Cannot recommend Craftsman Plumbing enough!! We had an emergency plumbing issue, and they were so…read morequick and helpful. Someone came out first thing the next morning, fixed the problem, and charged us a very reasonable amount of money. You will not regret calling Craftsman Plumbing.

Our sump pump failed and we had extensive damage in our basement. Craftsman replaced the sump pump…read moreand it failed nine months later. the They only have a 90 day warranty. Be careful if you use them because they only guarantee their work for 90 days.

It started out well. I called with a bit of an emergency - sewage back up into my basement. Gross…read more He was available to come same day (Wednesday). I was excited. He arrived that afternoon. He was pleasant to interact with, and spent a bit over an hour snaking the main house drain. He snaked about 80 feet. At one point he nearly lost the snake down the drain when it separated from his "drill" (whatever it is he uses to run the thing). After about an hour, he said he needed another 40 feet or so of snake length and didn't have it with him. He asked if he could come back the next day. We agreed he would come the next day, Thurs, at 1.30pm and be done by 4pm (I had a window in my day, but had to leave again by 4pm). At 1pm he called to say his morning job was running long and could he come after I was home for the evening, around 5.30/6pm. I agreed. I texted when I got home around 5.45pm and said I was available whenever he was. Around 6.15pm he texted saying he was JUST finishing that job from that morning! and asked if he could come the next day (Friday). I told him yes, any time after 10.30am. At 10.50am on Friday I texted him telling him I had an errand to run and I could either do it right then, or wait until he was here and working, I just needed to know his schedule. He texted saying I should run my errand and he would text when he was on his way. So I did. And I texted him at 2.30pm asking his ETA. No response. I texted at 4.30pm asking for his ETA. No response. I texted at 6.30pm asking if he was okay and should I find another plumber to finish the job. He responded at 8.15pm saying his phone got wet and this was why he didn't show up at my house to finish the job he started 2 days earlier!!! He apologized and asked if he could come the next day (Sat) and finish the job. I told him I had a full day and would be available at 6.30pm and he should plan to be there at 6.30pm. He agreed. So yesterday (Sat), I texted in the morning to confirm his intention to be at my house at 6.30pm. He confirmed. I texted at 6.28pm to tell him I was home and ready when he was. He said "30 minutes? " I said sooner was better, but if it was 7pm, fine. 7pm rolls around - no plumber. 7.15pm I text asking his ETA. No response. I text at 7.28pm "Dude!" He replies saying "my ex-wife follow to your house. So sorry." I reply, "I do not understand what this means." No response. I ask him to text me. No response. I call him. He answers and says "I'm so sorry.... my ex was at your house when I pulled up." Um... how would your ex wife even know about my house or your appointment? She's your EX wife.... And so what? You're at my house to do a job. And why would that unexpected event (if it did happen) prevent you from texting or calling to tell me there was an issue???? He insists she was there, even when I point out that I was watching on my Ring camera because I was expecting him and had to secure my dogs before letting him in. I don't for a second believe his ex wife showed up at my house. I think this is an excuse for not showing up to a job on a Saturday evening when he should have completed the job two days earlier. At that point, I reminded him that he hadn't finished the job, was supposed to have finished it on Thursday and it was now close to 8pm on Saturday - and he had left some of his stuff in my basement! So I told him to come by today (Sunday) and pick his stuff up from my front porch (it's not visible from the street) and I will find another plumber to finish the job. I do not recommend Good to Go Plumbing.

We had an appointment at 6pm. Was called by the plumber at 435pm he said he had to ...help his…read morebrother in law and thought I got off work at 5pm. I told him no I got off at 530pm. He said it would be close to 6pm when he would get here. I called him at 625 asked if he was still coming he said he was still busy at would be done in 15 mins because he thought I got off at 6pm....a different time....takes an appointment where he would make money to help brother in law and no money......shame lost a customer. Reply to business manager.... He got the time I got off wrong twice in couple hours.....if he couldn't have been here at the appointment time.....he could have called us. He called at 435 pm to let me know he was going to help brother in law, he could called at 6 pm. And I say he is not correct, there was NO foul language or obscenities on the phone.

THE BEST!!! Today was the second time they have come out to our place, this time for our sump pump…read more They are the nicest guys, respectful, quality work and fair pricing. They are very knowledgeable about anything they're working on! We were so happy to use a local, small business and not one of the big boxes. We will 100% use them again! We called and they were able to come the next morning and they were even early!! The price we were quoted was exactly what we were charged.

