Excellent service. Good price. Didn't try to upsell me. Very clean and thorough. I'll definitely be contacting Reno next time we need a chimney cleaning. read more

Reno is highly skilled and just a nice guy.he found a great used insert for me and took tons of time with the install and gave me tons of advice.....HIGHLY RECOMEND! read more

Gold Chimney - Picture of used insert he sourced for me - Fireplace Services Near Me

Reno and his team are great! they show up on time, deliver what they promised and are friendly and clean up! I highly recommend them. I also am a Realtor and refer them to all of my clients. read more

Gold Chimney - Fireplace going in! - Fireplace Services Near Me

What can I say about Reno that hasn't already been said?! Absolutely flawless transaction from start to finish. Very honest, personable, knowledgeable, respectful, and friendly. I emailed Reno expressing my interest in a gas fireplace insert for my traditional fireplace. Reno responded in a timely manner and we setup an appointment for Reno to come out to my house. He measured and gave me suggestions on what style and brand to choose. After several emails and him photoshopping different styles, we finally landed on a style that worked perfectly. Reno recommended an AMAZING plumber to run the gas line and let me tell you he did flawless work. Laurie from Warm Solutions reached out immediately and I was able to order the product directly from her. Once the line was installed and the product arrived (about 6 weeks) Reno came out and did the installation. The work came out absolutely flawless. We didn't even feel him in the house. Took about 3 hours. Perfect from start to finish. Highly recommended!! Awesome upgrade for my house! Thanks Gold Chimney!! read more

Gold Chimney - Fireplace Services Near Me

Sorry Reno...I just realized I never wrote a review. We have a property in SF that was built in the early 1970s. I found out that our chimneys were not tall enough. They were lower than my neighbor's roof line. I called Reno and he was very responsive. The only bad thing was having to wait for the parts to come in! read more

Gold Chimney - Before - Fireplace Services Near Me

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Set an appointment for them to come out and clean and repair my chimney. Sat here for 3 hours waiting and no one showed up. I called and they don't service my area even though it is listed on their site. read more

Reno was great to work with. Super friendly and professional. I got my chimney cap replaced and he was very knowledgeable and quick to respond to any of my questions. He was even so kind enough to meet with my neighbor the same day as they wanted to get some work on their chimney. If you ever need any help with chimney repairs, I'd highly recommend Reno! read more

Best customer service I've received in a long time! I called to see if I could book an appointment to fix my fireplace insert because it wasn't starting. Instead of just booking an appointment, they asked a couple of simple questions over the phone. We quickly found out that a battery replacement was needed. This was huge because this saved me hundreds of dollars in consultant fees, etc and most importantly both parties time! WIN/WIN! I highly recommend this company for any types of issues, small or large! read more

I can give no higher recommendation. Reno took time from his day to help me troubleshoot my issue. It turned out to be pretty simple and there was no need to employ his services. This kind of honesty and humanity is rare enough that it made my day and I think he deserves your trust and selection. Thanks Reno! read more

Excellent to work with and communicate with. Gold Chimney did great work and worked with us to find the right solution.

He delivered a fireplace without looking to see if it was broken. Then did not respond to our requests to help resolve the issue with the fireplace store, which claimed it left their shop intact. He ghosted us. read more

Amazing. Boy, are we glad we have found Reno! His services were top-notch, very thorough, and detailed. We have used other fireplace service people before and nobody has come close to his level of service and detail. He was also very prompt and clean. We also have had other service people tell us in the past to repair things that were not necessary, in order to make a big bill, but he was very honest and reasonable in my opinion. Definitely recommend and we will be using him regularly to keep our fireplace in good working condition. Thank you Reno! read more

Reno installed a wood burning stove into our fireplace and its been great. Some miscommunication with the vendor of the stove delayed it but the work looks to have been well done. Now we can get heat from burning the wood. read more

Gold Chimney - Fireplace Services Near Me

Tremendous. Very thorough, knowledgeable and incredibly gracious . Fantastic. Very highly recommend.

