I am approaching two months past the scheduled completion date with no contact and no progress.read more

M&R built our Marla Bay house to very high standards--on time and on budget. A showplace with…read morelittle to no issues. Firm was very responsive to fixes here and there and continue to check in with us 4 years later. This house is solid with no issues...would definitely hire M&R for the next one.

Nevada Western Construction remodeled my entire kitchen! They were very friendly and respectful of…read moremy home. Drew always answers his phone and made sure I was happy with every detail. They will be remodeling my bathroom next! Highly recommend this contractor.

Drew and his crew (especially Jason) did an amazing job remodeling our kitchen and living area…read more High quality result. Knowledgeable. Professional. Responsive to our needs and requests. Kept us informed when this old house had unexpected underlying quirks and gave great suggestions on modifications to our plan to make it better than we hoped for. Price was reasonable.

Mark Tanner Contruction built six homes for me, including one for my family. Mark and his company…read morehandled all aspect of the construction properly and professionally, including completing all homes on budget and providing excellent follow-up services as needed. I highly recommend Mark and his company.

It's said that you can tell the true character of a person not by their actions when things go…read moresmoothly, but by how they carry themself when there are unexpected challenges. Such was our experience with Mark Tanner... We contracted with MTC to build our house in Martis Camp in early 2014 and ground was broken in early spring 2014. Construction was scheduled to last 12-to-14 months with the house being completed summer 2015. Work progressed slightly behind schedule through spring 2015 when the wheels fell off of the cart. Long story short, the wrong stone flooring was installed throughout a majority of the house. We notified MTC at the start of the tile installation that we believed the wrong product was being installed, but were assured that it was the correct product. We continued questioning the tile until Tanner finally conceded that it was, in fact, the wrong product. Tanner than spent fall and winter 2015 blaming everyone else for the error including, our designer, the tile supplier, the quarry, and us, and did nothing to remedy it. By this time we'd already paid him 95% of the contract value and were anxious to get in the house. In a last ditch effort, we even offered to keep the flooring as-is for a small price concession (less than 1.5% of the contract value and 30% of the cost to replace it), but Tanner refused. Months went by with no action. We ended up retaining an attorney in Spring 2016 to get him to complete the house. Fortunately, we retained detailed records including emails and meeting notes to substantiate that MTC was informed of the mistake or we would have ended up in litigation. He finally ordered the correct tile and we were on schedule to have it replaced in summer 2016. Shortly after the correct tile arrived, we were informed that there wasn't enough to complete the house - MTC had shorted the order to save a few bucks and needed to order additional tile. It would take another 3-4 months for the tile to arrive with no assurance it would match what was already on-site. Sure enough, when the additional tile arrived it didn't match. The color and texture were different than the prior replacement order. We chose very monochrome basalt that was uniform both texture and color. Working with his site foreman, we hand picked through the tiles and chose the closest matches. These were installed in less conspicuous locations (closets, pantry, areas that would be covered by area rugs, etc.). Finally, in late February 2017 the house was ready to occupy - 34 months after construction began and 20 months after the scheduled completion date. Shortly after move-in, we supplied MTC with a new construction punch list of approximately 40 fairly minor items (paint scuffs, a damaged light fixture shade, alarm sensor not working, incorrect shower handle trim, gate was sagging and weather damaged, etc.). We also discovered some rain gutters called out in the architectural plans were never installed. We ended up paying additional money to have the gate changed and rain gutters/ heat tape installed over and above the contract amount to get them done before winter 2017. Eight months later, and the other minor punch list items were still not completed. We had had enough of working with Tanner and decided to sell the house. During the sale escrow process, a few additional items were discovered during the buyers' home inspection (missing door sweeps in showers, erosion under one corner of the patio, faulty circuit breaker in the master bathroom, etc.) - nothing major. Tanner refused to remedy these issues. It took the intervention of the sales broker to coerce Tanner to remedy these during escrow. I'll be the first to admit that ours is a first-world problem. To the folks who have successfully used MTC - good for you. Building and maintaining a vacation home in Truckee requires a long-term relationship with someone you trust to maintain and repair your home. We hopefully represent the minority of homeowners where problems of this magnitude cropped up during construction. If you're fortune enough to be building a home, ask yourself what type of person you want to entrust with the honor of helping fulfill your family's dream. We made the mistake of not asking for references from clients where construction problems arose and chose poorly. To be clear, MTC has some very diligent and talented employees. The issue we encountered came from the top. To this day, Tanner has never apologized for the mistake, didn't bother attending the occupancy walk-through, never checked-in with us after move-in, and missed numerous update calls that he scheduled via email. We've been told that he blames us for the mistake - basically forcing him to fulfill his obligations as the general contractor - and is, "mad," at us. At the end of the day, all we have is our integrity, character, and reputation. Everyone makes mistakes - it's how we choose to deal with them when a person's true character shows through.

