As always the staff and Dr. T very caring and thorough.I have a extraction scheduled next if that…read moregoes well I will be a client for ever. Terri Middletown NY

Brilliant Technical Care, Undermined by Toxic Office Culture and Shocking Dismissal…read moreOverall Rating: (2 out of 5 Stars) This is a complicated review, spanning several years of specialized care. I must separate the technical expertise of Dr. Rothstein from the administrative and cultural environment of The Smile Place. The 5-Star Dentist: Dr. Rothstein is exceptionally talented and kind. I came to him needing complex work done on a failed permanent bridge after a high school trauma left me without my front teeth. This is a very vulnerable situation, and Dr. Rothstein showed genuine compassion and the highest level of skill, successfully recreating my smile where others could not. If you are looking for cosmetic dentistry or complex restorative work, he is, without question, a genius and one of the best. The 1-Star Staff and Culture: The reason I am compelled to write this is the pervasive atmosphere created by the rest of the staff, from the front desk to the hygienists. While under Dr. Rothstein's care, I overlooked numerous instances of textbook passive-aggressive comments and behaviors directed toward me. As a patient, you quickly learn that getting in to see the doctor, who is truly excellent, takes priority over the unpleasant--and unnecessary--staff drama. It was always clear the office lacked soft skills and professional empathy. The Shocking Dismissal: The relationship ended abruptly and disrespectfully. I had scheduled cleaning appointments for my daughters in May to ensure they were seen before an insurance transition. When my daughters had an unexpected, time-sensitive conflict, I emailed the office the morning of the appointments to apologize for the inconvenience and cancel, and I immediately offered to pay the full cost of the missed slots. (By the way they are both young adults) Two weeks later, I received a certified letter formally dismissing me as a patient from the entire practice. After putting up with years of unnecessary passive-aggressive tension from the office staff, the ultimate irony is being fired as a patient via certified mail because my daughters missed their cleaning appointments--an inconvenience I offered to fully rectify financially. Attempts to reason with the front office post-firing were met with being ghosted. Final Verdict: Dr. Rothstein's talent is 5/5. The patient experience, from the day-to-day interactions to the final, shockingly cold dismissal, is 1/5. If you need great, cosmetic work and are prepared to tolerate a hostile atmosphere and risk being arbitrarily dismissed over a scheduling error, go here. If you value a warm, friendly, and professional environment where you won't be met with passive aggression or an immediate firing over an honest mistake, this is not the place for you.

If you are looking for a clean, friendly, caring, gentle, patient and HONEST Dental…read moreoffice.....Alvarez Dental is the place for you. Me and my family have been patients for years. Staff is great and the Dentists are both AMAZING....

I was referred to Dr Ivonne Alvarez as having issues with my previous dentist's office. I was not…read morehappy with the uncourteous service and care I was receiving. I'm so happy making the switch. Her staff is courteous and friendly. Dr Alvarez was patient, understood my needs, and gentle. I would recommend them to my family and friends.

My check up, x-ray and ckeaning were done thoroughly, and with great care. The cleaning was…read moreextraordinary. I got a clear diagnosis and pricing on a damaged tooth. Mountainview gives the best cleaning and professional personable care

I am the worst patient. Let's just get that on the table. I may, or may not have, punch a nurse or…read moretwo. As an adult. Just saying. Who likes the dentist? Nobody. But ... I don't hate it here. In fact, it's kind of a not-so-awful experience. Now, that's a pretty good review for a dental office! Haha but here goes my real review... I came in for an emergency check up due to some pain, and the receptionist, hygienist, and doctor were all amazing. They were patient and attentive, and explained everything to me in detail. I immediately got on the 2 month long list to book my routine cleaning with them. In my defense, covid has been hard. I'd avoided going outside at all, much less any medical office, for the entirety of 2020. I was long overdue for a cleaning. Denise Denise Denise!!! The hygienist was nothing short of magical. She was friendly, calm, and amazing at communicating. She talked me through every single step she took and kept me comfortable throughout the process. I have to say, she was really 80% of why I'll be coming back. Dr Mansperger is great too - he made me feel very comfortable and was willing to answer all my dumb questions. He didn't make me feel rushed or silly, and gave very helpful tips on how to improve my dental care at home. I feel like everyone who works here has amazing chair side manner - I would highly recommend them. They are fantastic with nervous patients like myself.