Incredibly professional and took the time to inspect every aspect of the chimney. We ended up replacing the chimney cover and cap after Reno offered a competitive quote. Would highly recommend. There's another chimney company in Belmont that charges a kidney's worth and even charges for visits. Do not go with that one. read more

Excellent customer service! Sent some pics of my fireplace to Reno and he troubleshooted with me over email and we were able to fix it. He was very kind to spend the time to help me. Thank you! read more

Reno was terrific! He helped us find the right wood stove insert for our fireplace and installed it quickly. It was a great experience

Reno didn't service our particular fireplace insert, but did take the time to call me and provide tips on how we might be able to trouble shoot ourselves before spending hundreds on another servicer. His advice worked! Thanks Reno for being so thoughtful and going out of your way to help others read more

I hired Reno to do some work on my South Lake Tahoe Fireplace. He thoroughly explained Everything to me and was very nice! He added a ss chimney cap, put a ss sleeve down the chimney and painted the inside of the fireplace with the proper type of paint to finish it off. It looks beautiful and I never have to worry about my fireplace again. I am very picky and when he showed me all the work he did, everything was done to perfection. I also hired Reno to do work on my house in San Bruno. Fireplace, He replaced my Entire deck, it's beautiful and does odds and ends around my house. Reno also replaced my Dads chimney cap in Daly City CA. Dad was very pleased! Reno is your go to chimney Guy! read more

Gold Chimney performed an install of a wood fireplace insert at my home. Reno, the business owner, did an excellent and thorough job. He is extremely knowledgeable and friendly. He was even able to squeeze me in during the holiday season, which was greatly appreciated. After completing the install, he walked me through the basics of the unit and how to properly use it. He also pointed out some cracks in my chimney, which I didn't notice when I was up there. I'm glad he informed me of the cracks, so that I can make the necessary repairs. If you're looking for professional chimney/fireplace service, at a reasonable price, I would highly recommend Gold Chimney! read more

Service was beyond excellent. Reno really took pride in the quality of his work. Had two fireplaces converted from wood burning to gas log with remote control. One of the fireplaces was a small 2-way that needed extensive retrofitting. All work was done in a very professional and creative manner to ensure that we received the performance we wanted. We've used the fireplaces several times over the past few weeks and they work perfectly. read more

I called Reno today to book a service call because my gas fireplace would not light. It had been working perfectly, but then I went away for 3 months, and when I came back, it was no longer working. Reno asked me a few questions and had me bring the phone next to the fireplace so that he could hear the sounds coming from the fireplace when I tried to light it. He then made a diagnosis and a simple suggestion that might work, and he did that without requiring me to book a service call. I so appreciate the generosity of this simple gesture, and Gold Chimney will be my first call for all future fireplace issues. read more

Just spoke to Reno. I had the gas off for too long of time for my pot bellied stove. So he told how to bleed out air safely so I could get the flame started. It was so nice of him. The company I bought it from wanted $380! read more

Reno did an excellent job at installing this Regency fireplace insert and hearth heater. The heat it generates warms our entire house. He was knowledgable and friendly. Not only warmed our home but warmed our hearts! read more

Gold Chimney - Fireplace Services Near Me

Gold Chimney is a class act fireplace company. I reached out to many people here on yelp and Reno was by far the most responsive and reasonably priced. Scheduling was easy and they did an amazing job installing our fireplace, right before the winter season. The pilot lighter system we ordered through Gold Chimney ended up breaking and they honored their commitment, replacing it at no charge. I can't recommend them enough for your fireplace and chimney needs! read more

Gold Chimney - Birch log set - Fireplace Services Near Me

Great chimney service. He was on time, prepared, thorough. Everything one could want. He was very complementary of our chimney and we've used it several times now! read more

Reno is top notch! He just left my place after installing an EPA-certified pellet stove that I purchased online. He and Jonathan (his helper) knew what they were doing and got my liner, outside air kit and the stove dialed in. This thing kicks heat! He was super patient and went through the whole startup process as per the manufacturer. They were very attentive to put tarps and floor coverings down and cleaned up perfectly after themselves. You'd never know they were there! Prompt! Right on time. Excellent communication. A++++!!! read more

Gold Chimney - Nice, clean job! - Fireplace Services Near Me

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With the recent rains, I was having water intrusion in my fireplace. Reno came out on short notice to seal off the chimney since we didn't use it anyway. He is really knowledgeable about the domain and does great efficient work. I now have peace of mind that my chimney won't leak no matter the storm. Thanks Reno! read more

