quickly when it's broken staff is very nice ! The only problem all these young kids think they're at Starbucks. They like to sit on the machine for a half hour on TikTok. Only good thing about that I get half my workout done before they finish one machine ... read more

I have a family member who also works for another chain of gyms. I go here for convenience and location. The staff is basically none existent at most hours. Most of machines have some attention needed. The WATER IS AWFUL tastes like iron and horrible filtration. Extremely disappointing coming to a gym that can't have clean water. Plenty of easy ways to counteract all of these issues. Pull up bar outside is about to fall out of the wall. Water fountain is almost falling off of the wall. Machines have tags with dates on them with no repairs. Too bad. They have all the chances to be better read more

Probably going to have my membership cancelled for writing this, but I can't in good conscience simply sit back after what happened today. I'll preface this by saying I'm usually never someone to write reviews. Simply not who I am, but after today I'm as confused as I am offended. A gentleman I routinely attend church with asked if he could start coming with me to the gym as he wanted to get in better shape and wanted a workout partner. I was thrilled that he wants to prioritize his fitness and get in shape. We started working out the following week and shortly after the first day, Ben and Kevin approach us and ask if I can step aside to speak with them privately. I gladly agreed, and to my confusion, they start berating me with false accusations of being a personal trainer and poaching their members. They told me about an "out of house trainer" policy and how that places tremendous liability on the gym. Completely understand, no argument there. My confusion lies in that I'm not a trainer, nor have I ever held a certification, the gentleman is personal family friend whom we've known for months, I was not getting paid, and we were completing the workouts together. I was then told that a write up would be done and put in my file and that if I was seeing working out with another individual at any point again in the gym that my membership would be terminated. Here lies my confusion - upon looking around, there were at least half a dozen pairs working out together. These ranged from high school aged kids, to couples, to older individuals. After asking for clarification that I would no longer be able to work out with another individual in any capacity, I was told that is the case and that my membership would be terminated if caught. However, that they "were always hiring, and if I wanted to come work for them they would be more than glad to hire me as a trainer." After being a golds member for several years, I think it's time to find a a new gym where the staff doesn't berate the members with false accusations and threats. read more

I'm not sure what it is about this particular location, but many members are in the habit of tying up one or more stations while they sit there on their phones for five minutes, do a set of 6 reps, another five minutes on their phone, another set of 6 reps, repeat for 30 minutes. Or worse they claim a bench or machine with their backpack or keys and energy drink and then walk off to use other stations. This practice is often encouraged by the "personal trainers" as they tie up multiple areas with their one client. What this location needs is a required class on gym etiquette. read more

My hubby and I walked in cold today inquiring about gym membership and we were greeted immediately by a nice young man who processed us very efficiently using our health insurance benefits, we were thrilled! He turned out to be the General Manager Ben Conlin. Ben was warm and welcoming, patient and courteous, professional, knowledgeable and most of all, (for us new-in-town shy and tentative shut-in) seniors, kind and caring. Next week, we will meet with a fitness trainer named Isaac Alvarado for the first time and he will introduce us to the huge array of machines this expansive gym offers. We are excited to start our health journey with the fitness professionals and hospitable team at Gold's gym in Bee Cave and I will keep you all posted on how our first-ever (unlimited visits) gym workouts turn out. Stay tuned and wish us God's good blessings for this health benefit, yay Lord! read more

Not real impressed with this gym. I am a pretty new member and I was working out with my friend who is in very good shape. This friend has been telling me for a long time that I should work out at Gold's (not my other gym that I really like a lot). So when my gym closed I decided to give Gold's a try! Th 3rd time I am at the gym the manager approaches us and accuses me of being "trained" by her. I don't really understand what this is all about, I can only assume that because I am not in as good of shape as my very fit friend, that I must be being "Trained" by her. Needless to say, I was humiliated and even more so when the manager proceeded to tell us of all the things we could "not" do. Which we weren't doing anyhow? I'm embarrassed and the more I think about it, I just had to share this because you just don't see that type of very poor treatment and mis-management much anymore- thank goodness! I don't even want to go back! I'll stick to my old gym and catch up with my friend separately :) read more

