Great easy family trail ride. Took our 2 kids (10 and 6) and the 1hr ride was perfect for them…read more Every employee was incredibly nice and seemed to really enjoy their jobs. Can't say enough good things about our guide Danni- she was so nice and took great care of our group. Other reviews have mentioned the lack of views - but this spot is so easy to access and there are some nice views!

I really wish I could give this business more stars. They so deserve it. This was my first time…read moreriding a horse. And the ladies in the office explained everything in detail, the gentleman that worked to find the right horse to fit our needs. Matt was our trail guide and he was so knowledgeable and always making sure everyone on our trail ride was safe. We will definitely be returning next year when we come back!! Thank you folks a million times over.

Exactly what I was seeking. As a horseback rider from Florida we were wanting to see the mountains…read morefrom a horse. Our guide Siera was great. It's hard to do this for a living and then go on vacation and pay to ride horses. This was the second time in my life I've ever paid to ride at another stables and I have no regrets. We chose the 1.5 hour ride. The first hour we were with two other families and the last 1/2 hour was just our family. Horses were great as well. We had Copper, Scooter and BoJack. I will definitely book again in the future.

1000% worth it, book the reservation and enjoy the beauty of nature with great people…read more We were running late, Davy Crocketts were amazing. We had 4 first time riders, Davy Crocketts were great! Our girls started out nervous but by the end of the ride their confidence was sky high, you could see it on their faces! The best way to celebrate or just be out in nature. We spent an hour walking through before woods and pastures with wildlife to see! The guides/owners of Davy Crocketts are truly incredible people that have both yours and the horses best interests in mind! Now quit reading this and go book your trail ride!

Visiting from CA and we wanted to go horseback riding. This place was amazing. The views and…read moreterrain were absolutely beautiful. Candie was our guide and she was great. Definitely would recommend and will come back again. Thank you for a wonderful time

Extremely Frustrating Experience - Please Fix Your Address Info…read more We had a really disappointing experience with Sugarlands Riding Stables due to serious issues with their address and lack of communication. We originally mapped "Sugarlands Riding Stables" on Apple Maps -- it led us to the wrong location (see attached image). So we tried the address listed on their actual website (1409 Parkway, Gatlinburg, TN -- sugarlandsstables.com), typed it into both Apple and Google Maps -- and again were taken to another incorrect location, this time to a random candle shop downtown (see image of 1409 parkway mapped). Our friends in another car finally found the correct spot only because they physically clicked the address link in Google, which took them to the right location. Turns out the stables are actually located off Newfound Gap Road, near the Two Mile Lead Concession Horse Trailhead ( see image on Google maps)-- not downtown, and nowhere near any of the addresses they list. When we arrived, we were told they couldn't take us because the second car was 20 minutes late -- even though we had booked online a month in advance and had no way of getting accurate directions. I had also tried calling multiple times over several days, and no one ever answered. When we got there, the staff even admitted that many people are getting mapped to the wrong location but offered no real solution -- just that "you have to click the link" instead of typing the address in. How are people supposed to know that? Especially when the website sugarlandsstables.com is the one giving the wrong address? The owner responded to our review saying we must have looked at the old contractor's website -- but we absolutely didn't. We looked at the correct, working website (again: sugarlandsstables.com), which clearly lists the incorrect 1409 Parkway address. The old stables aren't even in operation anymore, so not sure why that was suggested. If you know this is a repeated issue, why not: * Update the address on your actual website * Add a clear note with real directions * Mention landmarks like the cemetery or the trailhead * Add a Google Pin that clearly marks "Sugarlands Riding Stables" at the right location * Set up a working phone line or at least a live chat They claimed their phones were down from storms, but if you're running a business, there should be a backup -- like a cell phone or an auto-reply that helps people. There's clearly WiFi because they process online bookings, so the excuse doesn't cut it. They did refund us, but then said the booking company is based in Florida and they don't really have a connection with them -- and they couldn't give us a phone number or contact to follow up. Also, the confirmation email had no address at all, so there was nothing helpful to go off of if you didn't already know exactly where to go. The worst part? Their attitude. Their responses to reviews are so defensive, blaming customers rather than just being understanding or proactive. It's really unprofessional. If you know people are regularly being misdirected to downtown Gatlinburg, just fix it. Don't accuse the customer. TL;DR: We lost out on a paid booking because of mapping issues, no communication, and a lack of transparency. They gave a refund, but the way they handled it -- and how they treat customers -- left a really bad taste in our mouth. A simple website fix and better attitude could go a long way.

First time coming here and we were all a little nervous, but the staff was beyond friendly and very…read morehelpful. Clint was our guide and he was absolutely amazing, he made us feel safe and comfortable and most importantly confident. I highly recommended visiting.

