Great place friendly staff attractive interior Quality of…read moreservice very good staff always happy to please

Usually great quality! A little overpriced and sometimes my nails will lift when certain nail techs…read morerush. I definitely recommend getting builder gel manicures with Kelly - she always does an amazing job!!!

I absolutely loved going here completely enjoyable, an I absolutely love the way my nails came…read moreout.. I would give u guys a 10 star rating if I can.. will be seeing you soon.. Elena, is such a nice person..

Elena is so quick, so sweet, and so great at what she does! This will definitely be my go-to spot…read morefrom now on in the Syracuse area! Highly recommend this salon.

I stopped in last night with my daughter and dropped $200 only to get home and realize every single…read moreone of my nails is lifting and not attached to my nail entirely. it's been less than 24 hours and everything I touch gets stuck between the acrylic and my real nail. I will now have to drop another sum of money to repair this shitty work. I will not be back but would love to be contacted for a refund.

My go to place!! I've been to many nail salons but Upstate is the best by far--I got my gel nails…read moredone and asked for a snowman and Jackie is the best artist and did an amazing job. The place s overall spotless and would highly recommend to everyone!!

Love this place! I have never been here before and have had a ton of trouble with the past places I…read morewent to so I called ahead and she got me in right away! My nail tech was the owner (didn't get the name) but she sadly did my fill and the design I asked for, even after she said it might be difficult for her! She did one nail to make sure I liked it and when I said yes she quickly finished both hands! It is a smaller place for sure, but super homey and you get all the attention you need!! I will 100% be back here, everyone is so kind (and I for some free lollipops

Got a pedicure this week at Lavender. It has been a couple years since my last one, so it was a big…read morejob. Excellent exfoliation, my feet look new! Great job with the massage, sugar scrub (deluxe pedicure), trim and beautiful job coloring my nails. I got the regular polish, not the gel. I will be back!

Bri did my wedding hair and makeup and it came out STUNNING. She's a true magician, and works hard…read moreto provide the absolute best result. I frequently leave salons a little disappointed, and I thought maybe my hair just wasn't suited for the look I was hoping for. But Bri was able to give me the stunning balayage I had always wanted, with beautiful tone and dimension. Attached are pictures of the stunning hair and makeup she did for my wedding day. She books up quickly (rightfully so), if you are looking to book with her for your wedding give yourself several months in advance! I cannot recommend her enough!

Danielle cut my hair and did a wonderful job! I explained what I wanted and she did a great job…read moremaking it happen, my hair came out way better than the last 3 places I've cut my hair. You can tell when your stylist knows her stuff and asks you where you part your hair, how you do you hair each day, etc. The salon is very modern looking and is kept up very well. There are plenty of products that you can buy and they use many during your hair cut so you can see how they would work in your hair. Prices were very reasonable and the staff was very kind.

The staff here is absolutely wonderful! Very customer service oriented…read more Anna did my mani/pedi and she was great! I'm super picky about misshapen nails, nail polish on my cuticles etc. Anna was very detail oriented and did a great job on both my hands and feet. Prices are very reasonable and they definitely take pride in their work. I've tried other salons in the area for mani/pedis and this is the only one I've come back to after a first try.

Always welcoming, always professional. Make an appointment. It will be appreciated. I get the spa…read morepedicure once a month and it is always relaxing, always a treat. Clean environment and a quiet place to relax. They go by Seneca Nails and have been under new ownership of management the past few years. Treat yourself to a chair massage.

