Since a traumatic incident that happened to me as a child, I've always been extremely…read moreself-conscious and terrified to enter any Dentist office. Walking and interacting with Mr Rosales and all his amazing staff was truly an amazing experience. I've never felt so comfortable and impressed by professionalism in an environment like this before. They truly changed my mind when it comes to oral care and it generally feels like they're always looking out for me and see me as an individual and not just a random nameless patient Please I really insist anyone who's had a tough time with other Dentist in the past to please give them a shot. I guaranteed they are so worth it and this is coming from a person who usually does not do yup reviews, but they generally have helped me so much.

Short version? This is the dentist office you have been looking for. They are welcoming, treat you…read morelike family, and the cleanings/procedures are pain free. They tell you everything before you pay for services. No pressure. Long version? I think it's really hard to find a dentist that you genuinly like or love. I had been searching for a dentist closer to home as I had previously commuted to Diamond Bar and Fullerton. Both places, my cleanings would be a "feels like forever" uncomfortable process- my body tense and just holding my breath during sensitive sections. After reading all the reviews, I decided to try this office out. As soon as I walked in, I am greeted by name, not "what's your name?" The person who walked me into the room made me feel comfortable as I told her about all my anxiety about the dentist. At this point, I hadn't seen the dentist in a year and was overdue on cleanings. After baseline xrays and photos were taken, Dr. Rosales explained everything thoroughly. He explained the xrays and what he saw and explained why I had sensitivity issues not just that its a common thing to have snesitivities to hot/cold. Dr. Rosales also explained the plan moving forward and what he thought would be best to get on track. Before any treatment were rendured, I was explained the cost and wasn't pressured into anything I didn't feel comfortable doing. Even when I told Dr. that I was told I was due for a deep cleaning, he said he would check xrays to ensure that was needed. The deep cleaning could wait. (Yess!!) Fast forward to my cleaning appt. I'm a hot mess, anxious, but the team ensured I would be fine. The dental hygenist (amy?) was so chill and made me feel more at ease. It wasn't the typical "sit here, open your mouth"... we talked and she distracted me. She placed numbing medication all around my gums and I didn't feel anything. I got so emotional. The first time ever in my life, I wasn't holding my breath, gripping my hands, or sweating during a teeth cleaning. This right here, has changed everything. This is the dentist for life. They make you feel so welcomed, like family, not just another person/chart to have cleaning or procedures. You can tell, they all love what they do, and really care for you as a person... thank you soooo much. I have already told 2 or 3 people about this place!!

30 years as a patient and always 5-star service. I have…read morereferred 3 or 4 friends to him and they all stayed in his care. The best.

Dr. Tanaka was referred to me by a family member who has gone to this dentist for years…read more The office was able to get my +1 in for an emergency crown repair on short notice, and then got her back in shortly after for a follow-up and cleaning. I myself needed a new crown so I scheduled myself, too. First, I got a basic exam and teeth cleaning by Kelly. She was easy going and professional, and that part went (relatively) painless. I had gone to another place a few years back that practically butchered my mouth and made it hard to eat for a few days, so it was nice having someone who knew what she was doing. Afterwards, Dr. Tanaka took a look at my tooth with the missing crown and made a few recommendations, explaining both to me and the assistant/resident/student (I mean no disrespect, just not sure) what he wanted to do and why. I felt absolutely confident that I was getting the best possible care. I have a follow-up appointment myself, and though I never look forward to dentist appointments, I look forward to having my teeth taken care of. I have no doubt I'll receive the same quality care and expertise that made my family refer him to me. Thank you, Dr. Tanaka and staff!

Widom Tooth Removal - I had needed to get this done for awhile now and unfortunately, I waited too…read morelong and one of my teeth got infected. Thankfully Dr. Seini was able to take me in the very morning I felt pain. I'm a baby when it comes to pain but she yanked those 3 teeth out in about 10 minutes and I felt NO pain, just pressure. I can see why she's one of the best destists in OC. Shoutout to her kind and amazing staff as well. The front desk lady/ receptionist & the hygienist that helped me out were both so patient and caring. I had a really positive experience and would recommend Seini dentistry to anyone!

