I came in here around 10:30am on 4/14/26. The lunch rush had started and they got rather busy. The…read morelady taking orders was the manager, I believe. She was dressed differently than the other employees. I didn't catch the name on her name tag, but the name on the recipe said "Alex". She said they were short staffed so she was helping make food in between taking orders, which was completely understandable. It's a good thing I stood up there to wait on my food as I was able to watch her make my order. This woman, after handling money, started making my wrap without gloves and without washing her hands. She was also on her phone, while making my wrap, touching the screen, etc. At one point, she dropped her phone on the dirty floor, picked it up and continued making my wrap. Having worked in fast food, and also having common sense, I knew that was extremely unsanitary; a complete health code violation. Since they were so busy and I was unable to wave her down, I sat down and waited until the rush died down to let them know I either wanted a refund or a new wrap. They threw the old wrap away and made me a new one which I greatly appreciated. My main point here is that I would have eaten that dirty wrap if I had not stood up there to watch her make it. Also, I imagine several other people sitting around me were most likely eating dirty food without knowing it. This is exactly how people get sick!

Ambiance- understaffed. Workers- overall needed much oversight from team leader…read more Came tonight to try new frostys. Out of Oreo. Chose brownie sundae instead- should have just left. Sundae was a vanilla frosty base that was pretty melted- not really cold even- and brownie stuff. I ate part of mine and threw out the rest. Partner had same experience. Women's bathroom was very stinky- probably floor drain had run dry. Overall it left a poor impression- I probably won't eat at any Wendy's for a few months after this. And I'll not order frostys anymore at any location. Bummer. I wanted to support their new products, but the Wilmington location really let me down.

Dairy Queen in Wilmington Ohio has always given us great food been through this place 50 times…read moremaybe since they established here. I usually get chicken strip basket with onion rings. The onion rings are heavenly ! Only one time did they give me some that I thought were a little to done. The employees are always great and care about their job.

They must have an issue with the plumbing, it smells like sewage. I'm not sure how anyone was…read moresitting in there.

Fast friendly service! Yummy Shrimp Cocktail. Lots of shrimp, topped with fresh avacado.read more

We've been coming to Fiesta Veracruz since we parked our camper at Pine Cove campground in 2024. We…read moreliterally come every weekend during camping season. The service is always outstanding. You will have the freshest chips and yummy salsa on your table seconds after being seated. The guacamole is always fresh and delicious and everything entree we've tried has been fantastic. We especially love El Tapatio and often order that. Grilled chicken with chorizo sausage and cheese sauce - SO yummy! Our favorite thing is probably the frozen margaritas. The best we've had anywhere, by far. Excellent flavor and the perfect amount of alcohol. It's a big restaurant with a lot of seating, so even when it looks crowded (we've had to park a street away sometimes), the wait is never long. The decor is well done on the inside, but we especially love the patio which is enclosed from all sides. We absolutely love Fiesta Veracruz and can't wait to go back every week. Ole!

Stopped in for a quick snack. Hubby & I ordered steak burritos. We were informed that they were out…read moreof Co2 so the soda pop machine was down. This is inexcusable as Frito-Lay/Pepsi Cola own Taco Bell. The burritos were good but doubt we would return. We've never encountered such a debacle!

Great food, always fresh. Service is always good and workers are friendly. Rarely any issues with…read moreincorrect ingredients.

Very bad business, you put a order through their app and they try to say they didn't receive it and…read moresteal your money. Blame it on your location and technology issues even though you have receipts

Just went through Wilmington McDonald's on rombach Ave and they pulled like 5 people up and some…read morepeople are still waiting for their food don't they use the the second drive thru window anymore to hand out food I guess not if you have food they will pull you up they either need better management that need to train people or get people in there that know what they are doing should have to be waiting for 4 sandwiches that are so simple to make

Food and service are good. Cannelloni is decent. Miss the live music on Wednesdays.read more

Looking for a lunch spot before heading out of town, and found the gem. I almost want to go back…read morejust to eat here again. Located I believe on one of the main roads in town. Food; Ordered the Calzone and was one of the BEST calzones I have ever had. The crust was so good, but how they cook the with parm and oily goodness. Service; sadly my server Katherine indicated it was her last day when I went, but she was great.

Best Arby's around. A little slow at times but has the best jalapeño bites! Always clean and…read morefriendly staff.

Customer service is horrible. Restaurant is dirty, tables have not been cleaned, and the floor is…read morecovered in a sticky substance. The staff could not be more under-whelmed to help with anything. My food took about 25 minutes to get to me after I ordered it.

spent $15 for some old ass chicken been sitting for hours. don't waste your money they don't cook…read morefood fresh here apparently.

I ordered takeout from here, tipped the staff, and drove the half hour to my home. When I got home,…read morethe veggie with guac I ordered was missing guac. Further, I ordered extra sour cream and received none on my burrito. I called the store to see if I could get a refund or credit since I wasn't going to eat it. The manager told me I could drive back and get guacamole. I explained that was a long drive and they laughed, saying "There's nothing I can do". Avoid this location and, if this is how Hot Head is training their people, avoid Hot Head altogether. I know I won't be patronizing any establishment with the Hot Head logo moving forward. Thanks for stealing $26!

This place is not worth putting a star, they got my order wrong after asking for my name to make…read moresure order is correct. Had to park to wait on ortder which is not a problem, then when guy brought it out did not have fries with it and I told him this and he stated I should have told person at window. person at window handed me my water and nothing else on order. I would have thought he would have made sure order was correct befor e he brought it out. When he brought fries back out had a really bad attitude like it was my fault that the order was wrong, then started be littiling me after I told him I was not the one that got order wrong they were. Started trying to provoke me into confrontation, as I was leaving parking lot he was filming me with his phone like I had done something wrong. Definitely was not me that caused the situation. I feel that this person was management and there is no way this person should be training employees to act like total jerks to customers. Last time I will go to this establishment

The fries are nice and hot and fresh. I just came through the line and they have the best mozz…read moresticks ever. Nice crunchy, cheesy string cheese, good mozzarella sticks not only that but they now have Cini bonds, but I never got my barbecue sauce when I even told the girl she was rushing. She forgot my barbecue sauce in the bag lol but overall the fries are fresh and the mozzarella sticks are good and I know my burger is about to be so delicious. The fries are a little too salty, but it's OK.

They are definitely a great pizza joint, their food is always top notch, and even if others don't…read moreagree, they are awesome. The food was as always, delicious, fresh and hot. And the customer service is exceptional to say the least, they are pretty awesome. The management must have had a huge improvement. No offense intended. But definitely a big leap from where they were at. Big thumbs up from me and our family.

The shack pepperoni pizza was awesome. Loved the crust, perfect!! and I can honestly say out of all…read morethe pizza I've had from there. It was the best pizza ever.