I've been here twice - once for a massage and once for a mani/pedi. The for the mani/pedi: They…read morehad no slippers for my feet so I had to walk around barefoot after the pedi (to the mani table). There were no yoga blocks for the pedicure so I had to hold my leg in the air by myself for ten minutes at a time. That was a workout for me, and I know my mom wouldn't have been able to do it. They have no dryers (!) so when your hands are done you can either blow on your nails with your mouth or sit and wait for them to air dry. For the mani they sit you on a short, uncomfortable bench and pull the table away from you so you're leaning outward and hurting your back. Also, they don't take your payment until afterward, so your nails (which aren't fully dry because there's no dryer) get ruined trying to get into your wallet. Re the massage: it was a combo sauna/massage experience and they offered a threadbare robe with someone else's hair on it. They expect you to wait in the sauna until your masseuse is ready. I ended up calling the front desk from my cell phone to ask what was going on. I was escorted to an open area where I had to wait and everyone was dressed except for me (I don't mind wearing a robe if we're all in a spa, but this was just weird). And I was carrying my wet boots, clothes, and purse with me while trying to stay covered in my very short robe. When they were finally ready for the massage I had to ask for help carrying everything into the room. Just not a great experience.The massage was okay but it was too light and she never asked if the pressure was okay. Also, if you at all need to hold onto a railing down the stairs, DON'T USE THEIR STAIRS. The railing is not properly installed. If you are holding onto it while going down, at one point it sits flush against an overhang and you will jam your fingers between the railing and the overhang and hurt yourself. They do have an elevator, so definitely ask to use that. Also, twice there was no one at the front desk (reception) and I had to yell loudly to get someone to come to the front (no one could hear over the hair dryers). Will not be going back and I recommend you don't, either!

I received a gift certificate and as I have never been to this establishment before I decided to go…read morewith the signature facial because it seemed like a safe bet and it was fully covered by my certificate ($75) I called to make the appointment and was told for $75 I would get the signature facial including extractions. I asked if I would be seeing a licensed Esthetician and assured Gina Marie was. This is how the actual appointment went. I got there ten minutes early as instructed to fill out paperwork but was given none and at ten minutes past my appointment time Gina Marie casually came out to get me. She never asked for history on my skin, allergies, preferences, nothing. I was not given any paperwork. This signified to me she wasn't interested in my history or keeping a record on my skin. Not a good sign. While kind and personable, she lacks in professionalism and seemed not as well versed as my previous Esthetician at an actual spa. I consider Paparazzi a salon that does spa services. I could smell perm/ chemical process odors while waiting and during my treatment I could hear everything all through the salon. Not very relaxing. So for a half hour she basically washed and moisturized my face. No extractions and nothing special. She did try to up sell me many times, critiqued my skin tone in a derogatory manner and was over all just a little irritating. I was amazed that service should cost $75. For $30 minutes? When I left I had cleanser gooped in my hair and some kind of crusty stuff all over my neck. I discovered this in the car. I've never had a worse treatment anywhere. I do not recommend.

Awful!! The salon is dirty. The woman doing my pedicure was rough and careless. Not at all…read morerelaxing. I had a $10 off pedicure coupon that I tried to use in the spring and was told I couldn't use it until the summer. I tried to use it for my pedicure yesterday and was told I can't use it until winter. Sounds like a scam to me!!

Came I for a pedicure. Deluxe pedicure $75.00 did feel a little rushed. My feet also are not in the…read moreworst shape so I wonder sometimes is that why I feel it moves so fast? They do some things I've never seen done at a spa like wrapping the towels around your leg and plastic on top of it. They also did this around your feet very nice service. Just again a little quick. Got a manicure also. Did good with that.

Friendly staff, reasonable prices. I recommend and would go again! I was able to get an appointment…read morelast minute.

came in today 5/5/26 for a soak off of my nails. she did the soak off and then proceeded to drill…read moreoff the remaining residue from the gel. as she was drilling my nails, she would use the drill for about 1-2 minutes on each nail, causing my nails to burn and throb. once it was done, i left with rings of fire on my nails, my nail beds are completely raw, and my nails are extremely flimsy and weak. I've been going here for years and the quality of the bald and service has declined extremely, as prices have increased. Very unfortunate pricing for services that come out like this. as a 5 year customer this will be my last time coming back. The workers will sit there and blatantly talk about you, laugh at you, make jokes about you in their native language so you cannot articulate what they're saying unless you have a translator in your ear. I've noticed the last several times i've came to get my nails done, they do not care about the quality of their nails, their care about how quickly they can get you in and out of the chair. it's extremely unfortunate because this was my go to nail place.