My daughter and husband both have gotten helped with Samira, very last minute, and super thankful…read moreto have found her. My daughters cap tooth fell out and they glued it back in for her, and my husbands veneer chipped. Both of their procedure literally were maybe less than 25 minutes.

Professional, friendly, gives thorough explanations, and makes you feel comfortable. Great dentist!read more

Been coming here for a few years now. Dr. Shahbandi is very knowledgeable and the rest of the staff…read moreare great. Lots of different types of treatments available and they will walk you through whatever you need. Never had any issues and scheduling an appointment is straightforward. Highly recommend.

Dr. Bourg and her team are a wonderful dream come true. I've had a lot of experiences with dentist…read moreand she is by far the best.

This review is for Dr. Farzin, a superstar & noble hero amongst men in the dental/oral surgery…read morefield. I had the honor of being treated / am still under the care of Dr. Farzin for an implant. Unfortunately, as it does happen, my last molar was a root canal & the crown broke off. The person who did it for me years ago wasn't in the field anymore (or didn't want to take responsibility, consider it a bullet dodged) so Dr. Hanna had me seen by Dr. Farzin. Together he came up with a treatment plan for me which included extracting the tooth. Now, that was an ordeal for me because I'm a Nervous Natalie, but he is efficient & thorough in how he works. Yes, extractions aren't exactly fun, but it was not a long or drawn out procedure & I healed well. Fast forward to a few weeks ago where it was time to put in the post for my new tooth. This included a special scan so that he can study & create a method that is precise & quick. I was really impressed at how quickly the procedure was, & yes, although I worried, it was really for nothing. While we wait for healing & for the actual new tooth to be installed, I am currently healing well & will return for a routine x-ray to check on how it's settling in. I really think that Dr. Farzin deserves a special place here within my reviews. For anyone who is nervous with dental things, you're really in good hands at this office with the entire staff.

I've been coming to Preferred Dental Group for a couple of years now, and every visit has been a…read morepositive experience. I always feel taken care of and truly understood. I bring my children here as well, and we've consistently received excellent care--whether it's for routine cleanings or emergency visits. Both of my kids feel comfortable and confident with the dentist, just like I do. I struggle with dental anxiety from past experiences, but Dr. Dialani is always incredibly patient and treats me like family. The entire staff is kind, welcoming, and very helpful. Going to the dentist can be stressful, and finding a good one isn't easy--but I'm so glad we found this office.

Really bad experience in this place. My husband got a crown 1 year and a half ago and did a…read moreterrible work on him. He kept having pain and discomfort, feeling that food kept getting trapped so we changed dentist and they found out that the crown poorly installed and caused cavities.

Dr. Shah is great! She is patient and listens to her clients to make sure they feel comfortable…read more The setting in the office is a small family practice. Dr. Shah and Rosa make you feel welcome. I heard about Sunkist by my older brother and now I've brought my other brother here as well. I trust them with my teeth. I have such a sweet tooth so I'm someone that needs to be extra attentive to my teeth, Sunkist has given me just that. Attentive care, patience and piece of mind. I'm someone that was afraid of the dentist but not anymore with Dr. Shah. I would continue to recommend.

Kind staff. Good doctor. I've needed a bunch of work done and they've always been upfront and…read morehelpful.

