Shawn at Tempe pawn was great! Fair value and very knowledgeable! Would recommend highly!

Waste of time coming here, the girl with acne up front wasn't much help and came off rude. Tried selling a brand new watch here, but the battery had died due to the time it was sitting and was told right away, "no pawn shop would buy it off me without it working". I also had a screen projector I was getting rid of, but it 'wasn't of value enough' for them to buy so they showed me what I could sell it online for lol. I went to a pawn shop down the street and got $250 cash no questions. Long story short, take your business/items elsewhere! read more

I came in for a short loan on an item I had previously taken a loan out before here several years ago, and for some reason this time around, they initially tried to lowball me on the amount saying they couldn't do it for that amount, I advised them they have actually done it for this same amount request in the past. After some back and forth they ask me if I had dropped the item..The item has an intentional "cracked mirror" design and is actually quite rare. After some back and forth and the realization of this fact, they agree to loan me same amount as before. When they give me paperwork to sign, I see finance charge is +93.00 dollars! I advise I will only need loan for 3 days and am told if I bring it back in this timeframe it will then "only" be 60.00. I found this to be outrageous, but agreed to it anyhow in order to tide me over until I was to receive the funds I was expecting in a few days. I come in a day EARLIER than expected and am now told the payoff amount is even higher than what I agreed to. I ask the female employee who shows up as Employee "LLG" on my receipt (could this be the infamous and well noted "rude employee" "Linda" as I see others have complained about in previous reviews across numerous social media including HERE?) I ask her WHY is this higher than anticipated? I had came back EARLY and was told interest is daily so it should have been even LESS as far as I understood, definitely not MORE. She gets all huffy with me and flicks her fingers on her computer screen showing me her screen that shows an input field of "SET UP FEE" 3.00 and an additional "ONE TIME FEE" of 5.00 (for WHAT?) I tell her I didn't sign and agree to her computer screen, I signed and agreed to what was on my ticket and to please show me WHERE on my ticket/contract are these mysterious (and UNDISCLOSED) "fees"? She gets all ruffled because how dare I question her as to where my money is going, sighs and calls someone named "Mike" whom then agrees for her to "waive" this undisclosed BS fee I never even signed off on, nor agreed to in the first place! I'm the type of person who wants every last cent accounted for. If I am paying for something I need to know WHY and WHAT it's for if there is ANY discrepancy whatsoever. I had just taken out the EXACT amount from my ATM to pay back this debt, even EARLIER than I had to, was hot, tired, and in ZERO mood for any shenanigans, surprises, or especially.. ATTITUDE. Rather than patiently explain to me and attempt to de-escalate, she was instead, cold, unfriendly, and combative and I didn't appreciate it. That's NOT the way to treat a customer nor the community you serve. I had EVERY RIGHT to question these undisclosed charges (which plenty of others have complained about all over social media) and EVERY RIGHT to be annoyed by all of this. The last thing I even said to her on my way out the door was "Thank You" to which she just glared. read more

Very small my child couldn't get around in his walker. The place had Nike shoes, cameras, and really nice jewelry. Too bad I couldn't look around there was 5 people in there and I couldn't move or see much or concentrate. read more

I understand gold is volatile right now but the price swings they have here don't justify the means. I have been looking at a piece off an on over the course of a week, sometimes even talking to a different guy about a piece to have a 300 spread between 2 people. Michael has told me one thing on the phone, to give me another story in person. not to mention anything in their case is 150%+ spot. might as well go new, instead of their scratched up BS. read more

G-Mo was super helpful and fun to talk to him! I highly recommend the place as it was a great experience!!

Michael could tell we had no idea where to start in terms of selling gold and silver. After he told us how much he was prepared to pay for what we'd brought in, he also gave us names of - and directions to - competing shops in the area. Suggesting we visit each to get a fuller understanding of the market, the differences ended up being night and day. We didn't realize it at the time, but he knew we'd be back. From the customer service all the way to the numbers, Tempe Pawn & Gold was the clear standout. The small, family-owned shop's payout was 70% higher than any of the big name businesses, and was the only one that didn't feel like a trip to the DMV in terms of human interaction. Super grateful for the team's patience and guidance, we couldn't have had a better experience than the one they provided! read more

Mike was very professional great service he made my loan very easy I actually got more than what I expected for the loan I've been gone to other pawn shop and never received as much as I receive from them I definitely recommend this place .Great job Mike read more

Michael at Tempe Pawn & Gold was quick, straight-forward, and easy! In and out within minutes. Pawnshops get a bad rap but luckily Tempe Pawn and Gold are there to boost the reputation of pawnshops and small businesses in general. Thanks again! read more

Tempe pawn and gold is amazing!! They really saved me, and I give all the thanks in the world to Michael. The process for a title loan is tedious, and he walked through every step with me and went above and beyond to make sure I understand everything, I am comfortable with everything, and that we can get it all done. They make up feel like that are there to support you and it really was such a relief! The pawn shop also has a beautiful assortment of jewelry, gold specifically and I will definitely be back to purchase some gold. Thank you Michael for all your help!! read more

Nice shop, both individuals inside made the process of selling silver quick and easy. Michael is very personable, definitely recommend.

