I spoke with Robin in customer service and PAID for a space for my camper. When I was ready to…read moremove it in, Brian said he wasn't sure he could fit it in. Wouldn't give me owners info. Said he wouldn't be 'talked to that way' and said he was about to give me a refund. I managed businesses for 30 years. I would fire Brian today.

I needed a storage unit this week due to an unexpected turn of events. I called around for prices…read moreand this place was the best value by far compared to the competition. The manager Nina was highly respectful and resourceful. Not only did she show me all the options they had but got me hooked up on the promotion the company was running which gave me an even better price. Overall just a good experience today, I was very satisfied.

Really well kept storage facility. I had looked around Jax and realized the parking lot to this…read morestorage is down in a nice shady area with a busy road so it's not isolated but it's still cool. The front desk staff Tai is super quick and helpful. Any ?s I had were answered right away, she was so professional and kind even dealing with someone on the phone calling rudely and giving her a hard time about their billing and let me know she was there if I needed anything at all. She's really friendly and calm and check in was maybe 10 mins if that. Inside is clean and the ac is cool. Fave storage facility in Jax. I'll update in a few weeks on how my rental goes!

Great customer services. So easy to move in and great price point . Highly recommendedread more

Cole is always a great help & makes renting here a great experience! Property is always clean &…read moresafe. Thanks.

Exceptional service!! Karen went above and beyond to make…read morecertain I was able to access my unit after a year of traveling abroad. She is a kind, compassionate person. It is rare to come across someone who has mastered policy understanding while delivering amazing service. Karen's inspiring spirit could uplift even the darkest day. WOW! Maleah is a very consistent communicator who kept me informed about my account status- even while I was in Brazil. I highly recommend this facility for its safe and clean grounds!

I love this facility and the store manager Bonnie! I've been using this facility for going on 3…read moreyears now and I've had nothing but positive experiences here. First off, the facility is always clean with working equipment with staff ready at hand. Second, with my job I get a lot of work deliveries and Bonnie always goes out of her way to let me know when packages arrive which is a huge help on my end. Couldn't be more grateful for a better storage unit facility and management team. Thanks for all you do for me Bonnie!

With 44 locations in Jacksonville alone, Atlantic Self Storage is one beast of a storage company…read more Still, their facilities and customer service have always had a "mom and pop" feel to me. Every location is accessible to unit owners 24 hours a day, 7 days a week, and a facilities manager lives on site. I've had different units at this location over the past year and have been extremely satisfied with the service and safety I've received. About six months ago, I needed to downsize to a smaller unit and the owner, Mary, mapped out the best days for me to do it so I'd save the most money. Very honest lady! Storage Units just naturally seem like a hassle and pain, but I've been pleasantly surprised by my experience with this company.

I feel compelled to write a review...Janet and Steve were extremely kind and helpful. They were…read moreable to find me a unit close to the elevator. Overall, a great experience that was a pleasant surprise.

So I am waiting to close on my home and have no overlap of my current lease so decided to put…read moreeverything into storage. First thing I toured and took a deal for first 3 months. Well I should say quoted then said quote saved and have 30 days to enact it. I week or so passed and so I did just that however when I did the clerk advised of a value pack you had to buy to get the deal! This was not brought up when I was told and quoted by other clerk. Whatever still a deal so I paid around $50 for 1/2 of stuff I won't use. So I live literally a mile up the road currently and have a very expensive mattress! It's heavy! I'm getting a uhaul to move it I asked if I could fit say 10 mins borrow the mattress dolly they have! I was shot down because "stuff gets stolen" okay but if I'm asking to use it clearly I'm not stealing it!! So now I have to spend a few hundred bucks on my own because I can't borrow they're beat but old rickety one! I would pay to have it moved but that's over 300.00 quoted everywhere and it's a weekday I'm moving this thing so no help as everyone is at work!! I recommend going to Self Storage a few miles away on St John's Blvd between TownCenter Pkwy and Beach Blvd. I have used them in past and they actually let you use a full on 10' moving truck for FREE!! Hasn't been stolen yet! No help from Atlantic just a hidden starter fee I was never told about prior and then of course that other thing! Thanks Atlantic Self Storage for making me spend more money on a piece of equipment I don't need long term!!! Thanks!

I love this location. It is extremely convenient to my everyday life. They have always been so…read morehelpful.

Very helpful -- Amber was thoughtful and ready to be of assistance. Customer service is excellent.read more

Gator State Storage has security features that gives you ease of mind storing items on the…read moreproperty. The property is very clean. The doors are freshly painted with an eye catching bright green. The use of technology to handle the account is a big plus. The rental process was so easy and convenient. If you're in need of a secure storage unit I highly recommend Gator State Storage.

From the owner: Come check out our premium self storage facility in Jacksonville, FL. We have a variety of storage…read moreoptions, including various sizes and drive up storage available. Give us a call today or reserve your unit online!

Great facility and top notch staff! We had a 10x30' air conditioned unit for a few months after…read morerelocating from the north. I had movers unload our truck and the staff was very accommodating and professional in their communication. Clean, secure and great technological forward facility. We would highly recommend Town Center Storage and will use them in the future!

We had great hopes for this location when we contracted with them in 2023. Our unit was…read moreburglarized in 2024. When we contacted the staff on duty, he did not act surprised at all. He cut off the burglar's lock and said that the camera system would be of no use. When JSO conducted their investigation, the staff refused to help the investigation. They refused to provide employee names to the detective and were super unhelpful with reviewing the camera footage. BTW, camera footage records over itself every week. JSO detective opinion is that "the staff was in on the burglary." When we asked to borrow the free rental truck as a condolence for our troubles, the staff refused. Good news is, the insurance that they sell there covered more than I expected, but not our full loss. Fast forward to Feb 2025. The building doors open without typing in your code. You can access any floor of the building with ease. The elevator is super disgusting and smells of urine. Restrooms require a key from the front desk. after hours; just pee in the elevator like everyone else. Often vehicles are parked overnight with people inside.