This place is an absolute joke, and my recent experience with their billing practices has been…read morenothing short of unacceptable. I was a patient here for several years before ultimately deciding to move to a far better dental office due to what I felt was consistently inadequate and, at times, disrespectful care. Over a year after I stopped receiving treatment here, I suddenly received a bill in the mail claiming I had an outstanding balance. This immediately raised a red flag because I have always paid my balance in full at the end of every visit. When I called to ask about it, the staff member I spoke with told me it was likely a discrepancy related to their transition to a new billing system and that many patients had received incorrect balances. I was explicitly told not to worry about it and to ignore any additional notices while they worked with their financial team to resolve the issue. Unfortunately, that reassurance turned out to be completely meaningless. Over the course of the following year, I called at least seven separate times regarding the same bill. Every single time I was told some version of the same thing: "Don't worry about it, the balance isn't accurate, please disregard it." Not once during those many calls did anyone take ownership of the issue or resolve it properly. Then, out of nowhere, I received a letter stating that my account had been sent to collections for the exact balance I had repeatedly been told to ignore. When I called Gentle Dental to ask how something like this could possibly happen after a year of being reassured that the bill was incorrect, I was told they would "look into it" and get back to me. Today I received that call, only to be told that the balance is apparently legitimate and that I now need to deal with the collections agency myself. Let that sink in: after over a year of being told to ignore the bill, and after multiple phone calls seeking clarification, they somehow missed this every single time and allowed it to escalate to collections. This level of disorganization and negligence is staggering. A dental office should be able to manage something as basic as billing accuracy and patient communication. Instead, they repeatedly dismissed the issue, provided incorrect information, and ultimately pushed the consequences onto the patient. What is most frustrating is that this entire situation was completely avoidable. Had anyone taken the time to properly review the account and resolve the discrepancy when I first called, none of this would have happened. If this is how they handle billing and patient concerns, I strongly encourage others to think twice before trusting this office with their care.

​After being loyal patients here for years, the quality of care at Gentle Dental Orange has…read morecompletely collapsed. This office is owned by InterDent, and it is clear that private equity profit margins now take priority over patient health and professional ethics. ​My experience on Jan 17th began with them unilaterally moving my appointment time and then rudely informing me I'd be canceled if I wasn't there by the "new" time. The receptionist was untrained and unprofessional, making vague, unsettling comments about the "type of treatment" I'd receive once in the chair. ​It only got worse. My son was pressured for a $200 "laser treatment" he'd never needed before; when he finished his exam, he was left laying back in the chair with his bib on, only for the receptionist to walk in and rudely ask why he was still there. ​The final straw was my husband's appointment on Jan 24th. He was quoted $1,200 for a laser treatment. When he requested a standard cleaning instead, he was told no one was "available" for a cleaning, despite staff being available for the expensive upsell. The office manager was combative, argumentative, and interrupted him while he was speaking to the dentist. They ultimately claimed a standard cleaning was a "liability"--a transparent excuse to force a high-cost service. ​We are currently following up with a second opinion. If our new dentist finds that my husband does not have advanced gum disease, we will be including that information in a formal report to the Dental Board of California. ​ We are done. If you value professional integrity, honest dentistry, and most importantly your TEETH stay away from this corporate-run upsell mill.

I tried changing my dentist here, but when they fix my crown it was horrible. It was oversize and…read morehuge which didn't match and fit the rest of my teeth. And the dental assistant was really mean, she kept using the sucking device on my Monroe ring and I felt like I was drowning in saliva and dirty water all the time. The water taste like toilet water whenever they rinse me. Worst experience ever and I'm never coming back.

Been coming here for years went in today to check if a filling broke dr said it looks like it's…read morecoming loose thought he was gonna have me set an appointment to get it fixed instead. Automatically said let's numb her up and started to give me shots to get numb not even giving me a chance to ask for an appointment. I understand that being a walk-in means that I wouldn't get serviced right away but haven't already been there for 45 minutes after being numbed then told to get more numbing added was just too much. Had to leave after waiting for so long and now just have a numb mouth for no reason just seemed unprofessional

I moved to Orange from NorCal and needed to find a new dentist for the first time in nearly 10…read moreyears. Not knowing exactly where to start, I found Dr. Lu from my insurance search engine and called his office to schedule an appointment. Upon arrival I was greeted by Dr. Luu and his hygienist Anh right away. My appointment was towards the end of the week and end of the day, so I'm sure they've been catering to patients all day, but they were still very accommodating, talkative, and really made an attempt to get to know me as a new patient. They took their time to examine my teeth for the first time and even gave me good recommendations that my previous dentist didn't tell me. It was only my first visit but I already felt like I've been a regular. Looks like I found my new dentist home! Would recommend for anyone looking for a family-friendly, warm, and genuine office who truly cares about the best wellbeing of your teeth! FYI - they have a second office in Riverside. FYI 2 - plenty of parking in an office park.

This dental practice is fantastic! The team is super nice and always makes me feel comfortable…read moreduring my visits. Highly recommend!