An amazing staff and owner, they are very helpful we needed some spect spices for a seasoning we…read moremake and Alok the owner was able to get all of what we needed. Thank you!

They have everything one needs for Indian restaurant and catering business. I love to shop there as…read moreI don't have to go many different places to buy the ingredients. The staff is very friendly and helpful. Location is great too.

We loved our Hey Hey! Gourmet spice blends, and I have now discovered they are no longer in…read morebusiness. Does anyone know how to contact the woman behind the spices? Please reach out!

The habanero lime dip saved my relationship!!! There's no…read morefight I can't win if I pull this stuff out. I'd give anything for the recipe. I heard the store closed and I actually cried.

I was looking for a chai tea related gift, and I found Steepers on Yelp. I emailed ahead, and they…read moreresponded early the next day. When we arrived, we were impressed with the variety of teas and related serving ware, cups, teapots, infusers and other accessories. The owner was very kind and helpful with suggestions on the chai varieties. We bought some beautiful teacups and chai, and we'll definitely be back for more from this local gem.

I visited Steepers for the first time during the Campbell farmers' market. My friend and I both…read moreordered iced tea, mine was on tap and hers was a Thai tea latte they made to order. My tea was about $5 and was refreshing without being too sweet. The person at the front was very meticulous about the latte they were making, so it was very fresh and my friend said it was tasty as well. Attentive service and lots of options to choose from for a drink or from the retail side of their store. Recommend if you want to mix it up from your regular drinks!

Just walking into all those smells makes me happy. The people that work there are so informed, and…read moresuper friendly. I LOVE this store. The store is so clean and organized. The herbs there are the best quality!

Stopped by Penzey's in Menlo Park to stock up on a few staples, cocoa powder, Mexican vanilla (it's…read moredelicious and our favorite), pumpkin spice, and a couple of other blends we wanted to try. You can smell the spices as you walk in! The customer service is okay - hence deducting 1 star. For most spices they have, you can smell them as they keep a test container, which was fun to go around sniffing a few that we wanted to check out. The cocoa powder is incredibly smooth and deep in flavor (though hard to sprinkle out of the bottle, not sure why that is), and the Mexican vanilla adds such a beautiful aroma to my coffee every morning. Their pumpkin spice might honestly be the best I've ever had - it's perfect for making it at home without any sugar (I just add a dash to an espresso shot, froth almond milk with a bit of vanilla, and it's perfection). The store is well-organized, easy to browse, and located right in downtown Menlo Park. Plenty of parking in the back. The spices are expensive than traditional stores FYI, but you only need small amounts, and they are good quality.

Love stopping here to check out their crystals. It's an interesting combination of natural foods,…read moresupplements and gift shop. Their prices on jewelry and crystals are really reasonable, I ended up purchasing a clear quartz beaded bracelet and a small crystal point. The staff are very helpful and I saw them sharing recommendations with regular customers. He location is in a random shopping plaza off Mowry with plenty of parking. They also have a rewards program, if you're a local. Fun little shop that I like to make time for, when in the area.

When I saw natural in the name, it was an ABSOLUTE!! They're not enough of them…read more Upon walking in I was greeted by someone unseen. You're overwhelmed by things as soon as you egret the store. It's packed TIGHT!! They have more crystals, gems and stones from my observation. Nonetheless, a TON to offer. Supplements, extracts, dried herbs, natural hygiene products. If you are not claustrophobic check this place out.

It was great working with Dana on my custom spice blend. She was professional…read more and had a fast turnout time. Not only that but she has affordable prices as well as a huge variety of spices in her warehouse.

California Spice Basket is the best co-packing service I've ever worked with! With so much…read moreknowledge and experience, Dana went above and beyond my expectations and gave me advice about everything necessary to ensure quality and helped me release my product to market. Definitely recommend!

Every spice and tea ordered was fresh, well packed and lived up to their online descriptions…read more Watsonville is so lucky to have a company like this in our backyard. The only thing missing is a small store front so locals don't have to place orders online that are mailed to their homes.

Rude Customer Service representative and supervisor. False…read moreclaims on the website : we ship within 48 hours Order was placed on Wednesday before 6PM. On Tuesday next week my order status was still processing When I called, Customer rep couldn't find my order. All of the time when she was investigating, she was interrupting me, extremely rude. I was told that they had computer program doing wrong things and it is my responsability to check my order and call to inform them that something is wrong. I was told that maybe by Friday my order will be delivered. But rep and her supervisor refused to send me email with the results of our conversation. I was told that Friday was hypotetical day. After the order will be processed , packed and ship within may be 48 hours, I will be contacted to provide more information. Customer rep and her supervisor ciontinued telling me that they have no time to resolve my issue (their computer program doesn't work and it is my issue), that I ask too much from them, if I will continue asking for something that they do not want to do, they will never have time to process my order. Of course, this is my LAST time ordering from these absolutely unprofessional people. Was my mistake to go with them. Highly nor recommended!