Amazing experience, thank you to our guide Dale for the great and relaxing experience. The horses…read moreare full of personality and you can see how this place cares and love their horses, mine was Nebraska twin of Colorado. I would totally come back to this place for more rides.

Amazing staff, so many people to help us get fitted and going. Very professional. Best stables I've…read morebeen to in a long time!

We drove out to try to ride here. There was a car in the parking lot that was just leaving... said…read morethere was a sign up that visitors should come back tomorrow. He said he's been coming every day for a week and when he calls the phone just rings and rings. I can say for myself that the horses looked skinny and the whole place looked sketchy and run down. We went elsewhere.

Our stay couldn't have been better. It was peaceful and serene, and exactly as described. My 7YO…read moreand I loved hiking the property and feeding the animals in the morning. The owner Janice was so kind and patient with my kiddo - we'll definitely be back! The location was close to everything, yet felt like a million miles away. Great value, and very quiet.

The horses seemed tired. I was watching the first group leave as we got there. As they were…read morewalking, I seen the horses "knees" shake and looked painful for them to walk. My horse seemed to have something wrong with its mouth. When we mounted, my horse was chewing on the bridle angrily. The guide instructed me not to pull on the reigns, but my horse kept getting to close to my daughters horse in front of me and making my daughters horse kick mine. I had no choice but to pull on the reigns a bit. The guide did say they have days off. But from what I've seen, they seemed tired and in pain. Their manes were full of tangles and burs. The trail was beautiful.

My daughter's and I had a great time.. the horses are very gentle. The fresh air and no phones in…read moreour faces was the best part. I grew up with horses and to enjoy a little bit of quiet time with my girls was the best.

Tiffany and her team do an amazing job. I learned during my visit that she has taken in resuce…read moreanimals, some in very poor health, and through many months of care nursed these gentle beasts back to their rightful majesty. Go check them out and show them love.

Extremely disappointed with the service and ended up not riding at this stables. We went to Davy…read moreCrockett in Townsend instead. First off upon arrival on Monday we were going to simply do a walk up and reserve a ride for the coming up Thursday. As we were walking up to the office, a silver haired lady that we crossed paths with in the parking lot asked us if we had a reservation. I stated 'no' and that we were coming to book one for this Thursday. She apparently did not listen to my response because she proceeded to tell us to go inside and sign the release forms on the kiosk and pointed at my son and said he could not sign himself and must wear a helmet. I did not say anything in return as I could see she was heading out to a wagon ride to help them and was clearly not paying attention so we proceeded inside where another family was signing in. Same woman comes in the office and said "Who's next?" The family at the kiosk signing releases were there first but didn't speak up so I said they are here to ride we can wait. She responded very rudely with basically the same thing back to me. She then told the teenage girl from that family to go over and pick out a helmet from the wall. The young lady walked over to the wall but looked very nervous and then looked back for further assistance. A few moments later the snarky-rude woman said to the girl she must pick out a helmet before going on the ride. The young lady looked about ready to cry. Her family was still checking in and paying so they didn't notice her getting upset. I stepped over and offered to help her find a helmet and explained how they are sized and the fit she needed. Once we found her a helmet she thanked me and looked so relieved. At that point I realized the lack of customer support we were dealing with from staff. Let me stop here to add that I do this for a living; 35 years of horse riding, 26 years as a trial guide and 20 years as a cattle rancher. My husband was silently standing by witnessing/judging . Fast forward to making a reservation (again she didn't listen and was trying to book for the wrong day) and then we stepped outside. We witnessed a young petite girl about to take a ride out that vaguely gave a set of instructions. It's like she was a robot talking to air instead of a guide talking to customers. Upon witnessing a few more unsafe and concern-able things I decided to go back in the office and ask a few more questions. The snarky-rude woman also seemed to be on auto pilot with answers. Never once made eye contact with me and quite frankly I'm sure never even listened to my actual questions. She too responded Luka an AI robot with things like we only walk on our trails, we only offer a one hour and we don't do private rides. Lady you were so far off base! We know how the industry works and how insurance regulates you. We were NOT asking for exceptions. My final straw was her pointing at my son and telling him he couldn't wear his knife on the trial ride. Really? You won't look at me and talk but you can point that out. He is a teenager that has a leather belt with a leather sheath and a knife secured inside that he wears EVERYDAY. Again we are cattle ranchers. He is homeschooled and he totally knows when it's not acceptable to have the knife. I was done then... Absolutely not. I did not say anything and we walked out. I will not be returning and will not be recommending this location EVER.

We always have to have a cone while driving around the cove. While it's most always very busy, the…read morestaff is kind and quick. Lots of souvenirs to choose from as well.