If GoGo Charters stops working with CharterUp, we'd consider using them, but until they do, we won't be returning to them. CharterUp managed the booking process and handled (to the extent that word can be used) customer service. They repeatedly bungled the itinerary, promised ADA buses that they could not actually provide, offered us replacement ADA buses for double the cost when it was already too late to find another company, and were utterly unreliable and unconcerned with their customer success experience. Any company who uses CharterUp isn't worth booking with if you have any complexity whatsoever in your plans or any desire to provide inclusive, accessible means of travel. read more