As always, the staff was wonderful. Pleasant and professional and they never try to sell you on…read morework you don't need. You can't go wrong with Dr Kowal and her staff

I am sharing this story in the hopes it prevents someone else from experiencing the same scenario I…read moredid. I had an insurance change and Dr. Kowal was in in-network for both me and my wife. I found a couple reviews online and all were positive. I decided to give her a try. The office staff are all very nice and the environment is clean and presentable. Dr. Kowal did 4 fillings for me; 2 on top and 2 on bottom. All fillings were between teeth. She tends to rush into the exam room, operate quickly and then leave quickly. She was not very sensitive or gentle while working on my teeth. A couple times I had to ask her to stop because she had her hands pressed on my face while operating and it was uncomfortable. I've been going to dentists all my life and never experienced this before. I've had root canals, wisdom teeth pulled, etc. Immediately following my bottom fillings I was experiencing sensitivity to any temperature of fluid. I called the office and her staff advised me sometimes fillings can take 4-6 weeks to stop being sensitive. I waited a total of 7-weeks, having no use of the left side of my mouth the entire time. I've never had a problem with a tooth healing slowly in the past and I have had fillings and root canals done by other providers. If it were just hot/cold I would have wrote it off as the tooth needing a root canal but even room temperature water was sensitive to the tooth. I went back to Dr. Kowal who offered to do a sedative filling. I asked her to take a new x-ray and examine the current filling for any issues as the sensitivity didn't feel normal. She did the new x-ray and said everything looked fine. I stated I wanted a second opinion and took my new x-ray to my original provider (who is now out of network). My original provider immediately identified 2 issues with Dr. Kowal's filling and later a third issue: First, the filling was not closed on the bottom which allowed liquid to go into the nerve area. Second, the filling was loose; also explains the extreme sensitivity. Third, the cavity was not completely cleaned out and would have had to either be re-done or would've turned into a root canal in time. Two days after my original provider re-did the filling I was feeling significantly better and experiencing little zero sensitivity. My top filling is now also having the same issue. My bottom filling turned into a root canal due to having to be fixed so many times. My top filling is likely going to be a root canal as well. What should have been 2 standard fillings turned into 2 root canals, months of tooth pain and hundreds of dollars spent on crowns due to sloppy work. Just to further confirm my suspicions, my previous provider closely monitors teeth that might be developing a cavity and he said none of the teeth Dr. Kowal worked on showed any signs of a cavity. I refuse to believe in the 6-months between visits I developed 4 cavities. I am concluding Dr. Kowal worked on teeth that did not need fillings and performed sloppy work. Based on this I would NEVER use Dr. Kowal again. UPDATE::: 7/7/16 I have since learned that the teeth Dr. Kowal worked on were marked by my previous provider as going to need fillings in the future. I had previously made the assumption Dr. Kowal worked on teeth that did not need them. That is inaccurate. I still stand by my comments that she is not gentle enough during exams and procedures and the fact that one of my fillings was done very poorly, having multiple issues. I still would not use her again nor would I recommend her.

From your first call to Bright Smiles, you will find a caring, compassionate, and knowledgeable…read moreteam. What sets this practice apart from others is its ability to meet the individual needs of its patients. To mention just a few; Anxious? Choice of music to help you relax, and aromatherapy if requested. Elderly? You will be treated with the utmost respect and consideration. If need be, you can take a mini break to stretch or use the restroom. From the moment you are in the chair, Dr. Cruz and his assistant, Terry, will put you at ease and do their best to meet your every need. Dr. Cruz will not have you leave until you are pleased with the work he has done, and he is as well. He sets himself to a high standard and treats his patients as he would want his own family to be treated. I wish I could give this practice more than 5 stars because they truly deserve it. With much appreciation. Patty R. ,

After a few visits over months regarding a tricky situation not all dentists would take on, I'm…read moreleft impressed by the professionalism and especially warmth exhibited by Dr. C-M, Sharon, and all practice members here. The sense of an individualized and kind approach is palpable.

