Fast, timely, and I spoke to a real person. Got a rocking chair moved with no hassle.

Used Golden Express for first time, very responsive, quick and affordable. Excellent service, very professional, highly recommend, had a very sentimental painting shipped from CA to CT. read more

Golden Express is fast, efficient and made a miracle happen in no time. This courier service is top notch and has outstanding customer service. I highly recommend using them first. read more

I use this courier service quite frequently and have had outstanding customer service!!! Very prompt service and friendly personnel. I highly recommend using them first. read more

Horrible company. Picked up products from our facility and their truck hemorrhaged oil all over our facility driveway. My employees noticed this immediately, even was captured on video, and when brought to the owners attention-complete denial, "our truck isn't leaking". Well no wonder, because it ran out of oil on our driveway! Arrogant individual refused to make any amends nor offer to come and spend a little time to rectify their mess when asked first politely. If this is indicative of how they operate, I would not trust them for any shipping nor courrier needs ever. Clearly a second rate operation with no values. read more

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Excellent service, fast respond. Pick up and drop off document as requested. Highly recommended.

Professional, expedient, communicative and courteous. Quick response time and on time delivery. Thank you!

DO NOT USE THIS SERVICE! I confirmed everything last week. They failed to show up for the pick up. They failed to communicate with me that they did not pick up the item. I had to call to learn that their driver didn't make it. read more

I am in the legal business and my clients are attorneys. So I need perfected detailed service. No mistakes tolerated. I've been using GE for years. They are professional, reliable and efficient. Most of my jobs are usually done on short notice when the attorneys need it "right now." GE always are able to accommodate my schedule for pickup throughout the Bay Area. Their pricing is extremely competitive. They are all friendly. They are people of their word for pickup and deliveries. I've trusted them for years with my legal packages for delivery. You cannot go wrong with this delivery service. I would highly recommend Golden Express for any delivery without any hesitation! read more

I was supposed to receive my packages on March 1 still haven't received one damn thing hurry up already they suck wth is it so damn late?

I've been using Golden Express services for many years. I'm in the legal business and always have legal documents for deliveries. I trust Golden Express drivers' services. I've sent from legal documents to fragile deliveries, which they've handled with care. They are professional and their services are tailor made to service your professional needs. They are very reliable. I used another company one time and my nerves were a bundled of stress balls, because that other company was unprofessional and I worried all day, for hours, until the package was "finally" delivered, after getting lost (with GPS), then after it was delivered to the wrong place. And there were too many complaints to spend my time to talk about. But when you put your package in the hands of Golden Express, you can be assured that it is in good hands. Once Golden Express picks up my package, I no longer worry about its delivery. They are very efficient. Beginning with placing an order for pickup all the way through to the delivery point, I give five (5) stars. The drivers are, also, friendly and smart. I just had some legal documents picked up today, from Santa Clara to Oakland, so now I can move on to concentrate on other business, worry free of those documents. read more

I was sent a fake cashier's check for the payment of a motorcycle. When I tried to cash it the bank told me it was a fake check and kept it. They almost called the cops on me and pressed charges. There was a good amount of time and money wasted. So I left a fowl review. The company then emailed me and said that I need to remove the review and I had their permission to contact the local authorities if I wanted to now. And they never tried to make it right with me, they just said sorry. read more

Exceptional service. I called them on a Saturday with a long distance Bay Area delivery (Albany to Santa Cruz) that was urgent. They quoted a figure that was only about 25% higher than a Lyft for the same distance (ie very reasonable). They picked up within a few hours and delivered directly to the recipient. They even picked up a package from the recipient and mailed it to me, at no charge (though we hadn't discussed this, they just called me to ask if it was OK). This is a great company! read more

If I could give them no stars I would. Promise me delivery by 2pm. At 430 I get a call from someone saying the wrong address (Ave, not Street) and saying he's at the airport, at least 30mins from the delivery site. Try to reach client, cannot. Worry worry. Guy calls a half hour later, is finally at the address and asks if he can leave package IN THE DRIVEWAY. What. The. Hell. Then I have to call FOUR times to get them to email me a receipt. At least they dropped the price significantly. Still tho. Use someone else. read more

