Carlos came out he was super professional. I had a problem with our dishwasher. He quickly…read morediagnosed the problem. Fixed the problem and left my house cleaner than he found it! He did an amazing job!!! Best of all my wife was really happy with the price we were charged!

They sent Brendan (Brandon?) out to take a look at our LG refrigerator, he diagnosed the issue…read more(compressor failure, which we pretty much knew already), but then it was not clear how we would go about getting service performed under the LG warranty. He said we needed to talk to LG about it. We ended up using another appliance repair company, and they took care of dealing with the warranty with LG. Paid $125 for diagnosis, but no repair. Not exactly helpful (especially when dealing with a refrigerator).

I have used Maricopa Appliance Repair several times for things that need attention in our house…read more After unsuccessfully attempting to repair our decade old washing machine the decision was made that it could not be repaired without the costs being prohibitive, so I was only charged for the service call, and advised to buy a new machine. I appreciate their honesty and quick work. I will absolutely use them again in the future. We have had a couple of different technicians come to the house. The last two times it was Santiago, who is friendly and honest and tries his best to accommodate schedules.

This company was sent out through my home warranty company. The service call was to prepare my…read morebuilt-in microwave. My son was here while the technician came to do the repair. The technician told my son that the handle was broken. My son doesn't live here and would have no way of knowing if the handle was broken. It was NOT broken previous to the technician coming. There also is a chip in my stove top okay when I left a voicemail regarding these damages he says that that's impossible. He admitted to me that he had to remove the entire casing so how is it not possible that a chip could happen something could have hit my stove top a tool could have banged against it. Once I informed him that neither the handle or the chip was there before he came he stopped responding unfortunately I'm a single working parent and needed to be at work and was not able to supervise him so he's taking full advantage of this stating that he's not going to fix these. Why can't he just take responsibility for his mistake Photos attached. The video is of my Granddaughter showing me as soon as she got home.

Excellent service by Wayne. He troubleshooted the problems and was able to fix the multiple…read moreproblems. Very personable and responsible. Arrived on time and kept us in the loop . Highly recommend!

Robert came to do my routine AC maintenance - he was super friendly and very good at explaining…read moreeverything he was doing. He even took pictures to show me what he saw in the attic since I couldn't climb up there. I have been a Felix Appliance customer for years and they have always provided top notch service for a fair price and they stand behind their work. I highly recommend them for all you Heating, Cooling, or Appliance needs - you will not be disappointed.

Mike was very helpful. He worked on our ice maker and it's working. During the repair process Mike…read moresomehow had water all over the Kitchen floor in front of the fridge and inside on the shelf. While he had booties on to protect our floors, he left water on the floor and shelf never cleaning a thing. I ended up mopping the floor and cleaning the fridge after Mike left. My recommendation, leave the appliance...and the floor in the condition you find it. Using the roll of paper towels on the countertop would have resulted in a five star review.

January 15, 2026, Adam returned to our home with nearly every part needed to renew our December,…read more1997 Kenmore Heavy Duty Dryer. It took 31 years for the motor sealed ball bearing at the fan end to fail. Not bad. $370 plus the first $75 service visit and analysis, $445 total. All Original Equipment Manufacturer (Whirlpool) parts. Adam is an Ace repair technician. $800+ for an equal type dryer right now. This repair will last the rest of our lives, plus.

Jason came out on time to check out our malfunctioning microwave. He took the time to explain the…read moreissue and was transparent about the costs. He also helped me identify the specific part I could order for my dryer to fix an issue by myself. He is very professional and conscientious with his work, we will reach out to him again for future appliance issues.

Came out. On Time. Looked at My washer and dryer, and my refrigerator. Did some maintenance to…read morethem, gave explanations on the life cycles of the appliances that I have. Very clean very professional! Extremely friendly, great advice highly recommended.

I have used your company multiple times and had some issues, but overall was satisfied. I scheduled…read morean appointment online this week for service and got a call the following day from someone supposedly named Casey (couldn't speak English well enough to actually be named Casey) wanting to confirm information for for the appointment which was totally expected. The problem is that this person wanted a credit card over the phone (barely speaking English) to actually book the appointment. There is no way I'm giving my credit card info over the phone, to a company I've used before, to a person that barely speaks English, for work that has not been done. I'm sorry that you have this apparently new policy, but that policy is the single reason I called someone else (that didn't need a credit card to come out).

Talked with them everything was going well .. put my card up front and they said I would get a text…read morewith someone coming within 48 hrs never anything ... now at work amd someone called and said I am on my way and I said no one ever sent a message or called and now they are trying to charge a fee such a scam stay away

Our washing machine wouldn't stop pushing out water and it made a mess. I had several businesses…read morereach out to me, but AZ Appliance provided a quote for their service fee, labor for what they thought might be the problem. Their quote was more affordable than the others, and when they came to the house and diagnosed the issue, it was what they thought --an inlet valve. They were polite, fast, and replaced the valve with a new part so we can wash our clothes again. We are so happy we found AZ Appliance! They will definitely have our business for our future needs.

Called for a refrigerator issue, they gave me an estimate that was accurate, came the same day,…read morefixed the problem and was a reasonable cost. Very happy with their service and would highly recommend!

My rating is based on a telephone conversation with a gentleman at Elite named Steve. It isn't…read morebased on a service experience--and that's a good thing. I called about an LG refrigerator I wish I had never bought, but that horse is out of the barn. I thought the cooling section was not running cool enough (the freezing section is (barely) okay). After explaining my observations, Steve explained some things about temperature variation in refrigerators and indicated it was probably doing the best it could. No repair would improve performance. He said he could come and look at it, but that would cost me a $90 service call and probably yield nothing. We discussed the situation a bit more and I decided to take his phone advice, rearrange the food in that section, and see what happens. I also told him that if ANY appliance in this house needed attention, he is the first person I will call. He has earned my loyalty and he has never put a hand on anything here! Directly, at least. I am gratified and impressed with this kind of honesty. I'll be in touch, Steve.

Michael came, evaluated, fixed and did an excellent job. Very nice, courteous, and knowledgeable…read moreyoung man. Thanks Michael. That's why I continue to use them. Highly rated by others and me!