The gentleman I talked to was very pleasant and very helpful and when he found out that the problem…read morewe were having was with a commercial toilet list that had just been installed he was saying that's not the type of work that he does and he gave me a recommendation to somebody and he was very helpful and I would recommend calling him and at least checking out his service.

Great comms, quick scheduling, on time and great work. Will be my go to plumber. Thanks!read more

I am a licensed Realtor and my client was needing some plumbing work done to the main drain line…read moreand some other additional repairs in order to pass an occupancy inspection. We were under a very tight time crunch and Brice and his team came out immediately to assess the work, submitted an estimate same day and came back out two days later to complete the work. Permits also had to be pulled which added to the stress in timeline but Express Services Plumbing was exactly what their name stands for and does impeccable work. The staff and technicians were extremely professional and the repairs were very reasonably priced. They will be my plumbing goto recommendation from now on. Thank you!

I was looking for a plumber to fix an actively leaking sink. It was leaking into the cabinet upon…read morewhich the sink sits. I chose to contact Express Services for it's 40 minute guarantee response, and it's willingness to handle off hour work. The issue is that the "office" was closed around 3:30pm. Surprising. I left a detailed message and have not received a reply as of 18 hours later. I called twice and noticed that while they were not "open", they prominently advised callers of an "emergency" number where presumably you pay emergency service pricing. In short they did not respond to my call so I got no service. I don't have good feelings about this place.

They are the gold standard to which you should compare plumbers. Prompt and communicative, they…read moreshow up when promised and call to keep you informed. They leave the campsite as they found it, so no worries about fixing the fix. Smart in their suggested solution, they can guide you to the best choice for your needs. They are my default choice for plumbing.

Faucet stopped delivering hot water. Blockage from old solder deposits had accumulated in the line…read more Shown the large chunks extracted from original construction, replaced line and resolved problem efficiently. I do recommend this contractor.

RUN AWAY AS FAST AS YOU CAN. Our brand new home of 5 weeks had about a bucket full of water back up…read morein laundry room main drain. Mr. Rooter came right away. checked the stacks-fine. ran a camera cable video which THEY NEVER SHOWED US. Told us the entire lateral sewer line was completely collapsed for 64 feet FILLED AND JAMMED WITH TREE ROOTS. Told us the entire house floor (which was brand new) had to be jackhammered 5 feet deep for 64 feet which would destroy our: -half bath -adjoining bedroom -laundry room -front hall -entire kitchen destroying brand new cabinets, quart counter tops, brand new floor -continuing on to more demolishion of main bathroom (a total loss) -and ending halfway through my home office in short they said it was vital to jackhammer 64 feet long, 3 feet wide, 5 feet deep to the tune of $44,000+ and that was just the demolishion Not to mention $60,000 to rebuild walls, floors, rehabbing kitchen (again), 2 bathrooms, hallway, one bedroom, laundry room, and home office. They immediately had HAZMAT TEAM ON THE WAY for mold remediation (for a bucket full of sewer line water that was cleaned up immediately. Told us we had to move out for months "you cannot live here until project is finished" Biggest crock of all. They wanted to start jackhammering the next morning at 8:00 am, has Hazmat in the way, lied lied lied and said "AFTER WORK IS DONE WE WILL GET IN TOUCH WITH YOUR INSURANCE COMPANY and Luke has 'a special way of wording things to get it and rebuild and hotel bill covered". so why didn't we call insurance company first then do the work? you know why....because they are CON ARTISTS. I IMMEDIATELY STOPPED EVERYTHING AND SAID I KNOW MY LEGAL RIGHTS AND I HAVE A 3-5 day "Right of Rescindsion" told them they we moving too fast and I wanted other opinions. get this... Owner said, "well you have to use us because we are the only plumbing company in town that works with insurance companies". MORE LIES The next morning at the break of dawn the owner calls and wakes me up to say "well maybe we could use the sleeve method so there's less demolition. Then he said he match lowest other bid . criminal pure alarmist high pressure scare tactics. Called Root Busters scoped---NO FULLY COLLAPSED SEWER LINE AT ALL. A couple of sticks came out. My guy scoped, cabled THE ENTIRE HOUSE TO THE STREET 3 times. MR ROOTER TOTALLY LIED TO US with fear, pressure "the worst we've ever seen" which if I used them would have cost $44,000 plus over $60,000 to rebuild, which we had just spent before moving in 5 weeks ago. beware of LUKE THE SMOOTH TALKER FINALLY NO INSURANCE COMPANY IN THE USA COVERS COLLAPSED LATERAL SEWER LINES FILLED WITH ROOTS. One lie after another. The crooks would have bankrupt us when ROOT BUSTERS completely cleaned it out for $180. Hell has a place for this crooked corrupt company. Will be reporting to Attorney General. one final piece of free advice you must poor strong super strong foaming root eater twice a year for 3 years, then just once a year. Then have ROOT BUSTERS do maintenance every 4 years or so. CAN YOU IMAGINE THE ELDERLY PEOPLE THAT WOULD FALL FOR THESE CRIMINALS OUT IF SCARE TACTICS??? high pressure? the worst we've ever seen! insurance will cover but only if Luke of MrRooter (the "alledged only company in town that works with insurance companies EVERYONE NOTE--NOT ONE INSURANCE COMPANY COVERS COLLAPSED LATERAL SEWER LINES WITH ROOTS GROWTH....its called neglect by our prior owners. but it was all a lie. Google whether insurance companies cover lateral sewer lines inside a home. they cover nothing "under roof"