I placed an order online for a delivery saying the package would be ready for delivery at 10am. At 11am, I got the first response from them in an email saying the driver was waiting outside. By that time, Rapidus had picked up and delivered the package. (I highly recommend them, you see in real time where the driver is from the moment you place an order, all online or in their app.) I responded to the email saying given I had no response from them, I used another service. (Rapidus, which I highly recommend. GREAT user experience) They said they were going to charge me $30 anyways. Oh well, it was worth the peace of mind to use Rapidus. read more

You tried the rest now try the best. Golden Express truly takes the gold in punctuality and customer service. Here's a story for the kids: I work for a small-mid size engineering firm in San Mateo and had 10 sets of plans requiring same day delivery to a client in San Jose. GE was more than willing to go the extra mile (no pun intended) to insure our product's arrival in the most professional manner - no small feat considering this assignment was on a two hour deadline. This was my first transaction with this company but it surely wont be the last. I'd highly recommend you give these guys a try read more

Was stressing out on delivering a present. I was recommended to use GE for a same-day delivery. It was pretty late in the day already but was told they work 24/7. So I gave them a call. Long story short, had a great experience using GE. They were prompt in picking up the package. And as a same-day delivery service, the price was reasonable. I got a call later that night from my friend saying she got the present :) I will definitely recommend my friends to use GE. Keep up the good work!!! read more

Was in a jam and needed to have some very urgent documents delivered from my office in Oakland down to San Jose but was in the middle of a sales meeting, so delivering them myself was not an option. I started freaking out thinking that I was going to lose my job for the oversight but one of my colleagues asked me to calm down and suggested a sam day courier service. I had never used a same day courier before and found these guys online. Was surprised that their rate was very reasonable for what they managed to accomplish. They driver showed up at my office very quickly, almost as if he was hanging around the corner, kept me updated and had my documents delivered in less than an hour from the time he picked them up. I would highly recommend this service. These guys are lifesavers or in my case jobsavers ;) read more

Exceptionally professional, reliable, efficient delivery service. Each job was done on short notice and they were able to accommodate my schedule. Their pricing is extremely competitive. -Friendly Employees - Quick pick up - Quick delivery - Great prices You cannot go wrong. I would recommend Golden Express for any delivery without any hesitation! read more

This review has nothing to do with their service but rather their shitty drivers. I was trying to merge into busy traffic, sped up to a gap with plenty of room, their driver sped up behind and tried to block me, pulled next and tried to run me off the road. This was an easy merge, not cutting off traffic, and they chose to make it dangerous. read more

Golden Express is a very professional and efficient delivery service Company. Our accounting firm has used Golden Express for expedited shipments on numerous occasions. On one occasion, I needed documents delivered within the hour and Golden Express was able to deliver. They are headquartered in Palo Alto which makes it convenient to make shipments throughout the Silicon Valley and San Francisco. I think this service is great for any business which needs reliable same day delivery services. I will definitely use them again. read more

I just started a new job and needed a courier. I called Golden Express based on the reviews here at 3pm on a Thursday. It rang 100 times and then disconnected. I checked the number and called two more times. No answer. read more

If I could give this delivery service more stars I would. My wife and I applied for visas for India for our kids, the visa folks finally released the passports but I wasn't able to make the pick up time b/c of my work schedule. I called Golden Express to see if they would, not only did they pick up the passports but they double checked to see if the visa has been granted and unfortunately it was not and the folks at the visa office requested additional documents. But they did not even email or tell us, and instead had a pick up date scheduled but the passports didn't even have the visa stamp. Golden Express totally saved us big time, now they will be going back tomorrow to drop off the additional documents the visa office requested. I don't know of any delivery company that would double check like they did. Wow, thank you so much!! read more

Extremely fast and consistent! Golden Express shows no lack of professionalism in their service. Even at odd/peak hours, these guys have provided a speedy and reliable courier & freight service with very reasonable pricing--no matter what time or day it is. read more

Extremely reliable, efficient and honest. Some of the best delivery guys I've ever worked with.

