Very welcoming :)! Went here for some vitamins and teas with a friend who has had a lingering cough this winter and gladly came to the right place! There was this lovely young lady and gentleman there in the store and they were both so helpful, guiding us on what would be best for our needs. Very recommended !!! read more

amazing collection! every employee i interacted with was super sweet and knew exactly where the product i needed was located which was crazy in itself given just how much they had there. 10/10 i come here every time i need herbs of any kind read more

Visited this lovely place after searching on Yelp for a real herbal supplement store while I was in the area. It's located in Santa Cruz just off of the freeway. The parking lot is a bit tight and there appears to be a small grocery store affiliated with it. The herbal store was much more expansive than I thought. When I walked in, I was immediately greeted by Ramona. She was great and assisted me with what I was looking for. I appreciated her knowledge and I hope to visit again soon. Also the price of the supplements I bought were much more affordable in the store than anywhere online. I love that! read more

They have an amazing selection of loose herbs for teas or vitamin making. Lots of other natural vitamins without the nasty additives you've never heard of or can't begin to pronounce. Lots of great shampoos, soaps, etc. They also have the organic grocery store in the same parking lot. Extremely helpful employees are always an incentive to have. read more

Nice little place in front of the food bin on mission street in Santa Cruz.Lots of wonderful herbs, vitamins,ect.The staff is very nice. read more

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Wonderful place to get natural soaps, oils, lotions, homeopathic drugs, herbs and everything you need to make your own teas and tonics. I spent many happy hours getting dried herbs, flowers, spices and barks and learning how to mix my own teas. The staff was a wealth of information and was helpful in supplementing my knowledge of which flowers and leaves had inherently sweet qualities to help balance some of the more bitter leaves. I highly recommend this shop. read more

Women that worked in the store were very knowledgable. Super helpful. Good variety of products.

Ask for the blonde gal with the hat. She is kind, helpful, knowledgeable, and accommodating! She taught me so much on herbs. The gal with the dark short hair, well, not so much. Regardless, This establishment is AWESOME! I spent a good 2 hours here learning everything I could. Posting 40 photos because I want more people to come here and these businesses to thrive. They care to source organic and or local whenever possible, and their options are vast! Part of Food Bin but not inside Food Bin. It's next door. read more

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I walk here with my friend about a few times a week because I live very close. It always smells wonderful and the employees are always the sweetest. Products are 100% worth every penny. I cannot describe how amazing the candles sold there are. read more

This is the other half of the food bin grocery, and is bulk sales location for just like it says in the name, herbs and oh so much more. Parking like a lot of spots in this part of santa cruz is a little bit wonky. There is an associated surface with room for maybe seven vehicles. Not very large spots either, so if you'e in a van, SUV or other super large trucklike thingy you might be best served parking down the side street on laurel. There is also a larger lot across the the street (Laurel I mean. not mission. Parking across mission at that bakery is bad idea.) but that's associated with a discount store. no real reason not to park and then cross as such really. This shop is on the smaller side and has made a specialty of selling herbal stuff in bulk. Having said that that, they also have more spices then you'll find this side of spice souk, all things oil related-aromatic, essential , and edible all kinds of soaps, supplements of all shapes purposes and descriptions, coffee, teas along with reusable and single use packaging for all of the above. If you are so inclined this is possibly the best place in Santa Cruz to buy cbd oil, not least because this place has the best pricing you'll find in town. If you are an herbalist or a home chef this place is a must do for sure. read more

this place is beautiful and amazing and perfect. i come here every time i'm on my way to school from home. the prices can be high but not very unreasonable. i love the bulk bins !!!!! read more

If you need any type of herbal solution, home medicine or amazing hand cream this is the place!

As a first time visit, I must say, I love my experience. The lady behind the counter was so pleasant and helpful. She answered all my questions, and suggested alternatives as well. I absolutely appreciate that type of customer service because it makes me want to go back, over and over again. The prices are reasonable when you compared them to online or NY shopping. Also, the store opens at 9 am till 10 pm, which allows working people to make their purchase. read more

I think my " food bin " review is actually mostly about the herb room here -- so check that out and I will repeat a bit too ! Love that they have refill-by -the-ounce of Dr Bronner soaps and other " bulk " cleaning supplies . I also love their wide selection of organic& edible grade essential oils . I have always found the staff to be helpful enough if asked a question , and I like that they don't try to " sell me " stuff as some supplement stores will . So I prefer their hands off approach , as I am a "label reader" and feel that I can take my time and browse here . They have a cute selection of gift items too & always a clearance sale table worth browsing . It is nice that they have their own parking lot and a sister store the " food bin" is attached so you can do some health-food shopping as well read more

Everything you need for holistic health in one place. I love their loose herb bins. I always spend way too long going through the store finding all the ingredients to perfectly curate my home made skincare. read more

What you want an herb room to be. Large selection I got better pricing then Amazon by a lot! Best price on cbd in town or on line. And for the most part the staff is quite knowledgeable much better then health food store clerks read more