We have use this service a couple times booth were emergency situations. Our was great they were…read moreable to send someone same day and pretty quickly. The prices are OK and they have coupons to use online to help with the cost. The receptionist is always nice and the tech is helpful and informative. Will use again as needed.

Needed an outdoor spigot fixed along with shut off valve. Ty was professional and completed the…read morework quickly and cleanly! Will call them again when I need more projects completed !

Ty was lovely and fixed our stuck drain very well. He was kind and respectful, jelly to explain…read moreeverything, what my options were and what my options weren't. Did a thorough job. I will be happy to call them back!

I started a yelp project and requested several quotes. One was from this business…read more Communication was great however they wanted to come to my home without me there texted to leave door unlocked or a key for them and they would send me an invoice. I was not given a price and I have never met this person. When I declined services due to these things I received "You want me to drive 45 mins spend 1-2 hrs testing the systems for free?" Brandon kept going on and on being demeaning, disrespectful and unprofessional. I was very hostile. I explained further I am not interested due to the cost as I would like to get several quotes and several I have spoken to do not charge a fee. To improve I think this company should meet with homeowners first not try to gain access to their home without them present and be transparent with pricing.

Highly recommend. A+++ I came home Friday evening to an…read moreissue with our AC unit that was not properly cooling our home. I contacted Brandon at Airmerica and he graciously came to our home within an hour of contacting him. He assessed our unit quickly and professionally (bad capacitor and a bad wire) and promptly had our unit back up and running within a short time. I was impressed by his knowledge of AC systems, his honesty, and willingness to educate me through each step of the repair process. He also thoroughly checked the unit inside and gave recommendations to keep it running efficiently. The price was reasonable and there was no after-hours diagnostic fee that most companies charge. I highly recommend Brandon and will use his services in the future, as well as refer him to family and friends.

$587 to cut off 6 inches of 1/2 inch copper pipe. Pro press a 1/2 copper fitting ($3.49) Screw on a…read moregas shutoff ($8.49) and reattach a 30 year old plus gas flex line ? My ring camera showed they were there just over 45 minutes . Called 6 times to resolve owner refuses to do the right thing.!! Go elsewhere !

Brandon came out to assist with a clogged main drain. I had Kirkwood Plumbing out a couple of years…read moreago. They recommended an annual proactive snaking of my drain (100-year-old house with a 12" section of copper remaining in my main line). I kept forgetting, and here I am. I signed up for a service that proactively reaches out once a year for cleaning. Brandon was punctual, super nice, and did a great job providing general maintenance tips for my home. Great company. Highly recommend!

Had a really good experience with this plumbing company. They were able to fit me in for a service…read morevisit in short order, the plumber was really nice and great at answering questions and accommodating to my special requests. Will use them again!

A plumber came to provide a quote on Wednesday and tested the all fixtures by running water,…read moreclaiming the water is escaping through the gap in the shower door. I did ask him to test some more since the leak was not significant and consistent. He ran the water again... He only collected $90, which is what they told me on the phone, but he thought he should charge me more since he has done some work. We put a towel on the gap to trap the water but The leak SHOWED UP LATER AGAIN. I called back to ask for an immediate call back but they said it would be $300 minimum since it would be on the weekend. I decided to wait until Monday and on Monday they told me it would be Tuesday and they would charge me more if it is not plumbing related. I couldn't take any more work off so I had to cancel the service. Another company came over early morning to investigate again and they ran all fixture and cut the dry wall and finally found THREE trim nails had been shot into hot water pex piping in three locations in the master bedroom behind vanity. It was bad and my baseboard and dry wall are all molded. I just feel the plumber was unprofessional because there was not rust in the gap, the leak's location didn't match the gap, and all he did was run some water without even cutting the drywall to properly assess the leak and he only ran the cold water for some reason. Even though I accidentally turned on the hot water, the plumber said it wasn't necessary. The damage could be significant since the leak spread quickly after being touched, but they told me it would cost a minimum of $300 to fix, which should have been addressed properly from the start and No warranty on work.

I believe we were taken advantage of during the 100 degree heat last summer after hearing…read morecomparable costs in our neighborhood. now at our "free" spring checkup, they told us we needed a new water heater when 2 other reputable companies told us we only needed an expansion tank The cost of a new water heater, if we wanted one, was also quoted at over$1300 less than Kelly's quote.

Prepare to work after they leave. Trash left behind and circuit breakers left off after they tried…read moreto pad the job.