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    Golden Nails

    3.7 (121 reviews)
    ModerateNail Salons
    Closed 5:00 am - 11:30 pm
    Updated 1 month ago

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    Response time

    5 days

    Response rate

    20%

    Services - Golden Nails

    Nail fill-in

    Toe nail fill-in

    Hand nail fill-in

    13 More Services

    Hand and toe nail fill-in

    Manicure

    Manicure and pedicure

    Pedicure

    Nail polish change

    Toe polish change

    Hand polish change

    Hand and toe polish change

    Nail polish removal

    Toe polish removal

    Hand polish removal

    Hand and toe polish removal

    Nail repair

    Golden Nails Photos

    Recommended Reviews - Golden Nails

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    Reviews With Photos

    Don't even want to give one star of ranking if I can. Very disappointing experience. The technician who did my gel pedicure clearly lacked basic nail skills. The white polish was applied unevenly, several nails were not fully covered, some polish was painted outside the nail edges, and the nail shapes were not properly filed. The final result looked sloppy and unprofessional. When I pointed out that the polish was uneven and not covering the entire nail, he repeatedly asked whether I didn't like the color, completely missing the issue I was trying to explain. Instead of removing the polish and fixing the underlying problem, he simply added another thick coat on top, which did not solve the issue. In addition, I paid for a gel pedicure service that clearly included a "5-minute massage." However, there was no actual massage at all. He only applied a small amount of oil briefly, and the entire process lasted less than two minutes. This was not the service that was advertised and paid for. As the second day of my pedicure done, my right little toes nail polish already peeled off. For a professional nail salon, this level of workmanship and service is unacceptable. I am extremely disappointed with both the quality of the pedicure and the lack of professionalism. 200% I will not be returning.

    Colors galore!
    Mary A.

    Was a loyal customers since I found them a few years ago. Had my favorite people who I always book manicures and pedicures with. Since the new ownership a few months ago, my go-to people have left (or they got rid of them), payments are not efficient, and the breaking straw was during my last appointment. I requested a gel manicure (which is what I always get) and the younger, heavier set male who said he's new from Philadelphia electronically filed down all the gel and my natural nails leaving me with extremely soft, sensitive, red near-flesh fingers. It was so painful I opted to not do the gel polish. On top of that, he kept on staring at me trying to get my eye contact. Creepy! Paid and left. That's the last time they'll see me! Now I'm stuck with having to use builder gel at another nail salon to make up for the lack of nail strength I have while waiting and hoping my nails grow out strongly.

    $75 (now $70 with his $5 back) gel fill. Not worth the experience of being talked down to. Stay away!
    Sheba S.

    I have been going to golden nails for the past year, I got builder gel for the first time and politely asked a question about their pricing and details of service, the owner was extremely rude to me. He threatened to block me because I wasted three minutes of his time with my questions and then turned around and said he'd send me $10 off my next visit. I paid $75 for a gel fill. I simply was asking the details of this pricing as he said it was $55 for fill & $10 for chrome. The math didn't math. He said "you learned a life lesson for not asking beforehand" not sure why the owner feels like he needs to teach his customers life lessons. I stated over again that I'm being very polite and was just seeking information - there is no reason to be rude. He then offered me $20 on my next service and then turned around and said he refuses my service, bc just bc I paid doesn't mean I get to ask questions. I'm genuinely confused at what was so triggering to him but certainly no excuse to blow up on a customer. He sent me $5 back on Venmo, but that doesn't start to make up for how rude he was. The techs here are great at what they do, I feel bad that they have to deal with an owner that doesn't hold himself up to a higher standard of customer service, or just simply doesn't display basic human kindness. Update: after talking to others, this owner is new and other customers in addition to his own nail techs have expressed distaste in his mannerisms. This was a phone conversation politely and calmly seeking information on services. I even thanked Helen again for the nails over the phone bc I was very happy with her service. He initially told me $55 + $10 for my nails (fill + chrome), I'm happy to pay more for nails I like, however, misplaced rudeness to a customer will not be excused especially one that has been loyally returning. 2/28: The business owner keeps changing his response to this review, and now is providing lies to deflect from his very poor customer service. I would pay Helen $75+ again to do my nails, but not at a salon that has such a vile owner. Sir - a simple apology goes further than the lies you keep updating on here.

    Beautiful nails

    We have great nails set by Helen & Kent here. Highly recommended Golden nails Castro valley .

    Richa O.

