Richard was truly a lifesaver! One morning, I was leaving…read morefor work around 5:30 AM when I discovered a major leak in my garage. A significant amount of water was coming from my water heater tank, and I honestly panicked. I didn't know how to turnit off and started calling every emergency number I could find on Google, but most of them went straight to automated or AI answering systems. I finally went on Yelp, found Richard's number, and called him. He picked up right away and told me he could be there in 15 minutes -- and he actually arrived about 15 minutes later. He immediately helped shut everything down safely, explained what was going on, and gave me a quote that same day. He was able to replace the water heater and set up a temporary solution for me right away while everything else was being addressed. He also clearly explained the next steps and recommended a demolition company, which made an already stressful situation much easier to manage. Unfortunately, the water had already reached part of the inside of my home, so there was additional damage that needed to be repaired. Later, Richard's assistant came back and relocated the new water heater to a dry, appropriate location. I'm extremely grateful for how responsive, professional, knowledgeable, and dependable Richard and his team were throughout the entire process. When you're dealing with an emergency at 5:30 in the morning, having someone actually answer the phone, show up when they say they will, and help you figure out what to do next means everything. I would absolutely recommend Richard to any homeowner who needs reliable and professional water heater service, especially in an emergency.

we have a slow to no draining kitchen sink and Phillip manage to help us with it!! theyre very…read morefriendly, knowledgeable and have very reasonable price!!! will definitely consider their service as long term in case we got into another issue

I needed a kitchen gas line modification due to a kitchen remodel. Manager Aiden sent me a text…read morewith Jessie's color foto and experience. Technician Jessie arrived promptly and gave me a quote including a First Responder discount. The gas pipe was relocated for my new range. The work performed was outstanding and professional. I will now only use Pride Plumbing! Brian P. Yucaipa

I called and scheduled an appointment with them to replace our kitchen faucet and received an…read moreappointment the next day which I appreciated. The technician was very friendly and courteous but, and it's a big "but" he quoted me $900-$1200 for a kitchen faucet and another $1900 for labor. He also stated that his company couldn't guarantee the installation because our water pressure was over 100 psi. Plus he needed to replace our angle stops which would be another $350. I purchased a faucet at Costco for $125 received other bids for less than $300 labor, called our water provider, CVWD and they were aghast that the plumber said our water pressure was too high as it's at 550 psi which is normal for our area and equipment. After I declined to hire Pride Plumbing I've received over 14 text messages and emails from them although I replied with "stop" on their texts. I've now had to block over three different phone numbers yet today I received another text in which I responded again with the reasons why I didn't hire them. Im a senior living in a beautiful community but cost is a factor when I consider vendor services. It's my opinion that I felt taken advantage of and have written this review.

Kevin is amazing to work with. Explains everything clearly, thoroughly diagnosed the problem before…read moredoing any fixes, and even negotiated directly with our landlord to get the best fix for us. They ended up re-piping the entire home and they did a great job. There was a small miscommunication on timing of work and Kevin apologized profusely and took full responsibility for what ended up not being a big deal. Would highly recommend Kevin and his team.

This was by far the worst plumbing experience I have had. AHS home warranty hired them to come to…read moredo a simple snake job. My shower got clogged with hair. I had to tell the plumber how to do his job. He takes his screw driver and starts trying to push down on the drain and stabbing it. He says I have to go through the drain because of the p trap. No snake is going to fit through there. It's a small opening. Every plumber I know goes through the over flow to snake it. He finally does what I suggested and magically he gets the hair. My drain is free. I decide to double check his work and look at the pipes through my access panel. Lo and behold now I have a leak from his screw driver stabbings. He comes back and tells me this happened because it's old and illegal? WTF are you talking about? Everything was good until you Fd up. He wants to charge me 300 to replace the tub stopper and 1200 to replace the pipes in the leak he just caused!!!!! We are not in the same world. I told him no thank you! Do not use this company!!! They will cause you more problems, don't take accountability and will double charge you for their mistakes!!!

Ramon provides prompt and courteous plumbing services. Expert at drain cleaning and piping repair…read morewill always call Ramon for help.

