As always the staff and Dr. T very caring and thorough.I have a extraction scheduled next if that…read moregoes well I will be a client for ever. Terri Middletown NY

Brilliant Technical Care, Undermined by Toxic Office Culture and Shocking Dismissal…read moreOverall Rating: (2 out of 5 Stars) This is a complicated review, spanning several years of specialized care. I must separate the technical expertise of Dr. Rothstein from the administrative and cultural environment of The Smile Place. The 5-Star Dentist: Dr. Rothstein is exceptionally talented and kind. I came to him needing complex work done on a failed permanent bridge after a high school trauma left me without my front teeth. This is a very vulnerable situation, and Dr. Rothstein showed genuine compassion and the highest level of skill, successfully recreating my smile where others could not. If you are looking for cosmetic dentistry or complex restorative work, he is, without question, a genius and one of the best. The 1-Star Staff and Culture: The reason I am compelled to write this is the pervasive atmosphere created by the rest of the staff, from the front desk to the hygienists. While under Dr. Rothstein's care, I overlooked numerous instances of textbook passive-aggressive comments and behaviors directed toward me. As a patient, you quickly learn that getting in to see the doctor, who is truly excellent, takes priority over the unpleasant--and unnecessary--staff drama. It was always clear the office lacked soft skills and professional empathy. The Shocking Dismissal: The relationship ended abruptly and disrespectfully. I had scheduled cleaning appointments for my daughters in May to ensure they were seen before an insurance transition. When my daughters had an unexpected, time-sensitive conflict, I emailed the office the morning of the appointments to apologize for the inconvenience and cancel, and I immediately offered to pay the full cost of the missed slots. (By the way they are both young adults) Two weeks later, I received a certified letter formally dismissing me as a patient from the entire practice. After putting up with years of unnecessary passive-aggressive tension from the office staff, the ultimate irony is being fired as a patient via certified mail because my daughters missed their cleaning appointments--an inconvenience I offered to fully rectify financially. Attempts to reason with the front office post-firing were met with being ghosted. Final Verdict: Dr. Rothstein's talent is 5/5. The patient experience, from the day-to-day interactions to the final, shockingly cold dismissal, is 1/5. If you need great, cosmetic work and are prepared to tolerate a hostile atmosphere and risk being arbitrarily dismissed over a scheduling error, go here. If you value a warm, friendly, and professional environment where you won't be met with passive aggression or an immediate firing over an honest mistake, this is not the place for you.

Not bad!!!! Front staff was nice enough, and the hygienist was nice, she explained everything well…read morebut the first dentist (Dr. Rosen) for my daughter was a little more aggressive than I thought necessary (although he did NOT hurt her). The second dentist (Dr.Abraham) was super nice and gentle. I asked if the super expensive tooth brush would be a good option for my son and he told me for his age the $15 electric toothbrush at Walmart would work fine - was very surprised and pleased that he didn't try to just take me for more. On the bad side....one piece of equipment broke while we were standing there. YIKES!!!! Not gonna lie, that was a bit disconcerting.

I had a great experience here! I was supposed to come in for only X-rays and they squeezed me in…read morefor my cleaning. Anne the hygienist is super friendly and was completely professional. Made me feel at ease with my dentist phobia. The staff also greeted me and was friendly. I have to go back from some dental work hopefully that goes well too. I would recommend this place.

This dentist office is awesome! I've been coming here regularly for teeth cleaning and recently…read moreneeded a chipped tooth repaired that I chipped over 30 years ago. The dentist was able to fix the small chip on my tooth in a matter of minutes and the tooth looks brand new. Super happy with the work done and continue to be happy with the regular hygenist cleanings I get here. Solid dentist office, wonderful staff and they make great recommendations if necessary (i.e., dental surgeons for tooth extractions).

Beautiful office, great staff plus Dr. Torres saved me a lot of money compared to another dentist…read morein the area.

They said I needed a crown and left cement in my gum causing me a gap between my teeth creating…read moreinflammation and bone damage. Needed to have $5g crown pulled causing me more dental bills. Ended up being hospitalized due to inflammation and upper jaw damage. They never reimbursed me even after I proved with 5 other dentists and a law firm damages were done.

7 years later and Dr. Berson is still the best! Now his daughter has also joined the practice (Dr…read more Aronson) and she is awesome too! Dental technicians are top notch, always very thorough. Friendly office and fair pricing if you don't have insurance.

Amazing receptionist!! Erica has been so helpful especially with helping me find the right care…read morethat I need. You can tell that she and the rest of the team truly care about their patient! highly recommend this place!

This place is a hot mess. I realize it is a clinic, but for sure they could answer the telephone…read more It takes sometimes 40 rings, and then it disconnects and no one answers the phone. Then when someone does answer the phone, they put you on hold for a minimum of 15 to 30 minutes before they will answer your call. They do not follow through. They do not call when things Are problematic or they have issues with care plans that they have written for you. The staff are extremely limited, extremely overworked and not able to maintain a practice of that size. Don't get your dental work done there because it's not grade a dental work better to pay out-of-pocket and have decent teeth and go to this place and let inexperienced subclass Dentist work on you and staff that don't give a shit about you one way or the other, really not a good experience would never go back. Better to take a loan and pay off the dental work and go to a real dentist and a real place that will answer your telephone calls follow through with your care plans and work with your insurance company this is not the place!!!

Dr. Glassberg is an excellent dentist professional, caring, and very thorough. He made me feel…read morecomfortable and explained everything clearly. The staff is also wonderful and welcoming. Highly recommend!

Fantastic experience! Dr. Glassberg is highly skilled and professional. I had a root canal with a…read morecrown done, and the results are perfect. They use state-of-the-art technology, and it's clear they care deeply about providing the best long-term care for their patients. Dr. Glassberg's stall are excellent. They explained procedure and answers all questions. Our whole family including grand children go to Dr. Glassberg's practice.

Dr. Waldron and his staff are extremely professional and kind. I went to them during a dental…read morecrisis and they were amazing. I had not been to dentist and a while and had work that needed to be done. I don't think that their prices are the lowest in town however, their kindness, compassion and gentleness made me want to become their patient. Dr. Waldron does amazing work and I am only half way through. He is very detailed and I would recommend him to everyone. I will re-post once all work is completed and tell you my final thoughts.

The staff was very friendly from the moment we went in. It was an initial consult for my daughter…read morewho said her two front teeth were bothering her. The dentist was friendly,funny and down to earth and for a teenager that means a lot! He told her what to do and didn't try to push any unnecessary treatments or procedures on us. They were able to fit her in for a cleaning later in the day and Sarah the hygienist was wonderful..my daughter really liked that she explained what she doing and why. Also told my daughter how to maintain her "bright whites" until the next visit. I liked them so much I made an appointment! Let's see how it goes for mom..but so far so good!

Everyone there were incredibly sweet from the front staff to the dentist and hygienist…read moreVery professional and caring I'm so happy I found this practice

My husband & I have been Dr Scott LoSchiavo's clients for a couple of decades. Always accommodating…read morewith our concerns. He and his office have done their upmost to help with our emergencies. He is the best. We are very happy with his care.