1. Golden Tropical World

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Chicago, IL

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Golden Tropical World

3.8 (5 reviews)
Open • 11:00 am - 7:00 pm

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Petco

Petco

(20 reviews)

Great location, I go there for my doggy pads, care products and some food. It is clean, they have…read morepet adoption there, friendly cashiers and a rewards program as well as grooming. It is in a generous lot with parking, well lit, not a lot of staff on but willing to assist when asked. Treats on your way out by the register. Your pets are welcome to tag along if leashed, process can be spendy but they carry specific items hard to find elsewhere. A wide array of tropical fish and other critters. I was relieved to see the location in such a nice shopping center.

I am highly unsatisfied with the grooming service I received today (8/17/26) for my dog. I've taken…read moreboth of my dogs to a specific groomer for a couple years (Logan T) and she's always done EXCELLENT WORK to the point I was excited to know she was at this Petco location. Well trying to book one for one dog because he needed a haircut, not seeing Logan's name, I was very skeptical about him going to someone else but he needed it like I said. He was booked with Jasmine S, and let's just say she did a HORRIBLE job, to the point my dog was cut by his mouth. I HAVE NEVER EVER EXPERIENCED MY DOGS BEING CUT TO THE POINT 4 WORKERS WERE AROUND HIM BY THE TIME I WAS WALKING INTO THE STORE AND LOOKING INTO THE GLASS OF THE GROOMERS TO PICK HIM UP! The assistant manager brought him out to me and told me what was going on and that the service was free, (okay I guess) but she did a choppy a** job on him. I told the assistant manager my concerns and told me to leave my number for the Salon leader to bring him to be fixed but at this point, I'm scared to ever bring both of them back. -0/10, would not recommend her as a groomer. I barely wanna give this 1 star.

PetSmart

PetSmart

(31 reviews)

My pup has been groomed here over a year and I've always been pleased. I took Cairo in today and…read morehis cut was so botched. I explained that he did have some matting. The groomer, Edith, felt through his fur and said it wasn't bad. I told here there was matting on one ear and he would need to be cut shorter on his ears. She felt it and agreed. I received a call that Cairo was ready for pick up, at that time I was informed that Cairo wouldn't allow the clippers near his face. No worries, they told me that before. When I arrived to pick up, I was greeted by another groomer. All the groomers were grooming dogs, including Edith that groomed Cairo. Normally, she greets me upon pick up. This time she kept grooming and the other groomer stopped grooming the dog she was with. Edith never even looked up. I didn't recognize my dog. I can understand having to cut a dog low, due to matting but I would still expect it to be even. He was botched and his tear stains and fur under his eyes was untouched. When he's gotten a wash the tear stains lighten some. It looked as if she just took the clippers to him, carelessly. I don't normally complain but this was horrible.

I had an option this morning of a 7am or 8 am grooming appoint for my...I selected 7am since that…read morewould have worked out perfectly for my schedule today. I arrived at 6:55am and got out of my car at 6:59. No one answered the doorbell, an employee showed up but couldn't enter since the manager had not yet arrived, there was also another employee in her car waiting... long story short one employee call the manager at 7:26. He answered his phone and said he'd be another 25 minutes, which was completely unacceptable! Therefore, since the manager was an hour late, I had to leave because I had other plans. I found another groomer for my dog and I was very happy with the results.

Golden Tropical World - petservices - Updated October 2026

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