This is an outstanding dental practice. Dr. Kim is skilled, efficient, and kind. He took me as a…read morenew patient when I had an acute problem, and he was able to create the best outcome possible. He does explain everything carefully, so I knew what to expect. The staff is friendly and on their game -- such a great experience for the patient! The office is beautiful and soothing, as well. I won't go anywhere else for my care.

Great dentist! Very nice office staff. They truly have their act together here. Beautiful office,…read morenever have to wait around and best cleaning I have had in years!

New patient and I am very pleased Dr. Utterback does great…read morework. She explains everything and is very professional. Had a chip on my two front teeth and after filling it looks just like before. Going back for a cleaning. Small front office but many rooms in back to work

came in for a painful tooth and a cleaning. 2 visits and 600$ alot of xrays and other diagnostics…read moreno cleaning no tooth repair. quack

I've been going to Family Dental for a long time, you have to take care of your teeth and this is…read morethe place to do it. Today, I was with Dr. Ayuko and Desiree they both make you extremely comfortable and relaxed. I highly recommend both of them. My entire family uses Family Dental Group. Thank you Dr. Ayuko and Desiree.

BEWARE! I scheduled what I believed would be a routine…read moreannual exam and cleaning, and even took time off work for it. Instead, the experience felt misleading and extremely frustrating from the start. As soon as I arrived, they immediately began taking X-rays without clearly explaining the process or what my visit would actually include. Then another staff member came in and started aggressively poking and scraping my teeth, all while telling me I needed teeth removed and pushing me toward a consultation with their oral surgeon. At no point during the visit did I receive the cleaning I specifically scheduled. When I asked the front desk about it, I was told I'd need to book yet another appointment for the cleaning, and they strongly pressured me to schedule a separate consultation with their oral surgeon as well. It honestly felt like one of those dental groups that upsell services to hit quotas rather than prioritizing patient care. What should have been a simple, routine visit seemed intentionally broken into multiple appointments, which wastes time and raises concerns about unnecessary billing. Very disappointing experience. I would not recommend if you're expecting transparency and straightforward care.

Receptionist did not follow through! Exam room…read moreWas cold and X-ray tech was impatient and procedure was awful. Repairman came in to room During my visit Did not provide a treatment plan until 2 months later. Completely removed from Any cooperation with Ins company But Dr seemed like he was experienced and knowledgeable! Told If I wanted any insurance help I should go elsewhere. All this was after advising them prior to visit That I had a fear of dentists!!

I have never before worked with a periodontist (or an oral surgeon) whose difficult and intrusive…read morework is almost always pain-free, or, at the most, hardly painful at all. That has been my experience with Dr. Vilardi. I have worked with him for nearly 20 years and trust his work and his advice completely.

I am so pleased to recommend this Dentist and his staff. Dr Levine is absolutely the best. He makes…read morethe experience so pleasant . You don't even feel the needle His staff is friendly and efficient. Try the rest he's the Best !!

Dr Levine has a fantastic personality and makes you feel comfortable. the Tech, dental Assistant…read moreand office staff are always welcoming and caring. Wonderful and I highly recommend. been going there for over 40 years.

Very bad, unethical & unresponsive! I was referred to Dr Bieber by another dentist for an…read moreextraction. I vistited the office but nobody was there & I called twice & sent a few emails & they never answered me at all. The referring dentist was shocked & said there must be something wrong, but it seems they never heard back either. Don't call for help, odds are they will not care!

Once again I have received excellent service from Dr. Bieber and his staff…read more Dr. Bieber took his time to explain the process every step of the way. What I thought would be a simple procedure turned out to be a bit of challenge. I was so please and impressed by the diligence to resolve the issue and the calmness from Dr.Bieber. It made me feel the end result would be successful, and it was. Very pleased....