I highly recommend Reno! He's kind, courteous, experienced, and very informative. I scheduled a chimney inspection, and he made sure my chimney was in great condition. In addition, he helped install a bird/spark screen onto the existing chimney cap and sealed a gap between my roof sheet metal and flue tile. Very happy with his workmanship! read more

Reno did an outstanding job. Would definitely hire him again. I used the "request a quote" feature. He was the first to respond. Courteous, helpful, communicative, came when he said he would, clean, thorough, professional. He sent me pics of the stove and the chimney. Highly recommend! Thanks! read more

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It's not often you run across someone like Reno at Gold Chimney. I needed some help getting an older Empire gas fireplace started. Gold didn't install it so they don't service it. Nonetheless, Reno offered to help me get it started. I sent him some pictures and he talked me through the process. He really knows his business and the fireplace was up and running in no time. He also gave me advice to make it easier to use the fireplace in the future. I will certainly go to Gold Chimney when my fireplace needs replacing. read more

I own a Valor Fireplace Insert. I tried using several services to make a repair. None, but GOLD CHIMNEY, was any competent help. Responsive, knowledgeable, and friendly! read more

Thank you, Reno! What an efficient and easy experience. Our 20-year-old gas fireplace insert (which is also our only source of heat) died back in December. We bought a different insert, used, and called Reno to come install it. He drove all the way out to Oakland from the South Bay during rush-hour traffic to assess what we needed to change out the unit, and a few days later came back with the unit that he had picked up for us, along with all the necessary extras to make the new unit work in our old fireplace. He only took a couple hours to install everything, including cutting out our brick a little more to get a custom fit for the new unit. He even fabricated some custom trim to go around the fireplace. We opted not to hide the power cord, but he could have easily just drilled a hole to do that for us, too. You can tell that he really cared about the fireplace looking as good as possible in our space. Reno was a total pro when it came to his efficiency and skill, and was really, really respectful of our house and time. Great experience overall. read more

Gold Chimney - Before - Fireplace Services Near Me

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Could not be more impressed with these guys. If you live on the peninsula, I'd make it your first call. We have a pre-existing, logs-with-gas fireplace insert that stopped working. Gold's doesn't sell or service this brand, but Reno went out of his way to respond and then followed up with a call to diagnose the problem, talk me through safe options to fix it myself, and told me where else I could get deeper technical help from the manufacturer if I needed it. Gold's will be my first call when we do an insert for the other fireplace in our house. read more

Reno is a great person to work with. He recommended great products, and provided us with fantastic service. And, if you're considering a fireplace insert, stop considering it and just do it! There's no better use for your fireplace. read more

We moved into a new house a few months ago and wanted to see if we could use our fireplace, built circa 1914. Reno came out and did an inspection and explained exactly what we needed to do in terms of resealing. We arranged for him to come back a few weeks later to do the job. It took about 4 hours and the fireplace looks great and works perfectly. It was all much less expensive than other people were quoting us, and Reno was incredible to work with. read more

I called Reno regarding my concerns about an old brick chimney fireplace. He was able to come out the same day and inspect the brick and fireplace. He also gave us some good information and was very helpful. The price was very reasonable, especially for a same-day inspection. Thanks Reno! read more

Reno was great to work with. He was responsive, prompt and highly knowledgeable. We needed a check on our living room stove - currently our only source of heat and we burn lots of Duraflames (no judging please!) - and Reno did a thorough inspection, tightened up a great things and gave us a clean bill of health. Highly recommend. read more

Wednesday January 4, 2023, Gold Chimney (Reno) came out to my RV due to my roof had ripped off from the gusty winds clocked at 70 mph. Reno was able with help of my husband & neighbors to secure a tarp with sandbags and bricks to hold the tarp down. Reno is an AWESOME OUTSTANDING Company!! I highly recommend him for RV repairs. read more

Reno was wonderful in helping me light my fireplace. He got back to me right away when I left a message. He saved me from having him come out to my home. I will certainly recommend Gold Chimney to my friends. read more