If I could give Tri City Plumbing 0 stars I would. Where to even start. I contacted Ramon and his…read moreteam because of a leak that we were having from our second floor shower. We were also having issues with a sink P-Trap and hot water not coming out from the same shower where the leak was. Ramon sent out a plumber, named Fernando, who opened a hole in our drywall and after a couple of mins of eyeballing the area, he determined that the leak was coming from an old seal on the shower overflow. He also said that the issue with the hot water was coming from a cartridge issue and that he would fix it. All together for the P-Trap, seal replacement, and cartridge replacement I was charged $600 after receiving a $100 discount for paying all cash. Fast forward to now, our shower knob broke due to a faulty cartridge. It was an old, broken cartridge that Fernando installed which caused the knob to break. The leak? Never fixed. We patched up the drywall and after a couple of weeks started noticing water stains in the same area again. I reached out to Ramon regarding the leak and he said he would get back to me with info on when they could come back out but then went unresponsive. Since he wasn't responsive after I reached out about the leak, my wife reached out to him from her # about the cartridge issue and he asked her to send pictures and that he would fix it if it was their fault. Pictures were sent and we followed up with him multiple times just for him to ignore our calls/texts and send us to voicemail. I wouldn't recommend this company to anyone. I now find myself looking for another plumbing company on here to help with the leak that they never fixed, and ended up paying an additional $189 for a whole new kit to replace the cartridge and damaged water knob

Great service! Stephen is a reliable, hard working plumber! I would highly recommend him. Support…read morethis local plumber!

Steven was extremely quick to respond to an after hours emergency call. Communication was clear and…read morehe was able to solve our problem. He even gave us suggestions and recommendations on other things that will need to be fixed soon! We really appreciated his service.

Very professional and efficient. Thoroughly explained the…read moreproblem and patiently waiting my decision. They saved my day!

Great service! Speedy service!!…read moreCompetitive and honest pricing! Great communication I will hire them again for any future plumbing issues

Leo did a great job diagnosing our plumbing issue, fixed it quickly and had excellent communication!read more

Champion completed a bathroom re-model( remove old tub and shower and install new walk-in shower)…read morein under 5 days. Replaced old vinyl floor with new wood floor. Workmanship and care were excellent. Protected adjacent bedroom from dust and dirt! I highly recommend Leo and his crew!

Pete has come through again. If you need a plumber he's your guy! He was prompt, thorough and also…read moregave recommendations. He explained everything he was doing and what we should be looking to service in the future/annually. If you need an honest company, Bob the plumber is highly recommended.

I want to start off by saying service was great, my technicians were amazing, scheduler amazing,…read moreand automated texts were very helpful. I know it isn't any of the staff fault but felt VERY VERY overpriced. Unfortunately, I wasn't quite in a position to shop around and get quotes but there's no way all other places would be charging $1k to replace a valve. If you're in the position, definitely shop around before committing. But again, amazing staff, great clean work, very friendly.

We had a great experience with Josh and the team at Henley's Plumbing & Air. We had an urgent…read moreissue, and they worked late into the evening to make sure the work was finished and the problem was solved. They were professional, helpful, and easy to work with from start to finish. Josh took the time to explain what was going on, review our options with us, walk us through the work that needed to be done, and then carefully review everything with me again once the job was complete. The crew was kind, respectful, and did great work. We really appreciated their help and would absolutely call them again.

I hired Henley's Plumbing & Air in September 2024 for what should have been a routine water-heater…read moreflush. During the service, the technician broke the factory drain-valve stem and the repair turned into exposed piping routed through a hole cut into the front cover of the unit. I began sending photos and requesting a proper resolution by November 2024. In December, I provided the model and serial information they requested. Gary, who I understand is the owner, also told me he would resolve the issue. However, I was repeatedly told the replacement parts, including the cover, were difficult to obtain. I specifically asked that the manufacturer be contacted, but the problem was never corrected. More than a year later, the water heater still has a hole in the front cover and an exposed drain assembly sticking out of it. I spent months following up by text and giving the company opportunities to make this right. The original mistake was frustrating, but the bigger issue was the lack of follow-through after the owner promised a resolution. Based on the unfinished repair and the amount of time this remained unresolved, I cannot recommend Henley's Plumbing & Air.

Dustin did an extraordinary job removing my 1950's wall heater and calling off the gas! He took…read moregreat care to protect the floors and removed the unit with great care! He went above in beyond on this project. He was professional, friendly and efficient! I highly recommend FPS Plumbing and Dustin!

I normally don't leave reviews, but I felt I needed to share my experience. I scheduled service…read morewith this plumber, and unfortunately it was one issue after another. * The first appointment was canceled at the last minute. * For the next two appointments, they were complete no-shows. I waited as scheduled, only to be left hanging. * When I finally sent a message to say we had waited long enough and needed to move on with our day, the only response I received was a one-word reply: "Noted." No apology. No effort to reschedule. No sense of professionalism or respect for my time. I understand things come up, but consistent no-shows and dismissive communication are unacceptable. If you value reliability and respect, I would strongly recommend looking elsewhere for plumbing services.