Dad's Plumbing is the best! We highly recommend them for any of your plumbing needs!…read moreExcellent customer service and expertise. Steve and son really know their stuff and will not quit until they solve your issue. We had a leaky toilet that damaged basement ceiling. Not only did they figure out the problem and repair it, they recommended a reclamation company to fix our drywall (Bales) and they too have been excellent in addressing our issues! A big thank you to Steve and Stevie Gratta!!!

Olney is able to cable a vertical line as well as lateral and took a video of my cast iron piping…read morefrom roof to street. I was able to schedule a (non-emergency) appointment within the same week, and the price was comparable to other places I have used in the past for lateral only. Andrew was very friendly and professional, communicated well, and showed me everything while he was making the video, and then emailed me the video and pictures the same day. I highly recommend this company.

My kitchen sink was clogged. Olney cabled kitchen sink from cleanout in basement but could not get…read morepassed. Their conclusion is that line is broken and needs repaired. They charged me $155. Then a friend of mine recommended a local plumber to take a look. The plumber used the same method (but with longer cable) and resolved the clog issue.

3 weeks and 5 phone calls later, I still have not received a paid receipt or the description of the…read moreservice. Spoke to Jim again, and he said they sent it to a wrong email address. They would have gotten an "email undeliverable" notice, so that excuse does not fly with me. I am a renter and chose to pay them upfront instead of billing the landlord. If the landlord had been billed, they would not have received payment for at least 3 months. Now, I deserve the same respect, but they have not given me any respect. THIS IS THE MOST DISPICABLE EXCUSE FOR A BUSINESS THAT I HAVE EVER SEEN. DO NOT USE THIS BUSINESS.

I had this company come over to fix what should have been a simple clog. After a 2 weeks of dealing…read morewith this company, Beis Plumbing (Valley Park) came and immediately fixed the problem. My basement drain was backing up. Gateway immediately went to work in the yard cleanout. The water drained. A week later, the drain was backing up again. He came out again but did no work because the water had slowly drained, but he did not even cable to check if the pipes were clear. The rest of the month, the house smelled like poop as it backed up time and time again. When I called Beis Plumbing, they cabled a line in the basement, which is where the problem was in the first place. He found a soft clog and cleared the line. I paid twice as much with the new company, but at least the job got done. Manager refused to give me a refund claiming my problem did not present itself to the technician, but I don't think the technician knew how to look for the source of the clog. Will not use again.

We called this morning at 9 a.m. regarding a toilet not working, but not an emergency since we had…read moreother toilets. Jason from Linek was here by 10 a.m., fixed everything, and was gone before 11 a.m. He explained everything and why it was not working, offered different options. Price was very reasonable. We might have replaced the entire toilet except that we are considering an entire renovation of the master bathroom, so we just fixed the old toilet (24 years old). Definitely five stars on quality, efficiency, and price.

Hiring a plumber can be stressful given the potentially high costs and complicated decisions that…read morecan be involved. Linek was easy to work with and was super helpful, taking time to assess our needs and options over the phone. Once the plumber arrived, he was very pleasant and tried to find ways to lower the cost of our project. The work is top notch. We will be calling them again for our next plumbing needs.

I used Dave but haven't gotten a response when I've called recently. I know he was talking about…read moreretirement pre-pandemic but I'm not certain. So, even though he hasn't responded to my calls of late, his work on my 100+ year old house was superior. He re-plumbed it entirely and later dug up my basement to replace a cracked sewer pipe. I recommend him wholeheartedly and if you get him, please let me know so I can ask if he can put me on his schedule...

Can't say enough about David and the job that he did when we had a burst pipe(s) over the Christmas…read moreholiday weekend. He was responsive, friendly, clearly explained the issue, and also solutions on how to prevent from this happening again. I would highly recommend David Bast and Elite Plumbing whenever you have regular or emergency plumbing needs!

May 2025 plumber came out after line they fixed broke for the 3rd time on outside faucet…read more Incompetent for the start since house is only 20 years old at time this started so I don't buy into outside wall was issue now. Only a few feet are on outside wall. He suggested to have line in poly tube over cooper and we agreed. The company was to have someone come out to do so. After months of no call I called beginning of March 2026 asking what happened, we need it fixed and wanted someone to do so. Schedule only allowed for two weeks out approximately. Scheduled and blocked day off. Now today plumber comes out and it's the original man who can't do any work due to injury. so he calls office and now they want to schedule it out again. Incompetence of this company is ridiculous. We had 3 other jobs we needed done too and they will not get the work. Time to find a reliable plumber.

They are thorough, reliable, and timely! Got the job done and then some. 10 stars if I could!!!read more