The service was horrible I don't recommend anyone going to the golden chick in Buckner the girl that was taking are food orders from the moment we got there she was so rude she was screaming at us she even called us some words I can't believe somebody would say to a customer. If I could, I would not even give it one star read more

Food is horrible and service, my chicken has gravy or something and I didn't even order that it's also old n soggy should stay away from this specific location read more

Golden Chick - I open the box to see my order and I find the tenders soggy and for some reason there is gravy or potatoes on my chicken - Fast Food Near Me - Dallas, Texas

3 meals all had Large cups, when we get there they informed us that they had only small cups, I didn't mind. But, I didn't get a refund or any of the right items. Why? Seriously, why? read more

Ordered a small meal. The drink was 7/8 full of ice. The tender salad was all lettuce. No roll. Forgot part of the meal. Very disappointed. read more

Golden Chick - a salad with lettuce and carrots - Fast Food Near Me - Dallas, Texas

Tell me why I stayed the drive thru for 25 min....took one order and completely didn't say anything for 3 min. Didn't bother to say "one moment please" "one second" NOTHING. Her service was ass, rude as fuck, didn't give a fuck. That's fine too. Hate your life. But don't take out on people. TRABAJA PENDEJA. Thank you I left and went to Mc Donald's it's right next to this place, good service, actually FAST. read more

I've always been a fan of this place but what in the world is going on with you guys? I wanted to try the new Cholula chicken strips. I pulled up to the scene, checked out the menu, and noticed I have to fork out more money for you guys to sprinkle on a little Cholula. Yeah nevermind I have some at home. I'll take the 4 piece spicy. The drive thru lady ( bless her heart ) is working the front window and the menu. She's talking so fast I thought I was at an auto auction. So, I quickly spit out my order. Picked up our food and sped home. Stomach growling like a dog in heat. Opened the box and what do I get? Four chicken sized fingers, not the real strips I've grown accustomed too. I guess I'll have to take my money elsewhere since you guys wanna get all shiesty with your chicken. read more

Golden Chick - Chicken strips. I mean chicken fingers - Fast Food Near Me - Dallas, Texas

Customer service here sucks. They are eating while working. Never have food ready always having you wait over 15mins in Drive thru ! They will have the car ahead wait at the window instead of having them move up. ALWAYS DISAPPOINTED COMING HERE. read more

I order from Golden Chick on Davis in Mesquite.. The Chicken wasn't fresh. The roll wasn't fresh it was old as well... I will never order food from them.. I used Uber eats This was wasted money...I will just stop using Uber eats as well. read more

After my husband placed our order at the drive thru & paid, they asked him to pull forward & wait. After waiting 20 minutes & seeing every other customer leave with their orders he decided to go in. He let them know he'd been waiting 20 minutes for our food. the young lady said, okay. nothing else, no apology, or offer of food. So he asked if he could get a refund, to which she happily responded "sure!". I'm not sure if there's a specific clientele they're looking for (doesn't seem like a bougie place lol), or if it's crappy service. Either way, we won't try again. read more

I want to thank the management for the lack of training and leadership. There is no way a person orders family mash potatoes with no gravy and get two gravy's and no mash potatoes. So disappointed in lack of effort this place has shown read more

Horrible Customer Service !!! Lady in the drive thru was very rude this was abt 12:00p on 2/25/22 and besides that after I got to the window I was like can I please get Zing Sauce she instantly said with a attitude naw we aint got none of that mind u she said I had to wait 30 mins for Mac and Cheese !!! She read my order which was correct but the order was messed up !!! I ordered a breast and a wing and i got a cold thigh and wing !!! My husband ordered fries and they gave him uncooked dirty rice smh they suck we will never return there !!! They messed up my whole appetite !!! DO NOT GO HERE !!! read more

Not only did i wait in line a long time...i received my drink like this, in that case,i would of f*cking gotten a small drink!

The rolls,gravy,and corn nuggets were great. The fried,roasted,and chicken in the chicken salad were way over brined. The dominant tast was only salt. Craved glass after glass of water for a hour after eating. The service was outstanding though. read more

Yesterday i went i parked since i ordered online and when i was doing my order it gave an option if i was to do curside so I choose that option so i got there was waiting in my car about 10 minutes and saw that nobody was coming out so i went thru the drive thru and asked what was going on with my order that i been waiting 10 minutes and they tell me what order and i was the one that i order online at first he was like we don't do online orders then he corrected himself and said oh we don't go outside and take but i was like thats what it says in the app so i was there on the speaker and he was rude he did not tell me you can move forward or anything i was so disappointed im never coming back to this place its to expensive and they still have there attitude hell no im not waisting my money with them read more

It was so bad I wish I could rate it 0 stars I popped so bad I stank the bathroom and I had to go to the hospital for 2 nights because of food poisoning. read more

They putting to much damm ice on the drinks !!! I order a large drink and more then half of the drink is nun but ice , they keep on doing that with the ice and I think that should be fixed I bought a large for a reason not for more damm ice !! Like if I bought a small smh f y'all read more

Went to go pick up a order and the speaker lady was very rude, but I'm not surprised this isn't the first time.. wouldn't recommend going here. read more

On Saturday 7/17 I try the honey sesame chicken breast and it was terrible very dark and hard like a rock ,I ask that dish 3 times for me and my kids and it was trash like it they keeping from several days!!! Ready for the trash not for sale. read more

They're food is good but I've never had good customer service here and I come here a lot and it always takes forever to get your food so if your in a rush because this is a fast food place don't recommend but the food is good also came on a Sunday @ 8:35 trying to go inside to order food to go bc drive they line was long and they said I had to go through the drive thru because it was already closed but they close at 9..... read more

Not clean and sanitary it smells like they cut the chicken fresh there like skin debone like you would smell at pilgrims pride factory. It smelled like chicken blood and guts. I will not be eating here anymore. read more

They're supposed to close the drive through at 12am. On weekdays and I went around 11:20. The girl working the drive through was rude and too lazy to do her job and work so she said they were closed. read more

Go there all the time and I never have any problems. My food is always hot and juicy. The customer service is always great. Now that they have a new management and one of the managers there is very good with taking care of her customers I think she's the assistant manager and her name is Irene. So want to say keep up the good work. read more