    This is an overdue review, but I feel it's important to share my experience. I saw Tan several times for dip powder on my natural long nails. Each visit was for the same service -- one color dip on the same nail length -- yet the pricing was inconsistent every time. Although he never directly said it, he often seemed frustrated working on long natural nails and would cut corners during the service. He frequently suggested I switch to acrylic because it was "faster" and would make backhanded or snide comments that made the experience uncomfortable. I prefer dip on my natural nails and came in specifically for that service. He attempted to "fill" my dip powder a couple of times instead of properly removing and reapplying it. This is not proper technique for dip and can trap moisture. The last time he did this was my final visit. After that appointment, moisture became trapped and a few of my nails unfortunately developed green discoloration, which I later learned can happen when dip is not removed and reapplied correctly. There was also an uncomfortable moment where he believed I was taking a photo or video and raised his voice saying "no photo," becoming very defensive. I have taken photos of my own nails many times before without issue -- and there is nothing wrong with documenting your own service. I was not recording him, and even if I were taking a photo, it would have only been of my own nails. I have photo proof of both the service and the resulting nail discoloration. I value professionalism, consistency in pricing, respectful communication, and proper nail health practices. Unfortunately my experiences here did not reflect that, so I did not return.

    First day with the ombré pink and white. Looks like as if my nails already grew out more and dead skins.... Totally lack of details
    Lena H.

    I came here to Golden Nails the second time only because my friend wanted this place and we walked in without an appointment and we were seated at the pedi chairs right away to start service. No wait time is good. I like they offer beverages like coffee and wine while they work on the feet. Both times we did mani and pedi and both times I was disappointed and I don't think I would come back again. The first time I spent nearly $150 for both mani and pedi and they started to chip at around day 4 which was terrible. I had gels the first time. They looked so ugly after chipping away so I had to put on nail polish at home myself to cover it up, then why am I spending $150 again to last a few days?! What a waste. Second time I had the ombré pink and white for my manicure (tried something else for longer lasting since the gel from the first time didn't work well) and black gel polish on my toes. When Tommy said my nails were done, I looked at the backside of my nails and they are dirty, rough, and absolutely need more filing. So I had to ask him to continue working on them. My fingers still had the dead skin and apparently one hand is poorly polished and the powder-turn-into-hard-gel nails has large gaps as if they have grown out after days, and it is the first day!! My toes are not smoothly filed so the color looks like rough edges. The quality is just not there after spending another $130 the second time. Such poor quality and lack of details is really bothering me. I expect professional results when I pay for service, otherwise I might as well just DIY at home.

    Theresa S.

    First visit to Golden Nails Salon. Customer service A1 amazing, water offered, and my service requested outstanding. The vibe was chill comfortable and relaxing. I will be back..

    Broken nail!
    Lizbeth C.

    I had a great first experience here, but my second visit was really disappointing. I got my nails done last Wednesday, and it's barely Monday -- not even a week later -- and several of my nails have already chipped or broken. I take good care of my nails, so this was really frustrating, especially considering how nice they looked the first time. I'm not happy with the quality this time around and hope it was just an off day, but it definitely makes me think twice about coming back.

    Jeanne T.

    i've been wanting to get my nails done for the longest time after transitioning out from working in healthcare (as the past 2 1/2 to 3 years so my opportunity to actually get nails done were a few to none) I wanted something simple and long lasting.wasn't really looking for a gel or regular polish - considered maybe acrylic but also worried about the harshness of the actual acrylic. so i was so stoked to find that golden nails offered gel x extensions which fits exactly what i wanted! I would say that this place is very clean and had very great attentive service. they've also provided complementary drinks or snacks available. parking is somewhat limited, but you could probably find a spot/they'll help you too. would def recommend for yall to check out their place!

    Done by Kimly - Almond pointed yellow French tip with gems
    Jenny A.

    Friendly staff and clean place! They seem to have all the latest trendy gels, powders, and polish. Easy to get an appointment. I basically walked in the first time going here. You check in upon arriving on their tablet. They offer drinks as soon as you get seated. They have a huge tv to entertain customers. Usually some reality tv show off Netflix. They also offer a discount when paying with cash. Today I went to Kimly. She did an amazing job! She takes her time filing the shape and does it better than you expect. I showed her a design and she easily did it.

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    5 months ago

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    3 days ago

    Iv been coming here for a couple months and I love it! Today Karen and Thy helped they were super sweet and did amazing!

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    3 months ago

    Perfect service! Most reasonable prices I've ever come across. Very kind people, my new go to! 10/10.

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    Page 1 of 4

    Ask the Community - Golden Nails

    Review Highlights - Golden Nails

    Cathy did a wonderful job treating my calluses without pain and like they have not been treated before.

    Mentioned in 9 reviews

    Read more highlights

    Anna Nails - My wedding nails; acrylic almond shape, with pearl shine.