If you are looking for the kindest, most compassionate dentist, then look no further. Doctor Vinoi…read moreis a true godsend. This is the first time in my life that I have not had anxiety when going to the dentist. Yes she is that gentle. And her kindness is unprecedented and completely professional. This lady knows what she's doing. Thank you, Dr. V.

They do good work but are very expensive and seem to be always trying to sell you something. I felt…read morelike I was in a used car dealership.

I would like to express how very pleased I am with the service I received at Smile Design Center of…read moreWestchester. As someone who has not taken the best care of his teeth, Dr. Sapozhnik and Dr. Cheban took a great deal of time and care explaining what had to be done. I am very pleased with the outcome and would definitely recommend them to friends and family. If you are looking for a fantastic dental office they are it. Thank you! Stephen Frycz

Unnecessary work. that summarizes your experience here. I Now understand why many other…read morepatients have told me their insurance didn't cover their procedure. insurance determine the treatments was unnecessary. Incompetent. Completely failed to treat a simple infection with antibiotics. endodontist and oral surgeon were able to treat it and both confirmed his incompetence. There are a lot of dentists. use another one. do yourself a favor

While visiting upstate New York from California, I was experiencing terrible tooth pain and needed…read morehelp fast. I reached out to Pine Bush Dental on a Tuesday and they got me in the very next day. From the moment I walked in, their team was incredibly kind, responsive, and reassuring. I ended up needing a root canal, pin, and crown. Definitely nerve-racking, but Dr. Zachary Schussheim and his staff made the entire experience as smooth and comfortable as possible. Their professionalism and care immediately put me at ease, and I felt confident I was in great hands. I truly can't speak highly enough about this office. I'm so grateful for the referral and the exceptional care I received. Worth every penny, don't hesitate. Highly recommend!

I switched from middletown dental to here, same practice but closer to home, and it didnt…read moredisappoint. The place is spotless! They are well known for their pediatric care, and the space they provide is beyond kid friendly. If your lucky, Brittany will be your hygienist, she was like a friend I haven't seen in a long time! What a gem! Dr B just as nice. Im glad I decided to come here.

Sadly I've only had horrible experiences with dentists throughout my life, so after moving to the…read morearea I took my time researching and calling around to see who gave me great vibes from the first phonecall. Dr. Goodale's office was it from the moment I first spoke to the receptionist Jessica. She was friendly, patient and easy to understand, which is really saying something these days. When I got the the office and sat down with D for my x-rays, she was very comforting and communicative, laying out everything I needed to do and checking in with me throughout to make sure I was good. Then Dr. Goodale came in with great energy and an obvious desire to 1. explain everything extremely clearly and patiently and 2. make sure I was at ease and comfortable. She did my cleaning personally and took my request seriously for caution around certain sensitive areas. She even asked if I was cool with the music they had playing. And then to top if off she gave me the best cleaning I've ever had - my teeth are prone to staining so they were looking pretty rough after a year gap between my last dentist visit. I had even been told by previous hygienists they couldn't do much about the stains. Dr. Goodale got them so white my wife was actually shocked because she had forgotten I had normal teeth. Really can't recommend this place enough I just with that all healthcare providers treated their customers with such grace and empathy, not to mentioned good old fashioned skill at their profession. Know it's tough out there but this place gives you hope that quality care can still thrive. Thank you Dr. Goodale and team!

Best dentist visit ever. I've had a few dentists and this place is amazing. They take their time…read moreand perform a comprehensive exam. They are patient and answer any questions or concerns you have. Highly recommend this dentist.

This is a first rate team from the moment you go in till the moment you leave…read more I can't see myself going anywhere else. It's like visiting your favorite uncle.

Dr. Episcopio and his staff are the best!! I was in pain and afraid of the dentist but they made me…read morefeel so comfortable and explained everything to me. So happy I finally found a dentist I can trust.