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    Jayell Ranch

    3.1 (358 reviews)
    Open 9:00 am - 7:00 pm

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    Lisa L.

    We stopped here after hiking. They offer tubing, horseback riding, farm animals, and an ATV experience, and zip lining. I was too pooped to participate, but watched many people from my party enjoy themselves. I did order food. It was overpriced and there was only one person taking orders. Pack your patience. They have a large parking lot!

    Zip lining

    A nice attraction with some outdoor activities. They have horseback riding, ATV rides and zip lining. The staff were very friendly and had lots of experience. Definitely fun however it is pricy so something to keep in mind. I recommend doing the 6 course zipline!

    We paid for the exotic animal experience and it was in fact worth the money to me. HOWVER, I did leave with a scratch from a bird. We were told before going in that there were a few birds that weren't super friendly. Already having a fear of birds I was skeptical but done it anyways. The guide had said he would keep 1 bird specifically away from us and did for the most part. But when the bird flew off of his shoulder and into the rope, he was no longer really worried about the bird and eventually the bird flies over to my shoulder and scratches me pretty good with his beak. We're yet to determine if it was accidental or intentional from the bird but had the guide been tending to that bird properly knowing that he wasn't friendly I feel this could've been avoided. The kangaroo's were nice and never seemed tense but the birds on the other hand... I would steer clear. (Picture of bird and scratch below)

    Makayla and Fancy were awesome!! I enjoyed Makayla so much, I loved hearing her stories and chatting with her! Especially about her paw paw and riding horses since she was 4!! Great experience and if you're coming make sure to ask for her!! Also can't forget Stephanie at the front who was such a delight!! For Zip-lining Jay and Nathan were great!! They were so laid back and chill!! They're also very funny and remind me of the Viva La Bam guys we will definitely be back!! The ATV riding was so fun Patrick was amazing!! I didn't have any sun glasses and he went above and beyond and gave me his so I wouldn't get dirt and dust in my eyes. Afterwards he talked to my fiance and I for a bit and gave us great recommendations on where to go around here for drinks! He also chatted it up with my fiance about sports and where he's from! Such a fun and personable staff!! Jayell was too good to us!! I want to add (because I don't feel these 1 star reviews are justified) we did everything online and had ZERO issues, you simply just have to read! Show up 45minutes early, bring your ID and the card you used to pay as well to verify everything at check in- this is to protect against fraud! If you are late you do not get refunded, this is because you are not entitled to keep everyone else waiting to go on their excursion. It's as simple as that people, you have to read everything and you won't have issues. Blaming an establishment for your lack of not reading what is required and what the policies are is ridiculous!!

    My husband on a horse
    Liv S.

    I'm very disappointed in the staffs overall attitude it's very rude and rushed especially in the stable... the horses are filthy... I enjoyed the trail ride but it wasn't safe for beginners because the guide was inexperienced. Will be trying out a different establishment next time! Beautiful property though. Just really low vibrational staff unfortunately.

    Tiffany D.

    This place is absolutely incredible. We did the snow tubing and monkey and bird aviary. My children absolutely loved the animals and everyone was so very friendly. The tubing was also fun and the petting zoo. I highly recommend. Get there early because we had the place to ourselves!

    Rebecca H.

    My small group of girls and I went to Jayell Ranch to do horseback riding. The ranch was absolutely beautiful! It was the first time I ever rode a horse and I absolutely loved it! Our guide was amazing and helpful! I thought the price was great for the guided horseback ride. They really helped with everything along the way. I had a great first horseback ride ever! I definitely want to go back and do this again.

    Mahsa P.

    This was the first time we were visiting the Smokey mountains and visiting Jayell Ranch made our trip 10 times better!! We came here to try the 3 zip line for the first time and at the end planning to try their 6 zip line for the next time! The staff were awesome and made the whole experience so memorable even though it was raining!! They offer so many more amazing activities in their beautiful ranch, horseback riding, ATV tour, snow tubing, and so many more! All in an amazing experience!!

    Brandi W.

    We were in Tennessee celebrating my friend's birthday. And this is one of the activities that she tells for us to do. We got this in town on Friday and headed straight to Jayell Ranch. We waited in line for a bit and once we had gotten to the front, I overheard one of the ladies working at the one to tell someone that because they didn't use the same card for the damage waiver that they did to pay for the ticket that they couldn't go through. Turns out I did the same thing. I had a few minutes to go back to the car and grab my other card and redo my damage waiver. But I was informed that I wouldn't make it back in time which I made it back two minutes after our scheduled time to ride the ATVs. So we all ended up having to change our reservation to the next day. So we go to the very next day bright and early in the morning one of the first people there. And then there is an issue with two of the girls that I'm with paid to just be a rider. So we all thought that meant that they were right on the back of an ATV with a professional. Well, that wasn't the case but the staff work in the window was very rude about explaining things to us. One of the girls in our group does it drive so we were all questioning what would've happened if none of us were there and they basically just said she would've had to pay for a ticket to be a writer. It was just a very awkward interaction and they did not have any compassion at all about the situation. We had already had an issue the previous day. I would say that the ATVs were a nice ride I gave a two because of the customer service,it was very much lacking and really turned our experience from being good to just OK. Our God, Michael was very nice. He's very patient with one of my friends who was driving very very slow. But we ended the ride on a better note.

    In our lineup..ready to go!
    Shane J.

    What a great time we had for our ATV ride today! Pops was our guide and he was patient with providing us the guidance to get through all the trails! I have done the ATV thing while in Dubai on sand dunes..this rugged terrain was truly a different experience that I enjoyed very much! The experience lasted approximately an hour and the fears I had navigating through the woods and through tight turns...melted away as we came to a beautiful clearing where you could see the mountain tops touching the clouds...simply breathtaking! There are other activities offered here...Tubing...Horseback Riding and Zip Lining! From start to finish-Staff were all friendly and made our time at the ranch enjoyable!

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    22 hours ago

    Had a great time! Very friendly staff, cute outdoor area for family! Petting zoo, mini zipline, slide and jump pad.

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    1 year ago

    Darren and Tristan were great guides recommend the front flip definitely. A must do for memories

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    I went with a group of 5 to Jayell Ranch to go ATV riding.

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