I would suggest not going with this lending company as your lender. We have been in our home for almost 1 month and I still hold a grudge with this lending company, because of the unethical practices and our poor experience we had with Gold Financial. I truly have never wrote a poor review in my life; however, in this case I want to ensure that our experience with this company NEVER happens to anyone else. We are first time home buyers, so we felt that we have been fully taken advantage because we were unprepared. The list goes on and on, but to give you a few of the unethical things that transpired throughout this process: we never met with the lender - everything was always "everything looks great" until 1 week before closing, we were never talked through the lending process (what documents we should prepare to send, that closing could potentially be pushed out, how the process normally works, etc.) it was as if we should have known all of this. I kept blaming ourselves until we found out that we were not locked in our interest rate until they jumped to 4.5% (when we should have been locked in at 3.75), our close was pushed back just over 2 weeks, they asked us if we had sent over documents that already had been sent, our closing costs had doubled from the time they had first told us, etc, etc, etc. Again, I hate to do this, but I would not wish our experience on my worst enemy and I would hate to see this happen to someone else.
I want to add that they did buy our interest rate down to 4.0% after a family friend that is a mortgage officer (Dan Connell from Flagstar Bank) had ensured that this was the least they could do to better our experience with them. We are thankful that they had done that. Dan went above and beyond (at no benefit to him) to exceed our expectations and to ensure that we were in that house! I promise you he will not disappoint if you are looking for a lender. read more