    Anna Nails

    4.3(324 reviews)
    0.6 mi
    $$

    A Truly Exceptional Nail Salon - Rie & Peter Are a Must!…read more This was my first time coming here, and I'm honestly so impressed that I need everyone to know about this place. The moment I walked in, the whole atmosphere felt warm, welcoming, and full of good vibes. It's rare to find a salon where you instantly feel comfortable, but this one truly feels like a place that cares. I had Rie for my hands and Peter for my pedicure, and both of them exceeded every expectation I had. Rie - Hands/Nails Rie was absolutely amazing. She spent real time talking to me about my nails--my habits, what I struggle with, what I prefer--so she could help me care for my nails long-term, not just for the day. That alone stood out to me. Her technique is incredibly gentle, precise, and detail-oriented. Nothing felt rushed. She paid close attention to shape, length, and symmetry, and made sure I loved each step before moving on. One thing I really appreciated: the tips she put on feel like my real nails. No heaviness, no bulkiness, no thick edges. They feel light, natural, and perfectly blended. I actually kept touching them because I couldn't believe how natural they felt. It's the best and cleanest application I've ever had. Peter - Pedicure Peter was just as impressive. He was: * Extremely thorough with calluses and cuticles * Gentle but effective * Very attentive and made sure I was comfortable the whole time My feet feel soft, refreshed, and genuinely cared for--not rushed through like at most places. The polish application and massage were perfect. Overall Experience The biggest difference here is that they truly take their time. Not one moment felt rushed or overlooked. Everything was done with intention, patience, and care. The overall vibe was: * Easy-going * Relaxing * Warm * Detail-focused I walked out feeling pampered, valued, and honestly amazed at how beautiful and natural everything looked. Would I Recommend Them? Absolutely YES. If you want: * Natural-feeling tips that look and feel like real nails * A nail tech who genuinely cares about the health of your nails (ask for Rie!) * A pedicure that's detailed, gentle, and leaves your feet baby-soft (ask for Peter!) * A salon with amazing energy and zero rushing Then this is the place you need to go. I'm already planning my next appointment.

    I went to this nail salon on July 23rd. It was a last minute appointment for me but they had enough…read moreopenings. I needed a pedicure done so bad and given their yelp review I trusted this place. Unfortunately, I was very disappointed walking out of here. I posted a final photo of the work done on my toes as you can see how messy and and honestly just not good work at all. The person who did my nails was a male Vietnamese guy. Honestly, I was so annoyed by the end of it because he was cleaning the sides of my nails and since he was so busy talking literally cut my skin cause he was using the tool and looking behind him while talking to everyone else. I also had to ask him to clean the sides of my nails just so its not filled with skin that he had already cut up. So when he applied the nail polish I waited to see what else he was going to do because I can see how messy it was. Once it was dry the picture below was the result of this mediocre work. I think they're only good for their manicure which I haven't tried but it appears that's majority of their photos on their yelp.

    Photos
    Anna Nails
    Anna Nails
    Anna Nails

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    NailBox Studios - Inside lighting

    NailBox Studios

    4.3(339 reviews)
    0.1 mi
    $$$

    I've been to see Sam at Nailbox twice now and I'm so happy I found her. I get the builder gel…read moremanicure and pedi, and they last. Like, really last. I moved to Hayward recently and had been bouncing around trying to find a new nail spot--came across Sam's page because I was curious about Russian manicures and she does them beautifully. Just a heads up on the booking process: the site directs you to request an appointment, but it's not auto-confirmed--Sam has to accept it manually. For my first appointment, I booked for the next day and wasn't sure if it was going through, so now I just DM her directly to check in. Super easy once you know the flow. Sam herself is super sweet and easy to talk to. She recently went solo with her business, so it's just her now--and honestly, I love that. It's chill, one-on-one, and you can tell she really cares about quality. She has a gorgeous selection of colors and uses high-end products, which I think is why everything lasts so long. The first time I went, my nails were in sad shape and I honestly didn't think they'd bounce back. A month later? I've got legit nails I'm proud to show off. If you're looking for a new nail tech who's talented, kind, and really knows her stuff, definitely give Sam a try. I've already planned my next visit.

    I had gone four weeks before my fill on my gel builder nails, and my thumbnail broke in half and…read morewas barely hanging on. I was really worried about it tearing off and I was nervous to go to anyone to have it repaired. Sam was SUPER gentle and caring. I had given up and was resigned to having half a nail for a few months but Sam was able to fix it for me! I attached photos of my broken nail that needed repair, how it looked after Sam fixed it before polish (you can't even see the crack!) and the final set once Sam was done. I am so grateful and will definitely be coming back. Thank you so much!!

    Photos
    NailBox Studios - Gel x, short, french tip

    Gel x, short, french tip

    NailBox Studios - Natural lighting

    Natural lighting

    NailBox Studios

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    Golden Nails - othersalons - Updated May 2026

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