Very welcoming :)! Went here for some vitamins and teas with a friend who has had a lingering cough…read morethis winter and gladly came to the right place! There was this lovely young lady and gentleman there in the store and they were both so helpful, guiding us on what would be best for our needs. Very recommended !!!

amazing collection! every employee i interacted with was super sweet and knew exactly where the…read moreproduct i needed was located which was crazy in itself given just how much they had there. 10/10 i come here every time i need herbs of any kind

The Pros: Massive Variety: Truly a "one-stop shop" for tea…read moreenthusiasts. Low Pressure: The staff greeted me and then stayed hands-off until I had questions. The Price: Easily some of the best values in the city. The Con: Sealed Packaging: Everything is pre-sealed in 1lb plastic bags. Because of the sealing, you can't smell the tea before buying. I'd love to see them implement scent jars in the future to help with the selection process. Neutral Observations In-House Packaging: All the tea is packaged identically in 1lb bags, which suggests they likely process and bag everything in-house. Labeling: I didn't notice any specific organic labels on the packaging, though I didn't explicitly ask. If this is a deal breaker, you may want to ask. Review If you're looking for a genuine loose leaf tea source -- your search ends here. I stumbled upon this place after endless online searching (blogs, search engines, etc) and it was well worth the effort! Just a heads-up on navigation: G-Maps is slightly off. If you rely solely on that, you'll be a few doors down. Look for the Volvo mechanics and the shop is located just on the other side. The exterior is unassuming, no windows, just a sandwich board on the sidewalk and a door. Looking inside it's a bit of a mysterious vibe, you'll see a stairway to the left and a hallway ahead. Go for it. Ignore the single pane glass, bank-teller-style window to your right (which directs you to the main door) and just head in. Also, keep an eye on the clock because, per the phone tree, they close for lunch from 12:30 to 1:00. I arrived right after 1pm and was able to park right in front. There was also plenty of other parking spot around at that time. IDK why, but before walking in, my imagination had prepared me for an old-world San Francisco opium den. I was thinking there was going to be this lingering aromatic smoke, plush floor pillows, people lounging, sipping tea, and the soft, ambient melodies of an upscale spa. I had also pictured rows of heavy, whiskey-style wooden barrels overflowing with loose leaf tea, topped with clear lids and metal scoops. The reality is much more utilitarian. This is not a den or a spa. It's clean, straightforward, and focused entirely on their product. The selection is robust and incredibly diverse. While they claim "wholesale to the public", I can't verify the industry margins, but I can tell you the prices are very good for the quality you receive. The employee greeted me and then stayed hands-off while I browsed, which I appreciated. When I did ask specifics, they had basic foundational knowledge. Honestly with the diversity and sheer quantity of products offered, it would take forever to earn a Tea Master badge. No harm no foul. The only real bummer here is that everything is pre-sealed in 1lb plastic bags, so there is no way to smell the product. I'd really appreciate scent jars in front of the bags. Since they seem to be doing the packaging in-house anyway, it makes me wonder why they haven't set aside a small amount of each batch for scent jars. It wouldn't require a change in their supply chain, just a few ounces and a glass jar to help customers navigate that massive variety. That aside, I absolutely loved this place. I've been searching for a spot like this for a long time. I'm just glad I finally found it. If you're at all interested in loose leaf tea, I'd suggest giving these folks an honest try.

I needed dried lavender for simple syrup and ice cream and found this place online. Prices are very…read moreaffordable and they have so many options! I'm not able to post all my photos but this is some of what they offer! Will definitely come back.

My son had twisted his ankle so I wanted to buy a bottle of Chinese rubbing ointment to rub on his…read moreankle. When I walked inside, I immediately saw what I was looking for...but the price was double what I had in mind. Since I really needed the item, I grabbed it and walked around for a few minutes to see if there's anything else I can buy. When I was ready to pay, a young girl rang me up. I paid with cash and left pretty soon afterwards.

Super compassionate and positive pharmacist. Provided consult for the patient's personal health…read moresituation! I got a cyst last week but was unable to see any doctor/specialist in a hospital. So I tried to see if I could get Chinese medicine for help. The pharmacist looked the photo of my cyst and also conducted a consultation. They not only recommended the right medicine, but also super positive affirmation. The medication works perfectly and the next morning, I can definitely see the content of the cyst draining. Feeling so grateful for the staff who helped me! Highest recommend!