Golden Express has really come through for me in times that demanded on time deliveries. I am grateful to have used this service because I was given prompt service, a friendly and positive demeanor, and the best value. I know my clients value my services and I owe that all to Golden Express' top tier service. I HIGHLY recommend Golden Express and I will continue to use them for my future needs. Thanks! read more

I use Golden Express for all my same-day deliveries. The rates are reasonable and the drivers are friendly. My company Geofranc has used them for over 2 years. Not once have we received anything less than great service. read more

If I could give this company 10 stars I would! I needed a prototype for a Mec Eng project I am working on safely transported from Palo Alto to my start up in LA. Golden Express brought the prototype to me. I worked on it and also sent it back to Palo Alto using their service. I had no idea that things could get shipped so fast between Norcal and Socal. I used their same day service for both shipments and will definitely be using them again in the future. read more

These guys are great! I needed a last minute same day shipment done from here to LA area. The rates are very reasonable and no problems arose! This was the first time I used them and I wouldn't hesitate to use them again! read more

They are faster and cheaper than sending packages thru FedEx / UPS and they have great quality service! I will never go back to the larger companies as long as they are in my area. read more

My experiences with Golden Express have been great. The freight distribution network delivers our goods and services with no trouble at all. They are punctual and available for help when I need them. I would highly recommend this group. read more

Our small business uses these courier services on occasion. The owner is this really nice man, so we tried him out. True to his word, they are never late, never. Every single driver I've met is polite, respectful, and on time. They've saved my life more than once getting things delivered on time. read more

I'm giving Golden Express 3 stars because I've never had any issued before yesterday. Based on my experience yesterday though, I would give them one star. Normally the courier shows up on time and delivers the package with plenty of time to spare. I've never had an issue before. We have packages that are VERY time sensitive and I've always been able to rely on Golden Express. However, yesterday was not acceptable. I called Golden Express around 1:30pm to request that a package be picked up from Sunnyvale by 4:00pm and delivered to Los Altos no later than 5:00pm (a 25 minute drive). After numerous follow-up calls to Golden Express the driver did not show up until 4:45. With no sense of urgency and a bad attitude he left with my package with instructions to call me when it was delivered. It was not delivered until 5:30. I'm not sure if I'm more frustrated that it was late, the person I talked to kept insisting it would get there by 5 or the driver had a bad attitude. Either way it was definitely not ok. I'm not sure I will give Golden Express another chance since I can't risk it. read more

I have used Golden Express numerous times for work and it has always been excellent; courteous, prompt and reliable. I had to use them personally last Friday, in the late afternoon to pick up a package for me as I would not make it in time and the package was very important. Once again, I was not disappointed and Golden Express delivered the package to me later Friday evening and they were my hero! read more

One of the fastest services in the Bay. If I need anything delivered on time and within the area, I go with Golden Express. Really courteous professionals. read more

I needed some trial exhibits picked up , copied and mailed out to me. AR and his team delivered the goods! they even put up with dealing with the dickhead opposing counsel for me - good work GE DELIVERS!! read more

My company uses Golden Express for all of our courier and freight needs throughout California. We have never had any problems. The courier services and freight services they provide are exceptional. I also love that I never have to go through an automated response system to reach them. They take the headache out of logistics! read more

Awesome Customer Service needed my documents within a very specific time frame and they delivered!!. I'm happy to know there is a company I can rely on when I need to send or retrieve important documents. they are a courier and freight service company and excellent at that!!. I would highly recommend them to anybody. read more

We've used Golden Express twice, both times when we had a rather tight timeline. They were friendly and quick to respond to my online requests. The driver showed up about 15 minutes after my request and got our deliveries to their destinations right on time! Thank you for making my job just a little less stressful! We will use these guys again for all our future courier needs! read more

I was helped by quite possibly the kindest and most professional man ever. Not only did I give him last minute notice on the weekend (like 2 hours), he was very cognizant of the severity and sensitivity of my situation and was supportive and comforting through the process. Mind you, I interacted with him for maybe 30 minutes in person, but it only took that short amount of time for me to feel that I 100% made the right decision in hiring him. Plus, he didn't make his price outrageous either even though it was short notice on a weekend. A very WELL DESERVED 5 stars for you sir... read more