Any time I'm staying up in the hill country Steiner Ranch area I will swing by this Gold's Gym located in Bee Cave. This gym has a large footprint for free weights, cardio, cross fit, and machines. In fact there are generally several items of the same items for multiple people so you don't have to wait for one or two pieces of equipment. They also carry weight equipment that you normally don't see in basic items but are functionally beneficial. As mentioned they also have a pretty large area for the cross fit area and throw reception is generally nice and friendly along with most of the patrons that work out here. read more

Gold's Gym Austin Bee Caves - Gyms Near Me - Bee Cave, Texas

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BBQ and Barbells : A Texas Gold's Gym did not disappoint !! What a great gym : dumbells as far as you can see, 70+ cardio machines, 16+ Hammer strength machines, and two or three of almost everything else. Some nice extra enmities : ladies only section, MetCon section, open stretching / abs section, retail and drink section and much more. Along with alll the great lifting gear it's made even better with a friendly staff !! Extra points for 160lbs dumbells!! read more

Gold's Gym Austin Bee Caves - Gyms Near Me - Bee Cave, Texas

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So far it's mid week and people finally got that hint that your Mask will be worn at all time through out your workout. Only improving this rating because the manger started going up to people to let them know mask are required during your workout. read more

Was visiting for a conference and needed a gym with free weights and machines. They were fast and easy with walking me through the day pass options, with a good range of hours and a large selection of equipment. Would definitely recommend. read more

This is a great location. The staff is very friendly and helpful especially Ben the manager, Patrick the manager, Leslee the front desk lady, Isaiah the front desk person, Keaton the front desk person, Russell the trainer, Mike the trainer and Kellen Watson the trainer. I love this gym. read more

I enjoy the use of the gym on a frequent basis. The clientele is good and the gym is clean. HOWEVER! The men's shower, which is seemingly clean, is NOT kept up properly. On Monday there was a plastic shopping bag full of someone's soiled clothing in the shower stall that I used that day. I personally moved it to the floor and went about my shower. On Thursday that same plastic bag with the same clothes was on the floor. On Wednesday there was a red plastic EMPTY shampoo bottle on the shower floor. On Saturday the bottle was still there kicked to another shower stall! Soap is missing from a handful of the shower dispensers. When brought to the attention of the front desk staff I was challenged by a beefy man with a beard "almost" accusing me of lying. Clearly this was not the response I was seeking. Recommendation is to clean the shower stalls , fill the soap containers, and maintain positive interaction with members at all times. read more

I've been a Gold's gym member for many years. Using their numerous locations nationwide. After relocating to this area, I was sadden that the facility is slightly larger than a Gold Gym Express facility. There's isn't a swimming pool, group workout classes are conducted out in the open and the equipment is cramped together. Isn't enough 35 lb or 45 lb plates for the bench and ISO work stations. The facility equipment is much older , in need of repair or out of use. The locker room is much too small and lacking enough sitting space. The men's rest room is strangely configurated in regards to the urinals. Majority of members never attempt to wipe down equipment after usage. The gym atmosphere isn't adult. Because of the significant large number of students from the local high school. Whom congregate in small groups and tie up equipment. Good thing you can say going for this location is that they've a fantastic staff, it's used by both former professional and collegiate athletes , law enforcement and military veterans. Currently, I just drive a few miles to their modern updated facility at Westlake. read more

Nice gym very clean, perfect gym for example go in workout no one is in your way, weights are always there to lift never have I had to wait for an bike,treadmill or stair master! Staff is always there if you have any ? Very professional and nice .. read more

Typical gym. Could improve on communicating closures with members. Lots of equipment, machines, free weights, etc. Never too busy.

Close to home, clean and has everything I need. I love Gold's fit and the trainers modify exercises as need.

My experience with Golds is fantastic at Slaughter and Congress. Management is very professional and address your concerns immediately. Each of the instructors are wonderful and very professionals. Thanks Gold's at Slaughter and Congress for your magnificent services. read more

This is "my" gym--great community and a great place to workout. Body Pump Instructors are over the top in instructing & encouraging..very positive. Thank you Sharon & Jenny! read more