Ryan and his team at Whiteface are fantastic! I hired them for a kitchen and bathroom remodel. The…read moreentire project was smooth and the work was flawless and exactly as requested. As a new home owner, I don't have much experience with projects like this. Ryan was incredibly helpful, always happy to answer questions, and provided excellent guidance and advice. Every interaction with the team was friendly and professional. They were very flexible, accommodating, and thoughtful - which was very appreciated since my wife and I occupied the house throughout the project. Small touches like reordering pieces of the work to ensure we had running water at all times made the experience so much easier for us. They showed a lot of attention to detail, and they even left the house cleaner than when they arrived! I will definitely be hiring them to do more work in the future.

Thank you Ryan for responding to my review…read more I have all of our emails and correspondences to substantiate my facts in the review and am happy to be a reference to anyone who is interested.

I recommend Mastercraft painting to anyone who needs paint work done at their home or business. The…read morecrew did an amazing job. I noticed a young gentleman named David. He took his job very serious and had a great eye for detail. I appreciate the hard work fellas and I'm very happy with the work done at my house. Would give 10 stars if I could.

I met with this company in my home for an estimate on a number of non-trivial jobs I wanted done,…read moreincluding restoring several large, wood doors, painting the garage doors, work in the kitchen and mudroom, work to the fireplace, and decorative internal painting on the biggest room in my home...read: not a small job. The guy talked about all they could do for me, as well as the other contractors he would put me in touch with to do other work that was outside his area. When he left, he said he would get me an estimate in a week. That was mid-March. 2.5 weeks later, I called and was told he was working on it. I called again 3 weeks later, got the same guy, and he told me he would get it to me the next day. It is now 3 months later and have never heard back. My external wood doors are now cracked and peeling much worse than they were in March...this company is unreliable and unprofessional and I was an idiot for waiting for them to come through. Be very wary of working with them and any commitments they make, if this is how they treat a potential customer. I understand if you don't want the job...be professional and tell me so I know to look elsewhere.

I can't say enough great things about Tom Riek, General Contractor, John Hampton, Foreman and their…read moreteam! Tom/John are responsive and communicative and did everything they said they would do. Tom set expectations, each time we made a change, which he was receptive to and executed seamlessly. The part I'm living with and enjoying the most is the quality of their work. We love the finished product. His team never cut corners and provided a beautiful, very high quality product. Tom even went shopping with me to assist with selection of finishes. His Team did a lot of work while we were at home. We nearly lived with his team for approximately 4 months and they were a joy. They let us know far in advance if they needed to do something loud or if they needed to come into our 'living' space. They were kind and very polite and ALWAYS arrived by 7AM! Our neighbors even commented on how clean they kept the job (and this was a huge job). Tom and his Riek Builds Team are the consummate professionals. Don't think twice about hiring them!

I requested a quote online for a small bathroom remodel. Tom Riek e-mailed me less than 24 hours…read moreafter I requested a quote to say that they aren't taking any small jobs currently. I can't comment on Riek work, but I can say that they are professional. A lot of places wouldn't have even responded since they wouldn't make any money off of me. I appreciate him not letting me sit waiting for a response that would never come.

We recently used Don James Roofing to put a new roof on our home after 40 years. They were…read moreWONDERFUL to work with and their crew was super polite and hard working. It was a pleasure having them here. These folks worked hard and paid attention to detail. 100% recommend them!

David McCullen and crew did a great job replacing our entire roof. Everything was timely and the…read moreprice was right. Highly recommended!

I would highly recommend Northern Nevada Roofing. I am an Interior Designer and work with many…read moretradespeople and I can honestly say this is one of the most reputable companies I have worked with. Cliff the owner, is very prompt, conscientious, courteous, reliable and dependable, as is his employees and his prices were very fair. Doreen Mack Lofty Expressions, Inc.