Another one of Santa Cruz's gems. I've passed the Herb Room on Mission thousands of times but have never gone out of my way to go in. Today I was looking for "Aztec Secrets" and low and behold, the only place in Santa Cruz that had it was the Herb Room! This is how my experience went at the Herb Room: 1. Park (small lot), go in and ask for the item I put on hold. Purchase item. 2. As I'm walking out, I stop and think, hey maybe I can buy something for my boyfriend. I ask the lady what she recommends for eczema, BOOM, kind lady busts out a huge book of herbal remedies, and leads to me the tea oil section. Second transaction. 3. One more time, heading for the door, and my eyes catch a wall, a HUGE wall of herbs... herbs galore. WAHH? This IS the Herb Room... hmm.. walk on over and oh my goodness, it looks like a medieval apothecary. This is where I grab a bag of chia seeds (1.15/oz ... not too shabby!!) and get a good 2 months worth of chia seeds. Walk over to register and proceed with my final transaction. This place is awesome, and also, I bought apple cider vinegar at the Food Bin which is right across the very tiny lot. I feel enlightened just from walking in (Ha). :) read more

One of a kind gem. Bulk EVERYTHING. Any kind of herb, tincture, oil, you could need

Best place for natural remedies in the entire bay area - make-it-yourself recipes and supplies, amazing library full of books to borrow or buy with DIY health recipes and ideas; clays to make your own masks, natural cocoa butter bars that melt with body heat, and every kind of remedy available on the natural market - why go to New Leaf when you can come here? Free tea, parking and smiles =) Just be sure not to use them as doctors - one person working here gave me the pseudo-recommendation that what I had was an inflamed bug bite, but it was really a swolen Staph infected boil. So yeah, this is NOT a clinic... DO NOT get diagnosed here, go to real doctors or naturopaths for that! read more

Since 1995 I been doing business with these folk, I used to be a regular then I moved out of state. Called them today and they had the exact 2 teas I wanted, They had no problem selling to me over the phone. It has been over 5 years since my last purchase. Nice folks fair pricing. read more

I feel very lucky to have a store like this in the area. Recently I purchased a boat load of taoist herbs that I'm not sure where else they can be found besides buying online. Free tea on tap as you walk in and great service. No reason to not stop by and take a gander. read more

Having super sensitive skin is a curse. After major surgery last September, my Dr has been hesitant to give me any scar remedies because of an allergic reaction to the stitches and adhesive from bandages. I've been looking for a natural, sensitive scar cream and stopped in here thinking that this looked like the place to help. The lady that helped me was super sweet, knowledgeable and didn't hesitate to recommend a scar gel. My scars are already looking much better, the gel doesn't smell too strong and most importantly my skin tolerates it well. Hubs was looking for some artichoke tea and found what he needed. This place was cool, I really liked it and the fact that our requests weren't even considered weird. read more

I've shopped at the Herb Room for 20 years. Last week I went in to buy some tea, I was PLEASANTLY surprised! It is still the earthy, sweet Herb Room we all know- but improved in so many ways. Its easy to move around now, the shelves are immaculately stocked and tidy. The energy is clean and warm. Thank You : ) read more

Second time coming here and there will be a third and fourth guaranteed.... The staff is extremely helpful and knowledgeable about what you can use for all types of ailments. They have a myriad of choices and will actually give you their opinion about brands! I love that. Thanks Herb Room for letting my inner Hippie come out! read more

Ideal west side location. After shopping here for years, I will never darken their door again as long as Doug is managing. He took a huge emotional dump on me, based on unfounded rumors. Not cool to say the least. Not deserving of our business or trust. read more

The Herb Room is a Santa Cruz local treasure. I used to come over the hill from San Jose just to visit the Herb Room (and, oh yes, to say hello to Mama Pacific.) Since now even the Whole Foods Market has mostly stopped carrying bulk herbs, oils, and lotions, the Herb Room has become a rare throwback to the Whole Earth '70s; you can even bring in your own bottles for the bulk oils and lotions -- just as if people still cared about eco-things like reuse and less packaging, and had not yet been reeducated by the Rupert Murdoch networks. The wonderful store people do indeed make you feel like there is nothing odd about this and you don't even have to feel guilty of commiting extreme woo-woo. Needless to say, the herb selection is amazing and the quality superb. May the Herb Room stay in business forever. One more reason of many Santa Cruz can be proud to be. read more

Loved to see that this place was still open during Covid, was super excited to go! However when I got there I was greeted in a less than enthusiastic manner by both employees. Proceeded to look at the list of herbs they did have available and when I asked for my first order, the employee helping questioned the amount saying, "that's all??" I was definitely going to order more, but the attitude really had me feeling off. The herb I ordered was running low anyways, so I left with a bad taste in my mouth. Customer service is extremely important at any establishment, hoping that this isn't a daily occurrence for other customers here. Maybe the employee was having a rough day, we're all human, but was thoroughly disappointed with my experience. read more

This place offers so many good herbs, clays and natural body products in bulk. They carry several types of containers and devices to mix and make your own concoctions. Not to mention the staff and aura of the place are beautiful. read more

This is my favorite place to get herbs for my tinctures and salves. It is well worth the drive to the coast.