I discourage anyone from joining this gym. The management is poor to say the least. The equipment is not cleaned regularly. I had to bring Clorox wipes with me. One of the mats I used was so dirty and oily that it was slippery and could not be cleaned with the available cleaning supplies. Furthermore, I injured my hips at this gym. I had to join another gym to rehabilitate my hips in a pool. I was on the couch for a month. The gym advertises that they do not have any hidden fees and can cancel at anytime, but this is not exactly the case. You are required to pay another 30 days after cancellation. I asked if the 30 day cancellation requirement could be waived due to the circumstance as I had to join another gym and the GM manager, Cameron Jones made not attempt to help me nor cared. The gym management does not care about its members. The trainers are good. A lot of the trainers have moved to the new gym I joined and they are great. I would encourage anyone to make a drive to a better gym than go here. It was worth the extra drive and money for me to join a professional gym that cares about their members. read more

Definitely the best Gold's Gym around Austin. The staff is always friendly and helpful. The equipment is up-to-date and the sauna is pretty ideal. read more

Gold's Gym Austin Bee Caves - Gyms Near Me - Bee Cave, Texas

Pretty decent gym/equip., but they allow people to hibernate on machines while using their cell phones. When you want a quick work out and others are wanting to chat on their phones, it really makes for a frustrating work out. read more

New management has taken over the past year or so and really puts in the effort to make the gym and the environment better. Ben and Kevin are there's everyday cleaning up after people (which they shouldn't have to) and rearranging to make more space for requests of other equipment. Very sad to be leaving due to a move! read more

The Bee Cave location has posted a sign this week saying face masks are required to be wore at all times. Thus far the requirement is not being enforced. Today even one of their own trainers did his own workout without wear one. It was draped around his neck. This is also a very common sight, particularly among the younger members. There are also those who don't even have one around their neck. Many studies show that a very high rate of positive covid test are among those under 40 and serve a spreaders. If you have a concern about a safe environment to exercise in you might want to look into other options. read more

I think it's pretty good! Easy to sign up, the contract is month-to-month with a 30-day out, and it's not expensive. Ample weights and machines, a nice cross-training area, and a big fitness studio with plenty of mats and foam rollers. Everything seems to be in good working order and it's not crowded. read more

Equipment and facilities are "okay" (certainly not excellent) but Customer Service is a foreign language to management at this location. My wife and I have been members for over eight years and pay annually in advance. Due to the fact that we are both in the highest risk category for Covid, we have not gone into the gym for the last 11 months (annual renewal date is 1/30). We were fortunate enough to get our first vaccine shots and plan to return to the gym next month so I stopped by and asked if they would give us some kind (any kind) of discount for the upcoming year and without even thinking about it, the response from the manager was "No. I can't help you." Obviously he's not interested in retaining long time members as even a small discount would have been appreciated. And, it's not about the money - it's about the relationship. read more

I was nervous about returning to the gym post-COVID and was extremely happy and comfortable with all the measures my Gold's Gym has implemented for cleanliness and safety. I can say with all confidence that they are doing all they can to keep members healthy and safe. I am so happy to return to the gym! read more

I workout at the Bee Cave location. I am a man who likes to use the sauna after my workout but the men's sauna is sooooo disgusting. It's never clean. The floors are filthy as is the glass entrance door. It smells horrible in there. Mentioned it to the daytime manager and he totally blew me off. Going too find a location else where. They expect people to wipe down the equipment after using it but they can't keep their sauna clean. Covid central. read more

I use to enjoy working out at this gym especially with the group classes, but it is getting ridicules now with the stereo system. it has not been working right for months and now the whole right side of the room has no music so they have to blast the volume up o the left speaker so the people on the right could hear the music. What up? read more

I just joined here about a week ago and so far I'm loving it! The facility is very well-kept and clean, and any broken machines are quickly fixed and attended to. It has everything as far as free weights, cardio equipment, weight machines, saunas & more (except a swimming pool). It hasn't been overly crowded at any specific time, which is nice to avoid the 5 PM rush-hour. I haven't tried the classes yet but they have quite a few options available. They also have a good kids club with great caretakers and staff. read more

Gold's Gym Austin Bee Caves - Exterior - Gyms Near Me - Bee Cave, Texas

The equipment is great and the staff are friendly. My main complaint is that the internet and the Wifi are awful in the Lady Gold's room. As someone who uses this room regularly, it's so frustrating for my music to cut out ALL the time. Plus the weekend hours are a little disappointing because they close early. read more

Good basic gym. Affordable membership. Nice everyday people workout here, with a good mix of bodybuilders included. No condescending boutique gym attitudes. read more