Love Tile City. The showroom is huge, even intimidating at first. The selection is fantastic and no…read morematter what you're looking for, they have several options of it. We did our fireplace, kitchen backsplash, bathroom floor, shower wall, master bath floor, master shower floor, master shower wall, and master shower soap box. EIGHT different tiles. Tile City was amazing in their help. Heidi and Debbie were great at assisting us in the Showroom. Both we eager to help and they gave us options in the style/color we were looking for. Really helped out. Jon at the warehouse was great. We had to get more tile after our initial order and also return some tile as our contractor miscalculated some of the tile we needed. He was very helpful along the way and got us a refund on some of the extra tile. I would highly recommend Tile City to everyone. We love showing off our remodel and Tile City can be seen throughout the whole house.

I found the most amazing tiles here. They were extremely helpful and picking out the right tile for…read moremy fireplace. I wanted something unique to replace the old outdated stone.

As an interior designer, Conejo Hardwoods is always my first stop when I'm looking for flooring and…read moreAmanda is my absolute favorite to work with. Amanda is so knowledgeable about the product that she is representing, and is quick to answer any questions, help find additional options, and get me competitive pricing for my clients. Her attention to detail helps create a stress free process from shopping to delivery. If you are looking for a first class shopping experience during your remodel, come see Amanda and the rest of the Conejo Hardwoods team!

Great service Good prices…read moreAccommodating I'd say if anything when you call and maybe they could be a little bit more customer service minded

Ahmad has an exceptional eye for taste and design. He suggestions and ideas transformed my home…read morewith beautiful, timeless flooring that feels both elegant and warm. His keen sense for color, tone, and overall design saved me countless hours of running around looking at samples and second-guessing decisions. Ahmad truly understands how flooring changes the entire feeling of a home, and he was patient and committed to making sure I was happy with the final result. I now have a room that makes me smile every time I walk into it. I highly recommend Ahmad if you are looking for someone who combines professionalism design sense, and genuine care for his clients.

Fardeen was wonderful with advice without pushing. He is very knowledgeable. We have had so many…read moreproblems with floors in the past we wanted something nearly indestructible. We settled on the Puretech-Fallen Leaf Oak RPC planks and couldn't be happier. It is beautiful and totally resistant to damage from our large pup or water spills. It still looks perfect. Also there was no off gassing as some of the vinyl planks cause. The installation was very smooth and professional. Thank you Fardeen!

Keressa Garland at Flooring 101 in Thousand Oaks was so helpful and patient with me as I tried to…read morefigure out what carpet I wanted for my living room. She was professional and sent me home with quite a few large samples to help me decide on color, texture and carpet pile height. Their carpet installers were also very good. They were professional and very careful in my home.

There were 1 or 2 communication concerns but were straightened out quickly. Ross was our salesman…read moreand overall did a great job of explaining the available products(vinyl and laminate), the installation, and the cost. I got 4 quotes from authorized dealers and Flooring 101 was very competitive. I plan on calling him next year when we will change our carpet. The installation crew was great: neat, clean, careful, courteous considering they had to remove a tile floor and a linoleum floor underneath that. We are totally satisfied with the entire process.

I purchased a new burner with remote for my fireplace in December, love it! Recently I had concern…read moreabout the pilot & called their store & the gentleman came out the next day to adjust it. Great customer service.

We were in the final phase of our extensive remodel when we realized our fireplace glass and box no…read morelonger matched the theme of our home plus it is 19 years so we stopped by Thousand Oaks Fireside and were greeted by Tom the owner. We went over our wish list with him on what we wanted our fireplace to look like and he guided us through the entire process. When we were ready he came over to our house to get measurements and to go over the final design. He ordered the new doors and frame and had them professional installed. He also arranged to have the installer clean out the box and paint it. He gave me a source for a new log set and now that everything is installed and it looks amazing. The whole experience was wonderful from Tom, to his staff , to the installer. Great people, great service, and a very fair price. Well done everyone.

We are so happy that we found Hami after many months of searching. He is knowledgable, helpful and…read morevery honest. I could message him anytime of the day and he would always be available. He did a great job of following up with us, and made sure we are satisfied with how everything went. From start to finish the experience we had with Hami was exceptional. He really went above and beyond! What amazed us was his team of 5 showed up and finished our 2nd story and stairs in less than 2 days slightly earlier than promised. They were fast and efficient without compromising quality. Gabriel, the crew lead, has over 40 years of expericence under his belt. He focused on our stairs and it came out beautiful. We already got a lot of compliments from friends and family. Thanks again Hami!!

Best customer service! Beautiful flooring selection. Great pricing. Will buy all my flooring…read morefrom here. The best

This will be my second purchase from Arena Marble. I bought tile from them before and now two…read moreQuartzite slabs. I shopped around to a lot of places and found that Arena had the largest selection of everything from Marble, to quartz to quartzite. You can't beat their prices also. They were by far less expensive than many of the competitors. I received personalized service from Johanna and Riza, the owner was always on hand, if we had any questions. It is a small business owner, which we like to purchase from, rather than the chain stores. We choose to use their installer and were not sorry. They sent us Melvin and his associate who did awesome work. They were diligent, cleaned up after themselves, timely and produced quality work. I was very pleased with Arena and would not hesitate to use them and recommend them to others.

I don't know what it is with this business, I don't know how they stay open to be honest their…read moresales people and all the staff I find to be extremely disinterested and downright rude. In the 10 years that I have lived out in Westlake Village we've remodeled our entire house and I've been in there multiple times and even bought a slab of marble once just because they had what I wanted and it was discounted but otherwise I would not have purchased from them at all because I hate their personalities and their attitudes. I have purchased thousands and thousands of dollars of marble and Tile and slabs from other stores but I refuse to even go into the store anymore. I recently went in there just to look for some 12 x 24 Carrera Blanco and no one could be bothered to even walk up to me or look up from their desk and when I finally just walked into one of the offices and asked a man for help he looked so put out an irritated same with the heavyset older woman in the office next to him. I guess they just don't realize how much competition they have out there and that a lot of people are just ordering stuff online now but I see they've expanded their showroom so they must still get customers. If I'm going to spend that kind of money in a store I want friendly and helpful sales staff which they definitely do not have there

We recently had an urgent need to replace carpet in our rental home. Flooring 101 immediately came…read moreover to evaluate the space and made a great recommendation for carpet. They were very professional, timely and partnered with us to meet our timeline. Thanks again and it looks beautiful with our white interior!

The installers did an amazing job, they finished on time and the floors look beautiful. Michael…read moreRossi was helpful and great to work with.