They did not hold true to their end of the deal. Was told one thing in person and when I showed up and did exactly what I was told to do in order to pay the loan off, I was hit with an additional charge not previously disclosed. Won't do business with them again. GM Derek displayed zero care at all about the scenario. Use any other place. Not worth showing up here. read more

Tempe Pawn and Gold - Just proof I was actually in their store. - Pawn Shops Near Me - Tempe, Arizona

Extremely fair, friendly, and helpful staff. Michael and Guillermo are super cool. Quickly becoming my favorite hole in the wall shop. Great selection of cool stuff too. Would definitely recommend Tempe pawn and gold to a friend! read more

Called about an item they had for sale drove over an hour to get there to find out it was sold to someone else. Not cool , and yes, I did mention to them I was on my way to go pick it up give the girl my number and my name. read more

everything u buy will always have an issue I do not recommend I mean fair prices but just expect something when they give you no warranty

Their site talks about items they're willing to take such as electronics that they actually aren't willing to take. I know pawn is inherently shady but, cmon. Don't just lie. read more

Custom service terrible, guy was an asshole. Called about a price quote and he rushed me off the phone. Maybe they do good business maybe not. Would never know with that awful call rep read more

Update: we went back to pay off the loan and we encountered an extremely unpleasant surprise. They hit us with hidden fees and it was not discussed on contract we agreed upon. They had given such a pleasant experience to get the loan but it seems that as soon as they got what they wanted, they couldn't care less. Would never go back and wouldn't recommend you to go either. You never know what to expect front people that make money off deceiving their customers read more

Mike & Natalie were great. Went there with golf from my mom's estate to turn into cash. Got almost 3 times what Cash For Gold offered me. A pleasure to do biz with them! read more

Very unhappy with this place! There is a 30% off sign for all jewelry but after showing interest In a certain ring ring they increased the price on us by a lot. read more

This is a small shop with friendly staff member. GMO (aka Guillermo) helped us and he was friendly and so glad to assist us. We ended up buying a couple of jewelry pieces from him. Thank you GMO! We will definitely visit again. read more

ROSA!!!! Literally the best. Thank you for an awesome experience! Didn't know what to expect when I came in but Rosa made the price simple and easy. read more

Rosa was super sweet and very helpful. I didn't understand the contempt of "pawning" but she broke it down so I felt better about the trade off. I had an old gold necklace that was broken and figured I could use the extra cash. will definitely be back. read more

Steven was very helpful and my bracelet was cleaned so perfect. I will come here again

Rosa was the best! She was so helpful and very kind in helping me find the items I was looking for!

Let me preface this with the fact that it was my first time utilizing a service like this one. I felt really down about having to do this and having no other option. Michael made it SO much easier! He had compassion and explained everything to me so that I could have a clear understanding of how it all would go. I would give TEN stars if I could!! Highly recommend this location for this service - you won't regret it - I didn't. read more

I guess I should be honest now that time has passed. I really don't recall what my experience was like, but one big thing I remember was they asked me to write a review for extra cash on the item I wanted to pawn. I needed cash at the time so I did it‍ read more

I was just browsing guns, didn't have what I was looking for but did scoop up a torque wrench. Friendly guys. Good selection of 22 rifles and shotguns, had a few hand guns too. Good option for a transfer too if you buy something online. $25 ($20 with ccw). read more

I highly recommend coming here! I've been here multiple times, they are super nice & always work with you for whatever you need. This is the only pawn shop I go to & I'm always recommending it to other people. read more

I walked in needing a WHILE CHRISTMAS BLESSING and Linda did just that! I needed to sell a ring that no other pawn would take. They did just that! Natalie made me feel at home while giving something away that is most dear to my heart! They took it and helped me with easy and quickly! I will never go to any other pawn shop again! read more

Went in to have a few old silver and gold coins looked at, had the worst experience ever with the man behind the counter. My whole experience lasted less than 5 minutes and it was awful. Took one look at one of the coins and declared it worth five dollars, when in actuality the coin in and of itself is .925 silver and therefore logically worth it's weight. Even if that's not true, his attitude was extremely superior and he was unwilling to let me get a word in edgewise. People don't just come to places like these to make a sale, and I think their employee needs to remember that being a rude know it all who doesn't bother to explain anything to the customer is not going to reflect well on the business. I had questions about the coins and others that I have at home, but I won't be asking here! Update: upon vising another gold buyer in town, the gold coin that this man declared essentially worthless was worth $95. read more

The perfect pawn shop, kind and honest. I sold gold jewelry and had a very pleasant experience. Linda was perfect.

First of all this place gives you no hassle brook was a very nice girl and she was super fast I would recommend this place to anyone that wants fast results read more

This place is awesome. We came in for a wedding band for my neice and Linda was so helpful. She showed a few rings and we found one. This place is awesome and they will work with you read more

Not impressed, after reading reviews I felt comfortable going in, the girl was rude, short answers and seemed bothered

The worst pawn shop ever. Went in to pawn a watch and not only did they offer me the smallest amount possible but the fat little woman behind the counter dropped my watch! Even after dropping the watch on its face they wouldn't add more. Guy hiding in the back was too scared to come talk for his stupid employees. Never will I come back and I will make sure to send everyone I know somewhere else. WORST PAWN SHOP EVER!!!!! read more

Came in and was helped out by Linda. She was extremely friendly and knew what she was doing. Provided straight forward and honest information all while being very efficient. If I ever come back I hope to receive help from Linda again. read more

Wow Brooke and Linda are awesome! Was in a tough situation and needed some cash while not working as much. These two ladies worked with me and will keep my coming back! read more

Great customer service- Linda helped me so much! Highly recommend, best pawn in the area!

Awesome customer service. Good dvd selection. Amazing selection of other products. Will come back.