I went in expecting to get the typical pawn shop treatment but to my surprise, minerva was very…read morehelpful and took her time to help me find what I was looking for. The prices were better than most places. Love this shop.

The worst pawn to ever try to go to. The females always seem to have some type of attitude like…read morethey hate their job. They offer you the lowest when you most definitely can get it higher somewhere else. I have a gaming laptop that's $500 they were only trying to offer me $100 I went to another pawn place and they had excellent service and got $200 more. Without being said it is the most utterly disgusting pawn shop the location is horrific. WOULD NOT RECOMMEND !!

I think maybe Pioneer Pawn changed their name to Private Pawn? I recently had a couple firearms…read moremailed to different pawnshops in Mesa. This pawnshop was by far the most convenience. The guys at the counter knew what they were talking about. I filled out my application, and I had my firearm within 30 minutes. While waiting for my firearm verification to go through, I picked up a nice pair of bolt cutters, ammunition and some DVDs. The bolt cutters were actually a really good price. Because I'd COVID-19 the ammo was overpriced, but whatever. I needed some. Positive experience for sure. Will come here in the future for my FFL. --- The other pawn shop I went to is only a block away. . I've been there twice. Both times I waited for almost an hour, I wasn't able to leave with my firearm, and while waiting I looked around and everything in the shop was super overpriced. (Had bad experience a 2nd time too.) --- Long story short: Private Pawn = good. BBB Pawn = not good.

They have helped me out big time. Left a review for the wrong shop last time and I do apologize! We…read moreneeded enough to bail us out and the worked with me ! I pawned my Bike . Yes a capital offense but hey . They took good care of her and us! I would definitely recommend them to anyone in a desperate situation. Thanks Guys!!!!​

I am giving this rating because of the great customer service that I received from the kind mid…read moreaged woman at the store in AZ Mills mall. She was very patient and went above and beyond to help me. I should have gotten her name. Thank you for all your help, and to anyone thinking if buying some jewelry. You could do a lot worse.

I'd give this place 0 stars if I'm being completely honest, I had my ring sized over here at this…read morelocation. It was only supposed to take 2 weeks it took nearly 3 months. On top of that my ring "was" 14k gold. Which is now 7k of gold and added in other metals that weren't gold when I was ASSURED it would be filled in with GOLD. Service is good but if you wanna take money from people sell your cheap jewelry instead!

This Jared location is by far the best! I called several jewelry stores before coming here, and…read morenone of them came close to the level of customer service I received from Buffie and Wendy. From the moment I walked in, they were attentive, professional, honest, and genuinely cared about helping me. They have a high level of emotional intelligence, they listened, understood my situation, and made me feel comfortable throughout the entire process. They even took the time to help me complete all of the paperwork for my insurance claim, which made everything so much easier. I never felt pressured, only supported and well-informed. If you're looking for exceptional customer service and people who truly care about their customers, I highly recommend Buffie and Wendy. They've earned a customer for life!

I purchased my wife's wedding and engagement rings here back in 2023 and we come in every 6 months…read moreto have them cleaned and inspected for the lifetime warranty! The staff is aways super helpful and has been great when we had to have them resized a few months ago

Recently brought something to them to sell and they were professional and paid a good price for…read morewhat I was selling. Very nice story. I would have preferred cash instead of a check though if I were to give feedback. They didn't even ask me.

Wow such great customer service at the Gilbert location ! Great conversation and free coffee, plus…read moregreat advice on what to do with my jewelry and coins. They even cleaned my ring for me and gave me some jewelry cleaner. Very grateful I stopped in on a whim! Thanks!!!

Even though I didn't find out what I was looking for I had a good experience talking to the…read moregentlemen and learning about the shop. It is a clean space and friendly staff. I was informed they don't sell jewelry. I am looking for rings, necklaces, earrings. They buy and sell mostly silver or gold coins. The gentleman informed me they will buy broken jewelry. He also gave me a tip if I can find dimes made before 1964 they are worth something more than 10 cents and they will buy them.

Great service! Friendly, fast, and affordable. I dropped my necklace and anklet to be repaired on a…read moreMonday and it was ready in great condition Friday.

Very bad customer service he threw the jewelry at me when I didn't want to leave my rings to get…read moreresized and was being rude

Went in today and around 2:30pm, middle of the afternoon!! A lobby full of people trying sell…read moreelectronics, the only person working tells us all that the guy who just left wiped him out of cash and that we would have to come back tomorrow due to him not having any more cash!! Wtf? never have I heard such bullshit. He then tells just one guy who happened to be next in line, after the guy was like you really aren't gonna be able to do this like today as in cash amount goes oh no but just come back tomorrow and I'll throw 50 more bucks on to make his amount whatever he was gonna get paid at 50. What the fuck about the rest of the people in the damn lobby that's my question?? The rest of us didn't get that offer. 2:30pm and they don't close the shop til 6pm I think. But no money so what the hell is the point of being open?? Literally live on the complete other side of town and work during the morning couldn't come until 230 and to get this shit and then not even the offer of an extra 50 bucks??? Wow! I then call the other location and that prick tells me he has no cash either and that I should maybe come in the early am when everyone else comes before all the cash goes?? Some people work and can't be waiting at the door when they open like he rudely suggested. Again open til 6pm , but out of cash to pay for anyone's electronics anywhere from 12pm -2:30pm??? Shady and lazy bunch of lames!!! Go elsewhere!!!

Kasey was Very helpful and gave me a great quote for an apple watch ! Also a Great selection of…read moreproducts