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    Goldrush Stables & Stage Lines

    4.3 (34 reviews)
    Open 8:00 am - 5:00 pm

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    animal abuse.

    Absolutely SICKENING how they treat their animals. There is an employee there who tied a horse to a pole, continuously drew his arm back and would whip the horse full force. The horse was scared, hurting, and trying to run away. the video has been posted in these reviews, but i will also attach it. I contacted the stables to see if anything was done about it, and the lady blamed "pot heads" for the circulation of the video , rather than than their employee, the abuser. She seemed angry that they had gotten caught, rather than remorseful for the horses, and those who had to witness. Law enforcement was contacted and supposedly gave them a "warning to correct their behavior," but nothing was done about it. For now.

    Laura M.

    We had a family of 13 and they accommodated us with smiles! The horses are well taken care of and very friendly. They also helped our smallest rider for her to feel comfortable and encouraged her to continue by leading her horse through the ride.

    Ryan B.

    Was a great time riding, office people and guides were great, horses were very well mannered. Highly recommend this stable

    Bird habitat!

    The wait in line was crazy long (over and hour) but we had a great time and the food was really good!

    Carrol M.

    Gold Rush was recommended to me by a larger stable because I was over their height/weight limit. Gold Rush was able to provide a horse for me to ride. Although the place doesn't look like much when you arrive, once you are riding along the trails you are surrounded by beautiful scenery. For a reasonable price, you get a ride that lasts an hour. The experience includes several creek crossings, travel through many wooded areas, and riding up and down hills. The guide was very friendly, informative, and had a great personality. Between him and my wonderful horse Jazzy, I felt like I was a seasoned horse rider. Even my mom, who has many physical limitations, had a fun and successful experience. I would highly recommend giving Gold Rush a try if you are in the area. I will definitely be back in the future.

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    6 years ago

    Rides are a little over an hour, employees are extremely friendly!!! All my kids and my self loved it.

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    6 years ago

    Awesome place to go horseback riding! The tour guides are great and the horses are a lot of fun. We come back every year, highly recommend!

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    6 years ago

    Had so much fun , super reasonable price for an amazing experience. Both guides were awesome. Will do again when I come back ! Thank you

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    Ask the Community - Goldrush Stables & Stage Lines

    Review Highlights - Goldrush Stables & Stage Lines

    We wanted to do something different in this vacation and horse back riding was something we never have done before!

    Mentioned in 9 reviews

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    Sugarlands Riding Stable - This is what it's all about. FUN!

    Sugarlands Riding Stable

    3.5(132 reviews)
    6.7 mi

    Extremely Frustrating Experience - Please Fix Your Address Info…read more We had a really disappointing experience with Sugarlands Riding Stables due to serious issues with their address and lack of communication. We originally mapped "Sugarlands Riding Stables" on Apple Maps -- it led us to the wrong location (see attached image). So we tried the address listed on their actual website (1409 Parkway, Gatlinburg, TN -- sugarlandsstables.com), typed it into both Apple and Google Maps -- and again were taken to another incorrect location, this time to a random candle shop downtown (see image of 1409 parkway mapped). Our friends in another car finally found the correct spot only because they physically clicked the address link in Google, which took them to the right location. Turns out the stables are actually located off Newfound Gap Road, near the Two Mile Lead Concession Horse Trailhead ( see image on Google maps)-- not downtown, and nowhere near any of the addresses they list. When we arrived, we were told they couldn't take us because the second car was 20 minutes late -- even though we had booked online a month in advance and had no way of getting accurate directions. I had also tried calling multiple times over several days, and no one ever answered. When we got there, the staff even admitted that many people are getting mapped to the wrong location but offered no real solution -- just that "you have to click the link" instead of typing the address in. How are people supposed to know that? Especially when the website sugarlandsstables.com is the one giving the wrong address? The owner responded to our review saying we must have looked at the old contractor's website -- but we absolutely didn't. We looked at the correct, working website (again: sugarlandsstables.com), which clearly lists the incorrect 1409 Parkway address. The old stables aren't even in operation anymore, so not sure why that was suggested. If you know this is a repeated issue, why not: * Update the address on your actual website * Add a clear note with real directions * Mention landmarks like the cemetery or the trailhead * Add a Google Pin that clearly marks "Sugarlands Riding Stables" at the right location * Set up a working phone line or at least a live chat They claimed their phones were down from storms, but if you're running a business, there should be a backup -- like a cell phone or an auto-reply that helps people. There's clearly WiFi because they process online bookings, so the excuse doesn't cut it. They did refund us, but then said the booking company is based in Florida and they don't really have a connection with them -- and they couldn't give us a phone number or contact to follow up. Also, the confirmation email had no address at all, so there was nothing helpful to go off of if you didn't already know exactly where to go. The worst part? Their attitude. Their responses to reviews are so defensive, blaming customers rather than just being understanding or proactive. It's really unprofessional. If you know people are regularly being misdirected to downtown Gatlinburg, just fix it. Don't accuse the customer. TL;DR: We lost out on a paid booking because of mapping issues, no communication, and a lack of transparency. They gave a refund, but the way they handled it -- and how they treat customers -- left a really bad taste in our mouth. A simple website fix and better attitude could go a long way.

    We had a ride scheduled for December 29 that was canceled due to weather. This was planned during…read moreour vacation and was meant to be a special experience for our daughter. Since the cancellation, I have made multiple attempts to follow up. I have spoken with three different people and even came in person on the scheduled date. Each time, I was told that a refund would be issued. Last week, I was informed that the refund was being processed and that I should have received it by the beginning of this week. It is Mid January and still no response or update. Sad. We live in a different state.

    Photos
    Sugarlands Riding Stable - All about safety first. Wear that helmet

    All about safety first. Wear that helmet

    Sugarlands Riding Stable - A little energy boost

    A little energy boost

    Sugarlands Riding Stable - Laughter is good for the soul!

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    Laughter is good for the soul!

    Goldrush Stables & Stage Lines - horsebackriding - Updated May 2026

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