Serving as a true backbone of the Santa Cruz lifestyle, the Herb Room is a must for locals who seek holistic healthcare. They have every type of herbal remedy including fresh Chinese herbs! There are also different types of organic soaps and oils for sale by the ounce depending what kind of container you choose to fill it up with. The staff so far as I've been there is very knowledgeable on knowing which herbal counter agents to provide you with a peaceful remedy. All in all, give this place a visit! Strength through natural healing is ta go! read more

This is a tiny little store where I can buy bulk triphala and empty capsules. I can fill my own capsules and save money I can also buy giovanni organic shampoo and conditioner by the ounce (fill your own bottle) to save money. Don't expect a shiny chain store -- this place is very earthy. Many unique items, lots of by-the-ounce herbs and teas. In the same parking lot is a very nice, tiny local grocery store with many natural items. Their bottled vitamins can be full list price, which is too bad. read more

The herb room is amazing. The ladies who were working there were very kind and helpful. I love that you are able to buy in bulk/bring your own containers. They have so many amazing herbs, supplements, soaps, and so on to choose from. I was definitely blown away by their selection. The prices are reasonable which is also a win and even then I'd rather support a local business even if prices aren't as good as a chain stores. read more

I LOVE the Herb Room! All you have to do to appreciate this place is go an hour away in any direction and try to find some herbs, or supplements or other "alternative medicine" in most other locations. I once tried in Grass Valley area to get some herbs for a sick friend, and all I could find was an EXTREMELY limited selection at the Health food store, and the other choice was a kind of tourist place that sold some sage in packages and a few other very popular herbs that looked like they had gone way past their "shelf life." But this isn't doing the place justice, by only saying what other places DON'T have. Let me talk about what they do have... I have found the people working there very helpful, willing to share helpful hints and also let me know when they don't know about a particular item (just as important!) There is a major selection of Chinese Herbs, and Western Herbs, that you can buy in bulk. Wow! Nice choice of supplements, and often having a sale on one of their major labels. And they have great hours too, open til 10PM. So grateful for the Herb Room! read more

New to the area, just discovered this store and I love it! I found every herb that I needed. BUT I have a suggestion to the male clerk working on 11/09-Friday around 4:20ish, when you obtain a job dealing with customers it is best if you greet them with a smile and maybe a hello. I was greeted by you with a roll of the eyes-and you muttered, "shit". I drove 24 miles to your store to buy herbs that I use as medicine for myself-I was stoked that you guys carried what I needed but was upset on how rude you were. I was happy that te female clerk who took over after you stormed out was excellent and gave is proper customer service that will bring us back to this store. read more

An amazing establishment, love everything they sell. Only problem is the attitudes of the women who work there. They are the reason I go to New Leaf for herbal supplements. If you ask a question or ask where a product is the dirty looks and attitude directed towards you is ridiculous. I don't understand why they hire employees that don't want to work and have the worst manners. They are extremely unhelpful and rude. read more

I find that they have the most extensive and inexpensive bulk selection of western and Chinese herbs anywhere in the bay area. I was able to find bulk Linden tea (known as Tilleul in France, and an excellent relaxant and sleep inducer), which is a rarity in the US. Friendly and laid back staff. I am always able to find parking in their relatively small parking lot. One of my favorite places to shop. read more

Great selection and a lot of fun to shop here. I just wish the staff were a bit nicer.

I'm going to give this place five stars because it is the best that I have seen for what kind of store it is. I am a lover of mud masks, aroma therapy, day spas and witchcraft. This store carried so many of the supplies that I need and love. There were so many beautiful colored vials and bottles from large to small. They were inexpensive too. I was able to get a large amount of pure almond oil, avacado oil and other types of oils to use for massages, aroma therapy oils and witchcraft oils. Sure not all the herbs are fresh because that would be impossible year round. The herbs are much cheaper to buy here and they even sell the little geleton caspules (vegan) So I make my own vitamins rather than paying full price for a bottle in a health food store.. This cost a tenth of the price. I love that they sell dr bronners lavender liquid soap in bulk here! Just a squirt and my whole house smells of it. The peppermint dr bronners liquid soap is sooo great for those hot days because it really cools you off. You can bring your own bottles and its cheaper that way... (and it makes your home prettier when you use your favorite bottles from home anyway.) I love this store. read more

Before going shopping at herb shop, I read the yelp reviews lol I saw that they had low rates on their employees which made me not want to stop by but I was desperate in finding some herbs (which were definitely at the herb shop :) anyways I was greeted by a young girl probably around the age of 19, she was very nice, she greeted me with a hello and a smile! She helped me find what I was looking for so overall my experience wasn't bad! Sorry for everyone who gets the bitchier employees! Hopefully I don't /: read more

If you find yourself away from Alameda and can't visit your friendly neighborhood acupuncturist and oops you plummeted down some stairs to avoid being squashed by a giant desk. You might find someone who loves you to go to the herb room and get you some liniments to heal the nasty bruises. read more