Worst customer service and worst massage place to come. They…read moreask for big amount of tip and they give bad attitude. Poor attitude and poor service to the customer.

I visited rainbow massage in tustin last week as part of my search for a good spot, and…read moreunfortunately, my experience was disappointing. I called ahead for a 3pm deep tissue massage, but when I arrived, they were busy and asked me to wait 30 minute...This was red flag #1 but i decided to wait in my car outside for 30 minutes. When I finally got in, I had to remind the therapist multiple times that I wanted a deep tissue massage. The pressure was so light it literally felt like a tickle, and I gave up asking for a deeper pressure after asking over, and over, and over... To make matters worse, during the session, the therapist left the room for about 8 minutes to talk to someone, and I could hear her switching between my massage and another customer. I am 99% sure she was working on me and another person at the same time. When I flipped over, I experienced an inappropriate touch. I told her I wasn't comfortable and didn't want that, but instead of finishing the session as paid, she left the room again, came back quickly wiped me down and ended the massage early. I tipped $15, and when I did, I overheard her yelling at another employe through the hallway. I felt like she was upset and calling a guy over to demand more money, so i rushed out of the place without my socks on. This experience was so bad when I got home i did some research and found provocative ads online for this business that don't match the experience. For anyone reading this who is looking for that, be warned the staff looks absolutely nothing like the pictures i saw on some of these ads they have online - I will not be returning and do not recommend this place to anyone

Great massage experience! The place was clean and relaxing, and the massage therapist was very…read moreprofessional. I also tried cupping, which was great. I had a lot of muscle soreness after working out, and the massage and cupping really helped reduce it. I felt much more relaxed and comfortable afterward. Great service and I'll definitely come back!

This was my second time here within a span of a 1 week since my last visit and I love this place!…read more Today I had a 60-minute deep tissue massage with Shirley, and she was wonderful. This experience felt very different from the massage I had about a week ago in the best way possible. Shirley took the time at the beginning to have me circle the areas I wanted to focus on, which I really appreciated. I let her know that my upper and lower back were my main problem areas, and she absolutely delivered. Although next time I may focus solely on back work, she still did an excellent job with the full body massage. The appointment started promptly on time, and she was very welcoming and accommodating, even allowing me to use the restroom before we began. Overall, Shirley was incredibly friendly, professional, and skilled. I would absolutely recommend her and would love to book with her again in the future. One thing that would be really helpful is if ClassPass showed exactly which masseuse is assigned when scheduling appointments. I would love the opportunity to choose my masseuse next time because I would definitely request Shirley again.

I originally went in to get a Swedish massage, but ended up doing the Lymphatic massage instead. I…read morewas told that for having children, it would be really beneficial- reduce swelling in my mid-section, etc.. Haley did such an amazing job- she was attentive, provided great service, and definitely knew what she was doing. The room was clean, well maintained, and quiet. I will definitely be returning! Thank you so so much, Haley!

Lucia was absolutely amazing! She worked out all my knots in my shoulder!!!…read more I will be back!! Thank you

Good place for relaxing,the girls worked there were so nice!what a wonderful place for massage.read more

I really enjoyed my Massage, Linda is great in finding where the problem areas are and working them…read moreout. I'll be back for another relaxing experience. Thank you!

This place is very close to where I live so I tried it out, and I have been back several times. I…read morelove the locale in the renovated section of the Old Town Tustin shopping area. It's a corner location, and there is plenty of free parking in a public parking lot right across the street and on the street as well. Walking up to and into the space has the feel of a boutique, with nice furniture, low lighting and a pleasant potpourri scent. Nothing like the security-entrance style of some local massage locations. It feels very inviting and classy. They have two foot-massage stations behind a decorative divider and three private rooms with thickly curtained entrances. Relaxing music plays from the front desk to fill the cozy space. I haven't tried the foot massage yet--which is really a full-body massage but clothed in a semi-public area on a big, cushioned reclined chair--but the private full-body massage is great. The owner and staff are very friendly, and my masseuse, Joanna, did some amazing work with her feet on my back and shoulders. I like hard pressure where I have a lot of knots in my upper back/shoulders and she really did a great job working on that area both with hands and feet. They give you a small bottled water after the massage. On a couple of occasions the owner also had some fancy cookies/sweets for customers. I don't eat sweets like that, but it's just another nice touch of class. On a later occasion she had clementine oranges, which I did accept one. I suspect she got those because I didn't eat the sweets. Very nice. And for all that, the prices are moderate.

I love this place! I got a one hour deep tissue massage and it was great. She (cannot recall her…read morename) dug deep in my neck, back, arms and legs. OMG afterwards I felt better than before I had gone in there. I would highly recommend this place. I should mention that their deep tissue is intense and you may feel some pain but that is worth every penny to work those knots. The price tag was also beyond reasonable.

Always super friendly and always happy yo accommodate an massage Last Minute!…read moreThe foot massage is always waaay better than the full body. It's good for a quick recovery massage but they need to learn a bit more technique other than just using their forearm on your back. Good for the price though and I do feel like I get Value for what I'm paying for.

My absolute favorite massage place. No frills, very casual, just deep massage and I feel amazing…read moreeach time. $50 for an hour / $70 for an hour and a half (full body). They charge an extra $1 for credit card fees. You can call for appointment but most times I have never had an issue with walk in.

HIDDEN GEM! First time here and I was beyond lucky to have Wendy be my masseuse, no pun. I opted…read morefor the regular one hour massage, assuming it would be more like a Swedish. I told Wendy I like firm pressure and asked if she could skip massaging my head, hands and feet to work on my left lower back and hip more instead. She surprised me with her strong hands and went above and beyond clearing the knots around my problem area! I left feeling super rejuvenated. Their pricing is unbeatable too, a whole hour for only $55 in cash! I will be coming back for whenever my body and mind need a reset.

Called this place on a whim due to a long drive & cramps in my feet/legs & they were able to get…read moremy daughter & I in within 30mins. We both got the 60min combo foot massage. I had Linda who was very sweet & when she started on my shoulders I felt like i was touched by an angel. She applied a firm pressure like I prefer & got all the right spots on my shoulders. I was so excited for her to massage the other areas because I needed it bad & we get massages often so knew right away this was the best shoulder massage I'd ever had. My daughter said the same about her shoulder/back upper back massage. However, I got a little disappointed when she got to my neck & the pressure changed to really light. I hold a ton of tension (primarily in my neck & shoulders) & had a tension headache when I came in so regret not mentioning for her to apply the same pressure she did on my shoulders. The foot massage was honestly pretty bad. There was no technique, no pressure consistency & lacked getting all of the typical pressure point areas expect for 1. I couldn't even suggest what to fix cause it was all wrong. Some areas she applied pressure in a bone or weird area so it hurt bad, I even flinched a few times. And I had to ask her to massage my calf area (I now wonder if it did come with this area & only feet, which if so my mistake). I've never counted down being done with a massage but wished i would have told her to just stop & do my neck/back area again cause that's where Linda shines. My daughter said she felt the exact same about her massage which was weird to have 2 ppl with the same issue. I still tipped 35% cause that shoulder massage. If I'm back in town I would come back here but only for a back massage.

the cash special they run is amazing. Very clean and…read morerelaxing Cindy was perfect Definitely coming back

What a wonderful hidden gem! Have been here a handful of times so far and each time have left…read morefeeling so loose and relaxed and well cared for! Facility is clean and the workers are all very friendly and so accommodating! Prices are very reasonable too! Can't wait to go back! Thank you!